Toyota Sienna Complaints

9,048 consumer complaints on file.

#10437280November 25, 2011
AIR BAGS
AIR BAG LIGHT WOULD SOMETIMES COME ON AND STAY ON, BUT USUALLY ONLY FOR A DAY OR TWO. IN NOVEMBER 2011 THE LIGHT CAME BACK ON AND STAYED ON FOR SEVERAL DAYS. WE JUST TOOK THE VAN TO LEITH TOYOTA IN RALEIGH, NC FOR A DIAGNOSTIC AND SAID THEY FOUND HISTORICAL CODES FOR THE FRONT LEFT PASSENGER AIR BAG AND "CURRENT" CODES FOR THE FRONT DRIVER AIR BAG. THEY SAID THE ONLY FIX IS TO REPLACE THE ENTIRE AIR BAG ASSEMBLY FOR $3000 (PER SIDE). THE VAN IS WORTH MAYBE $12,000 AND NOW WE ARE TOLD WE HAVE TO SPEND A TOTAL OF $6,000 FOR BOTH SIDES TO COMPLETELY FIX THE PROBLEM. TURNS OUT THE 2006 TOYOTA SIENNA HAS HUNDREDS OF COMPLAINTS FILED AT VARIOUS LOCATIONS FOR THE SAME AIR BAG ISSUE. TOYOTA HAS A TSB OUT FOR THE ISSUE AND SOME PEOPLE HAS TALKED ABOUT GETTING A REDESIGNED WIRING HARNESS TO CORRECT THE ISSUE FROM TOYOTA, BUT NO RECALL. THIS IS A SERIOUS DEFECT IN THE SRS THAT SHOULD BE COVERED BY TOYOTA. A RECALL SHOULD BE ISSUED FOR THIS PROBLEM. THIS SYSTEM SHOULD NOT JUST BREAK DOWN OVER A FEW YEARS OF LIFE NOR COST SO MUCH MONEY TO FIX. THE COST TO FIX THE PROBLEM IS MORE THAN WHAT MOST PEOPLE CAN AFFORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436727November 22, 2011
AIR BAGS
THE AIR BAG WARNING LIGHT ILLUMINATED, AND CONTINUED TO FLASH. I TOOK THE VAN TO THE LOCAL TOYOTA DEALERSHIP THE NEXT BUSINESS DAY, AS A FAULTY SAFETY SYSTEM WAS CONCERNING. THE SERVICE DEPARTMENT HANDED ME A $3,000 ESTIMATE TO REPLACE A FAULTY WIRING HARNESS AND AIR BAG ASSEMBLY, ALONG WITH THE NEWS THAT THE "PLATINUM" EXTENDED WARRANTY I PURCHASED WOULD NOT COVER THE REPAIR. IT SEEMED ODD FOR A CRITICAL SAFETY SYSTEM TO FAIL WHILE THE VEHICLE IS RELATIVELY YOUNG, SO I CHECKED ONLINE. ONE SITE ALONE SHOWED 85 OWNERS OF 2006 SIENNAS WITH THIS SAME PROBLEM. FROM A RELIABILITY PERSPECTIVE, A CRITICAL SAFETY SYSTEM SHOULD LAST LONGER THAN THIS. THIS IS ESPECIALLY TRUE WHEN REPAIR OF THE SYSTEM IS PROHIBITIVELY EXPENSIVE. THE ITEMS AFFECTED WERE A FLOOR WIRE HARNESS AND SIDE AIR BAG ASSEMBLY, PART NUMBERS 82161-08330 AND 73920-AE031. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436771November 22, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE PASSENGER SIDE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 93,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436781November 22, 2011
AIR BAGS
I BOUGHT A TOYOTA SIENNA 2006 CERTIFIED USED VEHICLE LAST DEC. 09, 2010. AFTER DRIVING FOR JUST LESS THAN 4 MONTHS I NOTICED THAT THE SRS LIGHT STARTED TO BLINK WHILE DRIVING TO WORK. I INFORMED MY DEALER 4 DAYS LATER THROUGH EMAIL. BUT THE LIGHTS WENT OFF A DAY AFTER BEFORE I CAME DOWN TO HIS PLACE AND HAD BEEN WORKING NORMALLY FOR ABOUT 7 MONTHS. THEN THE ISSUE CAME BACK AGAIN, BROUGHT IT DOWN TO SOUTH COAST TOYOTA AND WAS TOLD THAT CODE: B0116 DRIVER SIDE AIRBAG AND WIRING LOOM NEED TO BE REPLACED FOR $3426. TOYOTA WAS INFORMED BUT SAID IT WAS NOT COVERED BY WARRANTY. I AM SEVERELY DISAPPOINTED AS THE REASON I BOUGHT A CERTIFIED USED CAR AND PAY THE PRICE WAS THE ASSURANCE THAT I WILL NOT GET A LEMON. BUT I WAS WRONG AND TOYOTA'S ASSURANCE ON QUALITY OF CERTIFIED USED CAR IS PURELY CRAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436568November 21, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO REPLACE THE AIR BAG HARNESS SINCE THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436501November 20, 2011
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
ENGINE/POWERTRAIN HESITATES FOR 1-3 SECONDS WHEN ACCELERATING SLOWLY, OR ACCELERATING QUICKLY AFTER SLOWING DOWN SUCH AS WHEN SLOWING DOWN IN AN INTERSECTION, MAKING A TURN, OR IN SLOW TRAFFIC. ENGINE HAS PISTON SLAP FOR 3-5 MINUTES AFTER A COLD START IN WEATHER BELOW 40 F. THE SLAP BECOMES LOUDER WITH COLDER TEMPS. SHIFTING INTO GEAR WITH A COLD ENGINE CAN CAUSE THE VEHICLE TO LURCH DUE TO HIGH IDLE. DRIVER MUST HAVE FOOT FIRMLY ON BRAKE BEFORE SHIFTING INTO GEAR. PROBLEM DIMINISHES IF ENGINE IS ALLOWED TO WARM FOR 45-60 SECONDS. WHEN PARKING, THE DRIVER MUST KEEP THE BRAKE FULLY DEPRESSED, SHIFT INTO PARK, PAUSE 1-2 SECONDS BEFORE RELEASING BRAKE. IT SEEMS THERE IS A BRIEF DELAY BETWEEN GEAR LEVER BEING PLACED INTO PARK, AND POWERTRAIN ACTUALLY GOING INTO NEURAL/PARK POSITION. RELEASING THE BRAKE TOO SOON WILL ALLOW VEHICLE TO ROLL AHEAD 3-6 INCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436296November 18, 2011
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE SLIDING DOORS WILL NOT OPEN WHEN OUTSIDE TEMPERATURE IS BELOW FREEZING. IF YOU NEED TO ENTER AND EXIT THE VEHICLE YOU MUST CRAWL THROUGH THE FRONT SEAT. THE AUTOMATIC DOOR WILL SOMETIMES OPEN WITHOUT BEING MANUALLY ACTIVATED. THE AIR IN THE REAR WILL AUTOMATICALLY COME ON AND SHUT OFF AFTER A FEW SECONDS WITHOUT BEING MANUALLY ACTIVATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436301November 18, 2011
STRUCTURE:BODY:DOOR
AUTOMATIC DOOR WILL OPEN ANY WAY (REMOTE, HANDLE, BUTTONS), HOWEVER WILL NOT CLOSE USING BUTTONS OR REMOTE. TOYOTA WANTS $1500 TO FIX. SEARCHING ON THE INTERNET SOUNDS LIKE MANY AUTOMATIC DOORS ARE HAVING THIS ISSUE AND SHOULD BE A RECALL. PLEASE MAKE TOYOTA RECALL THIS AS IT COULD BE A SAFETY ISSUE. THANK YOU AND GOD BLESS YOU!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436348November 18, 2011
STRUCTURE:BODY:DOOR
SLIDING SIDE DOOR DOES NOT LATCH. I HAVE SEE THOUSANDS OF COMPLAINTS AND STILL NO RECALL. $2500 DOLLARS TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436404November 18, 2011
STRUCTURE:BODY
THE CABLE FOR THE MOTORIZED SLIDING DOOR RUSTED AND SNAPPED. I'VE BEEN TOLD THIS IS A COMMON PROBLEM BUT TOYOTA HAS NOT RECALLED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436203November 17, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RESULT IN THE AIR BAG DEPLOYING PREMATURELY. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER CONFIRMED WHAT THE DEALER ADVISED THE CONTACT AND OFFERED NO FURTHER ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 125,927 AND THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/01/11 *BF UPDATED 12/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436248November 17, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY. THE CONTACT INSPECTED THE SLIDING DOOR CABLE AND NOTICED THAT IT WAS CORRODED. THE REAR PASSENGER SIDE SLIDING DOOR WAS ALSO CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE DOOR PANEL AND THE SLIDING DOOR CABLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. UPDATED 10/10/12 *CN THE CONSUMER STATED THE REAR DOOR WAS REPAIRED WITH RECALL BUT IT WOULD STILL FAIL. IT WAS DIFFICULT TO CLOSE THE DOOR. UPDATED 10/15/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436273November 17, 2011
STRUCTURE:BODY
THE SPOT WELDING ON DRIVER SIDE DOOR HINGE ON 2005 TOYOTA SIENNA XLE IS DEFECTIVE AND AS A RESULT IT MAKES A LOUD CLICKING NOISE. I TOOK THIS CAR TO NEARBY TOYOTA DEALER WHO STATED THAT THIS IS A KNOWN PROBLEM TO TOYOTA AMERICA, HOWEVER THEY REFUSE TO COVER IT SINCE IT IS BEYOND WARRANTY. THEY ALSO STATED THAT TOYOTA EXTENDED WARRANTY ON THIS PROBLEM, HOWEVER DID NOT NOTIFY INDIVIDUAL OWNERS OF THIS POTENTIAL BREACH OF INTEGRITY OF THE WELDED PART AND POSSIBLY PUT LIVES OF ITS OWNERS AT RISK ?. I READ ON THE BLOG THAT THERE ARE 600,000 FIXES THAT TOYOTA HAS MADE RELATED TO THIS PROBLEM HOWEVER THEY HAVE NOT MADE A RECALL OR EVEN BOTHERED TO NOTIFY CURRENT OWNERS OF SIENNA. I REQUEST THAT NHTSA TO TAKE UP THE ISSUE WITH TOYOTA MOTOR CO AND PROVIDE A FAIR AND JUST SETTLEMENT OF THIS ISSUE RATHER THAN GIVING CONSUMERS A RUN AROUND. I NEED THE HELP OF UNITED STATES GOV.'T. TO PROTECT THE RIGHTS AND SAFETY OF ITS CITIZENS AGAINST THESE IRRESPONSIBLE CORPORATE BEHAVIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436087November 16, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED AND THE CONTACT WAS ADVISED THAT THE AIR BAG HARNESS NEEDED REPLACING. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 75,100 AND THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435547November 14, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT WAS DRIVING 25 MPH WHEN THE SRS AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHICH CONFIRMED THAT THE AIR BAG SYSTEM WAS FAULTY. THE DEALER SUGGESTED THAT THE PASSENGER SIDE AIR BAG BE REPLACED AS WELL AS THE HARNESS. THE CONTACT CALLED MANUFACTURER AND OPENED A CASE. THE FAILURE MILEAGE WAS 43,000. THE CONSUMER STATED THE SRS WARNING LIGHT STARTED BLINKING WITHOUT ANY IMPACT. UPON GETTING A DIAGNOSIS BY THE DEALER, THE FRONT PASSENGER AIR BAG HAD REPORTEDLY FAILED WITH DTC CODES B0111/B0116 THE FRONT PASSENGER AIR BAG, WIRING HARNESS AND SQUIB WERE REPLACED AT THE CONSUMER'S EXPENSE AT A COST OF $ 2961.33. UPDATED 05/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435272November 11, 2011
AIR BAGS
WE HAVE OWNED '06 SIENNA FOR MANY YEARS AND HAVE ENJOYED THE COMFORT AND SAFETY THAT IT PROVIDES BUT WE HAVE BEEN FACED WITH AN UNUSUAL PROBLEM WITH SRS AIRBAG SYSTEM THAT SEEMS TO BE A MAJOR SAFETY ISSUE. UPON INVESTIGATING THE ISSUE ONLINE, THIS APPEARS TO BE A VERY COMMON AND A WIDE-SPREAD PROBLEM. == THE VEHICLE SRS WARNING LIGHT COMES ON AND KEEPS BLINKING WHEN VEHICLE IS FIRST TURNED ON. IT REMAINS ON OR BLINKING ENTIRE TIME THE VEHICLE IS DRIVEN. THIS HAPPENS FOR NO APPARENT REASON OR FAULT OF THE DRIVER AND THERE IS NO EXPLANATION ANYWHERE AS TO WHY THIS HAPPENS. ONCE THIS FAULT OCCURS, THE VEHICLE IS NO LONGER SAFE TO DRIVE. TOYOTA DEALERS HAVE DIAGNOSED THIS ISSUE WITH DTC B0111/0116 AND VERIFIED THIS TO BE A WARNING LIGHT INDICATING A PROBLEM WITH AIRBAG SYSTEM. THEY HAVE ALSO CONFIRMED THAT THE AIRBAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. ONCE DIAGNOSED WITH THIS PROBLEM, MAJORITY OF TIMES THE CUSTOMERS ARE FACED WITH HUNDREDS OR THOUSANDS OF DOLLARS IN OUT-OF-POCKET EXPENSE FOR THE REPAIRS. THE REPAIR SEEMS TO BE ANYWHERE FROM BAD CONNECTOR FOR SRS SENSOR TO BAD WIRING HARNESS TO COMPLETE REPLACEMENT OF FRONT/SIDE AIRBAG SYSTEM. == THESE VEHICLES CLEARLY VIOLATE BASIC FEDERAL SAFETY STANDARDS 201, 202, 203, 208 & 214. IF THIS ISSUE HAS BEEN REPORTED ON NUMEROUS VEHICLES AND IF FAULT OCCURS FOR NO APPARENT REASON THEN THERE IS OBVIOUSLY A DEFECT IN THE MATERIAL OR THE WAY THIS AIRBAG SAFETY IS DESIGNED. TOYOTA HAS A SERVICE BULLETINS OUT FOR THIS ISSUE BUT NO RECALL. THIS IS UNACCEPTABLE BY ANY VEHICLE SAFETY STANDARDS. THIS ISSUE NEEDS TO BE INVESTIGATED AND THE VEHICLES RECALLED BY TOYOTA AS A DEFECTIVE OR NON-FUNCTIONING AIRBAG SYSTEM IS A MAJOR SAFETY DEFECT AND COULD RESULT IN SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435285November 11, 2011
STRUCTURE:BODY:DOOR
1. SINCE LAST YEAR, THE LEFT SIDE OF SLIDING DOOR WILL CLOSE BY ITSELF. 2. THE RIGHT SIDE OF SLIDING DOOR WILL NOT ABLE TO CLOSE UNLESS PULL FROM OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435230November 10, 2011
STRUCTURE
MY 2005 TOYOTA SIENNA THE UPPER DASHBOARD(BY THE WINDSHIELD & FRONT AIRBAGS IS CRACKING. I AM HIGHLY CONCERNED THAT THESE CRACKS WILL INTERFERE WITH PROPER DEPLOYMENT OF THE FRONT AIRBAGS IN AN ACCIDENT SITUATION. ALSO THE UPPER DASHBOARD MAY BREAK APART IN AN ACCIDENT SITUATION AND BECOME AIRBORNE CAUSING FURTHER INJURY TO VEHICLE PASSENGERS. I HAVE CONTACTED TOYOTA AND WAS TOLD IT WAS ONLY COVERED FOR 36,000 MILES OR 3 YEARS DESPITE THE FACT IT CAN POSE A SAFETY ISSUE. IN RESEARCHING THE INTERNET, I FOUND OTHER 2004-2007 TOYOTA SIENNA AND OTHER PEOPLE WORK TO THE SAME PROBLEMS WITH THE CRACKED DASHBOARD AND THE WARRANTY NOT COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434960November 9, 2011
STEERING
STEERING BINDS WHEN MAKING TURNS. THIS HAPPENS AT ALL SPEEDS AND COMPROMISES MY ABILITY TO SAFELY MANEUVER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434971November 9, 2011
STRUCTURE:BODY
DRIVER SIDE DOOR HINGE WAS BROKEN, SO I WENT TO BILL PAGE TOYOTA DEALER IN FALLS CHURCH, VA FOR THE SERVICE, BUT THEY TOLD ME TO GO A BODY SHOP BECAUSE IT IS A BODY WORK, AND NOT COVER THE MANUFACTURER WARRANTY. IN AUGUST, I HAVE GONE TO ONE OF BODY SHOPS I KNOW TOLD ME THAT IT NEEDS A WELDING JOB FOR REATTACHING THE HINGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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