Toyota Sienna Complaints

9,048 consumer complaints on file.

#10441024December 22, 2011
STRUCTURE:BODY
MY TOYOTA SIENNA 2006 STARTED TO HAVE NOISE WHEN OPENING AND CLOSING THE DRIVER SIDE FRONT DOOR. IT APPEARS THE WELD DOOR FRAME IS BROKEN. THE NOISY SOUND BECOMES LOUDER AND LOUDER AFTER TWO MONTHS THE ISSUE STARTED INITIALLY. I AM AFRAID THIS WILL BE A SAFETY PROBLEM WHEN MY KIDS ARE NEAR THE DOOR DURING CLOSING OR OPENING THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440827December 21, 2011
SEAT BELTS
THE DRIVER'S SEAT BELT CONTINUOUSLY BINDS UP IN THE RE-TRACTOR BEZEL. BECAUSE OF THIS THE RE-TRACTOR UNIT DOES NOT FUNCTION PROPERLY. SOME TIMES IF YOU DO GET IT TO COME OUT, YOU CAN GET IT LATCHED BUT THE BELT FAILS TO TIGHTEN. IN OTHER CASES IT BINDS SO BADLY THAT THE SIDE WALL MUST BE TAKEN APART TO FREE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440832December 21, 2011
STRUCTURE:BODY:DOOR
BOTH OF THE SLIDING DOORS ON MY 2004 TOYOTA SIENNA HAVE STOPPED WORKING. FIRST, THE CABLE SNAPPED ON THE PASSENGER SIDE, THEN THE DRIVER SIDE GOT LOCKED IN AN OPEN POSITION. AFTER MUCH STRUGGLE, EACH TIME WE WERE ABLE TO CLOSE THE BROKEN DOOR IN ORDER TO SAFELY DRIVE TO THE DEALERSHIP TO GET IT FIXED. BOTH TIMES, WE WERE TOLD WE NEEDED TO REPLACE THE DOOR FOR $2000. THE DEALER TOLD US THAT THEY ARE SEEING ALOT OF PEOPLE WITH THE SAME ISSUES. SEEMS LIKE TOYOTA SHOULD BE PROVIDING A MANUAL SOLUTION OR A RECALL IF IT'S REALLY AS WIDESPREAD AS THE DEALER INDICATED - ESSENTIALLY, THE VAN IS UNSAFE TO DRIVE WITH DOORS STUCK IN AN OPEN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440838December 21, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CRACK ON THE PASSENGER SIDE DASHBOARD WHERE THE FRONT AIR BAG WAS LOCATED. THE CONTACT STATED THAT PIECES OF THE DASHBOARD WERE DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED TO THE CONTACT THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440917December 21, 2011
AIR BAGS
WHEN THE VEHICLE WAS 11 MONTHS OLD WITH 12,000 MILES THE FRONT PASSENGER SEAT AIR BAG SENSOR FAILED AND HAD TO BE REPLACED, THEN AT 16 MONTHS AND 16,438 MILES THE AIR BAG ECU FAILED AND HAD TO BE REPLACED, THEN AT 17 MONTHS AND 17,356 MILES THE DRIVERS SIDE AIR BAG ASSEMBLY FAILED AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440919December 21, 2011
AIR BAGS
MY 2006 TOYOTA SIENNA HAD TO HAVE 3 AIRBAG COMPONENTS REPLACED IN THE FIRST 17 MONTHS BECAUSE OF FAILURE OF THE SENSOR, ECU AND AIRBAG ASSEMBLY. THESE WERE REPLACED UNDER WARRANTY. NOW THAT THE CAR IS 5 YEARS AND 1 MONTH OLD THE OTHER FRONT AIRBAG ASSEMBLY MALFUNCTIONED AND TOYOTA HAS REFUSED TO PAY TO REPAIR IT. THE WARRANTY WAS FOR 5 YEARS AND 50,000 MILES. I NOW HAVE NO FUNCTIONING AIRBAGS BECAUSE WHEN 1 AIRBAG DOES NOT WORK THE COMPUTER TURNS ALL OF THEM OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440532December 20, 2011
STRUCTURE
DASHBOARD HAS SUSTAINED MULTIPLE SIGNIFICANT CRACKS. NOT INVOLVED IN ANY ACCIDENT, NOR WAS DASHBOARD CUT IN ANY WAY. DASH MATERIAL IS STILL SOFT. MANY SIMILAR COMPLAINTS NOTED ONLINE. VERY CONCERNED ABOUT FUNCTION OF AIRBAGS SHOULD ACCIDENT OCCUR. TOYOTA HAS BEEN UNRESPONSIVE TO COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440540December 20, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE. THE DASHBOARD WAS CRACKED NEAR THE AIR BAG AREA AND THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A DISRUPTION IN AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440617December 20, 2011
VEHICLE SPEED CONTROL
PROBLEMS : LOST ACCELERATION WHEN THE CAR WAS FREE RUNNING (NO GAS PEDAL APPLIED) DOWN HILL OR DECLINED ROADS AT ABOUT 8-10 MPH, WHILE THE ENGINE SPEED WAS 1100RPM OR ABOVE ( THIS MOSTLY HAPPENED IN WINTER WHILE THE ENGINE WAS COLD OR NOT WARM UP, BUT IT HAPPENED IN HOT ENGINE TOO), IF I STEPPED ON THE GAS PEDAL TO ACCELERATE THE CAR AT THIS TIME, THE CAR WOULD NOT PICK-UP SPEED AND ACCELERATE; IT ACTED LIKE THE CAR WAS BEING DRIVEN IN NEUTRAL; THE GAS PEDAL FELT LIGHTER THAN NORMAL; EVEN IF THE ENGINE WAS RUNNING UP FROM 1000RPM TO 1800RPM, I STILL COULDN'T FEEL THE ACCELERATING; IT ACTED LIKE CONTINUING ITS FREE RUNNING. ONLY WHEN THE ENGINE RAN UP TO1800-2000RPM THEN THE CAR STARTED PICK-UP SOME ACCELERATION. IN OTHER WORDS, THREE CONDITIONS MUST HAPPEN AT THE SAME TIME TO SEE THIS PROBLEM: 1)FREE RUNNING (NO GAS PEDAL APPLIED) DOWN HILL OR DECLINED ROADS, 2)FREE RUNNING AT ABOUT 8-10 MPH, 3)ENGINE SPEED IS AT 1100RPM OR ABOVE THEN STEP ON GAS PEDAL TO ACCELERATE. THIS PROBLEM WOULD NOT HAPPEN ON UP-HILL ROAD, OR ACCELERATE SLOWLY FROM SPEED BELOW 10 MPH. I TOOK IT TO THE TOYOTA DEALER FOR INSPECTION TODAY. THE MECHANIC WAS ABLE TO REPRODUCE THIS PROBLEM ON A ROAD TEST WITH ME ON THE CAR. HE TESTED OTHER SIENNA LATER, WHILE I WAS WAITING. HE SAID ALL THE SIENNA ACTED LIKE THIS WAY. HE RESET THE COMPUTER FOR TRANSMISSION TO LEARN MY DRIVING HABIT, HOPING IT WILL FIX THE PROBLEM. I BELIEVE THIS IS A DESIGN IN COMPUTER PROGRAMMING PROBLEM. RESETTING COMPUTER WOULD NOT FIX THE PROBLEM. THAT UNABLE TO ACCELERATE MY CAR WHEN I NEED TO IS A DANGEROUS, FOR I MIGHT NOT BE ABLE TO AVOID SOME DANGEROUS SITUATIONS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440390December 19, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THERE WAS A CRACK IN THE DASHBOARD THAT EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440318December 18, 2011
AIR BAGS, UNKNOWN OR OTHER
AIR BAG LIGHT ON INSTRUMENT PANEL FLASHES ON AND OFF; TOOK IT TO THE DEALER, WHICH DETERMINED WAS A DEFECTIVE AIR BAG SENSOR, WHICH NEEDS TO BE REPLACED ALONG WITH THE AIR BAG AND AIRBAG HARNESS UNDER THE DRIVER'S SEAT. TOTAL ESTIMATE FOR THE PAIR INCLUDING LABOR: $3000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440276December 17, 2011
STRUCTURE, AIR BAGS, STEERING
CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440048December 15, 2011
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
WHEN THE SUDDEN ACCELERATION PROBLEM ERUPTED I REMEMBER SEEING AN INTERNAL DOCUMENT WHICH RELATED TO THE REAR DOOR LATCH FOR SIENNAS. I OWN A SIENNA AND HAVE HAD TO REPLACE THE REAR LATCH TWICE SO FAR. IT JUST BRAKES APART AND IT BECOMES A REAL HUZZLE SINCE THE REAR DOOR CANNOT BE OPENED. TOYOTA MUST REPLACE THIS LATCHES WITH A GOOD WELL MANUFACTURED MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440101December 15, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THERE WAS A SHORT ON THE SIDE AIR BAG ASSEMBLY AND WIRING HARNESS. AS A RESULT, BOTH COMPONENTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 73,000. UPDATED 02/09/12*LJ THE CONSUMER'S MECHANIC FOUND THE FOLLOWING: THE SRS LIGHT WAS ON CODE BO116 OPEN SIDE SQUIB LH CIRCUIT. UPDATED 02/1312
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439937December 14, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT SEAT BELTS FAILED AND WOULD BECOME JAMMED WHEN RETRACTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE SEAT BELTS FOR THE FRONT DRIVER AND PASSENGER SIDES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439939December 14, 2011
AIR BAGS
FLASHING AIRBAG LIGHT. DEALER SAYS RIGHT AIRBAG WIRE HARNESS NEED TO BE REPLACED. QUOTING $3500 FOR REPAIRS. WARRANTY EXPIRED 4 MONTHS AGO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439698December 13, 2011
STRUCTURE:BODY:DOOR
THE REAR HATCH RUBBER DOOR HANDLE MELTED DUE TO HEAT DURING THE SUMMER. I HAD TO COVER THE DOOR HANDLE WITH PLASTIC IN ORDER TO OPEN THE REAR HATCH. DURING COLD WEATHER, THE REAR HATCH CANNOT BE OPENED DUE TO THE MELTING DOOR HANDLE. I HAVE TAKEN THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE DOOR HANDLE NEEDED TO BE REPLACED AT A PRETTY HIGH COST. THE VEHICLE WAS NOT REPAIRED. I HAVE READ NUMEROUS COMPLAINTS ONLINE REGARDING THE MELTING DOOR HANDLE FOR THE YEAR MAKE AND MODEL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439352December 12, 2011
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE PASSENGER POWERED SLIDING DOOR SEIZED FOR A MOMENT, OPENED, THEN CLOSED THEN OPENED, THEN CLOSED 3/4 OF THE WAY. IT WAS THEN STUCK IN THAT POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439665December 12, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
I BOUGHT A 2006 TOYOTA SIENNA LE AWD FOR MY SPECIAL NEEDS DAUGHTER .THE SLIDING DOOR SNAPPED A CABLE AND WOULDN'T OPEN.,SO I HAD TO CRAWL IN FROM OTHER SIDE TO GET HER OUT,THAT WAS NOT A EASY TASK B/C SHE IS IMMOBILE AND COULD NOT HELP ME WITH GETTING HER OUT OF SPECIAL CARSEAT AND BRACE..I THINK THIS SHOULD BE TOYOTA'S JOB TO REPLACE OR AT LEAST HELP WITH REPLACING,IF NOT I WILL NEVER PURCHASE OR RECOMMEND THIS VAN TO ANYONE..I HAD HER SPECIAL SEAT ON THAT SIDE JUST FOR THAT REASON AND I WILL FILE A CLAIM WITH THIS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439332December 11, 2011
STRUCTURE:BODY
PASSENGER SIDE AUTOMATIC SLIDING DOOR REQUIRES MANUAL FORCE TO ASSIST ELECTRIC MOTOR DURING OPENING AND CLOSING. DOOR APPEARS OUT OF VERTICAL ALIGNMENT AND IMPACTS CAR FRAME DURING OPENING PROCEDURE. EXPOSED METAL OCCURS WHERE DOOR HAS RUBBED PAINT OFF OF FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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