Toyota Sienna Complaints

9,048 consumer complaints on file.

#11450041February 2, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The VSC and tract light stay on all the time. The Ford dealer I purchased the Van from said they had it fixed. I took it back and i was told to buy a new gas cap which I did from a Toyota dealer in my area. The light came on again. I took it back and was told it had an exhaust leak and it won't hurt the van. But I could bring it back for starting at $ 200.00 and have a leak test done on the Van, but it would take hours. Since then I've had cleaner run thru the system but the lights stay on all the time. Is this a safety hazard because its an exhaust leak? Can you please assist in the repair information before I spend hundreds of dollars chasing the problem. Thank You so much..... [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449803February 1, 2022
STRUCTURE:BODY
Passenger right slider Will not open! Only opens About 8 inches. This is a safety hazzard for a passenger back seat r/h! This is well known condition! Could be deadly, in the right Surcomstance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449199January 27, 2022
STRUCTURE:BODY
The hood crumples like aluminum foil. The hood rod was holding the hood up and the slightest pressure on the hood made it bend. The hood should NOT bend as easily as it did. The fragility of the hood could cause a serious issue in the event of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449037January 26, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Safety issue: can't open gas door, can't open sliding door Gas door cover on the driver's side will not completely latch (faulty hinge issue? ) which prevents the sliding door from opening. Sliding door has issues in moving back and forth. Apparently there was a recall for this issue and I was never notified. When I researched the issue, I found that there was a recall but because my recall is just out of the 10 year time frame, Toyota states they won't pay for the repair of the faulty mechanism and that I have to pay for it out of pocket. Considering there has been a pandemic for the since March 2020, it's hard to believe that they wouldn't honor the repair when I called about it in December. I made a phone complaint to Toyota at the end of December 2021 and no one has returned my call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448917January 25, 2022
STRUCTURE:BODY, POWER TRAIN, SEATS
The last week of September 2021 my husband notice a sound like water runing and a leak on the driver and passenger seats, we take the vehicle to the Dealer for an inspection on October 2nd. They said the AC hose was clogged for a spiderweb and the leak can create a mold. This mold can affect my family health. We informed to the insurance and we taked the vehicle to the Dealer for repair. They did an expensive special cleaning to Remove the mold, and disamble my entire vehicle, the worse is my vehicle still unassembled after 3 months at the dealership. All this happens with out any warning sign, symptoms or light. This vehicle is 3 years old and all services on time and by the same Dealership. My vehicle has a lot of technology but not warning about this AC clogged and damage my entire vehicle wich still on repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448497January 23, 2022
SERVICE BRAKES
When vehicle is in reverse the rear breaks on passenger side start squealing and making a loud noise when applied specially when vehicle has been stopped for while however on occasion it does it every time you back up when applying break.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447981January 19, 2022
POWER TRAIN, STRUCTURE:BODY, UNKNOWN OR OTHER
The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447982January 19, 2022
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Out of nowhere my vehicle started making a whining noise and then stopped moving then all these lights popped on my Dash getting it towed to a shop to come to find out that the solenoids for the transmission had went bad thank goodness I was on a side road only doing 25 mph I couldn't imagine being on the freeway doing 65 when this happened there has been numerous numerous other reports have the same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447763January 17, 2022
SERVICE BRAKES
The brake pedal assembly fell off while driving. Due to this the driver was unable to stop the car by applying brakes. The driver let the car slow down by itself a little before applying parking brakes to bring the car to a complete halt. In this process, the driver crossed three set of lights, which were fortunately green. Two of the lights were school-crossings. The safety of pedestrians, other cars on the road and the driver themselves were at risk. It was purely by chance that they were able to stop the car before any collision. The van is now at a repair shop. The experts at the repair shop said this is NOT normal. They have asked to raise a complaint to ensure that Toyota checks out the possibility of this occurring in other vehicles of the same model / year. There were no warnings before this incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447450January 14, 2022
VISIBILITY
The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 65 MPH, the third-row driver’s side window suddenly shattered causing shards of glass to enter the vehicle. The cause of the failure was not determined. No object had contacted the vehicle to cause the failure. The local dealer and manufacturer were not yet contacted. The approximate failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446362January 5, 2022
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
The vsc begins to beep and then the car sometimes applies brakes, or the motor seems to lug. This can happen at any any speed. This has been happening for years and is becoming more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446385January 5, 2022
ELECTRICAL SYSTEM
After a big snow storm I cleaned the car off and warmed it up, then tried to open the passenger side power door from the inside side with the button. The passanger side would not open (driver's side did) so I tried to open it manually from the outside and then the inside. It would not open at all. Then as I was driving, the car started beeping and the 'door open' icon lit up on the dashboard. I stopped the car and again tried to manually push the door shut as it appeared to be slightly ajar at this point. It seemed to close but the light and beep stayed on for my 10 minute drive home. When I got home I inspected more and noticed a wire for the power door had snapped at some point, I assume from the cold because it was operable the evening before. At this point I cannot open that door manually either, it is completely stuck shut, which I feel is a safety issue as my kids only have one point of egress. I did some research and this seems to match the description of one of the recalls but I was told my vehicle was not included based on the VIN #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445435December 29, 2021
TIRES:TREAD/BELT
We recently had two Dunlop P 235 / 50 R 19 tires fail on our car. On 11/5/21, the front passenger-side tire tread and belt began to unravel while driving at freeway speed. This happened suddenly, with no warning lights, and we became aware of the problem when we heard a loud thumping noise from the unraveled tire striking the underside of the vehicle. We immediately exited the freeway, found a tire shop, and had the tire replaced. The following week, I inspected the other tires and found that the front drive-side tire was failing in exactly the same way. We immediately had that one replaced too. Neither tire shop that replaced the tires could identify a cause of the tire failures other than possible defects in the tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444975December 26, 2021
SEAT BELTS
A few days ago the seat belt sensor would continue to beep and blink even after the seat belt was fastened. Then, on Friday, December 24th, 2021, a piece popped out of the seat belt latching mechanism on the driver's seat. Now it is difficult to get the seat belt to latch, and I am unsure that the latch would hold if the vehicle was in an accident that could cause serious injury to the driver. This is available to be inspected upon request. I haven't taken this to be looked at yet, but would like to know if this is something that I would have to pay for or if the manufacturer would cover the cost of this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444950December 25, 2021
ELECTRICAL SYSTEM
Head unit kept rebooting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444768December 22, 2021
STEERING
Unknown, Steering wheel turns several inches when you engage the steering wheel lock. Causes the steering wheel to be off centered. Which in turn cause the alignment not centered. Dealer confirmed that it needs a steering shaft replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444159December 17, 2021
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2015 Toyota Sienna. The contact stated that the vehicle failed to start after several attempts. The contact stated that she was quadriplegic and was unable to exit the vehicle because the door lock switch was disengaged but failed to respond. There were no warning lights illuminated. The contact stated that she was able to jumpstart the vehicle with assistance. The contact then engaged and disengaged the door lock switch and she was able to exit the vehicle. The contact stated that she notified the modifier of the vehicle, but they said they could not assist with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 48,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443549December 12, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
My power doors open and won’t close. It takes multiple times to finally get them to close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443390December 10, 2021
VISIBILITY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2005 Toyota Sienna. The contact stated while driving 70 MPH, the sunroof glass detached from the vehicle and struck the windshield of the vehicle driving behind him. The contact stated that he continued to drive and exited the highway and parked to inspect the vehicle. The contact stated that he was informed by the Police Department 30 minutes later of the damages the sunroof had created. The contact stated that the driver of the other vehicle had multiple lacerations but did not seek medical attention at that time. A police report was filed. The contact took the vehicle to the local dealer, where he was informed that the Webasto sunroof was an aftermarket part. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V042000 (Visibility) however, the VIN was not included. The vehicle is being repaired. The contact called manufacturer Webasto and left them a voicemail but had not yet spoken to a representative. The failure mileage was approximately 186,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11442574December 3, 2021
ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2007 Toyota Sienna. The contact stated while driving 40 MPH going up a curvy road, the ABS service warning light illuminated, and the vehicle lost motive power for several seconds before independently regaining motive power. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be diagnosed however, the mechanic was unable to retrieve a fault code. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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