Tesla Model Y Complaints

4,325 consumer complaints on file.

#11468896June 12, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Reporting “phantom braking” issues during 1600 mile cross-country from Kansas to California. During this trip there were approximately 45 incidences of the rapid uncommanded braking while on 4 lane divided highways. All driving was daytime, sunny weather at speeds between 70-80 mph. Braking occurred with both cruise control/auto steer enabled (No FSD), as well as only cruise control enabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468873June 12, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Several instances of emergency braking applied without warning or obvious need during multiple driving sessions. This results in an unexpected rapid vehicle deceleration. Fortunately no other vehicle was following close enough to represent an imminent safety hazard though it is easily plausible this could happen. Typically the issue occurs when traveling uphill or around a bend and encountering traffic in an oncoming lane, structures (bridges) or dark shadows. The unexpected emergency braking has also happened when adaptive cruise control or autopilot is engaged while overtaking large vehicles on the left (tractor trailers in the right lane). I have also noticed several erroneous lane departure warnings despite turning off these notifications on the dashboard. They are more a nuisance than safety hazard so far but would like to completely silence them entirely. These issues have yet to be reproduced or inspected by the dealer, police, insurance or other investigator. No warning lamps or indicators were active at the time the braking or lane departure warnings were observed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468854June 12, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11468817June 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
using autopilot adaptive cruise control, the vehicle on several occasions but mostly on non median highways the car for no apparent reason brakes hard. vehicles around me especially behind are put in danger by my sudden, hard braking for no apparent reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468780June 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With Autopilot engaged (either adaptive cruise or self-steering), the car break unexpectedly on 2 way highways. This usually happened when a semi truck was coming in opposite direction, in its lane or the car in front will move into a left lane and slow down at a safe distance. This had the potential to be rear-ended. Not reported to Tesla or inspected. No prior warnings. There were 6-7 incidents in the span of 3 days of travel from WA state to CA, over 1100 miles, starting on May 18, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468749June 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car applies breaks while cruise control is set when there are no obstacles in the road and no risk of collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468723June 10, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car, while in autopilot, panic brakes for no reason. We took a trip cross country and this happened at least 20 times at highway speeds. I had to have my foot over the accelerator to be ready to overtake the panic braking when it happened. Add me to the owners experiencing this issue: https://www.autoblog.com/2022/06/03/tesla-brakes-complaints-nhtsa/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468663June 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking and stopped completely. The contact stated that there were no other vehicles nearby during the failure. The contact depressed the accelerator pedal and the vehicle responded after several attempts. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468656June 10, 2022
AIR BAGS, SEATS
Tesla Model Y passenger airbags are armed automatically based on the weight in the seat. The manual states the airbag should be on with a person weighing above 100 lbs. The airbag does not turn on consistently for my wife who weighs about 120 lbs. About 80% of the time the airbag remains off. Even when the airbag is on, sometimes it will turn off from a deceleration approaching a stop sign. Took the car in for a service at the Tesla service center and they say airbag staying off is "normal" for a 120 lbs person. They advised we tilt the seat cushion down in the back to help activate the weight sensor. The passenger weight sensor or the program logic of the car is not reliable to turn on the airbag for my wife consistantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468647June 10, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL
I have encountered several "phantom" braking events while driving my Tesla Y in auto-pilot mode, all on the freeway or highway. This most recent event occurred while returning from Las Vegas. In each case, something dark across the road triggered the event. In two cases it was dark asphalt strips that were perpendicular to the highway. in the other case, it was a dark shadow of a bridge across the highway. I assume the car's auto-pilot system thought these things were solid objects and therefore braked. I captured each phantom braking event on the car's built-in camera and am enclosing the screen captures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468628June 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 50-60 MPH with the self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468618June 10, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, SUSPENSION
I was pulling out of the garage and I heard disturbing sound coming from the bottom it sounds like something is breaking. I thought I drove over something like water bottle but a lot louder. So I stopped halfway through the garage and looked under, nothing visible looked around each tire nothing, checked the monitor screen no warning, nothing, so I thought maybe the sound is not coming from the car and I decided to continue, pulling out and made it to the drive way and still a lot of noise sounds like big crack sound. I parked and checked the tires nothing. Looked under the front bumper, it looks like something is a little out of shape but it wasn’t clear. Then I realized I can’t drive like this so I started to drive forward the noise was very loud, barely made it to the original parking spot then I got out of the vehicle, checked again and a lot of stuffs hanging near front wheels, looks like something is wrong with the suspension, the car has only 2000 miles on it. The worst part is that there is not a single warning sign on that big screen which supposed to show If something is not in order. If it wasn’t for the unpleasant noise, my 7 month pregnant wife would have been driving in the middle of a freeway in less than 5 minutes. I am still shaking from how close we were to be a real danger to ourselves and to other drivers on the roads. We got lucky that it happened right before we get to the roads. I want a full safety and defects inspections on the 2022 model Y
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468601June 10, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving to and from mammoth lakes California. Middle of the day, clear weather, with no other cars within thousands of feet if me. I put my vehicle into adaptive cruise control (not autopilot) and several times during the drive the brakes would slam to the point of reducing my speed from around 70 mph to roughly 40 mph very quickly. It was extremely happened and was repeatable but with no known reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468536June 9, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle braked and slowed down on the highway for no reason when on autopilot. The speed of the vehicle was around 55 mph when suddenly it stated to decelerate for no reason. Ot resume speed after 100 ft or so
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468522June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While on autopilot my car will randomly brake hard. This issue seems to occur when passing a semi truck on a curve or narrow roadway; when shadows or pavement color creates a clear contrast, and other instances for seemly no good reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468516June 9, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unexpected and rapid slowing/braking of vehicle since new in November of 2021. Occurs when on cruise control usually at highway speed, more often on open highways and have possibly (though not always) related it to cresting a hill, distant reflective “water mirage” on our western roads, passing large trucks, two lane highway having large oncoming trucks +/- on curves. On one occasion while passing a semi truck with car on my tail came within a foot or so of being rear ended. Many other occasions where got to point I do not feel safe using the cruise control. We have driven it from Denver to Tucson in November and back in May, both times was worse on wide open western roads, sometimes tho not always with bright sun, pretty unpredictable and random but often to point of not using any of our autopilot or cruise control functions with confidence of safety. No warnings, lights or prehappening signs. Reported and examined in Tucson on arrival there in Nov/21. Told would “get better with time” and further hardware updates. Hasn’t happened with city driving (tho rarely use cruise control. Happened a couple times on highway drives in Arizona while on cruise and thought maybe better until recent trip to Denver when it was as severe as November. Again contacted Tesla and told would lengineers are aware of problem and would be fixed with hardware app fix at end of June. Recontact them in July if still an issue. When serviced in November for this issue tech said he could see in computer log what was happening. When I set up appointment this time basically said live (or die) with it until June and nothing they could do til “hardware fix”. In blanks below I entered last episodes date. It has been ongoing from 11/2021 to present at speeds from 50 to 80 mph. Started with first trip when less than 300 miles til present 5436 miles on it. Could almost guarantee it would happen on highway trip with cruise control if you would like to risk your life on a test drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468450June 9, 2022
SERVICE BRAKES
During our trip from San Jose, CA to Park City, Utah, we experienced number time phantom break while the car was in autopilote mode. All of the incidences were on the highway and there were no traffic. The car came to a sudden slow down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468362June 9, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Braking. I was on Auto Pilot on the freeway traveling at 75 mph. All of a sudden the car did an automatic hard brake and the car started to veer toward the center divider. The car only had 64 miles and was brand new. This was the first time I had used autopilot and had been on the freeway. There was a truck on my right and it was a 2 lane freeway. Nobody has inspected the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468359June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When autopilot, it’s sudden breaks with no reason. My wife got neck injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468200June 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While having the autopilot engaged (speed and lane control) with no vehicle near by, the autopilot reduced the speed, aggressively, by applying the brakes. I immediately stepped on the gas pedal to override the braking. This has occurred a few times (3-4 times), since it was first experience. Additionally, the autopilot will engage the brakes when there is an oversized vehicles (mainly RV's) in the next lane, even if the oversized vehicle is properly in their own lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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