Toyota Sienna Complaints

9,048 consumer complaints on file.

#10188469April 20, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE LIFTGATE ON A POWER LIFTGATE 2005 TOYOTA SIENNA WILL NOT STAY OPEN. IT HAS COME DOWN AND WACKED MY WIFE AND I ON THE HEAD MANY TIMES. I FOUND OUT THE REPLACEMENT IS $450. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188466April 20, 2007
TIRES, SUSPENSION
I HAVE CONCERN WITH TIRES AND LOW PRESSURE LIGHT ILLUMINATION . I HAD 15K SERVICE AT DEALER ON JULY 22, 2006 WITH 15,423 MILEAGE AND THEY SAID THE TIRE WEAR PATTERN FOR FOUR TIRES IS OK. ALSO DEALER ADJUSTED, INSPECTED AND ROTATED THE TIRES AT THAT TIME. BUT DURING 2,000 MILES DRIVES AFTER SERVICE, THE LOW PRESSURE LIGHT WAS KEEP COMING ON EVEN THOUGH I KEPT THE PROPER PRESSURE IN THEM. SO I WENT TO FIRESTONE FOR CHECK UP AND THEY INFORMED ME THAT I NEED NEW REAR TIRES. I WENT TO COSTCO FOR 2ND OPINION ON NOVEMBER 22, 2006 WITH 17,647 MILEAGES AND THEY INFORMED ME THAT I NEED TWO NEW REAR TIRES DUE TO WORN OUT. I WAS PRETTY UPSET AT UNUSUAL RAPID WORN OUT RIGHT AFTER MANUFACTURERS RECOMMENDED 15K SERVICE. I SEND THE LETTERS TO TOYOTA BUT THEY DON'T EVEN SEND A REPLY LETTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188404April 19, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
POWER REAR DOOR ON 2006 TOYOTA SIENNA XLE WILL NOT STAY OPEN. DOOR AUTOMATICALLY CLOSES AND DOES NOT AUTO-REVERSE EASILY WITH OBSTRUCTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188113April 17, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
USING THE AUTOMATIC OPENER ON THE KEY FOB I OPENED THE TRUNK LIFTGATE OF THE 2005 TOYOTA SIENNA XLE LIMITED AND WAS PUTTING GROCERIES IN IT WHEN IT CAME CRASHING DOWN ON MY BACK. I BROUGHT IT IN TO THE TOYOTA DEALERSHIP, AND THEY CONFIRMED THERE WAS AN ISSUE WITH THE SHOCKS ,AND WERE ORDERING REPLACEMENT PARTS. THIS WAS VERY DANGEROUS. THE FORCE THAT THE DOOR CAME CRASHING DOWN WITH WAS ENOUGH THAT IT WOULD' HAVE CRUSHED A CHILD. EVEN AS A STRONG ADULT, IT IS DIFFICULT TO HOLD THE DOOR OPEN. THE TRUNK WAS NOT USABLE UNTIL THIS PROBLEM WAS FIXED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10188170April 17, 2007
TIRES
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE TIRES HAD NO TRACTION AND THE MILEAGE WAS LOW. THE FAILURE MILEAGE WAS 8000. TOYOTA REPLACED THE TIRES DUE TO THE FAILURE THE CONTACT EXPERIENCED. HOWEVER, THIS VEHICLE WAS NOT A PART OF THIS REPLACEMENT PROGRAM. THE BALD TIRES WERE UNSAFE. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE CURRENT MILEAGE WAS 15207. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188038April 16, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
AUTOMATIC REAR HATCH OPENER "FAILURE" COMBINED WITH UNCONTROLLABLE DOOR (AND DANGEROUS CRUSHING HAZARD WHEN YOU DISABLE AUTOMATIC DOOR IF IT'S IN THE UP POSITION). GRACIOUSLY, TOYOTA TOOK CARE OF THIS ISSUE AND FIXED THE HATCH. HOWEVER, I AM CONCERNED, BECAUSE THE DOOR AND RELATED SITUATION POSES GREAT RISK TO ANYONE ELSE WHO THIS PROBLEM AFFECTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187792April 13, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*- THE CONTACT STATED THAT HE OWNS A 2004 TOYOTA SIENNA WITH FAILURE MILEAGE OF 38,000 AND A CURRENT MILEAGE OF 69,000 MILES. TWO YEARS AGO THE DRIVER'S SIDE SLIDING DOOR WOULD NOT COMPLETELY SHUT, IT WOULD BE HALF LATCHED AND HALF UNLATCHED. HE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM THAT THE VEHICLE WAS OUT OF WARRANTY, BUT THEY AGREED TO PAY FOR HALF OF THE REPAIRS. AS OF TODAY THAT DOOR WAS WORKING FINE, THEY REPLACED THE DOOR LATCH ASSEMBLY. PRESENTLY, THE PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY WITH THE REMOTE OR BY HAND. WHILE DRIVING THE DOOR WAS CONTINUALLY AJAR. HE CONTACTED THE DEALERSHIP, AND HAS A SCHEDULED A REPAIR APPOINTMENT FOR 04/16/07. HE TOOK THE VEHICLE TO A REPAIR SHOP, AND THEY INFORMED THE CONTACT THAT THE DOOR NEEDED AN ELECTRIC DOOR LOCK ASSEMBLY. HE CALLED THE MANUFACTURER, HIS CASE NUMBER WAS 200704130436. THEY INFORMED HIM THAT THIS WAS A SAFETY PROBLEM, BUT THAT HE WOULD BE RESPONSIBLE FOR THE COST OF REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187710April 12, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2004 TOYOTA SIENNA, REAR LIFT GATE HOLD OPEN GAS STRUTS FAILED WITH REAR HATCH IN FULL OPEN POSITION CAUSING REAR HATCH TO SLAM SHUT NARROWLY MISSING MY WIFE. FAILURE MAY CAUSE SEVERE INJURY IF PERSON STRUCK BY FALLING DOOR. TOYOTA CONTACTED, VEHICLE OUT OF WARRANTY BY 6 MONTHS & 2500 MILES. NO ASSISTANCE OFFERED. PARTS ORDERED FROM LOCAL PARTS DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187551April 11, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WAS OUT SHOPPING, WENT TO OPEN THE REAR DOOR WHEN I REALIZED THE STRUTS WERE NOT LIFTING THE DOOR. I INSPECTED THE STRUTS ,AND REALIZED THEY HAD EXPLODED AND WERE LEAKING. NO FAILURES OF THE REAR DOOR PREVIOUSLY; DOOR WAS WORKING PROPERLY THE DAY BEFORE THIS INCIDENT. HAVE AN APPOINTMENT WITH TOYOTA DEALERSHIP TO CORRECT THE PROBLEM. CANNOT USE THE BACK PORTION OF THE MINIVAN TO STORE ITEMS SINCE DOOR WAS NOT FUNCTIONAL. I AM GLAD THE DOOR DID NOT FAIL WHEN IT WAS OPENED AND SOMEONE WAS UNDERNEATH, ESPECIALLY ONE OF OUR KIDS. I HAVE READ ON THE INTERNET THAT THIS HAS HAPPENED WITH OTHER TOYOTA SIENNAS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187557April 11, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* - THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS THE DRIVER'S SIDE AND PASSENGER'S SIDE SLIDING DOORS WILL OPEN WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A REPAIR SHOP FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 130,000, AND THE CURRENT MILEAGE WAS 142,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187457April 10, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2003 TOYOTA SIENNA CE 5-DOOR V6 W 59K MILES. OUTSIDE DOOR HANDLE ON DRIVER'S SIDE SLIDING DOOR BROKE. DOOR CANNOT BE OPEND FROM OUTSIDE AFTER THE BREAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187318April 9, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE FAILED AND COMES CRASHING DOWN IF YOU DO NOT MANUALLY HOLD THE TAILGATE. THE CURRENT AND FAILURE MILEAGE WERE 54,000.*AK THE CONSUMER STATES THAT HIS WIFE HAD A PERSONAL EXPERIENCE WHERE THE LIFTGATE HIT HER IN THE HEAD WHILE UNLOADING THE GROCERIES. UPDATE 4/30/07*TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10187365April 9, 2007
VISIBILITY:WINDSHIELD, AIR BAGS
IN JULY 2006, ABOUT TWO WEEKS AFTER PURCHASING OUR NEW 2006 TOYOTA SIENNA, THE AIRBAG OFF LIGHT CAME ON. BEFORE WE COULD TAKE IT FOR SERVICE SOMEONE BROKE INTO OUR MINI VAN AND IT WAS IN THE SHOP FOR A MONTH BEING REPAIRED. THE LIGHT CAME ON AGAIN ABOUT A MONTH LATER, BUT THE DEALER, BALISE TOYOTA IN WEST SPRINGFIELD, MA, RESET IT DURING AN OIL CHANGE. IN MID OCTOBER, MY WIFE WAS BROADSIDED IN HER DOOR BY A HONDA CIVIC. NONE OF THE AIRBAGS, INCLUDING THE SIDE CURTAIN AIRBAGS DEPLOYED. THE MINI VAN WAS IN THE SHOP FOR ANOTHER MONTH, AND THE DEALER AGAIN RESET THE LIGHT, WHICH HAD COME ON, APPARENTLY DURING THE CRASH. SINCE OCTOBER THE VAN HAS BEEN SERVICED FIVE OR SIX TIMES FOR THIS PROBLEM. THE DEALER'S SERVICE MANAGER TOLD US IN JANUARY THAT TOYOTA IN COMPLIANCE WITH FEDERAL REGULATIONS, DESIGNED THE AIRBAGS TO PERMANENTLY TURN OFF IF A HEAVY PERSON RODE IN THE CAR. THE DEALERSHIP REFUSED TO TURN THE AIRBAGS BACK ON AGAIN, AND CLAIMED THAT THERE WAS NO FIX FOR THIS BECAUSE IT WAS INTENTIONAL. OTHER DEALERS WANT TO CHARGE US FOR THIS, EVEN THOUGH IT SHOULD BE UNDER WARRANTY. LAST WEEK, A PERSON AT MOORE OF TOYOTA CUSTOMER CARE TOLD ME THAT THE COMPANY'S OFFICIAL POSITION WAS THAT THE AIRBAGS WERE NOT BROKEN, BUT RATHER THAT MY WIFE AND I DID NOT DESERVE THE PROTECTION BECAUSE OF OUR WEIGHT. THEY CLAIMED THAT THEY MIGHT BE WILLING TO BUY THE VEHICLE BACK, BUT I DIDN'T WANT THEM TO BUY IT BACK. I JUST WANT THE MINI VAN TO WORK THE WAY IT SUPPOSED TO WITHOUT HAVING TO RESET THE COMPUTER EVERY WEEK. BESIDES, IF THEY WERE TELLING THE TRUTH ABOUT THIS BEING A FEDERAL LAW, THERE WERE NO CARS IN AMERICA THAT WERE SAFE FOR US TO DRIVE. I COULD NOT EVEN GET MY BRAND NEW MINI VAN INSPECTED THIS YEAR BECAUSE AN AIRBAG LIGHT WAS GROUNDED FOR DISQUALIFICATION. TOYOTA KNOWINGLY SOLD ME AN UNSAFE VEHICLE, ONE THAT WAS DESIGNED TO BE UNSAFE FOR 30% OF PEOPLE OH, AND NOW THE WINDSHIELD CRACKED BY THE REARVIEW MIRROR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10187409April 9, 2007
SEAT BELTS:REAR/OTHER, EQUIPMENT
I HAD TO REPLACE THE 3RD ROW SEAT BELTS IN 2003 SEINNA 3 TIMES ON EACH SIDE. THE SEAT BELT LOCKED AT TOP AND WILL NOT FIT ARROUND MY CHILDREN OR IT WAS TOO LOOSE. IT HAS BEEN A A SAFTY ISSUE NUMEROUS TIMES WHEN IT BROKE ON VACATION , AND MY CHILD HAD TO SEAT UP FRONT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187219April 6, 2007
TIRES
THE DUNLOP RUN FLAT TIRES ON THE 2006 SIENNA MINI-VAN ARE HORRIBLE. AT 10,000 MILES THEY WERE WEARING VERY FAST. THEY ARE LOUD ON THE ROAD, AND RIDE VERY ROUGH WITH VIBRATION THAT CAN BE FELT IN THE STEERING WHEEL AND THE GAS PEDAL. THE TOYOTA DEALERSHIP SAID THE VIN DIDN'T QUALIFY FOR REPLACEMENT TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186605March 30, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR TAILGATE STRUTS BIND AND FAIL TO HOLD UP TAILGATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186058March 24, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
FAILURE OF THE REAR HATCH SUPPORT MECHANISM ,MAKING THE HATCH EXTREMELY DIFFICULT TO RAISE, AND WHEN RELEASED CAUSES IT TO CRASH DOWN WITH GREAT FORCE ON TOP OF A PERSON THAT MAY BE UNDER IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185896March 22, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE HATCHBACK DOOR HANDLE DETACHED TWO DAYS AFTER PURCHASING THE VEHICLE. THE HANDLE WAS REPLACED BY THE DEALER. THE PASSENGER SLIDING DOOR HANDLE AND THE DRIVER SIDE FRONT DOOR HANDLE ALSO FAILED. THE DOORS COULD ONLY BE OPENED FROM INSIDE THE VEHICLE. THE REMAINING THREE HANDLES CRACKED AND IN THE PROCESS OF FAILING. THE DEALER WILL NOT REPLACE THE DOOR HANDLES. THE FAILURE MILEAGE WAS 79000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185774March 21, 2007
SEAT BELTS
SEAT BELT FAILURE ON 5 OF 7 SEATS IN 2002 TOYOTA SIENNA VAN - MULTIPLE TIMES AND CONTINIOUS AND ON-GOING PROBLEM - ONLY 3 WORK AS OF NOW (3-21-07). DEALER WILL NOT REPAIR OR CONCERNED WITH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185843March 21, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TOYOATA SIENNA REAR POWER LIFTGATE ABRUPTLY REVERSES DIRECTIONS AND BEGINS TO CLOSE IMMEDIATELY AFTER IT HAS OPENED UP. LIFTGATE WILL NOT REMAIN IN OPEN POSITION. IF LIFTGATE IS OPENED MANUALLY THE STRUTS PROVIDE NO LIFT ASSISTANCE OR SUPPORT - LIFTGATE DOOR IS VERY HEAVY. THIS IS A SAFETY HAZARD & LIFTGATE IS NOT ABLE TO BE USED WITH THIS DEFECT. EACH ATTEMPT TO OPEN THE LIFTGATE RESULTS IN FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna