Toyota Sienna Complaints

9,048 consumer complaints on file.

#10451161March 12, 2012
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR CABLES FOR BOTH THE DRIVER AND PASSENGER SIDES FAILED WITHOUT WARNING. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT DOORS OR REAR HATCH. THE DEALER STATED THAT THE CABLES TO THE DOORS WOULD HAVE TO BE REPLACED BUT IT WAS NOT COVERED UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 109,182.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451045March 10, 2012
STRUCTURE:BODY
THE CABLE ON THE POWER SLIDING DOOR SNAPPED. NOW THE DOOR IS NON-FUNCTIONING AND CAN NOT BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451002March 9, 2012
SEAT BELTS
TL* THE CONTACT OWNS 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE THIRD ROW MIDDLE BEAT THAT RETRACTED FROM THE CEILING WAS TANGLED AROUND A CHILD'S WAIST WHILE SLEEPING. THE FAILURE ALMOST CAUSED THE SEAT BELT TO STRAGGLE THE CHILD. THE CHILD BEGUN TO TURN BLUE SO THE CONTACT HAD TO CUT THE SEAT BELT TO RELEASE THE CHILD. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE DEALER WAS CONTACTED TO SECURE AN APPOINTMENT TO HAVE THE SEAT BELT REPLACED. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10451011March 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE RESPONDED AND CAME TO A STOP. THE FAILURE WAS INTERMITTENT AND RECURRED WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450839March 9, 2012
STRUCTURE:BODY
SIDE POWER DOOR DOES NOT OPEN. HANDLE IS USED TO OPEN DOOR DURING NORMAL OPERATION. POWER SLIDER OPENS ABOUT 6 INCHES AND THEN STICKS. A ALARM SOUNDS. POWER SLIDE MOTOR STOPS DOOR FROM OPENING. DOOR JUMPS BACK AND FORTH AND WILL NOT OPEN REGARDLESS OF AMOUNT OF FORCE USED. DOOR WILL CLOSE IF PUSHED SHUT. PROBLEM IS INTERMITTENT AND HAS NOT BEEN DEALT WITH BY DEALER WHICH HAS BEEN COMPLAINED ABOUT AND DOCUMENTED THROUGHOUT THE LAST YEAR. DEALER UNABLE TO REPEAT ISSUE. DEALER HAS ACCUSED OWNER OF NOT USING HANDLE CORRECTLY. IN AN EMERGENCY SITUATION THIS FAILURE COULD RESULT IN PASSENGERS BEING TRAPPED IN PASSENGER COMPARTMENT BECAUSE OF THIS HAZARD. THIS PROBLEM IS DOCUMENTED BY OTHER OWNERS ON TOYOTA FORUMS AND OTHER NHTSA SAFETY COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450702March 8, 2012
STRUCTURE:BODY:DOOR
THE DRIVERS SIDE PASSENGER DOOR SOMETIMES WOULD CLOSE ON IT'S OWN AFTER OPENED. I TOOK IT TO DEALERSHIP & OF COURSE WORKED AS NORMAL. IN MAY 2011 I RETURNED TO THE DEALERSHIP, BECAUSE WHILE I WAS OUT SHOPPING THE DOOR WOULD NOT CLOSE, I CLOSED AS BEST I COULD, BUT WOULD OPEN ON IT'S OWN GOING UP A HILL OR ON TURNS. DEALERSHIP SAID MY WARRANTY EXPIRED IN APRIL. THEY COULD NOT GET THE DOOR TO FULLY CLOSE, WHICH MEANT I HAD TO TURN OFF MY POWER DOORS OR THE ALARM WOULD SOUND NON-STOP, THE INSIDE & OUTSIDE LIGHTS WOULD NOT GO OFF. I DRIVE THIS VAN AT RISK OF THE DOOR OPENING AT ANY TIME, BUT, IT'S WHAT I OWN. THE DEALERSHIP AND MYSELF HAS ASKED TOYOTA TO REPAIR, THEY REFUSE - COST $3000.00!!! CABLE, MOTOR, HINGE - ALL RUSTED OUT! I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND THOUSANDS OF COMPLAINTS ON 2004 & 2005 - SAME ISSUE. THIS SHOULD BE A RECALL BY TOYOTA, PAID BY THEM! WHEN IS SOMEONE GOING TO LISTEN AND MAKE TOYOTA RESPONSIBLE FOR THIS MATTER. I TRAVEL WITH MY DOGS AND YOUNG CHILDREN IN MY VEHICLE, IT HAS ELIMINATED ONE SEAT IN MY VAN, I CAN'T LET ANYONE SIT THERE. NHTSA YOU NEED TO DO SOMETHING FOR ALL OF US THAT ARE HAVING THIS ISSUE AND DON'T HAVE $3,000 TO PAY FOR REPAIR, A REPAIR THAT WE SHOULD NOT HAVE TO PAY ANYWAY! WAKE UP TOYOTA, YOU ARE GONNA BE LOOSING LOTS OF CUSTOMERS OVER THIS ONE, I KNOW IT'S MY LAST TOYOTA, HELLO HONDA OR NISSAN! I WILL NEVER RECOMMEND TOYOTA TO ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450719March 8, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE SLIDING INTERIOR DOOR ON THE DRIVER'S SIDE WOULD NOT RELEASE OPEN WHENEVER ACCESSING MANUALLY. IN NOVEMBER OF 2011, THE SLIDING DOOR WOULD ONLY RELEASE OPEN OR CLOSE WITH SUBSTANTIAL FORCE EXERTED AND OVER A PERIOD OF TIME THE MALFUNCTION PROGRESSED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450812March 8, 2012
SEAT BELTS
THE DRIVER'S SEATBELT WILL NOT RETRACT AND WILL NOT WORK IN A CRASH. IT HAS DOUBLED OVER AND IS PULLED ALL THE WAY OUT. OFFERS NO PROTECTION. SERIOUS DESIGN FLAW THAT WILL LEAD TO INJURY !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450833March 8, 2012
STRUCTURE:BODY:DOOR
SLIDING DOORS DO NOT WANT TO OPEN WHEN IT IS COLD OUT. POWER SLIDING DOOR ON THE PASSENGERS SIDE WILL NOT OPEN EVEN WHEN IT IS WARM OUT WITH THE PUSH BUTTONS BUT YOU CAN HEAR THE MOTOR TRYING TO OPEN. THIS IS A DANGEROUS SITUATION WITH 3 SMALL CHILDREN IF THERE IS EVER AN EMERGENCY. ONE CHILD IS HANDICAPPED AND COULDN'T CLIMB UP TO THE FRONT TO BE TAKEN OUT IF NECESSARY. IT HAS HAPPENED NOW THAT THE DOOR WILL NOT OPEN OR CLOSE IF I DO MANAGE TO GET IT OPEN AT ALL. HUGE DISAPPOINTMENT IN TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450670March 7, 2012
STRUCTURE:BODY
THE SLIDING DOOR HAS A FAULTY DOOR HINGE AND A BROKEN CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450680March 7, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR JAMMED AND FAILED TO RELEASE OPEN UNTIL BODY FORCE WAS APPLIED TO THE DOOR. THE FAILURE OCCURRED FIFTY TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE AND THEY WERE UNABLE TO DUPLICATE THE MALFUNCTION. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450456March 6, 2012
AIR BAGS
PURCHASED VEHICLE USED IN AUGUST 2011 WITH APPROXIMATELY 52,000 MILES. UPON STARTING VEHICLE IN LATE DECEMBER 2011 (APPROXIMATELY 56,000), AIR BAG WARNING LIGHT BEGAN TO BLINK. THE NEXT DAY, THE LIGHT DID NOT BLINK AND APPEARED UNLIT (NORMAL). THE THIRD DAY, THE LIGHT BEGAN TO BLINK AGAIN AND HAS NOT STOPPED. THERE WAS NO UNUSUAL BUMPING OR IMPACT THAT COULD HAVE CAUSED THE LIGHT TO ILLUMINATE. I TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS. DEALER TOLD ME THAT THE AIRBAG WIRES HAD BEEN "TAMPERED WITH" - APPARENTLY BY THE PREVIOUS OWNER (VEHICLE HAS PRIOR SALVAGE TITLE, BUT HAS BEEN REPAIRED, INSPECTED, AND APPROVED FOR SERVICE AGAIN). THE DEAL QUOTED $2,500 - $3,000 TO REPLACE FAULTY WIRING HARNESS. I DECLINED THE SERVICE IN THE IMMEDIATE, TO CONSIDER THE SAFETY AND COST REPERCUSSIONS. ALTHOUGH I DECLINED SERVICE, THE AIR BAG LIGHT CEASED BLINKING - EVEN THOUGH THE VEHICLE WAS NOT REPAIRED. ADDITIONAL RESEARCH HAS REVEALED HUNDREDS, IF NOT THOUSANDS OF 2006 TOYOTA SIENNA OWNERS WHO HAVE HAD A NEARLY IDENTICAL EXPERIENCE. THERE ARE TSBS RELATED TO THIS ISSUE. A RECALL SEEMS NECESSARY FOR THIS IMPORTANT SAFETY ISSUE RELATED TO AN APPARENT FAULTY AIR BAG WIRING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450458March 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SPEED CONTROL WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE WHEEL HESITATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LOST POWER ABNORMALLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450294March 5, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SMOKE BEGAN TO EMIT FROM THE REAR. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT A HIGH PRESSURE HOSE UNDER THE INTAKE MANIFOLD WAS PIERCED AND LEAKING OIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND WAS IN THE PROCESS OF BEING EVALUATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 40,105. UPDATED 4/2/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450374March 5, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE REAR SLIDING DOOR COULD ONLY MANUALLY BE OPENED FROM THE EXTERIOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS WITH THE VEHICLE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,400 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450394March 5, 2012
LATCHES/LOCKS/LINKAGES
MY 2009 TOYOTA SIENNA WON'T UNLOCK! WHEN I USE BOTH MY REMOTES, IT WILL ONLY OPEN THE DRIVER'S DOOR. EVEN WHEN I OPEN THE DRIVER DOOR, AND TRY TO USE THE UNLOCK BUTTON TO UNLOCK THE DOORS, THE DOORS WILL NOT UNLOCK. I HAVE TO PHYSICALLY UNLOCK THE DOORS, INCLUDING THE SLIDER DOORS. IT HAS BEEN IN THE SHOP TWICE, AND THEY DON'T KNOW WHY IT IS DOING THAT. RECENTLY THE SLIDER DOORS STOPPED OPENING! IT DEFEATS THE PURPOSE OF HAVING A VAN, IF YOU CAN ONLY GET IN THROUGH THE DRIVER SEAT, ESPECIALLY WHEN YOU HAVE A DISABLED CHILD, A TWO YEAR OLD, AND ANOTHER CHILD. TOYOTA, HAS BEEN HORRIBLE, IN TRYING TO GET THIS RESOLVED. THE CUSTOMER SERVICE IN THE SERVICE DEPARTMENT, DON'T CARE, HORRIBLE CUSTOMER SERVICE AND NOTHING GETS RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450414March 5, 2012
STRUCTURE:BODY
DRIVER SIDE PASSENGER SIDE MANUAL DOOR WILL OPEN BUT WILL NOT CLOSE. INTERNAL LATCH APPEARS TO BE BROKEN OR LOOSE CAUSING THE DOOR NOT CLOSE PROPERLY. CAR IS UNDRIVEABLE AS DOOR WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450215March 4, 2012
AIR BAGS
FLASHING AIRBAG LIGHT IN 2007 SIENNA WITH ~49K MILES. DEALER SUGGESTED REPLACE FLOOR WIRE AND AIR BAG ASSEMBLY - $3500 TOTAL. NOT UNDER WARRANTY; ERROR CODE B0116. MANY SIMILAR COMPLAINTS FOUND ON THE INTERNET FOR 06/07 SIENNAS. CANNOT BELIEVE THAT TOYOTA DOES NOT STAND BEHIND ITS AIRBAGS MORE THAN THE BASIC WARRANTY WHEN SAFELY EQUIPMENT FAILED LESS THAN 50K MILES. THE REPAIR COST IS TOO HIGH WHICH IS A RESULT OF BAD DESIGN. SAFETY EQUIPMENT FAILURE SHOULD BE RESPONSIBLE BY MANUFACTURE, ESPECIALLY THE MILEAGE IS LESS THAN 50K. HAVE OWNED NUMEROUS VEHICLES WITH NO AIRBAG PROBLEMS EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450136March 3, 2012
STRUCTURE:BODY
POWER LOCKED UP DUE TO METAL WIRE CONNECTING IT TO THE MOTOR IS SHREDDED. THE METAL WIRE HAS SOME BLACK COATING THAT HAS WORN OFF AND THE METAL EXPOSED LOOKS RUSTED AND CAUSED IT TO BREAK. THE DOOR CAN ONLY OPEN PARTIALLY CAUSING INGRESS ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450144March 3, 2012
AIR BAGS
THE AIRBAG WARNING LIGHT ON MY TOYOTA SIENNA ILLUMINATED WHEN THE CAR HAD ABOUT 60,000 MILES ON IT, WELL BEFORE THE EXPIRATION OF TOYOTA'S EXTENDED WARRANTY. TWO LOCAL DEALERSHIPS TOLD ME THAT IT WAS A WIRING HARNESS PROBLEM AND WOULD COST SOMEWHERE BETWEEN $2000 AND $3000 TO FIX, AS IT WAS NOT COVERED BY THE WARRANTY. FORTUNATELY, THE LIGHT WENT OFF AFTER A SHORT TIME. NOW WITH ABOUT 90,000 MILES ON THE CAR, IT HAS COME BACK ON. A QUICK INTERNET SEARCH HAS REVEALED LITERALLY HUNDREDS OF COMPLAINTS OF THIS SAME FAILURE, MANY OF WHICH ARE OCCURRING WITH VERY FEW MILES ON THE CAR. I CANNOT IMAGINE WHY TOYOTA HAS NOT ISSUED A SAFETY RECALL. BEYOND THAT, I CANNOT FATHOM WHY NHTSA HASN'T YET DEMANDED ONE. THIS IS CLEARLY A DEFECTIVE DESIGN AND TOYOTA IS NOT BEING HELD ACCOUNTABLE FOR IT. PLEASE DO SOMETHING ABOUT THIS. JUST DO AN INTERNET SEARCH FOR 2006 SIENNA AIRBAG COMPLAINT. YOU WILL BE SHOCKED AT THE NUMBER AND CONSISTENCY OF COMPLAINTS ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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