Toyota Sienna Complaints

9,048 consumer complaints on file.

#10174547November 28, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH OR AT VARIOUS HIGH SPEEDS ON NORMAL BRAKING CONDITIONS, THE AUTOMATIC BRAKING ENGAGED INTERMITTENTLY AND THE WHEELS LOCKED UP. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO UPON EXAMINATION DETERMINED THAT THE STEERING ANGLE SENSOR FAILED. THE DEALER ALSO STATED THAT THERE WAS A NHTSA SERVICE BULLETIN # 10011806 REGARDING THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174457November 27, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE LIFTGATE WAS OPENED BUT THE DOOR MALFUNCTIONED AND CLOSED HITTING THE CONTACT ON THE HEAD AND THE BACK OF THE SHOULDER. THE IMPACT OF THE LIFTGATE KNOCKED THE CONTACT HALFWAY INSIDE THE VEHICLE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER FOR REPAIRS. THE MANUFACTURER WAS ALERTED WHO PROVIDED A CLAIM #.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10174247November 25, 2006
TIRES
MY 2004 TOYOTA SIENNA RUN FLAT TIRES, MADE BY DUNLOP HAVE WORN OUT AT 24,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174072November 22, 2006
TIRES:TREAD/BELT
THE "RUN FLAT" TIRES ON MY 2005 SIENNA HAVE COMPLETELY WORN OUT TO THE EXTENT THAT THE STEEL TREADS ARE SHOWING, WITH ONLY 11,000 MILES ON THE CAR. OBVIOUSLY THEY ARE VERY DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173991November 21, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
WHILE LOADING GROCERIES, I OPENED THE LIFTGATE ON OUR 2004 TOYOTA SIENNA AND IT SLAMMED SHUT. APPARENTLY THE LIFTGATE STRUTS HAVE GONE BAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173870November 20, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR POWER HATCH CAME DOWN ON MY BACK 2 TIMES ABOUT AN 1 HOUR APART. ABOUT A MONTH AGO THEY REPLACED THE REAR STRUTS FOR THE SAME PROBLEM, THE HATCH CAME DOWN ON A CAR WASH ATTENDANT. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10173899November 20, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE SLIDING DOOR FAILED TO OPEN. THE MANUFACTURER WAS CALLED WHO DETERMINED THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT WOULD BE CHARGED FOR ANY WORK DONE TO THE VEHICLE. SO THUS FAR THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE SERVICE DEALER TO ADDRESS THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173734November 17, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
DT*: THE CONTACT STATED THE REAR LIFT GATE MALFUNCTIONED ON A WORSENING BASIS AND ALMOST CLOSED ON THE CONTACT'S HEAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE REAR SUPPORT DEVICE OF THE LIFTGATE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL DUE TO THE VIN. THE VEHICLE WAS CURRENTLY AT THE DEALERS FOR FURTHER REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173572November 15, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH, THE RIGHT REAR TIRE TREAD SEPARATED FROM THE BELT AND THE VEHICLE WENT INTO A DITCH. A POLICE REPORT WAS TAKEN AND NO INJURIES WERE SUSTAINED. THE TIRES WERE REGULARLY SERVICED PRIOR TO THE INCIDENT. THERE WAS NO WARNING PRIOR TO THE SEPARATION. UPDATED 12/18/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10173463November 14, 2006
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH ON A DRY STRAIGHT ROAD, THE REAR WHEELS LOCKED UP AND THE SLIP INDICATOR LIGHT AND ALARM CAME ON. THE LIGHT WENT OFF, AND THE SAME THING OCCURRED A SECOND TIME. THE DEALERSHIP PUT THE VEHICLE ON THE COMPUTER, BUT WAS UNABLE TO DETERMINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173507November 14, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE ATTEMPTING TO BUCKLE THE LEFT THIRD ROW SEAT BELT, THE BELT BECAME STUCK AND DID NOT MOVE IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172701November 6, 2006
ELECTRICAL SYSTEM
THE OWNERS MANUAL OF MY 2004 TOYOTA SIENNA INDICATES THAT THERE IS A SAFETY FEATURE THAT TURNS OFF THE LIGHTS AFTER A PERIOD OF TIME, IF THE DOOR IS LEFT OPEN. HOWEVER, IT DOESN'T WORK CORRECTLY, AND MY BATTERY HAS BEEN DRAINED NUMEROUS TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172481November 2, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP. THE PROBLEM OCCURRED ON THREE OCCASIONS. IT WAS MANEUVERED OFF THE ROAD AND COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172343November 1, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SIDE MIRRORS BREAK VERY EASILY, AND SPRAY A TYPE OF ANTIFREEZE ON THE SIDE OF THE VEHICLE. THIS ANTIFREEZE STAINS/CORRODES THE PAINT PERMANENTLY, REQUIRING A PAINT JOB. ON A MINIVAN, THIS COSTS UPWARDS OF $1500-2000, AS THE ENTIRE SIDE OF THE VAN WAS SPLATTERED. I SIMPLY BUMPED MIRRORS AT A VERY LOW SPEED ON A NARROW STREET, THE GLASS SHATTERED, AND THE ANTIFREEZE SPRAYED THE CAR. THE MAIN HOUSING OF THE MIRROR WAS NOT DAMAGED, ILLUSTRATING THAT THIS WAS IN FACT A VERY MINOR AND SMALL IMPACT. IT'S BAD ENOUGH THAT IT CAUSED THE GLASS IN THE MIRROR TO BREAK, BUT TO CAUSE A $2000 REPAIR IS VERY BAD. DEALERSHIP REPORTED OTHERS HAVE HAD THIS ISSUE AS WELL. CARS ARE JUDGED IN PART BY HOW EXPENSIVE THEY ARE TO REPAIR IN A MINOR COLLISION. THIS WASN'T EVEN A TRUE COLLISION! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172370November 1, 2006
SERVICE BRAKES, HYDRAULIC
BEGAN HAVING INDICATOR LIGHTS ON DASHBOARD OF MY VEHICLE (TOYOTA SIENNA 2002) COME ON FOR NO APPARENT REASON; SPECIFICALLY, THE CSV AND BRAKE LIGHTS CONCURRENTLY. IT SEEMED TO OCCUR MORE WHEN TEMPERATURE WAS COLD OUTSIDE. INITIALLY THOUGHT IT WAS A FAULTY SENSOR, BUT WHEN THE INTERMITTENT NATURE OF FAULT BECAME MORE FREQUENT, WAS CONCERNED COULD BE A SERIOUS BRAKE PROBLEM. I TOOK TO DEALER; DIAGNOSIS WAS A 'FAULTY SENSOR' ON THE WHEEL'S "SENSOR/HUB ASSEMBLY". APPARENTLY, IT IS IMPOSSIBLE TO REPLACE THE FAULTY SENSOR WITHOUT REPLACING THE COMPLETE ASSEMBLY AT A COST OF OVER $600 FOR THE PART, NOT INCLUDING LABOR, AT $115/HR. (IT ALSO TOOK THEM AN HR JUST TO DIAGNOSE, SO ADD ANOTHER $115). THEY DISABLED SENSOR WHILE PART ON ORDER, WHICH MEANT THAT MY ANTI-LOCK BREAKS - A KEY SAFETY FEATURE OF THE VEHICLE-- WILL NOT WORK UNTIL PART IS REPLACED. WHILE MY CAR IS OVER 4 YRS OLD, IT ONLY HAS 31,042 MILES ON IT. I FIND IT UNBELIEVABLE THAT A PART OF THIS SIGNIFICANCE TO SAFETY HAS FAILED AT SUCH A MINIMAL AMOUNT OF MILES. MOREOVER, IT WAS REPORTED TO ME BY DEALER'S SERVICE TECH, THAT THEY "HARDLY EVER HAVE FAILURES OF THIS PART". IT MAY BE A STATISTICAL ANOMALY...OR NOT...PERHAPS THEY HAVE DISCOURAGED FOLKS FROM REPORTING THIS VERY COSTLY FAILURE OF A KEY SAFETY RELATED PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172033October 28, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2005 TOYOTA SIENNA LIFT GATE STRUT FAIL, CAUSING THE LIFT GATE TO FALL ON USERS. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10171912October 26, 2006
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR DOES NOT STAY OPEN WHEN ON A DOWNHILL SLOPE - THE DOOR OPENS FULLY THEN CLOSES IMMEDIATELY. THE DEALER HAS TRIED TO FIX IT THREE TIMES WITHOUT SUCCESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171626October 23, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
1. OPENED REAR DOOR ON 2004 TOYOTA SIENNA. 2. THE HYDRAULIC STRUTS FAILED AND DOOR FELL ON MY HEAD. NO SEVERE INJURY. 3. AT THIS POINT, I'M LOOKING TO REPLACE THE STRUTS BUT THE COST IS ABOUT $450. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10171401October 20, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DT*: THE CONTACT STATED A JUMPSTART WAS GIVEN TO A NEIGHBORING VEHICLE. THE NEXT DAY THE HOOD WAS RELEASED TO JUMPSTART THE NEIGHBORING VEHICLE AGAIN. THE JUMPSTART WAS NOT NEEDED. THE HOOD WAS NOT LOCKED DOWN BUT WAS NOT FULLY UNLATCHED, WHILE THE VEHICLE WAS DRIVING 45 MPH, ON A SMOOTH BLACKTOP PAVED ROAD, WHEN THE HOOD BLEW BACK INTO THE WIND SHIELD AND DAMAGED THE HOOD, WINDSHIELD, WIPERS AND THE ROOF OF THE VEHICLE. THE SERVICE DEALER AND MANUFACTURER WERE NOT NOTIFIED, BUT THE VEHICLE WAS REPAIRED AT AN AUTO-BODY SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171037October 17, 2006
TIRES:TREAD/BELT
RUN FLAT TIRES ON MY 2004 SIENNA AWD SHOW EXCESSIVE, UNEVEN WEAR ON OUTER TREADS AS COMPARED TO INNER TREADS ON FRONT TIRES. TOYOTA HAS A CUSTOMER SERVICE PROGRAM TO REPLACE RUN FLAT TIRES WITH UNEVEN WEAR ON AWD MODELS BUT THE PROGRAM IS TOO RESTRICTIVE. MY VEHICLE SHOWED THIS WEAR AFTER 20000 MILES BUT TOYOTA SAYS I HAVE NOT MAINTAINED THE TIRES PROPERLY. I HAVE NEVER HAD THIS PROBLEM WITH SO FEW MILES ON A VEHICLE'S TIRES BEFORE AND I HAVE OWNED A LOT OF NEW CARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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