Toyota Sienna Complaints

9,048 consumer complaints on file.

#10334725June 5, 2010
STRUCTURE
THE CARRIER, CABLE, MOUNT AND BOLTS HAVE SEVERELY RUSTED CAUSING THE MECHANISM TO BIND AND LOCK-UP. THE ENTIRE MECHANISM HAS NO CORROSION RESISTANCE AND IS EXPOSED TO THE ENVIRONMENT AND THUS IS SUSCEPTIBLE TO CORROSION AND SEVERE RUSTING. SPARE TIRE CARRIER JAMMED WHEN CHANGING A FLAT TIRE WITH SPARE MAKING REINSTALLING DIFFICULT. LOWERING OF SPARE TIRE WILL JAM PREVENTING REPLACEMENT OF A FLAT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334732June 5, 2010
TIRES
I PURCHASED A 2004 SIENNA BRAND NEW IN 2004. TOYOTA ENGINEERED THE 2004 TOYOTA SIENNA W/ DUNLOP RUN FLAT TIRES. AS SUCH THEY DESIGNED NO SPACE FOR A SPARE OR A JACK. INCLUDING 4 TIRES THAT WERE REPLACED AS PART OF A RECALL I HAVE REPLACED A TOTAL OF 13 TIRES IN 6 YEARS. THESE TIRES COST ALMOST $300 TO REPLACE. THE LOW TIRE PRESSURE WARNING LIGHT HAS NEVER LIT UP, TOYOTA TESTED IT AND STATED IT WORKS BUT HAVE NO IDEA WHY IT DOES NOT LIGHT UP WHEN THE TIRE GOES FLAT. TOYOTA TAKES NO RESPONSIBILITY FOR THEIR DESIGN CHOICE IN ANY WAY. I HAVE REQUESTED EVERYTHING FROM PARTIAL REIMBURSEMENT TO A FULL SET OF REGULAR TIRES WITH A SPARE AND A JACK. ALL REQUESTS HAVE BEEN REFUSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334735June 5, 2010
AIR BAGS
I HAVE TOYOTA SIENNA 2006 BOUGHT FROM KOONS IN OCTOBER 2006. THIS CAR AIR BAG LIGHT IS BLINKING AND I HEARD THAT AIR BAG WILL NOT WORK IF THIS LIGHT IS ON. I JUST HAD ABOUT 30,000 MILES ON MY CAR WITHOUT ANY ACCIDENT. THIS IS SMOOTH DRIVEN CAR AND THE AIR BAG SHOULD WORK AFTER ABOUT 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334596June 4, 2010
AIR BAGS
YESTERDAY, WAITING IN THE STOP LIGHT I HAVE AN ACCIDENT WHEN SOMEBODY HIT ME IN THE REAR BUMPER AT GREAT SPEED AND I HIT ANOTHER CAR AT THE FRONT. MY AIRBAGS NEVER WORKS, THE CAR THAT HIT MY REAR BUMPER OPEN ALL OF THEM. MY CAR IS A TOYOTA SIENNA 2006. I'M [XXX] AND I LIVE IN [XXX] . MY E-MAIL IS [XXX] AND MY PHONE NUMBER IS [XXX] . THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10334634June 4, 2010
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR DOORS STOPPED FUNCTIONING AND COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. IN ORDER TO OPERATE THE DOORS, THE CONTACT HAD TO SEVER THE CABLES THAT POWERED THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED HE WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT SERVICED. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 92,609.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334685June 4, 2010
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA XLE DRIVER SIDE POWER SLIDING CABLE SNAPPED. THIS HAD BEEN AN ISSUE ON A NUMBER OF TOYOTAS WITH POWER SLIDING DOOR. ISSUE IS NOT RESOLVE. DOOR IS NOT OPERATIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334425June 3, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
2006 TOYOTA SIENNA REAR HATCHBACK SHOCK FAILURE CAUSING REAR DOOR TO SLAM DOWN SO HARD IT SHATTERED THE GLASS. TOYOTA SAID THE SHOCKS ARE DEFECTIVE AND WILL BE REPLACED FOR 6 YEARS UNLIMITED MILES. THIS IS A MAJOR HAZARD AS THE DOOR IS VERY HEAVY! ALL UNITS SHOULD BE REPLACED BEFORE PEOPLE ARE HURT OR KILLED. TOYOTA #[XXX] THEY REFUSE TO PAY FOR THE DAMAGED WINDOW BUT WILL REPLACE THE SHOCKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334334June 2, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DOOR WOULD ONLY OPEN PARTIALLY. THE FAILURE PROGRESSED TO THE POINT WHERE IT WOULD NOT STAY OPEN OR IT WOULD JUST CLOSE FORCEFULLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN (08001) BUT BECAUSE IT DID NOT APPLY TO HER VIN; THEREFORE, SHE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334336June 2, 2010
SEAT BELTS
OUR 06' TOYOTA SIENNA FRONT PASSENGER SEAT BELT WON'T RETRACT. DEALER SAYS IT NEEDS TO BE REPLACED. THE SAME THING HAPPENED IN OUR 02 TOYOTA SIENNA AND THE SAME THING HAPPENED IN MY 1995 TOYOTA BACK SEAT ON BOTH WINDOW SEATS. IN 1996. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333991June 1, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING AT APPROXIMATE SPEEDS OF 40 MPH, THE AUTOMOTIVE SKID CONTROL ACTIVATED WITHOUT WARRANT AND WOULD CAUSE THE VEHICLE TO DRIVE AS IF IN NEUTRAL. WHEN THE FAILURE WOULD OCCUR, ALL WARNING LIGHTS WOULD ILLUMINATE ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334029June 1, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:HATCHBACK/LIFTGATE
2006 SIENNA MANUAL REAR HATCH LIFT\STRUTS ARE NO LONGER WORKING. HAVE TO MANUALLY HOLD THE DOOR UP, WHICH IS VERY HEAVY. WAS TOLD IT WOULD COST $270 FOR ONE SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334149June 1, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TOYOTA SIENNA 2008 LIFT GATE FELL ON HEAD OF CHILD- THE LIFT GATE IS NOW UNSTEADY ALL THE TIME AND WILL NOT HOLD THE WEIGHT OF THE GATE UP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10334150June 1, 2010
STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF GLASS SHATTERED WHILE DRIVING ON THE FREEWAY WITH NO APPARENT REASON (NO COLLISION, NO BAD ROAD CONDITION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333954May 31, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA 1) 3 TIMES MY VAN HAS LOCKED ALL THE DOORS WITHOUT ME PUSHING THE LOCK BUTTON. EACH TIME I HAD UNLOCKED THE CAR AND OPENED AND CLOSED AT LEAST 2 DOORS. THEN CLICK THE DOORS LOCKED. THE LAST TIME IT HAPPENED MY 24 MONTH OLD WAS IN THE CAR. I HAD TO CALL THE FIRE DEPARTMENT TO GET HER OUT. I HAD LEFT THE KEYS ON THE FRONT SEAT AND THE REMOTE WAS LAYING FACE UP. MY BABY WAS IN HER CARSEAT IN THE BACK. I CLOSED THE DOOR TO PUT THE SHOPPING CART AWAY AND CLICK THE DOORS LOCKED. NOTHING TOUCHED THE REMOTE, AND IT LOCKED. THAT WAS 2 MONTHS AGO AND IT HASN'T HAPPENED SINCE. 2)POWER DOOR FAILED AFTER 5 YEARS. TO EXPENSIVE TO FIX. 3) STRUTS ON THE REAR HATCH FAILED AT 90,000 MILES. THIS IS NOT A POWER HATCH. THIS IS QUITE DANGEROUS AS THE DOOR IS HEAVY AND WILL CLONK YOU IN THE HEAD IF YOU ARE NOT CAREFUL. MY KIDS ARE NOT ALLOWED TO OPEN THAT DOOR ANY MORE. I AM SO AFRAID OF SMASHED HEADS AND FINGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333879May 30, 2010
STRUCTURE
2002 TOYOTA SIENNA XLE RECURRENT POWER SLIDING DOOR CABLES SNAPPING AND MOTOR FAILING. THIS IS THE SECOND TIME SINCE I BOUGHT IT IN 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333886May 30, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS ABLE TO BE OPENED. WE TOOK HIM TO THE EMERGENCY ROOM. NO BREAK WAS EVIDENT ON THE X RAYS BUT THE DOCTOR SAID AN EXAM BY AN ORTHOPEDIC DOCTOR NEXT WEEK, AFTER THE SWELLING HAS SUBSIDED, WILL CONFIRM WHETHER THERE IS A BREAK OR FRACTURE. THE ER DOCTOR PUT A FIBERGLASS CAST ON HIS ARM AND TOLD US TO FOLLOW UP WITH AN ORTHOPEDIC DOCTOR AFTER THE WEEKEND. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10333848May 29, 2010
STRUCTURE:BODY:DOOR
TOYOTA SIENNA 2004 AUTOMATIC DOOR (PASSENGER SITE) CABLE THAT OPENS THE DOOR SNAPPED AND BROKE. A BURNING SMELL OCCUR BUT NO FIRE. I WAS LOOKING TO FIX THIS PROBLEM. DEALER WANTS TO CHARGE ME $ 1800.00. I FOUND ON SEVERAL BLOGS THAT THIS IS A COMMON PROBLEM. I AM WONDERING IF THIS IS A MANUFACTURING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332632May 28, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I OWN A 2006 TOYOTA SIENNA VAN AND THE PASSENGER SIDE SLIDING DOOR IS NOT WORKING CORRECTLY. THE SLIDING AUTOMATIC DOOR DOES NOT CLOSE COMPLETELY ON A CONSISTENT BASIS. IT REQUIRES ASSISTANCE TO CLOSE AND WHEN SHUT, IT DOESN'T SEEM TO BE FULLY/SAFELY LATCHED. WE CAN HEAR MORE ROAD NOISE NOW THAT BEFORE. WE CONTRACTED THE LOCAL TOYOTA DEALERSHIP WHERE WE PURCHASED THE VAN AND THEY KNEW RIGHT AWAY THAT THE DOOR MOTOR WAS STARTING TO FAIL AND WE WERE TOLD IT COULD NOT BE FIXED WITHOUT REPLACEMENT. WE WERE QUOTED $1800 TO REPAIR WITHOUT ANYONE EVEN WANTING TO LOOK AT THE PROBLEM. THEY INDICATED THAT THIS IS A PRETTY COMMON PROBLEM WITH THESE VANS. AFTER REVIEWING SOME WEB POSTINGS ON THIS PROBLEM, I AM IN THE SAME BOAT AS A LARGE AMOUNT OF CONSUMERS THAT HAVE PURCHASED THIS MAKE/MODEL/YEAR OF VAN. SAFETY IS OF UTMOST CONCERN TO ENSURE MY CHILDREN ARE SAFELY RIDING IN THE PASSENGER AREA OF MY VAN. I AM CONCERNED THAT THIS DOOR CLOSING PROBLEM COULD LEAD TO AN ACCIDENT. TOYOTA IS REFUSING TO PAY FOR THE NECESSARY REPAIRS AND I FEEL THAT THEY SHOULD STAND BEHIND THEIR PRODUCT BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332720May 28, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DRIVERS SIDE REAR POWER DOOR CABLE BROKE AND JAMMED DOOR OPEN. MY WIFE HAD TO DRIVE THE CAR HOME FROM WORK WITH THE DOOR OPEN BECAUSE THE CABLE HAD BECOME TANGLED INSIDE THE DOOR AND WOULD NOT ALLOW IT TO CLOSE. THIS SHOULD NOT HAPPEN ON A 4 YEAR OLD TOP OF THE LINE CAR. (SIENNA XLE LIMITED AWD) THAT COSTS OVER $40K. THE DEALER SAYS REPAIR WILL COST MORE THAN $2000! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332768May 26, 2010
VEHICLE SPEED CONTROL
LETTER FROM CONGRESSMAN LOEBSACK'S OFFICE ON BEHALF OF CONSTITUENT RE SUDDEN ACCELERATION OF TOYOTA SIENNA *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED WHILE TRAVELING WITH HER HUSBAND AND TWO CHILDREN. THE BRAKES DID NOT STOP THE VEHICLE, NOR DID SHIFTING THE GEAR INTO NEUTRAL, PARK OR REVERSE. THE RPM NEEDLE WENT ALL THE WAY TO THE RIGHT AND THERE WAS A LOUD ROAR COMING FROM THE ENGINE. THE CONSUMER PULLED THE KEY FROM IGNITION AT ABOUT 75 MPH IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE CONSUMER STATED THE SUDDEN ACCELERATION OCCURRED TWICE BEFORE. TOYOTA CLAIMED THE FLOOR MATS WERE THE CAUSE, HOWEVER THE CONSUMER'S HUSBAND CHECKED THE FLOOR MATS AND THEY WERE NOT THE PROBLEM. *JB UPDATED 06/15/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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