Toyota Sienna Complaints

9,048 consumer complaints on file.

#10004978January 30, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
REAR DOOR HANDLE MALFUCTION ON MY 2000 TOYOTA SIENNA XLE THAT WAS PURCHASED ON 07/2000 WITH 37,000 MILES ON IT. SAFETY ISSUE RESULTING IN A MALFUCTIONING DOOR HANDLE IN AN EMERGENTY SITUATION IF OCCUPANTS ARE TRAPPED IN THE VEHICLE AND UNABLE TO EXCAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004884January 29, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LATCH DESIGNED TO HOLD THE SIDE SLIDING DOOR IN AN OPEN POSITION FAILED, SO THAT THE DOOR WOULD NOT STAY OPEN, ALLOWING IT TO SLIDE SHUT ON A HAND, BODY ETC. THE PART WAS REPLACED BY THE DEALER, BUT THE REPLACEMENT PART ALSO FAILED(SEE SECOND COMPLAINT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004886January 29, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LATCH HOLDING THE SIDE SLIDING DOOR FAILED, DEALER REPLACED IT. THE REPLACEMENT PART HAS ALSO FAILED, ALLOWING THE DOOR TO SLIDE CLOSED ON A HAND, BODY, OR CHILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003524January 28, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, STEERING, TIRES, SUSPENSION
LEASED VEHICLE NEW IN APRIL 2001. TO DATE, HAVE HAD 11 BRAKE REPLACEMENTS IN A PERIOD OF 21 MONTHS. BRAKES SQUEALING IMMEDIATELY AFTER BEING REPLACED, SOUNDS LIKE A SEMI COMING TO STOP. FILED UNDER FLORIDA LEMON LAW, WHICH DEALER SAID "COULD NOT DUPLICATE CONCERN-OPERATING TO DESIGN & INTENT". BRAKES GRIND METAL TO METAL AFTER A SHORT PERIOD OF TIME. VIBRATION & UNEVEN, PREMATURE TIRE WEAR DESPITE SEVERAL ALIGNMENTS. VEHICLE ALSO MAKES CLUNKING SOUND WHEN BREAKING IN REVERSE & INITIAL ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004431January 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES WHILE DRIVING THE VEHICLE FOR FIVE HOURS, THE TRANSMISSION WOOULD NOT SHIFT FROM PARK TO DRIVE, VEHICLE WAS PULLED OFF THE ROAD. DEALER REPLACE THE TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004275January 21, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATES WHILE DRIVING 40MPH BOTH TIRE RODS BROKE CAUSING LOST OF STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004198January 21, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
WHILE DRIVING VEHICLE CONSUMER STATES" NOTICED BLUE SMOKE COMING FROM EXHAUST. TOOK TO DEALER AND THEY PERFORMED A ENGINE OVERHAUL. CONSUMER FEELS ENGINE MAY SEIZE UP. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003059January 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
INITIALLY OIL LEAK AFTER OIL CHANGE. WAS TOLD THAT TRANSMISSION PAN WAS LEAKING AND PAID FOR REPLACEMENT. TRANSMISSION FLUID THEN STARTED LEAKING. RETURNED VEHICLE TO DEALER; TRANSMISSION PAN WAS TIGHTENED. NOTICED FLUID STILL LEAKING; RETURNED VEHICLE TO DEALERSHIP. DEALERSHIP COULD NOT DETECT SOURCE OF FLUID LEAK; PLACED DIE IN OIL AND TRANSMISSION FLUIDS; ASKED TO RETURN VEHICLE IN A FEW WEEKS. RETURNED VEHICLE TO DEALERSHIP; WAS TOLD THERE WAS A LEAK SURROUNDING ENGINE SEAL AND SEAL WOULD NEED TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002671January 14, 2003
FUEL SYSTEM, OTHER
THE ACCELERATOR CABLE SNAPPED WHILE DRIVING THE VEHICLE. THIS CAUSED TOTAL LACK OF CAPABILITY TO USE THE ENGINE TO POWER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002550January 10, 2003
STRUCTURE
CONSUMER STATES WATER LEAKED INTO THE VEHICLE CAUSING MOLD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000557January 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
UNSAFE DESIGN OF OVERDRIVE FEATURE ON TOYOTA SIENNA. EVERY TIME CAR IS PUT INTO DRIVE, IT DEFAULTS TO 'OVERDRIVE' MODE - WHICH MEANS IT IS FREE WHEELING WHENEVER DRIVER'S FOOT COMES OFF THE ACCELERATOR. NO ENGINE BRAKING!! TAKE YOUR FOOT OFF THE GAS AND THE CAR ROLLS FREELY. THIS IS GROSSLY UNSAFE, PARTICULARLY IN TOWN DRIVING. TO GET ENGINE BRAKING, DRIVER MUST PUSH A BUTTON. THE DEFAULT SHOULD BE THE OTHER WAY AROUND: CAR SHOULD BE DESIGNED SO IT AUTOMATICALLY PROVIDES REGULAR, SAFER ENGINE BRAKING MODE, AND THE DRIVER SHOULD HAVE TO PUSH A BUTTON TO GET INTO LESS SAFE, ECONOMY OVERDRIVE MODE. A COMPUTER CHIP RECALL WOULD PROBABLY CORRECT THIS. PLEASE INVESTIGATE!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000513January 4, 2003
SEATS:FRONT ASSEMBLY:RECLINER, SEAT BELTS:REAR/OTHER
WHILE STOPPED IN TRAFFIC MY 1999 TOYOTA SIENNA XLE VAN WAS STRUCK IN THE REAR BY A HONDA CIVIC. ALL OCCUPANTS OF THE VAN WERE WEARING LAP AND SHOULDER SEAT BELTS AT THE TIME OF THE ACCIDENT. THE DRIVER'S SEAT BACK COLLAPSED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE FORCE FROM THE HONDA STRIKING THE VAN WAS SUFFICIENT TO DRIVE IT FORWARD INTO THE CHEVROLET PICKUP STOPPED IN FRONT OF THE VAN. BEING UNABLE TO SEE OVER THE DASHBOARD OR HANG UNTO THE STEERING WHEEL, THERE WAS NO OPPORTUNITY TO TRY AND AVOID THE PARKED VEHICLE IN FRONT OF THE VAN. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SIDE SEAT WAS THROWN ABOUT IN THE BACK OF THE VAN AS HER SEAT BELT DID NOT LOCK IN POSITION, WHEN THE VAN STRUCK THE PICKUP THAT WAS STOPPED IN FRONT OF THE VAN. MY DAUGHTER AND I EXPERIENCED MUSCLE SPASMS FOLLOWING THE ACCIDENT. FURTHER AS MY DAUGHTER WAS EXPERIENCING SEVERE NECK PAIN FOLLOWING THE ACCIDENT, SHE WAS TAKEN TO A HOSPITAL FOR EVALUATION. TS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10000445December 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 TOYOTA SIENNA 75000 MILES FREQUENT AND TIMELY OIL CHANGES/MAINTENANCE SCHEDULES ADHERED TO AFTER HEARING A GRINDING SOUND AFTER DROPPING MY DAUGHTER OFF AT THE DAY CARE, THE VAN SOUNDED AND FELT LIKE SOMETHING BROKE. IT BEGAN TO JERK FORWARD AND I PULLED OVER TO THE SIDE OF THE ROAD. WE HAD IT TOWED FROM THIS LOCATION AND WE WERE TOLD BY LONGMONT TOYOTA THAT WE NEEDED THE TRANSMISSION REPLACED. I FIND IT HARD TO BELIEVE AFTER MAINTAINING THE MAINTENANCE SCHEDULE AND NORMAL WEAR AND TEAR THAT THE TRANSMISSION HAS GONE OUT AT 75000 MILES. AT THIS TIME WE ARE CONTACTING TOYOTA FOR RESOLUTION. I SEE THAT THERE ARE OTHER PROBLEMS ASSOCIATED WITH THIS VEHICLE AND WONDER WHY INFORMATION HAS NOT BEEN PROVIDED TO THE PUBLIC. THIS IS A SAFETY CONCERN FOR THOSE CONSUMERS WHO OWN THE 2000 TOYOTA SIENNA. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000410December 28, 2002
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 TOYOTA SIENNA. THE VEHICLE WAS PURCHASED NEW FROM MAGIC TOYOTA IN EDMONDS WA. THE VAN HAS 20000 MILES ON IT AND IS NOW IN NEED OF A NEW ENGINE. I HAVE HAD IT SERVICED BUT APPARENTLY THE TOYOTA ENGINES HAVE AN OIL SLUDGE BUILD UP PROBLEM WHICH DESTROYS THE ENGINE IF IT OCCURS. TOYOTA IS UNCERTAIN AT THIS JUNCTURE IF THEY ARE GOING TO REPAIR THE ENGINE WHICH IS STILL UNDER WARRANTY. I HAD IT SERVICED ON 11/20/02 AT MAGIC TOYOTA. FOUR WEEKS LATER THE ENGINE IS DEAD LINED WITH BLUE SMOKE, POOR COMPRESSION, AND A KNOCK. I HAVE RECENTLY READ THAT TOYOTA ENGINES FROM 2000 ON WERE HAVING THIS PROBLEM. I AM ALSO UNDERSTANDING THAT THE STATE OF IDAHO AND POSSIBLY CALIFORNIA ARE FORMULATING A CLASS ACTION LAWSUIT ON THIS ISSUE. TOYOTA IS CLAIMING THAT IT IS AN OWNER MAINTENANCE ISSUE NOT A DEFECT. I REQUEST TO FILE AN OFFICIAL COMPLAINT AGAINST TOYOTA IN REFERENCE TO THIS ENGINE DEFECT. THEY ARE NOT STANDING GOOD FOR IT. AN ENGINE WITH 20,000 MILES ON IT SHOULD NOT BE DEAD LINED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000309December 20, 2002
STEERING:LINKAGES:ROD:RELAY:CONNECTING
2001 TOYOTA SIENNA XLE VAN, VIN [XXX], APPROX 34,600 MILES. VEHICLE STILL UNDER MANUFACTURER'S WARRANTY OF 36 MONTHS, 36,000 MILES. DRIVING STRAIGHT, LANE 2, NB 880 N OF MARKET STREET, APPROX. 50-55 MPH (ELEVATED FREEWAY, BROKEN CLOUDS, INTERMITTENT SUNSHINE WINDY AND LIGHT RAIN (RAINBOW CONDITIONS), ROADWAY GROOVED, AND ROADWAY UNDER 4 YEARS OF AGE). SUDDENLY, STEERING LIGHT, SIMULTANEOUSLY SENSED REAR SLIDING COUNTERCLOCKWISE VIEWED ABOVE, STEERED RIGHT, COUNTER SPIN. VEHICLE 1 DARTED UNCONTROLLABLY RIGHT, GROSSLY OVER STEERING, HEADING FOR RIGHT WALL, CORRECTED STEERING LEFT VEHICLE DARTED UNCONTROLLABLY LEFT, GROSSLY OVER STEERING, CROSSING ACROSS LANE 2 TO LANE 1, HEADING FOR LEFT WALL. VEHICLE 2, IN LANE 1, MADE CONTACT, COUNTERCLOCKWISE SPIN RESULTING WITH SEVERE IMPACT WITH LEFT WALL AT RIGHT FRONT OFFSET ANGLE. VEHICLE CONTINUED COUNTERCLOCKWISE RESTING FORWARD AT AN ANGLE TO LANE 1, AND LEFT REAR OF VEHICLE SUSTAINED HEAVY DAMAGE, AWAY FROM LEFT WALL. BOTH AIRBAGS DEPLOYED. DRIVER OF VEHICLE 2 FIRST OBSERVED THAT WHEEL-SIDE END OF LEFT CONTROL ARM (LCA) OBSERVED TOUCHING ROADWAY IMMEDIATELY AFTER COLLISION. ALL 3 PARTICIPANTS OBSERVED WHEEL-SIDE END OF LCA STRAIGHT, APPEARING UNDAMAGED SAVE DISCONNECTION FROM LEFT SUSPENSION. LCA THREADS, LIKE NEW IN THE CENTER OF THREADED PORTION POINTING DOWN 90 DEGREES TO LCA, TOUCHING ROADWAY. BALL JOINT OBSERVED AT TOP,INTACT, NO DAMAGE. COLOR OF MIDDLE SECTION OF THREADED PORTION WAS BRIGHT/CLEAN, ALMOST LIGHT BRASS-LIKE COLORED, AVAILABLE SUNLIGHT. LEFT FRONT WHEEL FULLY DISPLACED CLOCKWISE EXPOSING STRAIGHT LCA. CHP ACCIDENT REPORT TAKEN STATEMENTS FROM 3 OCCUPANTS. REPORTED TO CHP SERVICE BREAKS NEVER APPLIED, THERE WAS NO TIME DRIVER OF VEHICLE 2 ANSWERED/REPORTED TO CHP THAT LCA BROKEN, AND SUBSEQUENT INSPECTION BY CHP CONFIRMED CONDITION OF LCA. CHP USED CRUISER TO 3 TIMES RAM RIGHT QUARTER, PUSH PARALLEL TO LANE 1 AND LEFT RETAINING WALL, TO FACILITATE REMOVAL BY TOW TRUCK. TS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10001258December 19, 2002
VISIBILITY:GLASS, SIDE/REAR
THE REFLECTION IN THE MIRROR APPEAR TO BE CLOSER THEN APPEAR TO BE PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000116December 16, 2002
SERVICE BRAKES, HYDRAULIC
BRAKES HAVE BEEN ACTING UP SINCE PURCHASED AND HAVE TAKEN THIS VECHICLE IN SEVERAL TIMES, THE NOISE STOPS WHEN I LEAVE WITH THE DIFFERENT THINGS THEY HAVE DONE BUT IT CONTINUES TO COME BACK. BEING A NEW VECHICLE I AM DISSATISFIED WITH IT AND HAVE ASK TO BE PLACED IN A DIFFERENT VECHICLE BUT THEY REFUSE. I FEEL UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024064December 10, 2002
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THERE IS MOLD BUILDING UP INSIDE THE VAPOR SYSTEM CAUSING THE CONSUMER TO SMELL STRONG FUMES INSIDE THE VEHICLE. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770517December 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING AT APPROXIMATELY 35 MPH AND THE LEFT, REAR WINDOW BLEW UP. THE GLASS SPEWED ALL OF THE BACK OF THE CAR. LUCKILY, I HAD JUST DROPPED OFF MY KINDERGARTER AT SCHOOL AND NO ONE WAS INJURRED. I CALLED THE POLICE AND HE SAID IT DIDN'T LOOK LIKE ANYTHING HIT IT. HE SAID THAT SOMETIMES WHEN THE WINDOW SLIGHTLY OPENS LIKE THIS ONE DOES WHEN I PUSH THE BUTTON IT MAKES THE WINDOW WEAKER. I DIDN'T HAVE THE WINDOW OPENED AND IF THAT VENT MAKES THE WINDOWS EXPLODE, THEY SHOULDN'T BE INSTALLED IN THE CARS WHERE CHILDREN AND OTHERS CAN BE HURT. IF ANYONE WAS SITTING IN THE BACK, THEY COULD'VE BEEN SERIOUSLY WOUNDED. IS THERE ANY OTHER REPORTS OF THIS HAPPENING WITH BACK AUTO WINDOWS IN MINI VANS? NOW I'M AFRAID THE OTHER SIDE WINDOW IS GOING TO BLOW AND HURT SOMEONE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023252November 25, 2002
STRUCTURE
BOTH SLIDING DOOR HANDLES BROKE WITHOUT EXCESSIVE FORCE WHEN DOORS WERE OPENED, THE MANUFACTURER HAS BEEN NOTIFIED OF THE PROBLEM BUT A RECALL HAS NOT BEEN ISSUED FOR THE PROBLEM. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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