Tesla Model Y Complaints

4,325 consumer complaints on file.

#11487488October 2, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control has failed many times. Recently had adaptive cruise control set at 75 mph on interstate. With no warning, the car instantly slowed to 55 mph. If a car would have been behind me I would have been rear-ended. Or worse, if someone behind me thought I was intentionally braking hard or "squating" they could become angry and instigate a road rage incident. The car provided zero warning before it braked. The car has not been inspected yet. Yes, the car is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487468October 2, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on the interstate going 85 in autopilot with no other cars around and the car slammed on the brakes. Nothing in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487373October 1, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on a clear day with trees shading part of the road when suddenly and unexpectedly the car decelerated abruptly. If another car had been tailgating me I fear it would have rear-ended me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487374October 1, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
Now that Tesla had disabled the car's radar in favor or a vision-only ADAS, I started getting many forward collision warnings when using Autopilot on curvey roads, mostly when exiting the curve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487332September 30, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving highway speeds with the cruise control on, car suddenly brakes. No vehicle or obstacle was in front of us. This happened approximately 6 times in 200 miles. 5 of the 6 times happened on the interstate in a rural area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487151September 29, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Traveling on a three lane highway at normal traffic speeds, at night with little to no traffic, the Traffic Aware Cruise Control (TACC) would activate braking with no identifiable reason. The braking is significant and would pose a danger to those vehicles that may be directly behind. For me this occurs mostly during night time driving because I tend to use the TACC when there is little traffic on the highway. I fear using the TACC during daytime due to the amount of traffic on New Jersey highways. The car is 100% drivable when TACC is not engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486998September 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When in autopilor mode (cruise controll) the vehicle ocassionally brakes for no known reason (phantom braking). This usually happens at the crest of hill if there is a guard rail. or if there is a low overpass overhead. I have reported this before (it is an ongoing problem) and discuss with Tesla representatives who reply that the car will "learn" to avoid this behavior. It is an obvious collision danger if someone is following closely. On 09/27/2022 this occured 8-10 times during a 600 mile trip
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486480September 26, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving cross-country on interstates, I've experienced multiple sudden braking incidents. Incidents occurred every day of a 3-day journey (so far). All have occurred between 12:00-14:00 local time on sunny days, dry roads, with no cars or other obstructions in front of the car--in some cases, with no cars in sight at all. Safety was not immediately threatened, but if in heavy traffic could have resulted in rear collision. I have submitted a service request to Tesla but will be traveling for the next two weeks so haven't spoken to a service rep directly--therefore no inspection, reproduction, or confirmation by deal or service center yet. No warning lamps, messages, or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486486September 26, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 55 - 80 MPH with the Adaptive Cruise Control engaged, the Forward Collision Avoidance; Automatic Emergency Braking was activated with no traffic within a ¼ mile. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486476September 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
5YJYGDEE2MF161659 VIN 2021 Tesla Model Y AWD with basis cruise control This last weekend we drove from our home in Arroyo Grande CA to the Mammoth Lakes area. Enroute, we experienced a number of unneeded emergency braking events while on the highways at speed (65-72 mph). While this happened about a dozen time, 5-6 of them were significant slow downs and could have caused us to be rear ended. In none of these events was there any reason for the emergency braking. One happened when another car was approaching from the rear quickly to pass. These events led us to stop using the cruise control entirely for the last 2 hours of our trip home. I have not yet contacted Tesla about this which I will be doing right after I submit this report. Prior to this, the adaptive cruise control had functioned normally with very few unexpected emergency braking events in the last year or so. We did disable the feature of “automatic emergency breaking” but that had no effect at all. This is a serious issue that need to be addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486465September 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On a 350 mile trip between Boise, ID and Salt Lake City, UT, we experiences four incidents of braking for no reason while using the adaptive cruise. No autopilot or full self driving functionality was engaged. The vehicle applied the brakes while at speeds of 80mph+ and it causes a violet slow down sometimes dropping 20mph very quickly requiring the driver to apply the gas to increase speed to meet the speed or traffic. This is a safety concern due to potential for being rear-ended, the violent nature could cause the driver to lose control, or cars following behind may think we are trying to 'brake-check' them in an aggressive manner. The problem has been reported previously, our vehicle has not been inspected. No warnings appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486311September 25, 2022
STEERING, UNKNOWN OR OTHER
The turn signals do not work correctly with Teslas. You have to hit the switch multiple times in order to register your intent. For example, when I plan to turn left, I hit the turn signal switch, nothing happens. Then I try it again and it works. There are times it takes three switches in order to get the signal to register correctly. This is a known issue and complaints in forums that Tesla turn signal don’t register the first time. This is dangerous if I have to quickly switch lanes or exit and having to hit the turn signal switch multiple times in order for it to work. Very dangerous. This should work every single time, the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486210September 24, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving 1400 miles Santa Fe-Austin TX-Santa Fe, experienced phantom braking over 15 times. Generally happened while cruising on autopilot at 70-80 mph. Phantom braking occurred with no warning and for no apparent reason. The car suddenly jerked and lost 5-10 mph, and the autopilot went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486225September 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I reported many instances of what is know as "phantom braking" when using Adaptive Cruise Control when we went on our first long drives in the car when we took delivery. They recalibrated the front sensing cameras and that helped. It did not eliminate all events, but ACC was then usable in certain driving situations, i.e., when not in fast congested traffic as in metropolitan traffic. We took a long trip on freeway and two lane highways a month ago, about 3,500 miles, which had a few, non serious events. about a month or so ago, Tesla had a software update that said it was going to install "Tesla Vision", a camera only senor system, elimination the radar sensing our car has. The result was having quite a few more events of PB. One particular one was on a freeway (I8) heading east at 75 mph with no traffic visible neither in front of or behind our car. It slammed on, hard, the brakes and would have brought us to a complete stop had I not applied power. I reported the high number of PB events to Tesla Service, to which they replied, in essence, that ACC is a Beta feature and you just need to pay close attention when using it and it's not perfect. Well, its not close to reliable and is capable of causing major accidents. We avoided several because I always have my foot near the accelerator in case the car decides to stop. Tesla said that they could find no hardware faults in our car, but I suspect it is software, not hardware. I will happily join a class action suit. I will put the day the last one happened below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486130September 23, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486119September 23, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486089September 23, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486040September 23, 2022
SUSPENSION:SUBFRAME/MOUNTING BRACKET, SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2021 Tesla Model Y. The contact stated that the vehicle was taken to the local dealer for a wheel alignment, and at that time he was informed that the lower control link subframe needed to be replaced. The vehicle was repaired. The contact then stated that while his wife was making a right turn, the front passenger’s side control arm and wheel detached from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the two control arm bolts needed to be replaced. The contact was informed that the vehicle needed to be taken to the dealer. The vehicle was then towed to the local dealer, who confirmed the independent mechanic’s diagnosis; however, the contact referenced NHTSA Campaign Number: 21V835000 (Suspension) as a possible solution to the failure; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 32,386.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485967September 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using the cruise control feature on my Tesla model Y Long Range, I experience what is known as phantom breaking. The vehicles brake are applied hard after the camera sees what it incorrectly perceives to be a vehicle in front of it. This can manifest itself by a vehicle turning across it’s path in the distance or a large vehicle such as a truck coming toward us on a two lane road. This is a very unsafe condition because of the potential of being hit in the rear by vehicles behind us as our breaking maneuver can be excessive and unneeded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485790September 22, 2022
SERVICE BRAKES
I noticed a screeching sound from the rear of the vehicle when brakes were being applied in September 2022. I took the vehicle to a local tire/ brake store where the mechanic informed me that a brake caliper nut is missing and that brake caliper is bent. He strongly advised me against driving the vehicle any further until the nut bolt is replaced. Since they did not have Tesla brand bolt they used a similar bolt from their supply and asked me to have the original bolt replaced by Tesla. I am planning to take the vehicle to the Tesla repair center to have the vehicle inspected. The component that failed is not available for inspection as it is missing from the vehicle however the brake caliper is deformed The brake caliper can apparently cut into the wheel and place the occupants at risk as per an article by CNET available on line The issue was identified by an independent service center which is a national chain The manufacturer has not inspected the vehicle yet There was no warning about the failure other than the abnormal sound on braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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