Tesla Model Y Complaints

4,325 consumer complaints on file.

#11490740October 25, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
While on cruise control at @72mph the car has been “phantom” braking. The last time there were flurries, but the first several times there was nothing impeding the car nor were any vehicles within camera range. This is a very unsettling feeling. No, no and no. There have been reports to your site with this regard. tyvm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490854October 25, 2022
EXTERIOR LIGHTING
This is a general complaint, not specific to this VIN Headlights on many modern cards are becoming increasingly brighter, causing major safety issues in the ability to see facing oncoming traffic. I find myself often blinded by an oncoming vehicle that does not even have its brights on. Is there anything being done to address the issue of manufacturers installing headlights that are a safety issue for oncoming traffic?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490869October 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Experienced phantom braking 6 times. There was no warning Automatic emergency braking system engages when there is no other vehicle around. Also experienced phantom braking with automatic emergency braking system turned off but cruise control was on, 2 times. Tesla shop replaced some type of coolant sensors and recalibrated mirrors but phantom braking still occurring. Technician took vehicle out on highway and did not experience phantom braking, and suggested more monitoring from me using "bug report" on screen to document incidents. Currently I avoid cruise control and automatic emergency braking system because of the potential of being rear-ended with rapid and unplanned slow down. This is a dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490833October 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle is subject to phantom braking. When I use the adaptive cruise control and am driving in the middle or left lane (i.e. when there is a clear lane to my right), the car will brake when there is no car beside me. Sometimes this occurs when I am passing a large truck on my right. Last weekend, I was driving 68mph on a highway during a bright sunny day. There were no cars on either side of me. The car braked for no reason. I had to step on the accelerator pedal to get back to highways speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490790October 25, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
UNKNOWN This incident happened on 10/16/2022 while on I-95 while the vehicle was engaged in the Auto-Pilot mode on the highway (We do not use this autopilot mode unless we are o the highway for long distance drives and that is very infrequent). The vehicle suddenly swerved around and lost control while on auto pilot. As always my hands were on the wheel and I could undo the auto pilot and take control of the vehicle. Fortunately there were no other vehicles around us and there was no damage! We have filed another claim previously with the NHTSA - 11455695
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490768October 25, 2022
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490697October 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking is common when driving on highway with advanced cruise control. On a recent trip from Tucson to San Diego I noted seven events in a 300 mile stretch. There were no cars within 1/2 mile in front of me, or any road debris during any event (I saved dash cam footage each time). There was a car behind me during one particularly violent event. I regularly commute on I-5 between San Diego and Irvine. One event per 70 mile trip is about the average. I’m almost used to it now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490533October 24, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490501October 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was returning home with my family at around 7 pm today (10/23/22). The autopilot (basic autopilot) was engaged and the vehicle was moving at 50 mph. Suddenly the car seemed to have engaged the brakes and I felt it almost came to a stop. At that time the red steering wheel alert appeared on the screen with the message to take control immediately. I had not braked nor there was a vehicle or any other object or vehicles in front of me or behind me. No vehicles were on the other lane either. The only thing I can clearly remember was a pickup truck waiting at a stop sign in a street connecting with the road I was on on the opposite side from me. Luckily there were no vehicles directly in front of me or behind me. It would have caused an accident if there was car behind me. All of us really got scared and my children are claiming they will never travel in my Tesla again. The vehicle may be inspected if needed. From what I read about this phenomenon it looks like what I experienced was a “phantom braking” event. The vehicle has not been inspected by anyone at this time after the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490483October 23, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving with cruise control set to 70-74mph, we had several incidents of phantom braking on a recent road trip. From 70mph with no obstacles, trees, structures, or other cars in sight, the car would suddenly brake itself. This happened multiple times, sometimes just a minute or so after the previous time. We were saved from being rear-ended only because the cars behind us were far enough back, but it was terrifying nevertheless. We cannot use cruise control anymore. Tesla must address this totally unacceptable safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490476October 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While travelling on TX-130 legally at 85 miles-per-hour with cruise control enabled, the braking system suddenly and without warning self-engaged, greatly reducing the speed of the vehicle. System available for inspection upon request (however I can help). The sudden speed change at such a high speed is alarming to the driver, possibly provoking unneeded corrective action which could destabilize the vehicle. If another vehicle had been following even reasonably closely, a collision was very likely. A collision at such high speed is obviously very dangerous. Manufacturer has not been contacted, but such "phantom braking" is the subject of frequent news articles from various sites. No explanation for the cause of the braking was displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490462October 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom breaking on autopilot on highways
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490396October 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The AutoPilot or Full Self Driving malfunctions by suddenly braking for no apparent reason. Going from 70mph to 50mph on a busy highway can cause cars in the back to crash into my car. Along a two lane road the car suddenly started braking and veered right when a large 18 wheeler passed in the opposite lane. Causing cars behind to suddenly brake to avoid hitting my car. Another time car suddenly braked because there was a change in color where the road had been patched and there was a slight dip in the road. The problem has been confirmed by many other drivers and NHTSA is looking to the issue. I do not know what the Tesla Company is doing about this problem. There was no warning before the sudden braking happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490239October 20, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was going on I-95 North (Palm Beach County) on Autopilot (and I had Full Self Driving enabled in my car). It was raining, and I was at moderate speed, I would say 45-50 mph. The car started spinning uncontrollably. By miracle nodoby hit me, the card corrected after what I believe were 2 spins and continue on the same direction as traffic. I believe, with the nerves of the moment, that about 45 to 60 seconds later, I put auto pilot again, not knowing what hapened. And the car, out of nothing, started spininng again. 3 times, and I hit the opposite wall of the highway. By another miracle, nobody hit me (rush hour, I-95 north, 820am)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490091October 20, 2022
UNKNOWN OR OTHER
Windows on certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles and model year 2019-2022 Model Y vehicles to correct performance of automatic window reversal systems to comply with regulatory standards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489932October 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have been experiencing phantom braking on my Tesla Model Y. It is a new vehicle, which I purchased at the end of September 2022. While driving with cruise control activated, the emergency braking will suddenly engage bringing the car to a sudden slowdown/ stop. This has happened on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489869October 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Travelling 101 North from Los Angeles to Solvang. I was driving with tesla auto piloit set at 65mph. Middle of the highway, no vehicles around, no bridges or any shadows from anything. Tesla model y braked from 65mph to 20mph suddenly without warning. Serious safety issue, had a vehicle been following me i would have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489809October 18, 2022
VISIBILITY
The contact owns a 2021 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 221V7020000 (Visibility). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was notified of the issue and informed the contact that there would be a delay in the software update. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489803October 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My wife and I recently drove cross country in our Tesla Y. Occasionally, we had the forward collision warning go off for no reason. More importantly, when we had the adaptive cruise control on and particularly when the autopilot system on, we experienced episodes of sudden braking when there were no other vehicles or other objects in the vicinity. This happened, on average, once or twice every 30 minutes. It got to the point where we had to keep the cruise control off because it seemed to put us in potentially dangerous situations. My car’s software is and was up to date. I contacted Tesla about this issue. They blew me off. Thanks. Steve Steinberg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489682October 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When engaging cruise control on the highway we experienced phantom braking 2 times in 90 seconds while on an empty road. This was the first time we ever used the cruise control on the highway. The braking was aggressive, and enough to strain the passenger neck. It was scary and without warning. We feel it is too dangerous to use cruise control on our vehicle ever again for feet of causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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