Toyota Sienna Complaints

9,048 consumer complaints on file.

#10272968June 5, 2009
AIR BAGS:FRONTAL
I WAS DRIVING A 04 TOY SIENNA AND HYDROPLANED. I HIT A GUARDRAIL AND BOTH AIRBAGS DID DEPLOY. MY AIRBAG CAUSED 2ND DEGREE BURNS ON MY STOMACH AND ARM. IT BURNED A SOFTBALL SIZE HOLE IN MY SHIRT. THE BURN WAS APPROXIMATELY 4 INCHES BY 7 INCHES ON MY STOMACH AND BLISTERED. MY HUSBANDS AIRBAG DEPLOYED CAUSING HIM NO INJURY OR BURN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10272652June 2, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA: POWERED DOOR CABLE BREAKAGE; SEEMS TO BE A COMMON DEFICIENCY IN THIS MODEL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272432May 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DROVE VEHICLE INTO A GAS STATION TO FILL UP WITH GAS. AFTER THIS WAS COMPLETED, RESTARTED VEHICLE AND USED GEAR SHIFT TO PUT THE VEHICLE INTO DRIVE. GEAR SHIFT LINKAGE INSIDE STEERING COLUMN BROKE. GEAR COULD NOT BE CHANGED. CAR WAS STUCK IN REVERSE. FORTUNATELY, THIS PROBLEM OCCURRED AT A GAS STATION STAFFED WITH A MECHANIC. REPAIR TOOK ONE WEEK -- LOCAL TOYOTA DEALERSHIP ORDER WRONG PARTS TWICE BEFORE ORDERING THE CORRECT ONES. OLD PARTS ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272421May 30, 2009
STRUCTURE
THE POWER SLIDING DOOR ON PASSENGER CAR SIDE IS INOPERABLE AFTER FOUR REPAIR ATTEMPTS WITHIN A FIVE MONTH PERIOD. THIS IS A SAFETY ISSUE BECAUSE THE PASSENGER SIDE SLIDING DOOR CANNOT BE USED IN CASE OF A SUDDEN NEED TO ESCAPE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272406May 30, 2009
STRUCTURE:BODY
NOTICED THAT THE DRIVER SIDE SLIDING DOOR WAS NOT SEATING PROPERLY. ON INVESTIGATION, DISCOVERED THAT THE BOLTS HOLDING THE LATCH AT THE REAR OF THE DRIVER'S SIDE SLIDING DOOR CUT THROUGH THE SHEET METAL OF THE DOOR ITSELF, CAUSING THE DOOR TO BE UNLATCHABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270262May 29, 2009
STRUCTURE:BODY
2004 TOYOTA SIENNA POWER SLIDING DOOR DOES NOT WORK. SCANNED INTERNET AND FOUND MANY PEOPLE FACING SIMILAR ISSUE. THIS IS SO COMMON A PROBLEM THAT TOYOTA SHOULD FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270216May 28, 2009
LATCHES/LOCKS/LINKAGES
TOYOTA 2004 SIENNA DRIVER SIDE DOOR MAKES LOUD SOUND WHEN OPENED AND OFTEN CLOSES WITHOUT WARNING. DEALER SAID THAT EXTENDED WARRANTY HAD BEEN UP TWO MONTHS BEFORE AND WOULD NOT REPAIR. MAYBE YOU SHOULD THINK ABOUT A RECALL BEFORE SOMEONE FALLS OUT OR GETS SQUISHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270241May 28, 2009
STRUCTURE:BODY:DOOR
I HAVE TOYOTA SIENNA 2004 AND THE AUTOMATIC SLIDING DOOR JUST BROKE DOWN AFTER A LOUD BANG AND A PEACE OF HARD PLASTIC FLEW OFF AND HIT THE GARAGE FLOOR. I WAS ALONE AND DID NOT GET HURT. ALTHOUGH I HAVE ECP, THE DEALERSHIP SAID IT IS NOT COVERED AND CHARGED ME $95.00CAD+TAX AND GAVE ME AN ESTIMATE OF $1700.00CAD+TAX. SO I AM COMPLAINING ABOUT TWO THINGS, ONE THAT IT COULD HAVE HURT MY KIDS IF THEY WERE WITH ME AT THAT TIME AND SECONDLY THE ECP DOES NOT COVER THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270018May 27, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA WITH 70,000 MILES. THE PROBLEM STARTED WITH AN AUTOMATIC PASSENGER SIDE SLIDING REAR DOOR. AFTER SEVERAL TRIPS AND ATTEMPTED REPAIRS, FROM WHICH I WAS TOLD THE PROBLEM WAS I NEEDED TO MAKE SURE AND LUBRICATE THE HINGES, I GAVE UP ON THE DOOR BEING FIXED. TRIED NOT TO FOCUS ON THE FACT THAT IN THE EVENT OF AN EMERGENCY WOULD ONLY BE ABLE TO REMOVE MY CHILDREN FROM THE DRIVER SIDE. MADE SURE THAT MY SONS CAR SEAT WAS ALWAYS PLACED ON DRIVER SIDE SO THAT I COULD GET HIM OUT AND MY OTHER CHILDREN WOULD BE ABLE TO CLIMB OUT PAST HIM. RESORTED TO USING THE DRIVER SIDE MANUAL REAR DOOR. I COULD NOT GET THE DOOR TO SHUT AFTER MY KIDS HAD GOTTEN IN THE CAR.I COULD CLOSE THE DOOR, BUT COULD NOT LOCK THE DOOR. HAD TO CONTINUE OUR TRIP AND DRIVE WITH MY KIDS IN THE BACK SEAT OF THE VAN THAT DOOR WOULD NOT SECURE. 2 OUT OF 3 BOLTS HAD PULLED THROUGH THE SHEET METAL OF THE REAR DOOR LOCKING MECHANISM. REPAIR SHOP IS TRYING TO NOW FIX THE AUTOMATIC DOOR AGAIN. I AM TOLD 700 PARTS AND LABOR. BUT THE MANUAL DOOR I AM TOLD THAT I WILL NEED TO TAKE TO A BODY SHOP FOR REPAIRS. VEHICLE NEVER INVOLVED IN AN ACCIDENT. MY HUSBAND HAS LOOKED AT THE PROBLEM AND TRYING TO DECIDE IF ITS POSSIBLE FOR HIM TO REMOVE THE DOOR PANEL FOR ACCESS TO THE BOLTS AND MECHANISM. BECAUSE IT IS APPARENTLY AN ISSUE WITH THE BOLTS WITH NO WASHERS COMING THROUGH THE SHEET METAL. EVEN AFTER I SPEND 1000 TO HAVE THE AUTOMATIC DOOR REPAIRED, AGAIN & HOPEFULLY THIS TIME IT WILL WORK. THE CAR STILL WON'T BE FUNCTIONAL FOR TRANSPORTING MY CHILDREN BECAUSE THE MANUAL DOOR CAN'T BE SECURED UNTIL I HAVE BODY SHOP LOOK AT REPAIRING. MY HUSBAND THOUGHT HE HAD HEARD ALOT OF AIR AROUND THE DOOR LIKE IT WASN'T SHUT THE DAY BEFORE. BUT AS I WAS IN PASSENGER SEAT I COULD NOT DISTINGUISH BETWEEN REGULAR WIND NOISE AND IF THERE WAS ANYTHING DIFFERENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270071May 27, 2009
LATCHES/LOCKS/LINKAGES
LAST NIGHT I WAS OPENING THE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA TO GET OUT MY DAUGHTER. WE WERE ON A SLIGHT INCLINE AND WHEN THE DOOR GOT ABOUT HALFWAY OPEN I HEARD A SNAP AND THE DOOR SLAMMED SHUT. LUCKILY MY DAUGHTER WAS STILL LOCKED IN THE CAR SEAT AND MY ARMS WERE OUT OF THE WAY. THE DEALERSHIP SAID IT WOULD BE $1600. REPLACE THE CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269895May 26, 2009
ELECTRICAL SYSTEM
DESIGN DEFECT ON HORN FOR 2003 TOYOTA SIENNA. 1. ONLY ONE OUT OF THE TWO HORN BOTTOM CONTACT PLATES IS ELECTRICALLY CONNECTED. 2. THE STEERING WHEEL IS NOT DIRECTLY GROUNDED BY THE SPIRAL CABLE. GROUND FROM SPIRAL CABLE IS USED FOR THE CRUISE CONTROL AND REMOTE RADIO CONTROL. THE GROUND FOR THE HORN IS ONLY INDIRECTLY GROUNDED THROUGH THE SHAFT. I JUST HAVEN'T USED THE HORN UNTIL RECENTLY. HORN IS NOT RELIABLE. SOME TIMES IT DOESN'T WORK. ESPECIALLY WHEN PRESSING ON THE LEFT SIDE OF THE HORN PAD. MANY PEOPLE HAVE BEEN COMPLAINING OF HORN MALFUNCTION ON TOYOTA CAR OWNER BOARDS AND TOYOTA NOT BEING ABLE TO REPAIR IT PROPERLY (REPLACING SPIRAL CABLE AND RELAY), ON MY VAN, THE CONNECTION TO THE RELAY IS MISSING (NEVER INSTALLED) ON THE LEFT SIDE CONTACT PLATE AND ACTIVE GROUND IS MISSING. I HAVE NOT FIGURED OUT HOW TO FIX THESE SAFETY DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269975May 26, 2009
STRUCTURE
DOOR CHECK ON 2004 TOYOTA SIENNA IS BROKEN AND IS MAKING A LOUD POPPING NOISE AND WAS TOLD BY DEALERSHIP IT IS DOOR CHECK. TOYOTA HAS PUT IN PLACE A WARRANTY ENHANCEMENT BUT HAS EXTENDED THE WARRANTY FOR 100,000 MI OR 5 YEARS IN SERVICE. I AM WITHIN THE 5 YEARS BUT OVER THE 100,00 MILES AND TOYOTA REFUSES TO ASSIST WITH THIS PROBLEM. I DO NOT SEE HOW MILEAGE SHOULD AFFECT THIS PROBLEM AND BUT DO SEE HOW TIME IN SERVICE DOES. I WAS TOLD BY DEALERSHIP THAT THIS CAN CAUSE DOOR CLOSURE PROBLEM IF NOT FIXED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269984May 26, 2009
TIRES, TIRES:VALVE
2 FLAT TIRES WITHIN A YEAR ON A 2004 TOYOTA SIENNA (TIRES REPLACED 2007). BOTH OCCASIONS HAD A BAD VALVE STEM. BOTH OCCASIONS THE FLAT TIRE WARNING LIGHT CAME ON INDICATING A FLAT, REPLACED VALVE STEMS ON BOTH OCCASIONS. HAVE SINCE REPLACED TIRES DUE TO CONCERN OF FAULTY VALVE STEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269847May 25, 2009
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR ON OUR 2001 TOYOTA SIENNA MINIVAN QUIT WORKING. AFTER A MORNING OF RESEARCH ON THE INTERNET I FEEL COMPELLED TO COMPLAIN AS THIS IS EVIDENTLY A RECURRING PROBLEM. IT CAN BE OPENED MANUALLY WITH MODERATE EFFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269710May 22, 2009
LATCHES/LOCKS/LINKAGES
POWER SLIDING DOOR FAILED IN MY 2005 TOYOTA SIENNA. THIS IS A MANUFACTURER'S SAFTY-RELATED DEFECT THAT SHOULD BE FIXED AT TOYOTA'S COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269316May 19, 2009
STRUCTURE:FRAME AND MEMBERS
THE AUTOMATIC SLIDING DOOR ON MY 2004 TOYOTA SIENNA STOPPED WORKING. THE DOOR NOW ONLY OPENS ABOUT 12 TO 18 INCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269334May 19, 2009
STRUCTURE
2005 TOYOTA SIENNA, DRIVER SIDE AUTOMATIC SLIDING DOOR JAMMED. THE DRIVE CABLE FOR DOOR JAMMED SO MY WIFE WAS UNABLE ABLE TO MANUALLY OR ELECTRICALLY OPEN THE DOOR TO GET MY TODDLERS OUT OF THE VAN. SHE HAD TO DRIVE WITH THE DOOR OPEN AND CHILDREN IN THEIR CARSEATS WITH THE VAN DOOR OPEN TO A AUTOREPAIR SHOP. AT THE SHOP THE MECHANIC WAS ABLE TO GET THE DOOR TO LOCK IN THE OPEN POSITION, BUT WAS UNABLE TO GET IT CLOSED. SHE HAD TO DRIVE THE VEHICLE HOME WITH THE DOOR WIDE OPEN, FORTUNATELY SHE WASN'T MORE THE 10 MILES FROM HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269398May 19, 2009
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHEN THE CONTACT LIFTED THE LIFTGATE ON HER VEHICLE, IT DROPPED DOWN ON HER HEAD. THE CONTACT WAS NOT INJURED. THE HINGES FAILED AND CAUSED THE FAILURE. THE DEALER STATED THAT THE VEHICLE WOULD BE REPAIRED FOR FREE SINCE IT WAS PART OF AN EXTENDED WARRANTY PROGRAM. THERE WAS A RECALL FOR THE POWER LIFTGATES, BUT NOT FOR THE MANUAL LIFTGATES. THE CONTACT FOUND SEVERAL COMPLAINTS ABOUT THIS FAILURE AND FEELS THAT IT IS A MAJOR SAFETY HAZARD. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269420May 19, 2009
STRUCTURE
TOYOTA SIENNA 04 SLIDING DOOR CABLE IS FRAYED AND ABOUT TO SNAP. TOYOTA SAID IT WILL REPLACE THE CABLE & MOTOR FOR $1500. OUR 5 YR. WARRANTY JUST EXPIRED AND THE CAR ONLY HAS 77000 MILES. ACCORDING TO SITES I HAVE READ, EVENTUALLY THE DOOR WILL NO LONGER OPEN OR MAY RANDOMLY OPEN AS YOU DRIVE DOWN THE ROAD. WHEN THE CABLE SNAPS, IT ALSO COULD HURT ANYONE STANDING NEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269448May 19, 2009
LATCHES/LOCKS/LINKAGES
2005 TOYOTA SIENNA LE THIS VEHICLE HAS ONE ELECTRIC SLIDING DOOR, ON THE PASSENGER SIDE. THIS ELECTRIC DOOR HAS FAILED, AND IS STUCK IN THE CLOSED POSITION. DEALER HAS SAID THAT THE VEHICLE NEEDS A NEW LATCH ASSEMBLY AND CABLES. WE HAVE HAD SOME TYPE OF PROBLEM WITH THIS DOOR SINCE WE PURCHASED IT, INCLUDING PRIOR INCIDENTS WHERE THE DOOR WAS INOPERABLE. THESE PREVIOUS FIXES OCCURRED WHEN THE CAR WAS UNDER WARRANTY, WHICH IT IS NO LONGER UNDER. IN EACH CASE, THE DEALER MADE AN ADJUSTMENT TO GET THE DOOR TO WORK, BUT AT NO TIME CHANGED ANY PARTS. DEALER INFORMED ME THAT TOYOTA IS WILLING TO PROVIDE THE PARTS (LOCK ASSEMBLY 146.35 AND CONTROL 693.04) BUT THAT WE WILL NEED TO PAY LABOR OF 660. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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