Toyota Sienna Complaints

9,048 consumer complaints on file.

#10050245December 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PROBLEMS WITH 2004 TOYOTA SIENNA FUEL TANK EQUIPMENT. *MR THE GASOLINE TANK MAY CATCH FIRE OR EXPLODE FROM A LEAK, IT WAS THE THIRD FUEL TANK THAT HAD BEEN INSTALLED ON THE VEHICLE. THE FIRST CHANGE WAS DUE TO A RECALL. THE THIRD TANK WAS DUE TO A PROFUSE GASOLINE LEAK. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050211December 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER PURCHASED A TOYOTA, SIENNA, 2004 , AND DISCOVERED RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE: CONTACTED THE MANUFACTURER, WHO INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THERE WAS NO RECORD THAT INDICATED THAT RECALL REPAIRS WERE DONE. ALSO, CONSUMER WAS TOLD THAT RECALL PAPERS SHOULD HAVE BEEN INCLUDED WITH THE PURCHASING PAPERS. CONSUMER STATED NO SUCH PAPERS WERE FOUND. A FEW DAYS LATER, DEALER INFORMED CONSUMER THAT THE WORK DOCUMENT WAS FOUND. CONSUMER WANTED TO KNOW HOW SHE COULD FIND OUT IF THE REPAIRS WERE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050260December 8, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 03V29-000 CONCERNING FUEL TANK FAILURE. NO PARTS WERE AVAILABLE TO PERFORM RECALL REPAIRS. ROMANIA TOYOTA, 388 GOOD PASTURE ISLAND ROAD, EUGENE, OREGON 97041, SERVICE MANAGER KEVIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049946December 3, 2003
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
PROBLEMS WITH VEHICLE LOSING POWER STEERING FLUID.*MR CONSUMER FILLED THE VEHICLE WITH POWER STEERING FLUID WHEN RETURNING HOME. ONCE HOME HE RETURNED THE INCIDENT TO THE DEALERSHIP. THEY ORDER HE TO BRING IN THE VEHICLE FOR A CHECK UP. WHILE AT THE DEALERSHIP, THE VEHICLE CAUGHT FIRE IN THE PARKING LOT. CONSUMER NOTED THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. ONLY THE STEERING WHEEL WAS HARD TO TURN DUE TO LOW POWER STEERING FLUID. *PH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10049084December 2, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I FLLLED THE FUEL TANK ON 26 NOV 2003, AND DROVE THE VEHICLE 13 MILES. IT REMAINED PARKED IN THE DRIVEWAY, WHICH SLOPES TOWARD THE REAR AT ABOUT 20 DEGREES, UNTIL 28 NOV 2003 AT 12:30 PM. THERE WAS AT THAT TIME RAW GASOLINE DRIPPING IN TEASPOON TO TABLESPOON QUANTITIES FROM A LINE IN FRONT OF THE FUEL TANK TO THE DRIVEWAY, WITH A PUDDLE ABOUT 18 BY 28 INCHES. I DROVE THE VEHICLE ABOUT 1 MILE WITH THE ENGINE RUNNING SMOOTHLY, AFTER WHICH FOR ABOUT 4 MILES THE ENGINE HESITATED AND SURGED AT SPEEDS OVER 35 MPH. THE REMAINDER OF THE 10 MILE TRIP, THE ENGINE RAN SMOOTHLY AGAIN. LATER THAT DAY, THE SERVICE REP CALLED TO TELL ME THEY HAD COMPLETED DIAGNOSTIC TESTING WHICH SHOWED A DEFECTIVE CHARCOAL CANISTER, WHICH NEEDED TO BE REPLACED FOR $552.76, AT 62,612 MILES. THE REPAIR REPORT STATES THAT THE CHARCOAL CANISTER WAS SATURATED WITH RAW FUEL. THIS IS AN OBVIOUS SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048931December 1, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MULTIPLE PROBLEMS WITH MY 2000 TOYOTA SIENNA XLE, FIRST THE CAR HAD PROBLEMS WITH BATTERY DRAIN AND NOT STARTING, THEY REPLACED THE RADIO AMPLIFIER TWICE BEFORE FIXING IT, THE POWER WINDOW ON THE DRIVER SIDE BROKE AT 35,000 MILES. THE BACK HATCH SHEETMETAL IS ALL DENTED JUST FROM CLOSING IT AND PUSHING ON THE HANDLE. THE WORST ONE IS THAT THE VAN HAS BEEN BLOWING A LOT OF BLUE SMOKE AND BURNING OIL, 4 QUARTS IN THE LAST 750 MILES. SO FAR NO HELP FROM THE DEALER.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10047746November 28, 2003
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
2004, TOYOTA SIENNA XLE LIMITED. VERY SLUGGISH THROTTLE RESPONSE WHEN CRUISING, APPARENTLY DUE TO VERY SLUGGISH AUTOMATIC TRANSMISSION DOWN SHIFT. NO PROBLEM WHEN ACCELERATING FROM A STOP. PROBLEM IS BAD ENOUGH TO CAUSE AN ACCIDENT WHEN THE DRIVER EXPECTS REASONABLE THROTTLE RESPONSE TO AVOID A COLLISION , SUCH AS CROSSING AN INTERSECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048661November 25, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE DEALERSHIP HAS BEEN UNABLE TO PERFORM THE FUEL TANK LEAKAGE RECALL (03V291000) BECAUSE THE PARTS HAVE NOT BEEN AVAILABLE FOR 3 MONTHS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047512November 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WE ARE ON OUR THIRD MOTOR FOR A TOYOTA SIENNA 1998 VAN, PURCHASED NEW. SEVERAL MONTHS AGO, WE HAD THE MOTOR REPLACED. WE WERE CHARGED $4-500, THOUGH TOYOTA HANDLED IT UNDER WARRANTY. NOW, 10,000 MILES LATER, WE MUST REPLACE THE ENGINE AGAIN, AT A COST OF $6000. THE PROBLEM, AGAIN, IS 'SLUDGE'. WE ARE ALSO, LIKE OTHERS FILING COMPLAINTS ON YOUR SITE AND OTHERS, BEING HARASSED BY THE DEALERSHIP, WHO CLAIM WE HAVE "NEVER CHANGED THE OIL." FOR ARGUMENT, LET'S SAY THIS IS TRUE. IN 10,000 MILES, YOU WILL UTTERLY DESTROY A NEW ENGINE IF YOU MISS AN OIL CHANGE, RECOMMENDED FOR BETWEEN 5,000 AND 7500 MILES? I BELIEVE THE PUBLIC HAS BEEN SOLD A DEFECTIVE DESIGN, AND THAT THE COMPANY, DELIBERATELY OR NOT, IS REFUSING TO TAKE OWNER COMPLAINTS SERIOUSLY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047226November 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 1999 TOYOTA SIENNA'S ENGINE SUDDENLY FROZE UP WITH SLIGHTLY LESS THAN 72,000 MILES ON IT. THE ENGINE IS TOTALLY GONE WITH ESTIMATES CURRENTLY IN THE NEIGHBORHOOD OF $8,000. THIS VEHICLE HAS BEEN MAINTAINED AS STATED IN THE OWNERS MANUAL. THE COMPLAINT IS THAT TOYOTA KNOWS THERE IS A PROBLEM WITH SIENNA'S AND HAS FAILED TO DO ANYTHING ABOUT NOTIFYING OWNERS THAT OIL CHANGES NEED TO BE AT 3000 MILE INTERVALS AND THAT VALVES NEED TO BE CHECKED VERY REGULARLY. SINCE SLUDGE BUILD-UP IS OBVIOUSLY OCCURRING IN THEIR VEHICLES, SOMETHING NEEDS TO BE DONE TO PROTECT THE CONSUMER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047278November 20, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POSSIBLE FOR PEOPLE TO BECOME LOCKED INSIDE THE VEHICLE WITH NO WAY TO OPEN THE DOORS. WHEN DOORS ARE LOCKED WITH THE REMOTE CONTROL (DELIBERATELY OR ACCIDENTALLY), WITH NO KEY IN THE IGNITION, THE ONLY WAY TO UNLOCK THEM IS WITH THE REMOTE OR TURNING THE KEY IN THE IGNITION. THE DOORS CAN BE LOCKED WITH THE REMOTE, AND A PERSON NOT HAVING THE REMOTE WILL BE UNABLE TO GET OUT. THIS HAS HAPPENED TO ME AT LEAST 4 TIMES SINCE PURCHASING THE CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047030November 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OF 1999 TOYOTA SIENNA (VAN) HAD SLUDGED ENGINE OIL IN JULY 2002, DEALER REBUILT ENGINE. IN NOVEMBER 2003, OIL PUMP FAILED ON SAME VEHICLE. DEALER CONTENDS THE FAILURE OF THE OIL PUMP IS NOT RELATED TO THE ENGINE OIL GELLING/BECOMING SLUDGE. SINCE ENGINE WAS REBUILT, OWNER HAS CHANGED OIL EVERY 3,000 MILES AND HAS RECEIPTS TO PROVE IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048066November 17, 2003
ENGINE AND ENGINE COOLING
OIL BURNS AT HIGH HEAT WHICH CAUSES THE OIL TO DEVELOP INTO A GEL. AS A RESULT, THE ENGINE FAILS PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046994November 16, 2003
STRUCTURE:BODY:DOOR
VAN: 2000 TOYOTA SIENNA XLE WITH POWER SLIDING DOOR MILES ON VEHICLE: 30000 MILES PROBLEM: POWER DOOR OPENS; BUT DOES NOT CLOSE - NEED TO BE CLOSED MANUALLY. DEALER DIAGNOSED AND REPLACED JUNCTION SWITCH. I SUGGESTED REPAIR SHOULD BE COVERED UNDER WARRANTY SINCE VAN HAS ONLY 30,000 MILES EVEN THOUGH THE ACTUAL WARRANTY PERIOD OF 3 YEARS IS OVER. DEALER DID NOT AGREE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047948November 13, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER RECEIVED RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE. CONSUMER CONTACTED THE DEALER SEVERAL TIMES TO SCHEDULE AN APPOINTMENT. DEALER INDICATED TO THE CONSUMER THAT DEALERSHIP ONLY RECEIVED A CERTAIN AMOUNT OF PARTS EACH MONTH FOR THE RECALL. DEALER DID NOT INFORM CONSUMER WHEN THE PARTS WOULD BE AVAILABLE. BUT CONSUMER CONTINUED TO CONTACT THE DEALER TO GET THE REPAIRS DONE.*AK CONSUMER RECIEVED A RECALL NOTICE FOR 2004 TOYOTA SIENNA CONCERNING FUEL TANK LEAKAGE. CONSUMER CALLED DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL REPAIRS PERFORMED ON VEHICLE. THE CONSUMER WAS INFORMED THAT THERE WERE NOT ENOUGH PARTS TO COMPLETE REPAIRS NOR WAS THE CONSUMER INFORMED WHEN THE PARTS WOULD BE IN. AFTER CONTACTING ODI CONSUMER RECEIVED AN APPOINTMENT TO HAVE RECALL REPAIRS PERFORMED ON VEHICLE.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046022November 11, 2003
TIRES
TIRES FIRESTONE: FR680, P205/70R15 95S, M+S. ON A TOYOTA SIENNA 2002. 2 TIRES WERE COMPLETELY WORN DOWN TO NOTHING. GOT TOYOTA DEALERSHIP TO DO A WHEEL ALIGNMENT & REPLACE 2 TIRES FOR FREE SINCE I HAD BEEN GOING TO THEM FOR ALL SERVICE & THEY NEVER NOTICED THE WORN TIRES. NOW ONE REAR TIRE HAS A SIDEWALL TEAR. I TOOK IT TO A FIRESTONE DEALER, AND HE SAID IT'S NOT UNDER WARRANTY -- JUST WEAR AND TEAR -- RIM HAD A SLIGHT DENT SO HE DEDUCTED IT WAS BECAUSE WE HIT A BUMP OR SIDEWALK. BUT THERE IS ALSO A CRACK IN THE SIDEWALL AS WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045682November 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD BOUGHT MY VAN MAY 2,2003 WITH ABOUT 19,000 MILES. ON OCTOBER 7, WHILE DRIVING ABOUT 30 MPH, THE VEHICLE STARTED SMOKING. WHEN I PULLED INTO A PARKING STALL, PASSERBYERS WERE YELLING THAT MY CAR WAS ON FIRE. FIRE DEPARTMENT EXTINGUISHED THE FLAMES. AN INDEPENDENT ARSON INVESTIGATOR SAID HE FOUND TRANSMISSION FLUID IN THE ENGINE, AND THAT IT HAD PROBABLY BEEN LEAKING SINCE I PURCHASED MY VAN. *LA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10045514November 5, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SIENNA LE, BOUGHT IN MAY 2003. GAS PEDAL LULL!!! WHEN COMING TO A ROLLING STOP AND THEN HAVE TO ACCELERATE, THE GAS PEDAL HAS A LULL SO YOU PUSH A LITTLE MORE AND YOU SCREECH THE TIRES. THIS HAS ALMOST CAUSED TWO ACCIDENTS, CUTTING ACROSS TRAFFIC, SOMEONE WAS LETTING ME GO AND THE HESITATION GAVE THE APPERANCE THAT I WAS NOT GOING SO HE STARTED TO PROCEED AND FINALLY IT KICKED IN AND HE ALMOST SIDE REAR ENDED. IT ALSO SEEMS TO BE MORE PRONOUNCED IN WET ROAD CONDITIONS, CAN'T WAIT FOR SNOW! BROUGHT BACK TO DEALER AND SAYS IT IS COMPLETELY NORMAL, GAS PEDAL IS CONTROLLED BY COMPUTER CAN NOT CHANGE IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039995November 5, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TOYOTA, SIENNA 2004. VEHICLE WAS TAKEN TO DEALER ON A RECALL TO REPLACE THE FUEL TANK. CONSUMER PICKED UP VEHICLE AND FILLED TANK, AND GAS LEAK OUT TO THE GROUND. CONSUMER BELIEVED THAT THE FUEL TANK HAD A DEFECTIVE GASKET OR SEAL. *AK A WEEK AFTER THE RECALL WAS PERFORMED, THE SERVICE ENGINE AND CVS LIGHTS ILLUMINATED. IT TURNED OUT THAT THE GAS CAP WASN'T PLACED ON PROPERLY. CONSUMER'S HUSBAND FUELED THE VEHICLE AND GAS BEGAN TO SPILL OUT. NOT WHERE THE NOZZLE GO IN BUT UNDERNEATH THE VAN. GAS FUMES STARTED PENETRATING THROUGHOUT THE VEHICLE. CONSUMER EVACUATED HER 4 YEAR OLD AND NEWBORN. THE NEXT DAY VEHICLE WAS TAKE TO THE DEALER. MECHANIC WAS MADE AWARE THE PREVIOUS DAY EVENTS AND EMPTIED THE GAS TANK. THE MECHANIC FOUND THE SEAL WAS EITHER INSTALLED WRONG OR IT BECAME DISLODGED WHERE THE RECALL WAS PERFORMED. THIS WAS THE CAUSE OF THE LEAKING. *PH *NLM *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045339November 3, 2003
STEERING
AFTER DECELERATING EXITING OFF A FREEWAY RAMP AND MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL WOULD LOCK UP MOMENTARILY AND THEN DISENGAGE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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