Tesla Model Y Complaints

4,325 consumer complaints on file.

#11473858July 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using Navigate on Autopilot, vehicle applied heavy braking when no obstacle was present. Vehicle was traveling on a flat highway, no vehicles were within eyesight ahead and there was full daylight with the sun positioned behind the vehicle. Vehicle traveling behind us swerved to avoid collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473856July 14, 2022
SERVICE BRAKES
My 2022 Tesla Y brakes suddenly when I am not expecting it to. This has happened many times on the freeway in traffic at high speed and often with large trucks behind me. I am concerned that I will get rear-ended by a much larger vehicle. This unexpected sudden braking has also occurred in city traffic. My car does not have full auto pilot- it has the standard driver assist that can't be removed from the car. I have tried to get help from my local Tesla Dealer but the service dept has been unwilling and uninterested in providing any service for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473651July 13, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car is experiencing phantom braking nearly every time I use cruise control. It only happens when there are no cars or other obstacles in front of me. It happens at various speeds. The braking slows the car to a stop within seconds if I don’t immediately disengage the cruise control, even at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473647July 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently. This just happened yesterday, so it has not been inspected by Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473311July 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several occasions when in Autopilot the car suddenly rapidly brakes and decelerates for no reason. Last time was this past weekend and car behind barely avoided a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473268July 10, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I was on a road trip I had my 2022 Tesla Model Y in autopilot and with out warning it gave myself and my passengers whip lash because it brakes for no reason. On the course of my road-trip it happened more times than we could count. One horrific time was when a white Cadillac Escalade was tailgating me the Tesla threw on the brakes heavily and almost caused the car behind me to hit me. This is very dangerous and the other driver started threatening me and my family harm. I need Tesla to fix this issue with a great sense of urgency. This is extremely dangerous and in my case we were lucky to not sustain any physical harm or death but the chance was and is still great if they do not fix this issue with autopilot braking randomly not for just myself and my family but countless of other Tesla owners that are affected by this scary unsafe issue. Random braking occurred again on 07/05/22 while on a highway with no traffic. This time consumer's model y was on cruise control. Consumer stated he hardly uses autopilot feature because of his past experience. But continues to do this just on a basic cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473215July 10, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Over the last few weeks I've been on several long road trips. During this time I've experienced "Phantom Breaking" (Breaking that I didn't cause) - abruptly. Very strong breaking at time. It happens around once every 40 to 100 miles of driving. It happens when using Cruise Control or when using Enhanced Autopilot. It seems extremely dangerous at times and has caused at least one care behind us to swerve into a passing lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473104July 9, 2022
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
Going 40 MPH on CA 210W in left lane. Full Self Driving available on vehicle but no autopilot/lane assist activated at time of incident. Steering wheel locked up completely; I was unable to turn the wheel at all so I ended up drifting across 4 lanes of highway (miraculously didn’t hit anyone) and ended up under a semi. Car airbags did not deploy and system did not detect a collision. Contacted Tesla to ask about the cause of the accident multiple times; never got an answer. They had us pull the USB in glovebox and see if anything is on there but there wasn’t even though dash cam was activated. They “escalated” the ticket to a supervisor and have been ghosted ever since asking for an answer. We scheduled a service appointment to have them check out the vehicle and they canceled it. It is a miracle that I did not die; I have severe PTSD from the incident which has affected my career negatively. I would like Tesla to take accountability for things like this; it’s scary that they don’t and threaten legal action instead.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11472897July 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car had several hard braking incidents while using the adaptive cruise control/autopilot. The hard brake incidents seemed correlated to dark areas on the highway pavement. The incidents appeared correlated with actual darker pavement as well as shadows from overhead bridges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472799July 7, 2022
SERVICE BRAKES
While driving my Tesla Model Y sudden braking happened numerous times. During the last event a Large Semi-trailer Truck was extremely close to my rear bumper felt as if I was going to be rear ended and the Semi was beeping the horn thinking I was placing the brakes. This is very concerning to me. This is a safety concern due to system malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472650July 6, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2022 Tesla was in auto-pilot mode, not FSD. Phantom breaking occured on July 6 in Sacramento on Business 80, two incidents about 20 minutes apart. First incident, vehicle suddently slowed from about 65 to 30. Second incident, vehicle suddently slowed from about 65 to 10 (almost stopped) where we almost rearended. The driver was extremely angry as evidenced when he changed lanes to pass us (can't blame him), as Tesla began to reaccelerate. I have heard of phantom breaking incidents, but twice in one short trip where the second had the potential for a serious accident would indicate to me that Tesla needs to take action. I hope you relay this to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472614July 6, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On July 2nd, 2022 I was driving back from a family visit in Palo Pinto County, TX and had auto pilot engaged for part of the drive. In a span of 40 minutes of that drive on a continuous stretch of Interstate 20 headed east to Dallas the car softly automatically braked once, and twice more strongly braked. In one of those instances I was near another car (near is defined as within 1/8th to 1/4 of a mile) and in both of the other instances I had NO one else within close proximity that could've caused a "reaction". That stretch of i20 is 2 lanes each direction with a median in between, no oncoming vehicles are within at least 75 - 100 feet. In the instance with the car closer, had I not been more reactive and paying attention closely, this WOULD have lead to an accident with another vehicle. In the instances with no traffic IMMEDIATELY near me.. given that rate of speed, it could STILL lead to an accident by over-reaction from others not expecting to see someone slamming on their brakes in a 75MPH zone. Tesla has been extremely unhelpful, their remote diag team says the system is "operating normally" and will not deal with the situation further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472611July 6, 2022
BACK OVER PREVENTION, EQUIPMENT
The contact owned a 2022 Tesla Model Y. The contact stated prior to driving the vehicle, he was charging the vehicle due to low electric power. The manufacturer informed the contact to take the vehicle in for service. The contact stated while driving approximately 65 MPH, the computer inadvertently shutdown and the steering wheel was difficult to maneuver. The vehicle then drove off the road, and the contact drove over a grassy area and the curb. The TPMS warning light illuminated. The front axle was completely fractured. The police were not initially on the scene; however, the police arrived the following day. A police report was not filed. There were no injuries sustained. The contact attempted to have the vehicle towed several times, but was unsuccessful; however, the vehicle was finally towed to the dealer. The vehicle was not diagnosed or repaired. After the contact consistently discussed the failure; he was informed by the insurance company that the vehicle was deemed a total loss. The contact received a notification for NHTSA Campaign Number: 22V296000 (Back Over Prevention, Equipment) and related the failure to the recall. The approximate failure mileage was 9,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472447July 5, 2022
UNKNOWN OR OTHER
HVAC "dog mode" failed for the second time after repair. Manufacturer says this is a known issue but no alert sent to owners. Screen indicates rising temp, notification sent to phone of failure. No known timetable for fix but no alerts to owners
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472446July 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
phantom braking. It happened several times during my road trip, when I turned on autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472421July 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Braking system applied brakes while on the interstate going 75+ MPH no reason to brake, happens quickly on most instances, I hurry to hit the accelorator to speed back up to speed as to not cause any incidents. First several times it is very uncomfortable to experience, causing concern to be easily hit from the rear in areas with more traffic. The issue is not reproduced as it seems to happen when the car "thinks" it has a reason to brake,different enviromental changes such as cars, in the other lane, or shadows seem to have an affect as well. NO inspections have been completed at this time. No warnings seem to be triggered when this takes place, just rapid unexpected deacceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472260July 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking during normal highway travel at high speed, multi accuracies in one trip. The braking made vehicle travel speed dropped from 70MPH to 50MPH suddenly and pose great danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472191July 3, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving the frunk/hood opened while vehicle was in motion. Everything says your not able to drive or opening while in drive. My wife had just used it shopping. Drove 300 yards with No warnings. Then stopped at a light then when she was accelerating it opened and broke windshield, hood and hinges, scratched left fender inside. She was able to pull over without cause anymore damage to her or anyone else. I then meet her and I was able to drive the car with the hood open and damaged. I then removed the hood completely in order to drive it home all while no safety warnings going off. Tesla has had it since 6/3 and no determination of why or fault. $4600 estimate for repairs Still not fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472138July 2, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on I5 north with autopilot enabled at 75 mph and the car decelerated rapidly to 45 mph. There could have been an accident if someone were behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471962July 1, 2022
UNKNOWN OR OTHER, STEERING
The car suddenly stops responding with the entire system seems to be shut down. I cannot access any controls including lights, brakes and any other safety features. I reached out to tesla regarding this and even sent them a video showing the same. They are not responsive at all and seem to not care about this. The car had sidetracked due to no visibility (Wouldn't consider a crash but almost one)This happened multiple times and is really a big safety concern. We were in the middle of woods when this happened and my wife was alone the other time. I would really appreciate if you expedite this issue and get us a solution. The image below is taken when the lights were on but eventually they were gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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