Toyota Sienna Complaints

9,048 consumer complaints on file.

#10183687February 27, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SHORTLY AFTER PURCHASING OUR TOYOTA SIENNA 05, THE VAN WOULDN'T START. WE HAD A DVD PLAYER INSTALLED WHICH THE DEALERSHIP THOUGHT CAUSED THE PROBLEM. THEY FOUND A PINCHED WIRE AND SAID IT WAS FIXED. A FEW DAYS LATER THE CAR WAS DEAD AGAIN. THEY SAID WE LEFT OUR DOME LIGHTS ON WHICH CAUSED THE DEAD BATTERY, EVEN THOUGH THIS CAR HAS AN AUTOMATIC SHUT OFF OF THE DOME LIGHTS SYSTEM. THE CAR WOULDN'T START AFTER LISTENING TO THE RADIO FOR 15 MINUTES WITH THE IGNITION OFF. THE CAR WOULDN'T START AFTER LEAVING THE SIDE DOORS OPEN FOR 30 MINUTES. THE CAR WOULDN'T START AFTER LEAVING THE TRUNK OPEN IN THE TIME IT TOOK ME TO UNLOAD A CAR FULL OF GROCERIES. I HAVE HAD MY CAR IN AT LEAST 5 TIMES AND I WAS TOLD THERE WAS NOT A PROBLEM. THEY COULD FIND NOTHING WRONG WITH THE CAR AND THEY GAVE ME THE IMPRESSION THAT THEY THOUGHT I WAS CRAZY. THEN I HAD TO RELY ON NEIGHBORS TO JUMP MY CAR WHEN IT WOULDN'T START. I PURCHASED A NEW VAN FROM TOYOTA BECAUSE I THOUGHT THEY HAD A REPUTATION FOR BEING A RELIABLE COMPANY. I PURCHASED A NEW VAN TO HAVE A RELIABLE CAR FOR MY FAMILY AND NOW I'M AFRAID TO LEAVE MY HOUSE WITHOUT JUMPER CABLES. I NEED TO KNOW WHAT ACTION THAT I CAN TAKE TO FEEL SAFE AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183452February 25, 2007
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE REAR DOOR WITH AUTOMATIC OPENING FEATURE CLOSED ON ME IMMEDIATELY AFTER IT OPENED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10183408February 24, 2007
VEHICLE SPEED CONTROL
I WAS PULLING SLOWLY INTO A PARKING SPACE AND MY 2004 SIENNA VAN UNCONTROLLABLY ACCELERATED AND SMASHED INTO A BUILDING. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10183270February 22, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*- THE CONTACT STATED THAT WHEN HE OPENED THE REAR LIFTGATE OF THE 2004 TOYOTA SIENNA USING THE REMOTE CONTROL ACCESS THE GATE WILL RISE TO THE TOP AND IMMEDIATELY COME DOWN WITHOUT WARNING. THE CONTACT STATED THERE WAS AN UPDATED DOOR STAY REPLACED ON THE VEHICLE IN JANUAR 2006 UNDER WARRANTY. THE REAR LIFTGATE WILL ONLY LOWER WITHOUT WARNING WHEN OPENING USING THE REMOTE. THE GATE DID NOT LOWER WITHOUT WARNING WHEN IT WAS OPENED MANUALLY. THE CONTACT SPOKE WITH THE DEALERSHIP, AND WAS INFORMED THEY WOULD NOT REPLACE OR FIX UNTIL THEY RECEIVED SOMETHING FROM TOYOTA. THE FAILURE MILEAGE WAS 28200, AND THE CURRENT MILEAGE WAS 28400.*AK THE CONSUMER STATED THE REAR LIFT GATE SOMTIMES LOWERS WITHOUT WARNING DURING THE OPENING CYCLE. UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183278February 22, 2007
VEHICLE SPEED CONTROL
SIENNA UNCONTROLLED ACCELERATION!! IT HAPPENED TO OUR 2006 SIENNA YESTERDAY 2/21/2007 - -MY WIFE WAS ABOUT TO STOP THE CAR WHILE PARKING IT AT A PARKING SPACE, SUDDENLY IT ACCELERATED (VERY FAST!) AND KNOCKED DOWN A TREE AND SCRATCHED A COUPLE OF PARKED CARS. IT TOOK A TREE, SOME BUSHES AND A DOUBLE RAISED CURBS TO STOP THE VAN. THE BUMPER WAS DAMAGED (BY THE TREE) AND THE RIGHT SIDE OF VAN DENTED. MY WIFE IS A CAREFUL DRIVER (AND WITH OUR TWO TODDLERS INSIDE!) AND SHE IS VERY SURE SHE DID NOTHING WRONG. WE ARE VERY CONCERNED TO DRIVE IT AGAIN IF THE REPAIR SHOP CANNOT FIND DEFECT WITH THE VAN. I HAVE A SIMILAR ACCIDENT REPORT HERE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@@.F105086/0 *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10182990February 19, 2007
VEHICLE SPEED CONTROL
VAN WAS PUT IN REVERSE AND IT ACCELERATED ON ITS OWN AND HIT CAR BEHIND, QUICKLY PUT IT ON DRIVE AND W/OUT PRESSING ACCELERATOR, IT SURGED FORWARD. LUCKILY THERE WERE BOXES BETWEEN THE VAN AND THE WALL. BROUGHT IT TO TOYOTA, SAID THEY FOUND NOTHING WRONG WITH THE VAN AND THAT THE WARRANTY WONT COVER. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10182822February 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
AT INTERSTATE SPEED I HAD A FEW SECOND DRAG AND THEN COMPLETE TRANSMISSION DISENGAGEMENT. MANAGED TO GET IT OFF THE INTERSTATE BY LETTING IT SET A FEW MINUTES AND BEING ABLE TO DRIVE A 1/4 MILE OR SO AT A TIME. I HAVE ALWAYS TAKEN VERY GOOD CARE OF THE VAN INCLUDING FLUID CHANGES. IT ONLY HAS 77,000 MILES BUT TOYOTA REFUSES TO DO ANYTHING ABOUT IT EVEN THOUGH THEY ARE AWARE OF THE DEFECT( BECAUSE THERE WARRANTY EXTENSION IS ONLY FOR 8 YEARS 100,000 AND I AM OVER THE 8 YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182458February 13, 2007
WHEELS:RIM, WHEELS
I HAVE A 2006 TOYOTA SIENNA MINI VAN AWD WHICH BUILDS UP MUD AND SNOW ON THE INSIDE OF THE WHEELS. WHEN THE SNOW AND MUD BEGIN TO FALL OFF, THE CAR BEGINS TO SHAKE VIOLENTLY. WHEN THIS OCCURS YOU ARE ONLY ABLE TO DRIVE THE CAR SAFELY UP TO APPROXIMATELY 25 MPH. AT 45 - 55 MPH THE VEHICLE SHAKES SO VIOLENTLY THAT IF I HIT A PATCH OF ICE OR WATER I WOULD LOSE CONTROL AND CREATE AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182344February 12, 2007
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE DUE TO OIL GUMMING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182383February 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 SIENNA LE AUTO TRANSMISSION WILL NOT DOWNSHIFT PROPERLY AT SLOWING / LOW SPEEDS. FEELS LIKE SHIFTS INTO NEUTRAL AT TIMES. HAS BEEN CHECKED BY DEALER EVERY 5,000 MILE OIL CHANGE WITH SAME ANSWER - NOTHING FOUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182380February 12, 2007
UNKNOWN OR OTHER
2005 TOYOTA SIENNA - JUST AVERAGE AMOUNT OF AIR FLOW FROM THE FLOOR POSITION OF THE FRONT HEATER EVEN THOUGH THE FAN IS IN THE FASTEST SPEED SETTING . TOYOTA DEALER SAID THIS IS NORMAL - CALL MADE TO TOYOTA CUSTOMER SERVICE - WERE SYMPATHETIC BUT NOT HELPFUL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182267February 11, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SLIDING SUNROOF HAS MECHANICAL ISSUE WHEN DRIVING. AT HIGHER SPEEDS OVER 45 MPH THE MECHANISM WHICH GOES DOWN WHEN SUNROOF IS CLOSING WILL GO DOWN. WHEN THE VEHICLE SLOWS DOWN THE MECHANISM RAISES. THE VEHICLE'S SUNROOF HAS BEEN LOOKED AT TWICE BY THE DEALER AND THEY STATE THERE IS NO SOLUTION FOR IT AND THAT THEY TEST DROVE ANOTHER 2006 XLE LIMITED AND ITS SUNROOF DID THE SAME THING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182137February 9, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2006 TOYOTA SIENNA PURCHASED MAY 2006. 3-4 MONTHS AGO, THE BACK LIFT STARTED MALFUNCTIONING. AUTOMATICALLY OPENS BUT CLOSES WITHOUT PROVOCATION SOMETIMES HITTING PERSON LOADING THE TRUNK. LAUREL TOYOTA MD REPAIR DID NOT FIND PROBLEM WITH THE LIFT, BUT PROBLEM PERSISTS AND HAPPENED TODAY 2/9/2007. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182016February 8, 2007
STEERING:LINKAGES
VEHICLE HAS SUDDENLY BECOME VERY HARD TO STEER. MUCH FORCE IS REQUIRED TO TURN WHEELS AND CORNERING IS VERY "JERKY". THE DEALER ADVISES A NEW STEERING SHAFT ASSEMBLY IS REQUIRED. THIS IS NOT CONSIDERED WARRANTY WORK. I CAN NOT FATHOM HOW MALFUNCTIONING OF THE STEERING ASSEMBLE AFTER THREE YEARS IS NOT A MANUFACTURER DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181831February 6, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE TWO SLIDING DOORS ON MY 2004 TOYOTA SIENNA KEEP FREEZING SHUT IN COLD WEATHER. DEALER CLEANED AND LUBRICATED THE DOORS BUT THAT DIDN'T HELP. DEALERS NEXT SUGGESTION IS TO REPLACE THE CABLES IN THE DOOR FOR $700/DOOR BUT CAN'T GUARANTEE THAT WILL FIX THE PROBLEM. MY TWO CHILDREN HAVE TO ENTER THE VAN THROUGH THE BACK HATCH. IF AN ACCIDENT OCCURRED, THE KIDS WOULD HAVE TO CRAWL OVER THE FRONT SEATS TO EXIT THE VAN SINCE THE SIDE DOORS ARE FROZEN SHUT AND THE BACK HATCH DOESN'T OPEN FROM INSIDE THE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181560February 5, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
1-NO EVENTS 2-REAR LIFT STRUTS FAILED 3-NEED TO REPLACE REAR LIFT STRUTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181563February 5, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
I WAS DRIVING MY 2005 TOYOTA SIENNA ON A DRY, STRAIGHT ROAD AT ABOUT 30 MPH AND FOR NO REASON THE VEHICLE STABILITY CONTROL (VSC) ENGAGED AND BROUGHT THE CAR TO A VIOLENT STOP. THE NOSE OF THE CAR CAME DOWN AND I COULD FEEL THE REAR OF THE VAN BEGIN TO LIFT OFF OF THE GROUND. IF I WAS TRAVELING ON A HIGHWAY AT A HIGHER RATE OF SPEED, I HAVE NO DOUBT THIS VAN WOULD HAVE FLIPPED OVER. I HAD TO DRIVE TO THE DEALER WHEN THIS OCCURRED AT LEAST TEN TIMES WHILE NOT DRIVING OVER 10 MPH. MY DEALER SAID THEY HAVE NEVER HEARD OF THIS PROBLEM BUT I HAVE FOUND NUMEROUS OWNERS ONLINE WHO HAVE EXPERIENCED THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181705February 5, 2007
TIRES:SIDEWALL
THREE TIRE FAILURES DUE TO SIDEWALL BLOWOUTS. THREE OUT OF FOUR TIRES FAILED DUNLOP TIRES ORIGINAL EQUIPMENT TOYOTA RESPONSE: TOO BAD, NOT OUR PROBLEM. LOCAL DEALER DOCUMENTED ISSUE WITH TIRE REP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181248January 31, 2007
TIRES:TREAD/BELT
TL*- THE CONTACT CALLED REGARDING THE TIRES ON THE 2003 TOYOTA SIENNA. THE TIRE SIZE WAS P21565R15. WHILE DRIVING THE VEHICLE BEGAN TO VIBRATE. THE DRIVER WAS UNSURE OF THE VEHICLE'S SPEED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TOYOTA DEALER. THE DEALER DIAGNOSED THE DRIVER'S FRONT AND REAR TIRES FAILED. THE DEALER STATED THAT THE BELTS SHEARED OFF IN BOTH TIRES. THE TIRES WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181252January 31, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, EQUIPMENT
IN DECEMBER, 2006, MY TAILGATE CLOSED ON ITS OWN, INJURING MY WIFE. TOYOTA REPLACED THE REAR STAYS (STRUTS) UNDER WARRANTY, INCLUDING THE ADDITION OF SOME BRACKETS. AT FIRST EVERYTHING WAS FINE. BUT WHEN THE WEATHER TURNED COLDER (BELOW 20F), THE REAR HATCH WOULD NOT OPEN ON ITS OWN UNLESS OPENING UNDER POWER. AND THEN A COUPLE OF DAYS AGO (STILL VERY COLD), THE HATCH CLOSED ON ITS OWN UNDER POWER AGAIN. THIS TIME, MY DAUGHTER AND I WERE BOTH IN ITS PATH, BUT FORTUNATELY, SO WAS A SHOPPING CART. THERE WERE FORTUNATELY NO INJURIES THIS TIME. I AM FRUSTRATED THAT JUST 45 DAYS AFTER THE PROBLEM WAS "REPAIRED" IT IS ALREADY HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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