Toyota Sienna Complaints

9,048 consumer complaints on file.

#10298047January 4, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE
POWER SLIDING DOORS FAIL TO OPEN, PRIMARILY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ABOUT 10 TIMES. FIST THEY "COULD NOT DUPLICATE THE PROBLEM", THEN WHEN I WAS ABLE TO SHOW IT TO THEM, THEY COULD NOT FIX IT. EVENTUALLY THE MANUFACTURER SENT A FACTORY ENGINEER TO CHECK THE VEHICLE. HE HAD THE DOOR SEAL REPLACED. THAT HELPED FOR A FEW WEEKS, NOW IT'S DOING IT AGAIN. I TOOK IT BACK TODAY THEY SAID THAT THEY DID ALL THAT THEY CAN, ALTHOUGH THERE IS NOTHING MORE THAT THEY CAN DO FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297870January 3, 2010
STRUCTURE:BODY:DOOR
THE SLIDING DOORS ON MY 2005 TOYOTA SIENNA FREEZE SHUT EVERY WINTER. THE ONLY WAY TO GET IN THE CAR IS TO EITHER WAIT FOR THEM TO THAW OR CLIMB THROUGH THE DRIVER'S DOOR AND KICK THEM OPEN. THIS FREEZING DOES NOT ALLOW ME TO GET INSIDE THE CAR WITH TWO SMALL CHILDREN. TOYOTA SHOULD START A CAMPAIGN OR AT THE BARE MINIMUM POST A FIX FOR THIS OBVIOUS MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297904January 3, 2010
STRUCTURE:BODY
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED IN A MIDWAY POSITION AND THEREFORE, WILL NOT OPEN OR CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297918January 3, 2010
STRUCTURE:BODY
LEFT SIDE POWER SLIDING DOOR STUCK IN 3/4 OPEN POSITION, DURING FOUL WEATHER. UNABLE TO CLOSE MANUALLY. NOTICED SLACK CABLE ON FRONT SIDE OF CENTER HINGE AND STRIPPED CABLE FROM REAR OF HINGE. ALSO, METAL PIECES HAVE FALLEN OUT OF HINGE TRACK FROM UPPER DOOR RAIL (BELOW WINDOW). UNABLE TO DRIVE SAFELY (OBVIOUS), WITH DOOR OPEN. NOW VEHICLE EXTREMELY WET INSIDE. COVERED VAN WITH PLASTIC. CHECKED INTERNET FOR OTHER OCCURRENCES BESIDES THOSE LISTED IN THE COMPLAINT LOG THIS WEBSITE. TOO NUMEROUS TO COUNT SINCE 2004. WHY CAN'T THIS BE FIXED. VEHICLE STILL IN EXTENDED WARRANTY PERIOD BUT THIS IS NOT COVERED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297792January 2, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
MY 2004 TOYOTA SIENNA HAS HAD ISSUES WITH THE SLIDING DOORS EVER SINCE I HAVE OWNED IT. A COUPLE OF YEARS INTO OWNERSHIP THE CABLE ON THE MOTORIZED DOOR (PASSENGER SIDE) BECAME SLIPPED OFF ITS TRACK, MAKING CLOSING THE DOOR IMPOSSIBLE. THE CABLE HAD TO BE SNAPPED, CONVERTING THE DOOR TO A MANUAL DOOR, SO THAT THE CAR COULD BE LOCKED AND SECURED. THE COST OF REPAIR WAS EXCESSIVE (FOR ME), THEREBY MAKING THIS TEMPORARY SOLUTION A PERMANENT ONE. THE GREATER PROBLEM RESIDES IN OPERATION OF BOTH REAR SLIDING DOORS IN COLD WEATHER. WHENEVER IT'S COLD, THE DOORS STICK AND CANNOT BE OPENED. THE SAFETY CONCERNS ARE TWOFOLD. PRIMARILY, I AM CONCERNED THAT MY CHILDREN CANNOT BE EFFICIENTLY REMOVED FROM THE CAR, IN THE EVENT OF AN ACCIDENT. THE OTHER DAY, IT WAS SO COLD, I ACTUALLY SNAPPED THE DOOR HANDLE OFF THE VEHICLE, ATTEMPTING TO OPEN IT. INDIRECTLY, I AM ALSO CONCERNED ABOUT INSTRUCTING MY CHILDREN TO ENTER THE CAR, VIA THE FRONT DOORS, AND TO CLIMB OVER THE FRONT SEATS. WITHOUT ADULT PRESENCE, ANY CHILD COULD INADVERTENTLY KICK THE (AUTOMATIC) GEAR SHIFTER INTO REVERSE OR DRIVE, THEREBY ENDANGERING AN PERSON WHO MIGHT BE IN FRONT OR IN BACK OF THE VEHICLE. IN AREAS WHERE ONE IS ACCUSTOMED TO START A VEHICLE AND LEAVE IT RUNNING TO WARM UP, ALBEIT IT'S VERY REMOTELY POSSIBLE, THERE COULD BE A TRAGIC OUTCOME. PERSONALLY, I WILL TAKE STEPS TO PREVENT THIS, BUT I CAN SEE OTHERS NOT ANTICIPATING THIS OUTCOME. I HAVE BECOME AWARE OF A NUMBER OF SIENNA OWNERS WHO HAVE EXPERIENCED VARIOUS PROBLEMS WITH THESE DOORS, AND I AM GREATLY CONCERNED ABOUT NOT BEING ABLE TO OPEN DOORS THAT HAVE BEEN FROZEN SHUT. I HAVE TO THINK THERE IS A DESIGN FLAW HERE THAT NEEDS TO BE REMEDIED BY TOYOTA. YET, OTHER SIENNA OWNERS HEAR THE SAME THING THAT I DO, SPECIFICALLY THAT WE NEED TO KEEP THROWING MONEY AT THE PROBLEM TO KEEP THE CARS MAINTAINED AND THAT IT'S NOT TOYOTA'S RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297727January 1, 2010
ENGINE AND ENGINE COOLING
ENGINE SPEED CONTROL , IT DOESN'T GO UP SMOOTHLY FROM 0 KLM TO 55 KLM WHEN GOING INTO HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297639December 31, 2009
VEHICLE SPEED CONTROL
A TOYOTA SIENNA 2008 WAS TURNING SLOWLY ON A CURVE AND THEN IT SUDDENLY ACCELERATED VERY FAST AND WENT THROUGH A FENCE HITTING A WALL. THE AIRBAGS OPENED UP AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10297663December 31, 2009
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR ON TOYOTA SIENNA FREEZES IN COLD WEATHER AND THE CABLE BROKE MAKING THE DOOR INOPERABLE. DEALER STATES THE REPAIR COST IS BETWEEN 2-3K. UNABLE TO JUST BUY THE CABLE PART WITHOUT THE MOTOR. VAN IS A 2004 MODEL. CABLE BROKE ON 12/30/2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297530December 30, 2009
WHEELS
2005 TOYOTA SIENNA XLE LIMITED AWD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297117December 28, 2009
AIR BAGS
I HAVE A 2004 TOYOTA SIENNA WITH 92,000 MILES (PAST WARRANTY) THAT HAS A FLASHING DASH LIGHT THAT IS SUPPOSED TO INDICATE THAT THE AIR BAG SYSTEM ISN'T WORKING PROPERLY. TOYOTA HAS REPAIRED IT TWICE. THE INDICATOR LIGHT IS FLASHING AGAIN, AND I DON'T KNOW IF THERE IS A TRUE MALFUNCTION WITH THE AIR BAGS OR NOT. THE DEALER AND TOYOTA SAID THEY WOULD NOT REPAIR THE PROBLEM AGAIN. I THOUGHT THAT IN MAINE (NATIONALLY?) SUCH INOPERABLE SAFETY EQUIPMENT MUST BE REPAIRED FREE OF CHARGE. AM I CORRECT? THE PROBLEM IS A SEVERE SAFETY ISSUE;THE AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT -- THE FLASHING FAULT INDICATOR MAY NOT BE CORRECT, BUT MY DEALER CAN'T ASSURE ME OF THAT. I AM TOLD THAT RESOLVING THE ISSUE (AGAIN!) COULD COST UP TO $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297156December 28, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE CABLE ON THE AUTOMATIC DRIVERS SIDE SLIDING DOOR OF OUR 2004 TOYOTA SIENNA SNAPPED. THIS RENDERED THE DOOR UNABLE TO CLOSE UNTIL GETTING IT TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297087December 27, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
THE PASSENGER SIDE ELECTRIC SLIDING DOOR HAS FAILED. THE DOOR KEPT GOING OPEN AND SHUT ONE EVENING AND THEN STAYED SHUT AND HAS BEEN INOPERABLE SINCE. THE DOOR WILL NOT OPEN MANUALLY NOW AND HAS CREATED A SAFETY HAZARD. TOYOTA HAS REFUSED TO FIX THE PROBLEM AND SAYS THAT IT CAN ONLY REPLACE THE MOTOR WHICH WILL COST OVER $2000. THE FAILURE IS THAT THE DOOR WILL NOT OPEN AT ALL. IT IS A SAFETY HAZARD FOR THE PASSENGERS. THE DOOR HAS A MANUAL MODE, AND SHOULD THEREFORE BE ABLE TO OPERATE MANUALLY WITHOUT THE MOTOR. THE DEALERSHIP WOULD DO NOTHING TO HELP BESIDES CHARGE OVER $2000 FOR WHAT WILL SURELY BE A TEMPORARY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296960December 25, 2009
LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA 2004. AUTOMATIC RIGHT SIDE DOOR PROGRESSIVELY GETTING HARDER AND HARDER FOR MOTOR TO CLOSE & LATCH PROPERLY. A WEEK AGO, VEHICLE WAS PARKED ON A SLIGHT DECLINE. MY CHILD OPENED DOOR, THE DOOR RECLINED 75% THEN, IN A MANUAL MODE, REVERSED AND STARTED CLOSING RAPIDLY. HAD HIS HAND OR FOOT BEEN IN THE WAY, IT WOULD HAVE CRUSHED THE LIMB. DEALER SAID, 'THIS IS A $1200 - $1700 REPAIR NOT COVERED BY TOYOTA AT THIS TIME" AND THAT A MOTOR AND CABLING, BOTH LOCATED INTERNALLY TO THE DOOR, WOULD HAVE TO BE REPLACED. I FEEL THIS IS A SAFETY ISSUE AND TOYOTA OUGHT TO BE FORCED TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296961December 25, 2009
EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA GAS PEDAL STUCK. I REALIZE THAT THERE IS ALREADY SOMETHING IN THE WORKS FOR THIS PROBLEM, BUT I WANTED TO ADD MY STORY, MY FAMILY AND I WERE TRAVELING IN WICHITA HWY54 AT APPROX 7PM. I WENT TO PASS A CAR WHEN I PUSHED THE GAS PEDAL ALL THE WAY DOWN IT...STUCK. I REACHED SPEEDS PROBABLY OVER 100MPH INTO AN CONSTRUCTION ZONE (50MPH) WHERE I SHUT OFF THE VEHICLE AND COASTED ONTO THE SHOULDER. I CONSIDER MYSELF AN EXPERIENCED GOOD DRIVER WITH THOUSANDS OF MY MILES TO MY NAME. THE VAN HAD 2 ADULTS AND 3 KIDS IN IT. I HAVE CONTACTED TOYOTA AND THEY TOLD ME TO REMOVE MY FLOOR MAT AND WAIT FOR AN RECALL IN LATE JANUARY. HOPEFULLY THIS HELPS.. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296815December 23, 2009
STRUCTURE:BODY:DOOR
I WISH TO COMPLAIN ABOUT THE TOYOTA SIENNA 2004 DRIVER DOOR. THERE IS A DOOR CHECK POPPING NOISE WHICH CAN LEAD TO THE DRIVER DOOR FALLING OFF. I BELIEVE THIS OUGHT TO BE RECALLED BY TOYOTA AND REPAIRED IN ALL VECHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296859December 23, 2009
EQUIPMENT:MECHANICAL, STRUCTURE:BODY:DOOR
POWER SLIDING DOOR CABLE SNAPPED ON A 2004 TOYOTA SIENNA XLE. DUE TO THIS ISSUE WE CAN NOT OPEN OR CLOSE THE DRIVER SIDE SLIDING DOOR. IN ORDER TO FIX THE PROBLEM, WE ARE TAKING TO THE DEALERSHIP AND ESTIMATED COST TO FIX IS $500.00 AND $100.00 TO IDENTIFY THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296559December 21, 2009
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
RIGHT-SIDE POWER SLIDING DOOR IS BEGINNING TO FAIL. THERE ARE THERE HINGES THAT SUPPORT THE DOOR. TWO ARE LOCATED AT THE FRONT OF THE DOOR (ONE AT THE TOP AND ONE AT THE BOTTOM). THE THIRD HINGE IS LOCATED AT THE REAR OF THE DOOR (IN THE CENTER). IT IS THE CENTER HINGE WHICH IS FAILING. THE HINGE IS SAGGING, AND SCRAPING THE REAR BODY PANEL (UNDER THE REAR QUARTER WINDOW). GIVEN THE FAILURE OF THE HINGE, PROPER CLEARANCES ARE NOT MAINTAINED, AND THE DOOR SCRAPES THE FRONT EDGE OF THAT BODY PANEL. IT ALSO CATCHES ON THE DOOR FRAME (BODY FRAME) WHEN OPENING AND CLOSING. THIS IS A WELL-DOCUMENTED PROBLEM WITH THESE VANS AND TOYOTA REFUSES TO ACKNOWLEDGE ANY FAULT. EVENTUALLY THIS DOOR WILL CEASE TO FUNCTION. OTHERS HAVE HAD IT FAIL IN THE OPEN POSITION, WHILE OTHERS HAVE HAD IT FAIL IN THE CLOSED POSITION. THERE HAVE BEEN RECORDED INCIDENTS OF THIS FAILURE CAUSING STRAIN ON THE CABLE THAT CONTROLS THE FUNCTION OF THIS DOOR (LEADING TO IT FRAYING/SNAPPING). OTHER OWNERS HAVE EXPERIENCED THE REAR QUARTER WINDOW SHATTERING AND EVEN HAVING THE DOOR FALL OFF. LIGHT INTERNET RESEARCH (USING THE TERM "SIENNA SLIDING DOOR" OR "SIENNA SLIDING DOOR FAILURE" WILL HELP TO REVEAL THE GRAVITY OF THIS PROBLEM AND THE EXTENT TO WHICH THE CONSUMERS ARE FEELING IT. AVERAGE COST FOR REPAIR IS IN EXCESS OF $1500.00. PLEASE FORCE A RECALL. MAKE TOYOTA OWN UP TO THIS ISSUE AND ITS RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296048December 16, 2009
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS 2003 TOYOTA SIENNA CE. HE WAS NOT ABLE TO UNLOCK THE DRIVER OR PASSENGER SIDE REAR DOORS. HE WILL TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND THE FAILURE MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296070December 16, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2006 TOYOTA SIENNA WITH AN AUTOMATIC SLIDING DOOR. THE CAR IS 6 MONTHS OUT OF WARRANTY. RECENTLY, I DROVE MY CHILDREN SOMEWHERE AND THE DOOR WOULD NOT CLOSE AND BECAME COMPLETELY INOPERABLE. I TOOK THE CAR TO A LOCAL DEALER AND TOYOTA MOTOR CORP WOULD NO TAKE RESPONSIBILITY TO HAVE IT FIXED. I CHECKED OTHER SOURCES AND HAVE FOUND THAT THIS IS A SYSTEMIC PROBLEM WITH THESE MODELS AND THAT IT CLEARLY PRESENTS A DANGER TO PASSENGERS INCLUDING CHILDREN WHO ARE OFTEN PASSENGERS IN MINIVANS. THE PROBLEM ITSELF APPEARS TO BE CAUSED BY POOR DESIGN. TOYOTA HAS HAD OTHER RECALL PROBLEMS WITH IT'S DOOR DESIGNS AND THIS APPEARS TO BE ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296137December 16, 2009
LATCHES/LOCKS/LINKAGES
WE OWN A 2004 TOYOTA SIENNA. BOTH SLIDING DOORS FAIL TO OPEN. THESE DOORS HAVE BEEN SERVICED AT LEAST ONCE PREVIOUSLY. THERE WAS NO ACCIDENT GIVING RISE TO THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna