Toyota Sienna Complaints

9,048 consumer complaints on file.

#10453152March 26, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
CABLE ON DRIVER SIDE SLIDING DOOR SNAPPED AND IS NOW HANGING DOWN ON OUTSIDE OF VEHICLE. CAN ONLY OPEN SIDE DOOR ABOUT A FOOT MANUALLY AND IT LOCKS AND CLOSES. CAN NOT GET KIDS IN AND OUT OF THAT SIDE AT ALL. DOOR CLOSES SHUT VERY QUICKLY AND STRONGLY WHICH IS A SAFETY HAZARD ESPECIALLY WITH CHILDREN SITTING IN THE BACK AND TRYING TO GET OUT OF THE SIDE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452922March 25, 2012
STRUCTURE:BODY:DOOR
WHEN WE TRIED TO CLOSE THE REAR PASSENGER SIDE POWER SLIDING REAR DOOR THIS AFTERNOON, IN THE SUPERMARKET PARKING LOT (WE HAD OUR 2 YOUNG CHILDREN WITH US), IT BEGAN TO CLOSE, THEN OPENED, AND THEN WE COULDN'T CLOSE THE DOOR, EITHER BY USING THE AUTOMATIC/POWER OPTIONS OR BY CLOSING THE DOOR MANUALLY. AFTER 15 MINUTES OR SO, WE FINALLY DID MANAGE TO GET IT CLOSED BY ROCKING THE DOOR BACK-AND-FORTH, BUT WE CANNOT -- AND WILL NOT -- USE THE DOOR AT ALL NOW, AS WE ARE AFRAID THAT WE WON'T BE ABLE TO CLOSE IT AGAIN. PRIOR TO TODAY, WE HAD NO PROBLEMS WITH THE DOOR, AND WE TAKE VERY GOOD CARE OF OUR CAR. WE BOUGHT THE MINIVAN FOR THE SPECIFIC PURPOSE OF TRANSPORTING US AND OUR YOUNG CHILDREN. NOW WE ARE VERY CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR, ESPECIALLY WITH OUR KIDS IN IT. AFTER READING THE MANY OTHER ALMOST EXACT PROBLEMS/COMPLAINTS, WE'RE HOPING THAT TOYOTA ISSUES A RECALL -- HAVING A DOOR THAT DOESN'T OPEN OR CLOSE, IS A CLEAR AND SERIOUS SAFETY ISSUE, AND IT SEEMS TO BE AN EXTREMELY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452921March 25, 2012
AIR BAGS
PULLED CODE B0111 OPEN SIDE SQUIB (RH) CIRCUIT MUST REPLACE PASSENGER SIDE FLOOR HARNESS AND PASSENGER SIDE AIR BAG ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452818March 23, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DOORS ON OUR 2004 SIENNA FREQUENTLY "FREEZE" SHUT AND WE ARE UNABLE TO OPEN THEM AUTOMATICALLY OR MANUALLY. THIS HAPPENS ROUTINELY WHEN THE TEMPERATURES ARE AT OR BELOW FREEZING AND ARE NOT RESOLVED WITH TURNING OFF THE POWER, DOORS, LUBRICATING THE TRACKS OR WARMING UP THE CAR. THE DOORS SPONTANEOUSLY UNLOCK WHEN WE HAVE BEEN DRIVING THE CAR FOR 15MIN-1HOUR. THE UNLOCKING OCCURS WHILE DRIVING AND BELLS SOUND, DASH LIGHTS COME ON. WE'VE TAKEN IT TO THE DEALER, BUT THEY ARE NOT ABLE TO REPLICATE THE PROBLEM, BECAUSE THE ISSUE IS INTERMITTENT AND TEMPERATURE AND TIME DEPENDENT. THIS IS A TREMENDOUS INCONVENIENCE AS WE HAVE A NEWBORN, TODDLER AND TWO SCHOOL CHILDREN AND A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452697March 22, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN OPENING OR CLOSING THE FRONT DRIVER SIDE DOOR, THE DOOR WOULD EXHIBIT A LOUD POP. THE VEHICLE WAS TAKEN TO A COLLISION CENTER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THE WELDING HAD COME UNDONE, CAUSING THE POPPING SOUND. THE TECHNICIAN ADVISED THAT THE DRIVERS SIDE DOOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452594March 21, 2012
STRUCTURE:BODY
DRIVER DOOR SPOT WELD FAILURE. DRIVER DOOR MAKES A LOUD POPPING SOUND. IT HAS BEEN ABOUT A YEAR SINCE THE PROBLEM BEGAN AND NOW IS DIFFICULT TO OPEN/CLOSE. A YEAR AGO, THE DEALER TOLD ME THEY DIDN'T KNOW ANYTHING ABOUT IT. YET WHEN I CHECKED ONLINE, I LEARNED THIS IS A COMMON FAILURE. TOYOTA EXTENDED THE WARRANTY RATHER THAN DO A RECALL, HOWEVER THE WARRANTY DID NOT EXTEND FAR ENOUGH TO COVER MOST OF THE PROBLEMS INCLUDING MINE. TOYOTA ALSO DID NOTHING TO NOTIFY ME OF THE PROBLEM AND THE DEALER TOLD ME HE DIDN'T KNOW OF THE PROBLEM LONG AFTER TOYOTA ACKNOWLEDGED THE DEFECT. THE PROBLEM IS SOLELY DUE TO A MANUFACTURING DEFECT AND TOYOTA SHOULD FIX THEIR DEFECT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452342March 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE VEHICLE WOULD SURGE FORWARD ABNORMALLY BEFORE COMING TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452200March 19, 2012
STRUCTURE:BODY
DRIVER'S SIDE DOOR WELDS FOR CHECK MOUNT AREA ARE BROKEN AND SHEET METAL ON DOOR IS COMPLETED RIPPED APART. THIS IS A 7 YEAR OLD VEHICLE, BUT WITH ONLY 25,400 MILES CURRENTLY, AN TOYOTA SAYS IT IS OUT OF WARRANTY DUE TO YEARS, SO THEY WILL DO NOTHING TO RESOLVE THE ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452267March 19, 2012
STRUCTURE:BODY
OUR 2005 TOYOTA SIENNA VAN HAS 82,000 MILES YET THE FRONT DRIVER DOOR HAS STOPPED CATCHING WHEN OPENED. IT FLINGS ALL THE WAY OPEN, HITTING THE CAR, WALL, POST OR WHATEVER WE PARK NEXT TO, NOT TO MENTION CATCHING MY CHILDREN'S FINGERS BETWEEN THE DOOR AND OTHER OBJECT. THE PROBLEM ORIGINATED ABOUT 2 YEARS AGO WHEN THE FRONT DRIVER'S DOOR STARTED TO MAKE A VERY LOUD CLUNKING SOUND WHEN OPENED AND CLOSED. NOW THE SOUND HAS STOPPED BUT THE DOOR NO LONGER CATCHES TO PREVENT IT FROM SLAMMING CLOSED OR OPEN. I FEAR MY CHILDREN'S HANDS WILL INADVERTENTLY GET CAUGHT AND POSSIBLY BROKEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452271March 19, 2012
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
OUR 2005 TOYOTA SIENNA HAS HAD MULTIPLE PROBLEMS WITH THE POWER SLIDING DOORS. ORIGINALLY, THE DRIVER'S SIDE DOOR STOPPED CLOSING AUTOMATICALLY. WHEN BUTTON WAS PUSHED TO CLOSE THE DOOR BY ALL METHODS, ON REMOTE CONTROL, ON DRIVER'S HEAD PANEL OR ON PANEL NEXT TO SLIDING DOOR, THE DOOR WOULD BEGIN TO CLOSE THEN SLIDE BACK OPEN WITHOUT WARNING OR WITHOUT US DOING ANYTHING TO OPEN IT BACK UP. OUR LOCAL DEALER FIXED THIS ORIGINAL PROBLEM AS IT WAS UNDER WARRANTY, BUT NOW THE PASSENGER SIDE POWER SLIDING DOOR HAS THE SAME PROBLEM BUT WE ARE OUT OF WARRANTY AND THE COST IS TOO EXUBERANT FOR US TO HAVE IT FIXED. THIS APPEARS TO BE A PROBLEM FOR MANY TOYOTA SIENNA OWNERS AND CAN POSSIBLY BE A DANGER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452086March 18, 2012
STRUCTURE:BODY
POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING, SO WE STARTED USING IT MANUALLY. NOW THE DOOR IS LOCKED SHUT AND WON'T OPEN FROM THE INSIDE OR THE OUTSIDE (THE CHILD SAFETY LOCK IS DISENGAGED). I WOULD ATTEMPT TO FIX IT MYSELF, BUT SCREWS ARE LOCATED IN AN AREA YOU CAN ONLY GET TO WITH THE DOOR OPEN. I CAN PARTIALLY PRY THE INTERIOR PANEL, BUT ONLY GIVES ME VERY LIMITED ACCESS. VERY FRUSTRATING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452131March 18, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR POWER DOOR HATCH WONT STAY OPEN IN COLD WEATHER, IT WILL OPEN AND THEN IMMEDIATELY START TO CLOSE CAUSING SEVERAL HEADS TO BE HIT. THIS HAPPENS EVERYTIME IT IS COLD. ALSO NOW MY REMOTE AND THE INTERIOR BUTTON WONT OPEN THE DOOR AT ALL, IT HAS TO BE DONE MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452069March 17, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
WE WERE STOPPED WHEN WE TRIED TO OPEN THE PASSENGER SLIDING ELECTRICAL DOOR. IT OPENED ABOUT 8 INCHES AND THEN IT WOULD NOT OPEN OR CLOSE. NO MATTER HOW HARD WE TRIED WE COULD NOT GET THE DOOR TO OPEN OR CLOSE. EVEN THE MANUAL OVERRIDE WOULD NOT WORK. WE WERE OUT OF TOWN AND MY HUSBAND HAD TO SIT BY THE DOOR AS WE DROVE HOME 40 MILES. THE TOYOTA SERVICE WAS NOT OPEN AND WE HAD NO WAY TO GET OUR FAMILY 0F 7 HOME OR ANYWHERE. IT WAS A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451754March 15, 2012
STRUCTURE:BODY
THE LEFT SIDE PASSENGER POWER SLIDING DOOR DOES NOT STAY CLOSED UNLESS I PUSH ON THE OUTER BACK SIDE OF THE DOOR. THIS PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. AT FIRST, IT WOULD CLOSE WITH THE POWER BUTTON AFTER A FEW TRIES. NOW I HAVE TO MANUALLY PUSH ON THE DOOR EVERY TIME TO GET IT TO STAY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451771March 15, 2012
AIR BAGS
I OWN A 2006 TOYOTA SIENNA WHICH STARTED DISPLAYING AN AIRBAG WARNING LIGHT AT ABOUT 90,000 MILES. I HAD AN INDEPENDENT AIRBAG TECHNICIAN RUN DIAGNOSTICS. HE FOUND A HISTORY OF INCREASED RESISTANCE IN THE CONNECTOR UNDER THE DRIVERS SEAT. HE STATED THAT HE HAD SEEN THIS IN THE DRIVER AND FRONT PASSENGER CONNECTIONS OF MANY 2006 SIENNAS. I FOUND ONLINE THAT THIS IS A WIDESPREAD PROBLEM OF A CRITICAL SAFETY SYSTEM FOR WHICH TOYOTA IS NOT TAKING RESPONSIBILITY. OWNERS ARE PAYING THOUSANDS OF DOLLARS FOR REPAIRS ONLY TO HAVE IT FAIL AGAIN WHICH SUGGESTS THAT TOYOTA HAS NO IDEA AS TO THE ROOT OF THE PROBLEM. HOPEFULLY, I HAVE SOLVED MY PROBLEM BY APPLYING PENETROX (AN ANTI CORROSIVE ZINC PASTE FOR ELECTRICAL CONNECTIONS) TO THE CONNECTORS UNDER BOTH FRONT SEATS AND CONNECTING AND DISCONNECTING EACH ABOUT 25 TIMES TO CLEAN THE CONTACTS. THE FIX HAS LASTED 2 MONTHS SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451385March 13, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT WAS DRIVING 45 TO 50 MPH WHEN THE AIR BAG SRS WARNING LIGHT ILLUMINATED REPEATEDLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE SQUID MODULE AND HARNESS FOR PASSENGER AIR BAGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 44,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451401March 13, 2012
STRUCTURE:BODY:DOOR
THE CABLE ON MY 2004 TOYOTA SIENNA SLIDING DOOR SNAPPED. FIRST THE REMOTE BUTTONS FAILED TO OPEN THE DOOR AND THEN SHORTLY AFTER THE DOOR WILL NOT OPEN AT ALL EITHER FROM THE OUTSIDE OR THE INSIDE BECAUSE THE CABLE SNAPPED. I CAN SEE THE BROKEN CABLE UNDERNEATH THE REAR WINDOW. TOYOTA IS TELLING ME THEY WANT ABOUT $2K TO FIX THE PROBLEM. I HAVE READ THAT THIS IS A PRETTY COMMON PROBLEM FOR THIS VEHICLE AND AM SURPRISED THAT THE MANUFACTURER IS NOT OFFERING TO HAVE THE REPAIR FULLY OR AT LEAST PARTIALLY PAID FOR BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451420March 13, 2012
STRUCTURE:BODY
OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 4 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK TO ALLOW US TO OPEN THE DOOR. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. I ALSO WORRY THAT IF WE WERE IN AN ACCIDENT MY CHILDREN WOULD NOT BE ABLE TO EXIT THE CAR FROM THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451560March 13, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR HATCH ON MY 2006 TOYOTA SIENNA FAILS TO STAY UP. THE HATCH DIDN'T STAY OPEN AND I WAS HIT ON THE HEAD AND ALMOST STUCK WITH THE HATCH ONTOP OF ME. I TOOK THE MINIVAN IN TO GET IT FIXED BUT WAS TOLD THAT I WOULD HAVE TO PAY FOR IT SEEING AS THE RECALL DID NOT COVER MY MANUAL HATCH. I FAIL TO UNDERSTAND HOW IF THERE WAS A RECALL IT WOULD ONLY BE FOR AN AUTOMATIC HATCH .... IF THE STRUTS FAIL FOR AUTOMATIC HATCHES, THEN WOULDN'T THEY FAIL FOR MANUAL HATCHES??? I'M VERY UPSET THAT THE NTSB WOULDN'T HAVE MADE TOYOTA INCLUDE ALL MODELS NOT JUST AUTOMATIC HATCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451143March 12, 2012
STRUCTURE:BODY:DOOR
OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 3 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK, THEREFORE WE CAN NOT EVEN GET THE DOOR OPEN. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW A DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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