Toyota Sienna Complaints

9,048 consumer complaints on file.

#10276004July 7, 2009
LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR WILL NOT CLOSE PROPERLY DUE TO A FRAYED CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276030July 7, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA PASSENGER SIDE POWER DOOR STOPPED WORKING, UNABLE TO OPEN EITHER IN POWER OR MANUAL MODE. THIS SEEMS TO BE A COMMON DEFECT WITH SIENNAS, TOYOTA IS UNWILLING TO FIX THE PROBLEM. THIS WOULD BE A SERIOUS SAFETY HAZARD IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275864July 6, 2009
LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA POWER DOOR CABLE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275930July 6, 2009
STRUCTURE
I OWN A 2004 TOYOTA SIENNA AND MY SLIDING MOTOR HAS GIVEN OUT AND I SEE THIS PROBLEM IS JUST NOT HAPPENING TO A FEW VEHICLES AND FROM WHAT I UNDERSTAND IT ALSO COULD POSSIBLY LEAD TO A SAFETY ISSUE. I OFFICIALLY WOULD LIKE TO SEE THIS PROBLEM RESOLVED BEFORE IT IS TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275783July 5, 2009
STRUCTURE:FRAME AND MEMBERS
THE REAR DOOR OF OUR 1999 SIENNA VAN HAS ALREADY BROKEN TWICE SINCE WE PURCHASED IT 5 YEARS AGO. I REPLACED IT ONCE, BUT CANNOT AFFORD TO AGAIN. AS A RESULT, I CANNOT GET TO THE BACK WHICH ALSO PREVENTS ME FROM GETTING TO MY SPARE TIRE SHOULD I NEED IT. IN ADDITION, WHEN THE BACK HANDLE BROKE A YEAR AGO A WEEK LATER A SLIDING DOOR HANDLE. NOW, THREE DAYS AGO, ANOTHER SLIDING DOOR HAS BROKEN. I HAVE NO MONEY TO REPLACE THIS HANDLES AND IT WILL RUN ABOUT 1,000 TO FIX ALL THREE. FURTHER, THE SLIDING DOOR PANELS KEEP LIFTING AND I HAVE TRIED REPLACING THE PEGS WITH NO LUCK. I HAVE NEVER OWNED A CAR THAT HAS HAD NO MANY ISSUE WITH DOOR HANDLES. THEY SHOULD LAST THE LIFE TIME OF THE CAR. I SEE THROUGHOUT THE WEB OTHERS WHO HAVE COMPLAINED ABOUT THE SAME ISSUE. WHEN I CALL FOR USED PARTS, THEY ARE BACKED ORDERED BECAUSE THERE ARE NO MANY REQUEST FOR THEM. ESPECIALLY THE BACK DOOR ONE. I REALLY BELIEVE THEY ARE DEFECTIVE AND WERE NOT MADE TO WITH STAND OPEN AND CLOSING ON A DAILY BASES. I THINK THEY MADE THEM THINKING THEY WOULD BE ON DOORS THAT AUTOMATICALLY RELEASED AND OPENED VERSUS MANUAL DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275765July 4, 2009
STRUCTURE
I HAVE 2002 SIENNA. I HAVE POWER REAR DOOR PROBLEM.: THE DOOR WILL OPEN PROPERLY USING ANY OF THE "DOOR OPEN" BUTTONS BUT WILL NOT CLOSE--ALL I HEAR IS A CLICKING SOUND WHEN ANY OF THE BUTTONS ARE PUSHED AGAIN. I'M ASSUMING THAT THE RELAY TO "CLOSE" IS WORKING BUT THE MOTOR IS FOR WHATEVER REASON NOT RECEIVING THE INPUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275730July 3, 2009
LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA 2004 POWER SLIDING DOOR BROKE. DEALER SAID IT WOULD BE 1800 TO REPAIR. I HAVE SEEN NUMEROUS COMPLAINTS FOR THE SAME PROBLEM AND NOBODY IS GETTING HELP FROM TOYOTA. NEEDS TO BE DIRECTED AS A RECALL OR SAFETY IS SINCE THOSE DOORS ARE A PRIMARY MEANS OF EGRESS FROM REAR SET PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275429July 1, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH OF THE PASSENGER SIDE DOORS WOULD NOT OPEN OR LATCH ALL THE WAY. THE DEALER STATED THAT THE CONTROL UNIT NEEDED A NEW LATCH LOCK AND HINGE ASSEMBLY ON THE DRIVER'S AND PASSENGER SIDE DOORS. THE REPAIR WOULD COST $2,800. THE CONTACT IS OVER BY 1,500 MILES ON HER EXTENDED WARRANTY AND THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 75,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275453July 1, 2009
TIRES
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE VEHICLE HAS DUNLOP RUNFLAT TIRES, SIZE P225 60 R17 (NA). WHILE THE CONTACT WAS EXAMINING HER VEHICLE, SHE NOTICED A BUMP NEAR THE RIM OF THE TIRE. WHENEVER SHE WOULD DRIVE 40 MPH OR GREATER, THE VEHICLE WOULD BEGIN TO SHAKE. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE TIRE MILEAGE WAS 15,000. THE VEHICLE MILEAGE WAS UNKNOWN. UPDATED 12/07/09. *LJ THE CONSUMER STATED THE TREAD WAS COMING APART ON THE TIRES. UPDATED 12/08/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275368June 30, 2009
STRUCTURE
THE PASSENGER SIDE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA HAS FAILED -- WE HAVE JUST UNDER 45K MILES ON THE VEHICLE. WE PRESSED THE BUTTON TO CLOSE THE DOOR AND, AS IT WAS CLOSING, HEARD A GRINDING NOISE. UPON FURTHER INSPECTION, THE CABLE WAS BROKEN. FORTUNATELY WE WERE ABLE TO GET THE DOOR CLOSED, BUT NOW THE DOOR IS UNABLE TO OPEN MORE THAN 12 INCHES OR SO. I TOOK THE VEHICLE IN FOR SERVICE AND FOUND THAT PARTS/LABOR IS $1800+. SOME QUICK RESEARCH ON THE WEB POINTS TO THIS BEING A FAIRLY COMMON PROBLEM WITH THE VEHICLE. THIS IS CLEARLY A MANUFACTURING DEFECT AS THE CABLE SIMPLY FRAYS AND FAILS OVER TIME. FOR SOMEONE WITH A NEWBORN AND TWO OTHER CHILDREN, LOSS OF ACCESS TO THIS DOOR IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275270June 29, 2009
LATCHES/LOCKS/LINKAGES
2005 TOYOTA SIENNA DRIVER SIDE DOOR MAKES LOUD NOISE WHEN OPENING -- CABLE COVERING IS CRACKED EXPOSING WIRE TO THE ELEMENTS. CABLE MAY EVENTUALLY BREAK PREVENTING DOOR FROM OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275081June 27, 2009
LATCHES/LOCKS/LINKAGES
CANNOT OPEN DRIVER SIDE SLIDING DOOR. WILL ONLY OPEN 3 INCHES AND GETS LOCKED IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275112June 27, 2009
LATCHES/LOCKS/LINKAGES
2004 SIENNA MINI-VAN: POWER REAR HATCH SUDDENLY CLOSED ON ME WHILE PUTTING IN SOME GROCERIES. MINOR SCRAPES AND BRUISES BUT WAS PAINFUL. THIS HAPPENS WHETHER THE DOOR IS OPEN MANUALLY, REMOTE BUTTON, OR BUTTON INSIDE CAR. DOOR GOES UP ALL THE WAY, THEN SUDDENLY AND QUICKLY CLOSES IN 1-2 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275027June 26, 2009
LATCHES/LOCKS/LINKAGES
MY 2004 TOYOTA SIENNA PASSENGER SIDE SLIDING DOOR WILL NOT CLOSE AND HAS CAUSED CHILDREN ISSUES WHEN CLOSING THE DOOR MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275058June 26, 2009
SERVICE BRAKES, HYDRAULIC
DRIVING ON HIGHWAY AT 65 MPH APPLIED BRAKES AND THE PEDAL WENT TO THE FLOOR -- NO BRAKING OCCURRED. HAPPENED ONCE BEFORE ON A CITY STREET. *TR SEEMINGLY RANDOM FAILURE WHICH THE DEALER SAYS THEY HAVE NEVER HEARD OF AND HAVE NO KNOWLEDGE OF HOW TO FIX SINCE IT'S INTERMITTENT. NOTHING HAS BEEN CHANGED SINCE EVERYTHING IS SUPPOSEDLY WORKING CORRECTLY. THE DEALER WANTS TO SEE THE CAR AGAIN IF THE PROBLEM OCCURS AGAIN -- BUT THE CAR MIGHT BE TOTALED BY THEN - -HOPEFULLY NO ONE WILL BE HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275062June 26, 2009
STRUCTURE:BODY
TOYOTA SIENNA PASSENGER SLIDING POWER DOOR WAS OPENED BY PUSH-BUTTON AUTOMATION. WHEN THE DOOR WAS CLOSED USING THE SAME METHOD THE DOOR DID NOT CLOSE AND THE CABLE, USED TO PULL THE DOOR OPEN AND CLOSED, SNAPPED PRODUCING A LOUD POP. I WAS NOT STANDING NEXT TO THE DOOR SO THERE WAS NO INJURY SUSTAINED BUT A SAFETY HAZARD SEEMED POSSIBLE. THE MOTOR, CABLE AND PULLEY SYSTEM WAS COMPLETELY REPLACED AT MY SOLE COST EVEN THOUGH DAMAGE WAS NOT DONE BY ANY FAULT OF MY OWN AND THE VEHICLE WAS ONLY FOUR YEARS OLD (2005) WITH APPROXIMATELY 50K MILES OF WEAR AND CONSISTENT MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275068June 26, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA MINIVAN - I DID SOME SEARCHING AND FOUND MANY OTHERS WITH THIS SAME PROBLEM - THE CABLE TO THE POWER DOOR JAMMED IN THE ASSEMBLY PREVENTING THE DOOR FROM CLOSING FULLY THE COATING ON THE CABLE IS FRAYED, CRACKING, AND THE CABLE IS RUSTED IN VISIBLE AREAS. WITH SEEING THIS AND READING UP ONLINE I AM ASSUMING THE COATING HAS BROKEN DOWN OR SCRUNCHED UP INTERNALLY ON THE DOOR. I CAN SEE THIS HAPPENING ON THE DRIVERS SIDE OF MY VEHICLE AS WELL & AM SURE IT IS JUST A MATTER OF TIME BEFORE THE DOOR NO LONGER FUNCTIONS ON THAT SIDE EITHER. I HAD TO DISASSEMBLE THE ENDS OF THE CABLE JUST TO GET MY DOOR TO CLOSE. I HAVE CALLED TOYOTA AND BEEN TOLD TO TAKE IT TO A DEALER BUT THAT THERE WAS ONLY A TECH SERVICE BULLETIN RELATING TO THIS - NOT A RECALL. (TOYOTA TSB EL004-04) I WILL BE TAKING IT TO THE DEALER BUT GOT THE DISTINCT IMPRESSION THEY HAVE NO INTENTION OF DOING THIS UNDER ANY KIND OF WARRANTY REPAIR. SOMETHING LIKE THIS THAT PREVENTS A DOOR FROM CLOSING SHOULD BE A RECALL, ESPECIALLY WITH THE VOLUME OF POSTS I'VE BEEN ABLE TO EASILY FIND REGARDING THIS. REPAIR COSTS I HAVE SEEN IN POSTS ARE RIDICULOUS ($1000 & UP WITH MANY AROUND $1600). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274917June 25, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE CONTACT ATTEMPTED TO CLOSE THE AUTOMATIC DOOR ON THE REAR PASSENGER EXIT, THE DOOR FAILED AND WOULD NOT CLOSE. HE HAD TO DRIVE THE VEHICLE WITH THE DOOR AJAR. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE AUTOMATIC DOOR MOTOR OR CONTROLLER FAILED. HE RESEARCHED THE FAILURE AND WAS ABLE TO DETERMINE THAT BY CUTTING THE CABLE, THE DOOR WOULD SHUT. THE CONTACT CUT THE CABLE AND THE DOOR WAS ABLE TO CLOSE. THE REAR PASSENGER SLIDING DOOR CONTINUED TO FAIL AND WOULD NOT LATCH OR LOCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT OPEN THE DOOR. THEY CONCLUDED THAT THE MOTOR IN THE DOOR AND THE LOCKS NEEDED TO BE REPLACED AT THE COST OF $2,300. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274800June 24, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLES FOR THE PASSENGER SLIDING DOOR SNAPPED, WHICH CAUSED THE COMPONENT TO FAIL. TWO WEEKS LATER, THE MANUAL SLIDING DOOR FAILED. THE OCCUPANTS MAY BE UNABLE TO EXIT THE VEHICLE IN THE EVENT OF A CRASH. THE DEALER STATED THAT THE MOTOR AND CABLES FOR THE DOOR WOULD HAVE TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE COST. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274866June 24, 2009
LATCHES/LOCKS/LINKAGES
AUTOMATIC SLIDING PASSENGER SIDE DOOR NOT WORKING ON 2005 SIENNA MINVAN AT 50,000. SAFETY PROBLEM AS TOLD BY SERVICE TECH THAT DOOR HAS BEEN KNOWN TO FLY OPEN WHEN DRIVING, ALSO NOT EASILY SOLVED BY CONVERTING DOOR TO MANUAL DUE TO DESIGN IT IS CONNECTED TO ENGINE. AS SAFETY ISSUE, I THINK TOYOTA NEEDS TO ISSUE A RECALL AND CONVERT THESE DOORS TO MANUAL SLIDING DOORS OR AT LEAST CORRECT PROBLEM THAT THEY POTENTIALLY FLY OPEN WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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