Toyota Sienna Complaints

9,048 consumer complaints on file.

#10968002March 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ UPDATED 05/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967777March 22, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 05/19/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967776March 22, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967847March 22, 2017
SEAT BELTS
FRONT DRIVER AND PASSENGER SEAT BELTS CONSTANTLY FOLDING OVER AND GETTING STUCK IN RETRACTING MECHANISM. THIS HAPPENS WHETHER VAN IS STATIONARY OR DRIVING. PULL OUT SEAT BELT TO BUCKLE, IT GETS FOLDED AND STUCK ON THE WAY BACK IN. THEN IT WON'T GO IN OR OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967415March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967429March 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO CLOSE THE REAR PASSENGER SIDE SLIDING DOOR, BUT IT WOULD NOT CLOSE. THE CONTACT CALLED THE DEALER AND THE VEHICLE WAS DRIVEN TO THE SERVICE DEPARTMENT SINCE IT WAS AFTER 6:00 PM. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE WHILE HER VEHICLE WAS BEING DIAGNOSED. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE), BUT THE REMEDY WAS NOT AVAILABLE. IN JUNE OF 2016, THE REAR DRIVER SIDE DOOR DID NOT CLOSE. THE VEHICLE WAS REPAIRED BY THE DEALER AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 63,354.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967430March 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967172March 20, 2017
STRUCTURE:BODY
WHILE PARKED DRIVER SIDE REAR PANEL WINDOW FELL FROM VEHICLE. 2ND ISSUED DRIVER SIDE REAR SLIDING DOOR CABLE SNAPPED CAUSING DOOR TO BE DISABLED. UNKNOWN WHEN THE CABLE SNAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967195March 20, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967228March 20, 2017
AIR BAGS
TAKATA RECALL. I NEVER RECEIVED A RECOMMENDATION NOTICE. I ONLY DISCOVERED IT IN THE NEWS. AFTER NUMEROUS CALLS TO LOCAL DEALER, RECALL WAS CONFIRMED. ONLY AFTER I CALLED TOYOTA HELP NUMBER DID I LEARN THAT NO ONE SHOULD RIDE IN PASSENGER SEAT AND THAT I WAS AUTHORIZED A LOANER. I CONTACTED LOCAL DEALER AND FINALLY GOT A LOANER. IT HAS BEEN THREE MONTHS AND NOTHING FROM MY LOCAL DEALER. WHAT'S MY NEXT STEP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967254March 20, 2017
STRUCTURE:BODY
POWER CABLE ASSEMBLY FOR POWER SLIDING DOOR BEHIND THE DRIVER SNAPPED WHILE OPENING THE DOOR USING THE KEY FOB. DOOR IS STILL OPERABLE IN MANUAL MODE. HOWEVER, TOYOTA ISSUED A CUSTOMER SUPPORT PROGRAM (ZTS) FOR POWER SLIDING DOOR CABLE ASSEMBLY FOR MODEL YEARS 2004-2007. THE UNFORTUNATE THING IS THAT THE SAME PART ON MY 2009 TOYOTA SIENNA IS THE SAME PART THAT IS COVERED FOR THE 2004-2007 MODEL YEARS. THERE HAVE BEEN NO CHANGES TO THE PART OR PART NUMBER FOR THE 2008, 2009 OR 2010 MODELS BUT YET THEY ARE NOT COVERED. THESE YEARS SHOULD BE COVERED AS THERE IS ZERO DIFFERENCE BETWEEN THEM AND THE 2004-2007 MODELS. MY PART NUMBER IS 69641-08030 AND WAS COVERED IF I HAD A 2004-2007 SIENNA, BUT NOT FOR ANYTHING NEWER. RIDICULOUS. ATTACHING THE CUSTOMER SUPPORT PROGRAM (ZTS) FOR YOUR REVIEW. THANKFULLY WE WERE NOT MOVING OR THAT THE CABLE SNAPPED AND HIT SOMEONE STANDING NEXT TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967257March 20, 2017
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S SPARE TIRE DETACHED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967058March 19, 2017
AIR BAGS
"TAKATA RECALL" INQUIRED AT THE DEALERSHIP AND WAS TOLD NO FIX YET. AND DON'T EXPECT ONE TO SOON. I DID NOT HEAR OF THE RELEASE DATE WHEN THE RECALL WENT INTO EFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966718March 18, 2017
AIR BAGS
AIRBAG LIGHT TURN ON WITH NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966496March 17, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 AND 16V340000 (AIR BAGS, STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966565March 17, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966606March 17, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE SLIP INDICATOR SENDS A FALSE POSITIVE WHICH CAUSES THE BRAKES TO APPLY AUTOMATICALLY WHEN I GO OVER 10 MPH. THE ROAD IS DRY, WEATHER CLEAR AND THERE IS NO POOR CONDITIONS FOR DRIVINGTHE VEHICLE IS UNSAFE BECAUSE WHILE I AM DRIVING IT CAN COME TO AN ABRUPT HALT AND THE VEHICLE BEHIND ME COULD CRASH INTO ME.THE VEHICLE OVERRIDES MY ATTEMPT TO ACCELERATE AND I AM SUBJECT TO THE 'COMPUTER'S DECISION TO BRAKE UNNECESSARILY. I HAD A DEALER LOOK INTO THIS AND THEY SAID IT WAS THE BRAKES. I HAVE ALWAYS BEEN A LOYAL TOYOTA CUSTOMER, BUT THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM SOME OF WHICH ARE ON YOUTUBE AND TOYOTA SEEMS TO BE UNWILLING TO ADDRESS THIS ISSUE. PLEASE HELP I NEED MY VEHICLE AND I NEED TO BE SAFE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966319March 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE STARTING THE VEHICLE, THE CONTACT HEARD A RATTLING SOUND AND FELT AN ABMORNAL MOTION IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SUPPORTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965688March 15, 2017
AIR BAGS
S10 APPROPRIATE HANDLING- COPY OF A LETTER TO THE CUSTOMER SERVICE DEPARTMENT OF TOYOTA REQUESTING CONTACT WITH AUTO NATION TOYOTA TO ARRANGE FOR A LOANER AUTOMOBILE DUE TO THE FRONT PASSENGER AIRBAG RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966062March 15, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LOCKS/LATCHES/LINKAGES) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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