Tesla Model Y Complaints

4,325 consumer complaints on file.

#11470166June 21, 2022
EXTERIOR LIGHTING
Auto dimming and bright headlights do not dim for oncoming traffic consistently. Unsafe for other travelers at night. I’ve owned two Tesla’s model 3 and model y over the last 4 years. Both had issues with the Auto Bright/Auto dimming headlights. The automatic feature takes too long to turn on the high beams and takes too long to dim for oncoming traffic. The auto dimming function also reacts to reflective signs and turns off high beams when unnecessary. The auto dimming feature works best when you’re approaching a curve where the travel path is to the right where oncoming traffic crosses the field of cameras. Auto dimming rarely works when turning to the left or straight for on coming traffic since cars are to the left of field for the cameras or head on traffic but Auto dimming feature fails. The bright and dim will go on and off as cars approach further causing issues with people flashing lights at you in their direction of travel. The auto high headlights also react to reflective signs and will go high low high low further causing safety issues when they should remain on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470137June 20, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am reporting 3 incidences of Phantom braking with adaptive cruise control on, and 2 incidences of phantom vehicle displays on the central console while parking into a garage. 4/17/2022 ~ 1pm. on RT 101 CA between King City and Camp Robert Rest Area/Bradley. Traveling at 75-78 mph on widely separated divided straight highway, with no trees, only low grass, and no cars nearby, we (my wife driving) experienced two sudden jarring braking slowdowns. This is a hazard if there is a car tail-gating us or if the following driver does not expect us to brake for no reason. 4/18/2022 ~ 11am on Rt 10 CA between Palm Desert/Indo and Desert Center, We were traveling at 76 mph on a widely separated divided straight highway, with no trees, and only low grass. A Tesla car in front of us suddenly braked for no apparent reason and shortly thereafter pulled over to the shoulder and stopped. A few minutes later we experienced a sudden braking action in our Tesla car. In May/2022 we observed two separate incidences of a phantom van displayed on the Tesla central console while parking our car into our garage. A phantom van appeared once on the right side and once on the left side when the Tesla car was half-way into the garage. We park in the center of the garage which is relatively empty with 2 plastic tool boxes on the left side and a Traeger grill on the right side. The garage is 19' by 19' with a 16' wide garage door opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469971June 19, 2022
SERVICE BRAKES
Driving on an empty highway at 75mph. Brakes engaged And alarm sounded. Slowed to 55. We almost hit the dashboard. Then car stopped braking and drove fine. Happened twice in two trips
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469962June 19, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469960June 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469957June 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple sudden, unwarranted braking events while using cruise control on a highway with crossroads.braking appeared to occur mostly at those crossroads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469898June 18, 2022
SERVICE BRAKES
My vehicle brakes suddenly for no apparent reason. Happens usually on highway, usually when on self driving or auto navigation mode but also in cruise control rarely. It will go from 65 or 70 mph to 35-40 mph all of a sudden without warning without any vehicle close by. I notified Tesla multiple times. They said “it happens”. They asked me for exact date time location, I gave it, it still happens so I gave up and don’t use self driving much I cannot now tell you exact date time but if it happens next time I can keep records
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469874June 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Purchased a Tesla Model Y approx. 3 weeks ago and within the first day experienced sudden, aggressive braking on the freeway with nothing around and no apparent reason for braking at all. This has happened at least ten times in the three weeks we’ve owned the vehicle. It’s very scary when it happens and we’re very concerned it will cause an accident with my family and small child in the back. It happens when the car is in auto pilot and adaptive cruise control. The car gives no alert and no indication that it’s going to brake hard all of a sudden in the middle of the interstate at 70 mph it will instantly drop speed by as much as 15mph or more. Thankfully nobody has been behind us yet. For us this is an extreme safety concern and we have expressed this to Tesla and I have sent out a maintenance technician today who took it for a simple test drive and said there’s absolutely nothing wrong with the car and that’s the safest car in the world and that what we were experiencing is normal behavior for a Tesla and to be expected. He said when it happens to stereo on the accelerator to get it to stop which is ridiculous. This is a known problem generally referred to as phantom braking and I was assured by the sales rep before accepting the car that this doesn’t happen in auto pilot and nothing to be concerned about. Now here we are stuck with a dangerous vehicle that they can’t fix and won’t take it back. Please help get these cars off the road until they fix this huge safety issue. I am shocked there has not been a recall. I will also file a complaint with the state of Washington.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469679June 16, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
While sitting behind a car at a red light, the car suddenly went into autopilot and spontaneously accelerated forward at a high speed, causing a rear end collision and over $7000 damages to my car. The sedan that was rear ended by me incurred damages but I have no idea how much. . This is the second time this car has suddenly unintentionally accelerated forward while at a full stop since 1/22 ( I've owned the car since 7/2020). The first time while sitting at a drive through pharmacy window- thank goodness there wasn't a person in front of me! The second time, as stated above, at a red light at a busy intersection. Once again, thank goodness there was a car in front of me to stop the car, otherwise I might have ended up in cross traffic with potentially fatal results. UN-nerving. In light of the Washing Post article, I believe this safety hazard issue needs to be thoroughly investigated before someone gets killed. I've asked for the car data and am still awaiting a manager from Tesla to contact me to discuss what happened and if there was anything on my end that could have caused these incidents to occur. I rarely used by autopilot but since have completely disabled it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11469656June 16, 2022
UNKNOWN OR OTHER
I had the Tesla on autopilot on interstate I-80, it was raining. The car was in the middle lane. It suddenly started to slide to the right and hit a truck in the right lane. I tried to regain control of the vehicle and hit the brake hard, but it did not seem to work. Tesla clipped the truck and continued to slide off into the guard rail.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11469561June 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was traveling on a highway when my Tesla Model Y abruptly slammed the brakes for no reason while Autopilot was engaged. The vehicle slowed down very aggressively, this could have caused an accident if there was another vehicle following close behind me. After the first incident, I blamed a dirty windshield/camera lens blocking the systems ability to see what was ahead. But it happened two other times on different days. At this point I was convinced that there is an issue with Tesla's Forward Collision Warning system. On a different occasion, I was driving under an overpass and the shadow on the pavement (overpass shadow) triggered the collision warning and once again aggressively applied the brakes. It is very unfortunate this is happening on this vehicle. I love my Tesla Model Y, but I am very hesitant to use Autopilot due to these issues. I personally like Tesla because they are using advanced technology to make driving a lot safer for everyone on the road. However, it is our responsibility to report these issues so the manufacturer can investigate the root cause. I hope this comes to a solution soon because it is a very dangerous situation that can cause harm to me and my family as well as others on the road. I will point out that I have been fortunate there were no close vehicles in behind me during the three separate times this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469300June 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving in a "train" of vehicles at about 65 mph using "autopilot" when my Tesla model Y slammed on the brakes when the paving changed color. I was almost rear-ended by the unsuspecting car behind me. Emergency braking without a valid reason, or even an observable reason, has occurred several times since we took delivery of then car two years ago, but not as severely. I am reporting this 2021 incident now due to the recent publicity. I urge the NHTSA to clamp down on beta testing of vehicle automation by unsuspecting new owners. Vehicle automated driving on public streets is a threat to public safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469439June 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
-Auto pilot (adaptive cruise control). Yes it is available for inspection. -Vehicle unexpectedly slowes down on highways (when using cruise control) at an unsafe rate when there is nothing in the path of the vehicle. This has cause multiple instances of vehicles almost rear-ending me due to the rapid deceleration. -I have asked a Tesla Service Center representative about the phantom breaking and they stated it was a known issue and that was being worked on. -No, the vehicle was not inspected by the manufacturer since we were advised it was a known issue. -There is no warning lights or sounds before the vehicle suddenly brakes. I suspect that hills, shadows, on coming traffic on two lane highways are some of the causes for the phantom braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469420June 15, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving with adaptive cruise on and car will brake suddenly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469397June 15, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On 5 or 6 occasions while driving on the highway, using adaptive cruise control, the car has braked with no traffic anywhere around us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469257June 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While operating the car in adaptive cruise control on AZ87 the vehicle braked hard two separate times. There were no other vehicles around and there were no obstacles in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469197June 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469115June 14, 2022
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car was being driven on a low speed road (about 30mph) and suddenly the traction control, ABS, power steering, and all drivers assistance features (automatic vehicle hold, emergency braking, etc) all went out as well. The car became very dangerous, instantly and the car was almost in an accident. The manufacturer has been completely unresponsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469096June 14, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car will break for no reason when cruise control is enabled or autopilot. This happens at least once every time I use it. The deceleration is abrupt and could cause someone to rear end me. The cruise control is useless because it’s so bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469078June 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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