Toyota Sienna Complaints

9,048 consumer complaints on file.

#10970955April 6, 2017
STRUCTURE:BODY
THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970649April 5, 2017
AIR BAGS
TAKATA RECALL - I TRIED TAKING MY VAN INTO TOYOTA TODAY BUT WAS INFORMED THE FIX FOR THIS RECALL ISN'T AVAILABLE YET. I LOOKED ONLINE AND IT SAYS IT WILL BE READY AROUND SEPTEMBER 2017. HOWEVER, THE RECALL SPECIFICALLY STATES THAT I SHOULD NOT LET ANYONE RIDE IN THE PASSENGER SEAT UNTIL IT IS FIXED. PLEASE EXPLAIN HOW I AM NOT SUPPOSED TO UTILIZE MY PASSENGER SEAT FOR SIX MONTHS??? THIS IS RIDICULOUS AND A SAFETY HAZARD TO THE OCCUPANTS OF MY VEHICLE AND IT SHOULD BE FIXED IN A MUCH MORE TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970724April 5, 2017
AIR BAGS, ELECTRICAL SYSTEM, TIRES
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V273000 (TIRES) AND 13V429000 (ELECTRICAL SYSTEM, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970754April 5, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970800April 5, 2017
STRUCTURE:BODY, EQUIPMENT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 11V560000 (EQUIPMENT). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970814April 5, 2017
UNKNOWN OR OTHER
THE LEFT REAR WINDOW SHATTERED WHILE AT A STOP LIGHT, NOTHING HIT THE WINDOW OR ANYTHING BUT IT SHATTERED. THE VEHICLE WAS STATIONARY, RUNNING AND STOPPED AT A STOP LIGHT WAITING TO TURN. I HAVE REASON TO BELIEVE THE AIR COMPRESSOR IN THE WINDOW HAD TOO MUCH PRESSURE AND EXPLODED. AT HIS TIME THE VEHICLES HAS NOT BEEN ASSESSED FURTHER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970614April 4, 2017
ELECTRICAL SYSTEM, SEATS
I STOPPED AT A GAS STATION AND WAS PARKED WITH THE CAR ON, AND I REACHED UNDER MY FRONT PASSENGER SEAT (MANUAL SEAT) AND RECEIVED A 20 AMP SHOCK FROM ONE OF THE WIRES UNDER THE SEAT. RESULTING IN MY DISLOCATING MY SHOULDER FROM THE MUSCLE SPASMS. TAKING IT INTO DEALERSHIP TOMORROW MORNING BUT AFTER TALKING WITH THEM THEY DONT HAVE ANY IDEA WHAT COULD HAVE CAUSED IT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10970623April 4, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
YESTERDAY AFTERNOON, I WAS DRIVING ON A SEMI BUSY ROAD IN TUCSON, ARIZONA AT ABOUT 40 MPH AND THE VAN SUDDENLY BEGAN TO ACCELERATE. I IMMEDIATELY THOUGHT I HAD HIT THE CRUISE CONTROL BUTTON BUT THE DASH SHOWED NO INDICATION THAT THIS WAS CASE. I REPEATEDLY PUSHED THE CRUISE CONTROL BUTTON AND JIGGLED THE LEVER ARM HOPING TO TOGGLE SOMETHING OFF BUT IT HAD NO EFFECT. I BEGAN TO PUSH THE BREAKS BUT THEY WERE NOT CAPABLE OF SLOWING THE CAR BELOW ABOUT 25. I THREW THE VAN INTO NEUTRAL AND THE ENGINE REVVED UP TO ABOUT 7000 RPM. THAT SOUND CONCERNED ME SO I THREW IT BACK INTO GEAR AND THE VAN BEGAN TO ACCELERATE AGAIN. I PUSHED THE EMERGENCY BREAKS, AND WITH MY PEDAL BREAK FULLY COMPRESSED I COULD GET THE CAR TO 5-10 MPH BUT THERE WAS ABSOLUTELY NO WAY TO STOP THE VAN. AFTER NARROWLY MISSING A PEDESTRIAN, I TURNED RIGHT, FOUND A PLACE TO PULL OFF TO THE SIDE OF THE ROAD, THREW THE VAN INTO NEUTRAL AND QUICKLY TURNED THE VAN OFF. WITH THE ENGINE TURNED OFF THE BREAKS WERE AS EFFECTIVE AS THE SHOULD HAVE BEEN SO THE THE VAN CAME TO A STOP. AFTER A BRIEF PERIOD I TURNED THE KEY, STARTED THE VAN AND, AGAIN, THE ENGINE AGAIN REVVED TO 7000 RPM. I TURNED IT OFF AGAIN. I PUMPED THE ACCELERATOR SEVERAL TIMES BEFORE STARTING IT AGAIN AND IT STARTED UP FINE. I HAD THE VAN TOWED AFTER THIS AND I'M NOT LIKELY TO DRIVE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970442April 4, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR OPENED INDEPENDENTLY. ONCE THE BUTTON WAS PRESSED TO CLOSE THE DOOR, THE DOOR ATTEMPTED TO CLOSE, BUT DID NOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER CONSIDERED THE FAILURE COLLATERAL DAMAGE AND IT WAS MORE COST EFFECTIVE FOR THE CONTACT TO DRIVE THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970572April 4, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970098April 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970282April 3, 2017
UNKNOWN OR OTHER
WE WERE DRIVING DOWN THE ROAD AT 65MPH ON A LOW TRAVELED HIGHWAY WHEN THERE WAS A LOUD BANG. IT WAS ALMOST AS IF A GUN WENT OFF IN THE VAN. WE PULLED OFF AND INSPECTED THE VAN AND FOUND OUT THAT THE SUNROOF WAS SHATTERED. THE GLASS WAS BLOWN OUTWARD AND NO ROCKS ARE INSIDE THE GLASS. IT IS GOING TO COST OVER 800$ TO FIX. I AM CONFIDENT THAT THE SUNROOF EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970357April 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970378April 3, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING AROUND CURVES WITH DRY PAVEMENT ON HIGHWAYS AND EXIT/ENTRANCE RAMPS AT HIGHWAY RATES OF SPEED (55-65 MILES PER HOUR OR LESS) THE ANTI-LOCK BRAKE SYSTEM ENGAGE,S CAUSING THE VAN TO PULSE AND SLOW DOWN UNEXPECTEDLY. IT DISENGAGES ONCE THE WHEEL STRAIGHTENS. WE FIRST TRIED TO TROUBLE SHOOT WITH OUR LOCAL MECHANIC WITH NO SUCCESS, PROMPTING US TO HAVE OUR LOCAL TOYOTA SERVICE DEPARTMENT ATTEMPT TO DIAGNOSIS. INITIALLY THEY SAID THEY WERE NOT ABLE TO DIAGNOSIS THE PROBLEM OR REPLICATE IT ON A LOCAL HIGHWAY (AS IT DOES NOT OCCUR ON EVERY CURVE ENCOUNTERED) AND WERE READY TO SEND US HOME WITHOUT ANY REMEDY. THIS WAS UNACCEPTABLE. WITH OUR PERSISTENCE THEY HOOKED IT UP TO A COMPUTER AND DETERMINED(WITHOUT GUARANTEEING) IT WAS THE STEERING ANGEL SENSOR AND REPLACED IT. NOW WITHOUT RETURNING THE VAN TO US, THEY WANT US TO REPLACE THE RACK AND PINION SYSTEM FOR EVEN MORE COST, AGAIN, WITHOUT GUARANTEEING THIS WILL ALLEVIATE THE PROBLEM. PER OUR READING UP ON THIS PROBLEM, WE HAVE FOUND THAT THIS APPEARS TO BE PROBLEM FOR OTHER 2005 TOYOTA SIENNA MINIVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969955April 2, 2017
STRUCTURE:BODY
CABLE DRIVING THE SLIDING DOOR JAMS WITH DOOR ONLY 9" OPEN. OCCUPANTS COULD BE TRAPPED INSIDE VEHICLE. CABLE HAS TO ARE CUT TO OPEN THE DOOR COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969977April 2, 2017
AIR BAGS
TAKATA RECALL: NO REMEDY AFTER 2 MONTHS NOTICE. TOYOTA SOLUTION IS TO NOT SIT IN FRONT PASSENGER SEAT UNTIL SOLUTION IS FOUND. NO TIMELINE. NOT ACCEPTABLE. PLEASE ENCOURAGE TOYOTA TO FIND SOLUTION OR REPLACE WITH A COMPARABLE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970016April 2, 2017
UNKNOWN OR OTHER
CABLE ON DRIVER SIDE POWER SLIDING DOOR SNAPPED WHILE OPENING THE DOOR WHEN PARKED. DOOR WOULD ONLY OPEN A FEW INCHES AS CABLE WAS STUCK IN THE MECHANISM. I HAD TO CLOSE IT TO DRIVE HOME THEN IT WOULD NOT OPEN AT ALL AFTER I GOT HOME, EVEN AFTER I DISCONNECTED THE MOTOR WITH THE BUTTON UNDER THE DASH AND TRIED TO OPERATE MANUALLY. THE DOOR IS COMPLETELY NON-FUNCTIONAL NOW. I AM CONCERNED NOW SINCE I CAN'T MOVE THE DOOR IF IT IS TRULY LATCHED AND MAY COME OPEN WHILE DRIVING, ALSO IT IS A SAFETY ISSUE THAT IF THE VEHICLE WAS IN AN ACCIDENT AND I COULDN'T OPEN THE OTHER DOOR FOR SOME REASON THAT ANYONE IN THE BACK WOULD NOT BE ABLE TO GET OUT QUICKLY. THE MOTOR WAS WORKING (I CAN HEAR IT RUNNING) AND I CAN SEE THE SNAPPED CORRODED END OF THE CABLE SO I KNOW IT IS DEFINITELY THE CABLE AND NOT THE MOTOR OR THE DOOR LATCH. THERE IS A BIG PIECE OF CABLE HANGING OUT THE BACK OF THE DOOR NEAR THE REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969881April 1, 2017
ELECTRICAL SYSTEM
THE SPEEDOMETER IS NOT LIGHTED DURING DAYLIGHT UNLESS THE HEADLIGHTS OR DRIVING LIGHTS ARE ON. THIS MAKES IT VERY DIFFICULT TO DETERMINE YOUR VELOCITY. IF YOU SPEND TOO MUCH TIME TRYING TO SEE THE SPEEDOMETER IT IS A SAFETY HAZARD. IT IS ALSO A HAZARD NOT KNOWING IF YOU ARE DRIVING TOO FAST OR TOO SLOWLY. THE SPEEDOMETER WAS LIGHTED ON MY 2008 SIENNA LE. THE SPEEDOMETER IS LIGHTED ON THE 2017 SIENNA XLE. TO INTRODUCE SUCH A SAFETY HAZARD ON THE LOWER PRICE MODEL SEEMS REALLY INAPPROPRIATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969915April 1, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V858 RECALL DATE: NOVEMBER 22, 2016 MANUFACTURER RECALL NUMBER: G14 SUMMARY: IN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISK: IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. REMEDY: TOYOTA IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION. UNTIL THEN, TOYOTA WILL SEND AN INTERIM OWNER NOTIFICATION INFORMING THE CUSTOMER OF THE CONDITION AND THAT THEY WILL BE NOTIFIED AGAIN WHEN THE REMEDY BECOMES AVAILABLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER NOTES: IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. THIS RECALL DATA LAST REFRESHED: APR 1, 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969685March 31, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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