Toyota Sienna Complaints

9,048 consumer complaints on file.

#11596890June 26, 2024
UNKNOWN OR OTHER
-Car loss power for few seconds turning out from parking lot with an oncoming semi. Could have gotten smash. -Right sliding door randomly not fully closed. Dealer cannot repro neither issues and told me that they are charging $99 diagnose fee next time I bring the car in for the same reason. They did a 1x goodwill diagnose. Absolutely unacceptable for a car that is under warranty with 22k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596902June 26, 2024
SERVICE BRAKES
Problem with regenerative braking while braking. When coming to a stop the regenerative braking is engaged and sometimes the regenerative braking disengages before a complete stop causing a change in required braking force to stop the vehicle. This can cause a sudden jerk of the vehicle when having to press the brakes harder which can cause a whiplash movement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596197June 24, 2024
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that the vehicle was experiencing inaccurate fuel gauge readings. The contact stated while starting the vehicle, the fuel gauge reading displayed that the fuel tank was empty; however, while the contact was attempting to refuel the vehicle at the gas station, she became aware that the fuel tank was not empty and that there was sufficient fuel in the vehicle. The vehicle was taken to the CarMax dealer, where it was driven and refueled several times; however, the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596277June 24, 2024
AIR BAGS
The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594383June 14, 2024
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
The contact owns a 2018 Toyota Sierra equipped with a Joysceer USA Inc, Hand Control Unit. The contact stated that while operating the vehicle, the message advising to "Stop immediately" was displayed with the error code: 4209 BSM. The contact stated that later a second error code: 1069 SAM was displayed. The contact stated that the messages were due to a malfunction of the Hand Control Unit. The cause of the failures was not yet determined. The manufacturer and installation facility were contacted regarding the failure, but no response was provided. No identifying information was available for the equipment. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593094June 7, 2024
UNKNOWN OR OTHER
My husband and I bought a new Toyota Sienna Hybrid in September, 2023. I had a horrific accident on Wednesday, June 5 2024. The Sienna was in our garage and I went back in the house to get my cell phone I forgot. I had started the car, pressed the button to turn off the car but did not put the car in park as I should have. The car ended up going out of the garage and down the driveway- fortunately it hit a cement wall and almost totaled the car. We feel blessed that no one got hurt. I have never had anything like this happen before. I believe if this car was equipped like the gas powered cars we have always had driven this would not have happened. The key fob was around my neck. If I had to remove the key like in our Ford Transit Connect the car would have been in park-the car has to be in park to remove the key. I always take the key to prevent theft and being locked out. You cannot remove the key without the car being in park. I consider this a safety feature. These hybrid/electric cars have just the push button and have eliminated this safety feature. If the Sienna had had some kind of key to remove only when in park this could have avoided such a horrible accident. I had to chase after the Sienna going down the driveway- Fortunately there were no cars going by or people walking by. I consider myself an excellent driver- you can check my record. I know I need to just manually check the gear. With all the new technology there should be a way to assist the driver with avoiding this mishap- they could put in sensors that take the car out of gear if the driver’s seat becomes unoccupied. The same situation happened to our old neighbor about 5 years ago- her electric car rolled out of the garage and took down a brick wall. Please help with getting this matter rectified as more and more drivers are getting hybrid/all electric cars. As you can see we need this safety mechanism on all cars
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11592878June 6, 2024
STRUCTURE:BODY:DOOR
The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal splashing sound inside the vehicle. The contact stated that while the vehicle was parked, there was water coming from underneath the doors. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to Technical Service Bulletin: 0121-20 (Sloshing or Splashing Noise Caused by Water Inside Doors); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592492June 4, 2024
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I was at a complete stop. There were no obstacles around me or oncoming. When I pressed the accelerator nothing happened for a full 3 seconds, until my vehicle jolted forward at an excessive speed. Brakes were not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591696May 31, 2024
STRUCTURE:BODY, AIR BAGS
The dashboard has so many cracks literally everywhere. All the way from the driver side to the passenger side. When the temperature changes hot to cold or cold to hot. There’s nothing but cracking sounds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591840May 31, 2024
UNKNOWN OR OTHER
My sunroof EXPLODED on 5/31/24 at 1:30 pm. I was driving about 55mph. There was no car in front of me or at my sides, and I was passing a rural grassy area. I did not see anyone or anything. It appears that the glass broke outwards. Fortunately, because it was 85-90 degrees, I had closed the shade about an hour earlier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590767May 25, 2024
UNKNOWN OR OTHER, SERVICE BRAKES
I turned right to park behind another car on the driveway and my car suddenly accelerated hitting the car in front. The collision was strong enough that the car that was hit then hit a barrier at the home.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11590434May 23, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2015 Toyota Sienna. The contact stated that while his wife was driving on two occasions at various speeds, the rear passenger’s side sliding door opened inadvertently. The vehicle was steered to the side of the road and closed after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588820May 15, 2024
TIRES
Bubbles on car tires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587670May 8, 2024
UNKNOWN OR OTHER
Rear liftgate opens, but then beeps as if closing, then does close without us wanting it to, slowly halfway, then slamming down after half-closed as if hydraulics or whatever holds up liftgate is failing. Anyone under door gets caught/slammed on. Yes, dealer rep has seen it happen at our local Toyota service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There aren't any warning lamps, messages or other symptoms other than the usual beeping closing sound of the problem prior to the failure, and they first appeared Wednesday, May 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586715May 3, 2024
FUEL/PROPULSION SYSTEM
There is an EVAP emission leak and the P0456 error states the gas cap is faulty. I had it replaced and replaced again. So I am waiting for another brand new gas cap-3rd brand new one. So 4th overall for this van. A smoke test was done and there is no leaks per the test. So if this continues after the brand new gas cap, then there should be a recall as the gas cap is an issue. Started to happen after 95,000 miles. The AWD is shut off and goes to 2 wheel drive, traction control is turned off, Check Engine light comes on and Message Check AWD system comes up on the screen. Any recommendations
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586260May 1, 2024
WHEELS, SUSPENSION
The front tires are wearing out to an unsafe tread in under 15000 miles due to the suspension in the front of this vehicle. If people are not vigilant the tires become unsafe quickly due to poor engineering on the front end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585798April 29, 2024
ENGINE
The head gasket that was repaired failed and the radiator system also failed. Im not sure if these issues are dealer related or manufacture related as i spoke to the previous owner and they stated they had the vehicle serviced at a manufacturer prior to doing a trade in with the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585400April 26, 2024
TIRES
The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the side of the road. The contact stated that AAA assisted in replacing the tire with a spare tire. The vehicle was taken to Walmart the following morning, where the spare tire was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS warning light was illuminated. The vehicle was taken to Discount Tires, where it was determined that there was a hole in the rear driver's side tire. The tire was replaced. The contact stated that the front passenger's tire was also replaced at Walmart due to a pinhole. The dealer was notified of the failure. The tire manufacturer was not notified of the failure. The vehicle and tire failure mileage were approximately 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584957April 24, 2024
UNKNOWN OR OTHER
Sliding door does not open or close automatically. I think there was a recall for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584709April 23, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2024 Toyota Sienna. The contact stated that while driving at approximately 70 MPH, the sunroof exploded into the cover. There were no injuries sustained. The contact stated that there were no previous issues with the sunroof. The vehicle was taken to the dealer where the contact was informed that the failure was due to an unknown foreign object. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 9,255. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna