Tesla Model Y Complaints
4,325 consumer complaints on file.
- #11468077June 7, 2022FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic braking came one while I was driving 70 mph on Hwy 86 through New York State as we approached 3 of the 5 or 6 overpass bridges. My speed dropped quickly to 50 mph, at which point I hit the accelerator to get back up to highway speed. A similar behavior happened several times on this trip when going though an S-shaped curve. Similar behavior also occurred at slower speed ( 30-40 mph) when a car turn in front of me when the car was about 1 block in front of me and turned safely and cleared my path easily. I would have not braked in this situation.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11468092June 7, 2022SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle phantom breaks spontaneously upon an interstate drive for 1.5 hours on cruise control it will slam on the breaks between 3-5 times when there is no car or object near the vehicle. This has been reported to Tesla and they do nothing and pose no solution to the problem. It is dangerous and going to cause accidents.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467977June 7, 2022VEHICLE SPEED CONTROL, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Car consistently slows down to 25 MPH in 60MPH zone on i4 with Auto-Pilot enabled.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467925June 7, 2022FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is a supplement to NHSTA Safety Issue ID 11467902. I requested service from Tesla. Attached is the service center's response writing that it is software subject to updates. This is unacceptable to me as the car is not driveable with this safety issue.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467831June 6, 2022STRUCTURE:BODY
The welding link on the frunk is broken and while driving the frunk is pressing down while driving the car.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467902June 6, 2022FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During 350 miles of driving, I experienced over 35 phantom braking events. Most were while driving at 75 mph. Some were while driving 45 mph. It did not matter whether I was in Autosteer with cruise, cruise alone or driving manually. I turned off Emergency Braking on the screen. I still had incidents. Some incidents were severe to the point that I could feel the ABS. There were no other cars, structures, signs etc. in the vicinity. Had there been a semi following me, there would have been an accident. If another car, I could only hope that they had traffic aware cruise and emergency braking. This is unacceptable as it is so dangerous.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467898June 6, 2022SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We rented this vehicle for 2 days, in which we experienced phantom braking thrice. It was seemingly the forward collision detection. The first time was after a car had fully crossed the highway at a reasonable distance ahead of us. The second time was when it detected cyclists along the shoulder, with no danger of collision. The third time was as we approached a sharp turn in the highway, where a semi-truck was parked/stationary on the shoulder mid-turn. In each of these instances there was no need to slow the vehicle, but the car suddenly braked almost to a complete stop. Cars around and behind us were surprised and we were forced to swerve. It is unclear if the brake lights engage during these sudden phantom braking incidents.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467895June 6, 2022SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have been experiencing that my Tesla suddenly automatically slammed on the brakes while it’s on self driving mode on highway specifically I-66 and while returning from my work from Nebraska Avenue complex to Ashburn VA. This automatically phantom braking is very dangerous.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467806June 6, 2022FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It is the phantom braking issue. When I was using autopilot driving at high way at around 70 miles per hour and a car behind was approaching my car, I passed a car at my right lane and changed to the right lane after I turned on the turn signal and the autopilot mode was changed to cruise control mode. As soon as I completely changed the lane, the car decrease the speed suddenly. It is dangerous since the car behind my car was close, so I had to increase the car speed by push the speed paddle. No injure happened but it is an issue needs to be fixed. I have not reported this to Tesla and have not sent the cat to the service center for inspection yet.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467722June 6, 2022SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car had a phantom braking incident where I was on the freeway with the autopilot set and the car slammed the brakes on because it thought it saw a person in the freeway. This is what it showed on the screen. The car decreased the speed from 70 mph to 40mph. There was no notification of this decrease. This has happened before in the car, but not as drastically and it doesn’t happen very often.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467712June 6, 2022FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Recently, I had a long distance trip and and Tesla Model Y braked the vehicle at highway speed when it was on Advanced cruise control 3 or 4 times with obvious reasons. I had to push the acceralator pedal to speed up in order to avoid rear ended collision in a bumper to bumper traffic.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467686June 6, 2022FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Breaking. I was driving just after the sunset on the highway 101 with autopilot/FSD engaged today 06/05/2022 at about 8.15 pm. The car was driving over 70 mph but suddenly it applied break for no obvious reason. There was a truck behind me and I was really afraid I would be rear ended, but luckily I took the control and was able to avert the situation. It is a significant safety issue and I am afraid riding Tesla with autopilot engaged.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467665June 5, 2022FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For the last several software versions, the car experienced “phantom breaking” when on a high speed roadway with no apparent obstacles in the road.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467654June 5, 2022FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on Auto pilot and with no obstacle in sight or the need to do so, the car AEB system get activated ( PHANTOM BRAKING) another complaint that I got is went the traffic lights changes to green and I'm on Auto Pilot and the car slower down on the middle of crossing that intersection that can create an accident because the car from behind do not expect you slower down, the AEB system get activated went it's nothing in front of you.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467649June 5, 2022ELECTRICAL SYSTEM
The Back windows go up and down when trying to roll them up.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467648June 5, 2022FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking. Had car on cruise control and FSD and car would brake excessively for no reason.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467643June 5, 2022SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The brakes engage during lane assist mode as if to avoid something in the road although there is nothing there. This happens many times on a road trip from Phoenix to Los Angeles on I 10. It also happened multiple times on the freeway in town in Phoenix. It is very jarring
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467638June 5, 2022LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
On June 2 around 3:40pm CDT while driving in cruise control on I-43 in Wisconsin around 70mph my car suddenly went into corrective lane assist with warning alerts and steering wheel action. There was no reason this should have happened.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467636June 5, 2022VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on I-43 in Wisconsin on June 2 around 2pm CDT while in cruise control the car suddenly went into emergency braking and slowed down dramatically requiring me to override the system. There was very little traffic and a semi-truck about 200-300 yards ahead of me.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11467618June 5, 2022BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
2021 Tesla's rear-view camera and collision warning systems did not activate when backing out of a parking spot. Tesla screen showed the navigation map instead of the rear-view camera while I was backing out at low speed ~2 mph. A 2003 Honda Pilot directly behind me was also backing up at the same time resulting in a collision. After the crash, I confirmed that all safety features were enabled and I have always installed all regularly scheduled updates. After searching online forums, I found many customers reporting problems with their on-screen camera not activating. I have noticed that the camera did not consistently activate in the past. Sometimes it would, other times I would have to manually press the Camera button on-screen in order to view behind me. There were no on-screen notifications of problems before the event. However, there was one notable change I made to re-enable Sentry Mode (security) after being disabled for some time. Prior to the event, I was notified that two Sentry Camera events were available to watch but they would not load when I touched on screen. After the crash, I discovered after the crash that both Sentry and Dash Cam were not working so there was no footage at all of the crash! Nor were these Sentry events visible. This leads me to believe there is a bug with the camera system.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0