Toyota Sienna Complaints

9,048 consumer complaints on file.

#8019040September 19, 2002
STEERING:GEAR BOX:SHAFT SECTOR
STEERING SHAFT MALFUNCTIONED. WHEN MAKING TURNS STEERING WHEEL WOULD CLICK ON LEFT HAND TURNS, AND THEN BECAME LOOSE ON LEFT HANDED TURNS. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019066September 19, 2002
STRUCTURE:BODY:DOOR
INTERMITTENTLY POWER SLIDING DOOR WILL NOT CLOSE ALL THE WAY, DOOR ALARM WILL CHIME. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES, DID NOT FIND A PROBLEM. IN JULY OF 2002, DEALER REPLACED ACTUATOR AND POWER MODULE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019075September 19, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AIR PRESSURE GAUGE LIGHT CAME ON. DEALER EXAMINED VEHICLE, AND FOUND NOTHING WRONG. WHEN BRAKING BRAKES SQUEAK. DEALER REPLACED ABS ACTUATOR. AT THIS TIME, AIR PRESSURE GAUGE LIGHT IS ON AGAIN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018984September 18, 2002
STRUCTURE:BODY
WHILE DRIVING 45MPH SUNVISOR MOVED TO SIDE WINDOW, SUNVISOR DANGLES OVER CONSUMER'S HEAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018860September 17, 2002
SUSPENSION
WHILE DRIVING HEARD A LOUD NOISE. HAD VEHICLE SERVICED,. WAS INFORMED THAT TRANSMISSION HAD BUSTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018881September 17, 2002
STRUCTURE:BODY:DOOR
ELECTRIC SLIDING DOOR INTERMITTENTLY WILL NOT FULLY CLOSE AND LATCH.*AKJLG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767116September 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS
THIS 2000 SIENNA IS A LEMON. AT 50 MILES THE TORQUE CONVERTER NEEDED TO BE REPLACED. AT 100 MILES I NOTICED THAT THE VAN PULLS TO THE LEFT AT HIGHWAY SPEEDS OF 65 TO 70 MPH. AT 28,000 MILES THE FRONT TIRES FIRESTONE WERE ALL CHEWED UP BELTS SHOWING EVEN THOUGH WE HAD 3 ALIGNMENTS DONE IN LESS THAN A YEAR. THE AUTOMATIC SIDE PASSENGER DOOR GOT STUCK AND WOULD NOT CLOSE, DEALER REPLACED DOOR COMPUTER, AT 15,000MILES PAINT WAS CHIPPING OFF THE DOOR HANDLES AND A SHORT TIME LATER PAINT WAS CHIPPING OFF THE FRONT HOOD AS WELL. AT AROUND 20K THE REMOTE KEY/ALARM STARTED BLOWING FUSES, IT'S BEEN BACK 4 TIME TO GET FIXED W/ NOTHING DONE TO FIX IT. THIS IS THE CIRCUT THAT HAS THE ALARM, CLOCK AND DOME LIGHT. FROM THE VERY BEGINING THE TRANS. SOMETIMES WOULD SHIFT EITHER HARD OR W/ A DELY BETWEEN 1ST & 2ND GEAR THEN AT ABOUT 30,100 MILES THE CLUTCH CABLE WAS REPLACED. A CLUNK NOW HAPPENS WHEN GOING FROM PARK TO REVERSE ESP. WHEN ON A HILL. IT STILL DOES NOT SHIFT FROM 1ST TO 2ND RIGHT ALL THE TIME. THE SUN VISOR, WHEN IT'S COVERING THE LEFT DRIVERS SIDE WINDOW, WILL MOVE AND HIT THE DRIVER WHEN MAKING A LEFT TURN AT ANYTHING OVER 5 MPH. SO NOW EVERY TIME I MAKE A LEFT HAND TURN ONE HAND IS ON THE VISOR AND THE OTHER ON THE WHEEL, WHEN I BLEW ONE OF THE FRONT TIRES THE AAA SERVICEMAN COULDN'T CRANK THE CABLE THAT HOLDS THE TIRE BACK UNDER THE VAN, DEALER REPLACED CABLE AND OTHER PARTS. THE RADIOCD PLAYER SKIPS A LOT WHEN GOING OVER BUMPS, HAVE BEEN WAITING ALMOST 2 MONTHS FOR THE REPLACMENT. MIND YOU WE'VE ONLY HAD THIS VAN LESS THAN 2 YRS!!! OTHER STUFF, BATTERY WAS REPLACE WITHIN A YEAR, WHY I DON'T KNOW, CHANGE DOOR KEEPS POPPING OPEN (DRIVERS LEFT SIDE) WEATHER STRIPPING ON DRIVERS SIDE AT THE BOTTOM ON THE CAR (NOT DOOR) IS FALLING APART. HEAD LIGHTS ARE EITHER NOT AIMED RIGHT WHEN IN SPEC. OR BAD DESIGN. I THINK THIS IS DUE TO THE WAY THE LIGHTS ARE SHAPED, THERE IS VERY LITTLE LIGHT DIRECTLY IN FRONT OF YOU BUT PLENTY OF LIGHT ON THE 2 SIDES OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766829September 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE SEIZED WHILE DRIVING HOME ON INTERSTATE 75. WE HAD JUST HAD THE OIL CHANGED BEFORE LEAVING ON VACATION. TOYOTA SAID THAT WE DID NOT SERVICE THE VEHICLE PROPERLY DESPITE OUR HAVING PROVIDED PROOF OF OIL CHANGES. TOYOTA WOULD NOT COVER REPAIRS OF $6200. THE FINANCE COMPANY REPOSESSED THE CAR BECAUSE WE COULD NOT AFFORD TO PAY FOR IT TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766808September 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THIS 2000 SIENNA NEW. I HAVE HAD THREE MAJOR PROBLEMS IN TWO YEARS. THE LATEST FAILURE IS ON TRANSMISSION. TOYOTA REPLACED IT WITH A REBUILT AND IT IS GIVING ME ALL SORTS OF PROBLEMS THAT TOYOTA IS REFUSING TO ACKNOWLEDGE AND UNWILLING TO REPLACE THE SUBSTANDARD TRANSMISSION WITH A NEW PART. THE TRANSMISSION IS NOISEY. I HAVE EXPERIENCED SLIPS IN GEARS, HESITATION IN SHIFTING , UNDERPOWER WHEN ACCELERATING BEYOND 60-65 MPH OR DRIVING ON HILLS. I HAVE DIFFICULTIES CHANGING IN AND OUT OF FAST LANES, IT IS DANGEOURS AND TOYOTA INSISTED THAT IT MEETS THE STANDARD. THE SAME ARROGANCE THAT THEY HAVE DISPLAYED WHEN I PRESENTED THEM WITH THE POWER DOOR PORBLEM. NOW THEY REVEALED TO ME THAT THEY ACKNOWLEDGED THE DOOR PROBLEM BUT WHY AREN'T THEM ISSUING A RECALL. THERE WAS ALSO PROBLEM WITH THE ANTILOCK BRAKES. I NNED YOU ASSISTANCE TO RESOLVE MY TRANSMISSION PROBLEM AS WELL AS BRING THE SAFETY ISSUE ON SIENNA TO THE PUBLIC AWARENESS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017767September 3, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 30MPH VEHICLE WAS HIT IN REAR AND SLAMMED INTO A VEHICLE IN THE FRONT, AND NONE OF THE AIR BAGS DEPLOYED ON IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#766273August 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES HAVE BEEN NOISY SINCE THE CAR WAS PURCHASED. THEY HAVE ALSO BEEN SPONGY AND NEEDED A LOT OF PRESSURE TO STOP. THE FRONT DISCS WERE RESURFACED AND PADS WERE REPLACED WHEN THE CAR WAS 7 MONTHS OLD! THE NOISE CONTINUED, THE CAR PULSES WHEN I TRY TO STOP AND AT 54,000 MILES THE FRONT ROTORS ARE WARPED. I DRIVE MAINLY ON FLAT ROADS AND DON'T RIDE MY BRAKES. THE ROTORS SHOULD NOT HAVE WARPED! 1998 SIENNAS CLEARLY HAVE BRAKE PROBLEMS AND IT'S TIME TOYOTA ADDRESSED THIS ISSUE PROPERLY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766023August 22, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER DOOR WOULD NOT REOPEN WHILE IN MOTION TO CLOSE (BY USING INSIDE POWER DOOR BUTTON). DAUGHTERS FINGER GOT CAUGHT IN THE DOOR, NO SAFETY FEATURE IN PLACE FOR DOOR TO RECOGNIZE THERE WAS AN OBSTACLE. HAD TO WAIT FOR DOOR TO CLOSE IN ORDER TO RE-OPEN IT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#765743August 16, 2002
TIRES
I REPORTED THE INCIDENT TO TOYOTA AND GOT FILE#200208160275 AND TO DUNLOP AND GOT REPORT#568588, NONE OF THE TWO SEEM TO REALLY CARE ABOUT THE PROBLEM, TOYOTA MENTIONED IT WAS A DUNLOP PROBLEM AND THAT TOYOTA DOES NOT WARRANTY THE TIRES, DUNLOP MENTIONS THAT I HAVE TO TAKE THE TIRE TO A DUNLOP DEALER AND THEY WILL ONLY REPLACE THE TIRE BLOWN BUT NOT THE ONE AT THE OTHER SIDE OF THE CAR. WE FEEL REALLY UNSAFE WITH THESE TIRES AS THERE WAS NO VISIBLE CASUE TO THE PROBLEM EXCEPT FOR THE HEAT AND THE SPEED, WE ALMOST LOST CONTROL OF THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765719August 15, 2002
TIRES
STEERING ON THE CAR STARTED SHAKING AT SPEEDS OF 65 MPH. THE TOYOTA DEALERSHIP STATED THAT I NEEDED NEW TIRES. A CALL TO FIRESTONE SENT ME TO CADILLAC TIRE AND INDEPENDENT DEALER. THE OWNER ACKNOWLEDGED THAT THE TIRES WERE PREMATURELY WORN. HE CONTACTED FIRESTONE AND SPOKE WITH 2 INDIVIDUALS. A LADY TOLD HIM THEY ARE AN 80000 MILE TIRE. HOWEVER SHE COULDN'T DO ANYTHING SO WAS REFERRED TO ANOTHER PERSON. HE STATED THAT THERE IS NO MILEAGE WARRANTY ON THOSE ORIGINAL EQUIPMENT TIRES. THEY SENT ME TO THE TIRE STORE BUT WOULDN'T EVEN CONSIDER ANY TYPE OF ALLOWANCE FOR ANYTHING. I ALSO ROTATED THE TIRES AS RECOMMENDED BY THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765642August 14, 2002
STRUCTURE:BODY
SUNVISOR SWINGS FREELY AND STRIKES DRIVER IN HEAD WHEN TURNING CORNER. APPEARS TO BE CAUSED BY HOT WEATHER. SUNVISOR WAS REPLACED BY TOYOTA, BUT STILL CAUSES SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016054August 12, 2002
SUSPENSION:FRONT
WHILE TRAVELING ON HIGHWAY VEHICLE VEERS TO LEFT. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015935August 9, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PUMP LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ABS PUMP FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765395August 8, 2002
TIRES:TREAD/BELT
WE HAVE HAD MULTIPLE COMPLAINTS ABOUT THE TIRES SINCE WE PURCHASED THE VAN APRIL2000. DEALER SAYS NOTHING WRONG. WE HAVE TO CHECK TIRE PRESSURE FREQUENTLY AND ADD AIR. TODAY, DURING A TRIP FROM NORFOLK TO WADESBORO, NC, VIBRATIONS WERE FELT. PULLED INTO FIRESTONE STATION. SAID NOTHING WRONG. UPON ARRIVAL IN WADESBORO, WE HAD THE TIRES CHECKED AGAIN (NOT FIRESTONE STORE) AND WERE TOLD THE TREAD IS SEPARATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765303August 7, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERMITTENTLY THE RIGHT SIDE POWER SLIDING DOOR WOULD NOT CLOSE. MOST OF THE TIME, I COULD FIDDLE WITH THE DOOR AND GET IT TO WORK. I REPORTED THIS SEVERAL TIMES, AND ONE TIME IN THE SUMMER OF 2001 THE SERVICE PERSON HAD A TECHNICION LOOK AT IT BRIEFLY WHO GET IT TO WORK PART OF THE TIME. I WAS ADVISED TO SET AN APPT FOR A THOROUGH INSPECTION BEFORE MY WARRANTY WAS UP. THE SUMMER OF 2002 THE PROBLEMS BEGAN AGAIN. ON 06/03/02 THE DOOR FROZE OPEN COMPLETELY WITH THREE CHILDREN IN THE VAN. I HAD TO DRIVE IT TO THE DEALERSHIP WITH THE CHILDREN IN THE CAR AND THE DOOR OPEN. BY THE TIME I GOT TO THE DEALERSHIP, I HAD BEEN ABLE TO CLOSE THE DOOR AND THEY COULD FIND NOTHING WRONG. EVENTUALLY THEY SET APPT FOR REPLACEMENT OF THE ELECTRONIC SWITCH. THREE DAYS LATER THE DOOR FROZE OPEN AGAIN AND I WAS REQUIRED TO DRIVE VEH TO DEALERSHIP WITH DOOR OPEN, COMPROMISING THE SAFETY OF THE CHILD. THIS TIME THE DOOR FROZE COMPLETELY AND THEY WERE ABLE TO SEE THE PROBLEM. ON 07/22/02 THEY DETERMINED THE PROBLEM TO BE THE ECU, GAVE ME A RENTAL, KEPT THE VEH FOR 2 WEEKS, THEN DISABLED THE COMPUTER TO THE DOOR SO I COULD OPERATE IT MANUALLY, TOOK BACK THE RENTAL, AND ADVISED THE NEW PART WOULD BE IN APPROX 08/15/02. SINCE TOYOTA HAS HAD A PROBLEM WITH THIS COMPUTER NATIONWIDE (THERE ARE 162 ON BACKORDER) AND THE GUARANTEE ON THE NEW PART IS ONLY 12 MONTHS, I BELIEVE THIS PROBLEM COULD ARISE AGAIN AFTER THE NEW PART IS INSTALLED. I AMANXIOUS ABOUT THE SAFETY IMPLICATIONS OF THIS, AM TIRED OF THE INCONVIENCE THIS HAS CREATED. AM AFRAID TO TAKE TEH VEH OUT OF TOWN, AND ASSERT THAT TOYOTA HAS DONE THE LEAST IT COULD AND THE LATEST POSIBLE TIME. I HAVE ASKED FOR AN UNCONDITIONAL GUARANTEE ON THESE PARTS AND LABOR FOR THE FUTURE OR REPLACEMENT OF THE VEH (ALTHOUGH NOT WITH AN AUTOMATIC DOOR), BUT BELIEVE THIS WILL NOT BE SUCCESSFUL. I YOU CAN BE OF ANY ASSISTANCE, I WOULD APPRECIATE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015727August 7, 2002
TIRES:TREAD/BELT
WHILE DRIVING AT 75 TO 80 MPH, CONSUMER STARTED TO HEAR A FLAPPING SOUND IN REAR OF VEHICLE, IT WAS DETERMINED THAT THE TREAD HAD COME OFF THE REAR DRIVER'S SIDE TIRE (ORIGINAL TIRES ON TOYOTA, SIENNA, 2000, FIRESTONE P20570R15 95 S M&S, DOT W2MO F6L 096 FR 680). *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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