Tesla Model Y Complaints

3,785 consumer complaints on file.

#11457048March 16, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving down the highway and as another car in front of me exited the highway my car suddenly and abruptly slowed down even though my lane was clear endangering me and the people behind me. This is at least the fourth time this has happened to me. I find the adaptive cruise control / autopilot to be defective and extremely un safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457012March 16, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving with the automatic emergency breaking system on and the car slammed on the breaks when traveling at around 35 MPH even though no car or other object was in my path of travel. It just slammed on the breaks for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456908March 16, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Random, sudden braking while in cruise control (auto pilot mode). There is NO object or other vehicle in the way when this happens. It has happened many times starting in December 2021 in a brand new vehicle and happened most recently 3 days ago. Every time it happens it is scary. Very disturbing and renders cruise control unusable. No word from Tesla that this is fixable or even a priority. Please make Telsa address this serious safety hazard before someone is hurt or killed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456884March 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Have had problems with 'phantom breaking" while using adaptive cruise control (not full Autopilot). This has happened over a dozen times over the last several firmware updates including latest version 22.4.5.16. For no obvious reason, the car just applied the brakes fairly hard (no skids) while at highway speeds without other vehicles nearby or no shadows visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456795March 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, BACK OVER PREVENTION: WARNINGS
Phantom breaking while using adaptive cruise control. Happened 3 times in past two months. First two times were traveling on a major highway, both on a hilly section at the bottom of a hill, with no other cars nearby. The car apparently thought the hill was something that should cause the breaks to engage. Car went from about 70 to 55 in a few seconds. Very startling. The third time was on a residential road, going about 38-40. There were no cars nearby, and the breaks engaged abruptly. The safety implications are obvious, although luckily there were no cars behind us when the breaks went on. We reported these incidents to Tesla today and asked for a service appointment. A Tesla representative called us and said we had assumed these risks when we bought a Tesla, there was nothing they could do, and it was probably driver error. They did agree to make an “internal report.” We told them we would report this to you. This is our second Tesla. We had a 2018 Model 3 and never had any problem like this. We wanted more storage space and higher seating, so we sold the 3 and bought the Y in July 2021, not understanding that Tesla had changed to an “all camera,” no radar/lidar safety system. Add us to the growing list of evidence that the new system is dangerously faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456768March 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
Pulling into a parking space, at very slow speed, pressed service brake to stop car. The car suddenly accelerated at high speed, hit a tree directly in front of the space, veered off and sprinted across another parking space and a two lane passage, hit a brick pillar, veered into the wall of a restaurant, bounced off the wall and back into the street. All airbags deployed. No one was injured. Car probably totaled.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11456766March 15, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using adaptive cruise control on my Tesla Model Y on a 1974 mile trip to Florida and back the car would emergency brake for no reason. This happened at least 25 times on the trip. I believe this is being referred to "Phantom Breaking". So far I have been lucky and no one has rear ended me but that is a strong possibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456759March 15, 2022
UNKNOWN OR OTHER
Cabin climate control failure, no heat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456758March 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2022 Tesla Model Y. The contact stated while driving 70 MPH with the Self Driving feature activated, the vehicle experienced phantom braking. The dealer was made aware of the failure and informed the contact that the vehicle was in learning mode and needed a software update. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456721March 15, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The cruise control of Tesla is majorly defective after taking out the Ladar component as it is entirely dependent on cameras. Sudden or phantom braking has been so bad that sometimes I avoid using it. My most recent episode happened last weekend as I was driving at a two way country highway at 50mph to get to the interstate. I was headed south between 9 to 10am. The sun was on my left (east) and there was a truck approaching on the opposite lane. When the truck passed (I guess it cast a huge shadow as it blocked the sun on my left) the car slammed on the brakes. There was no warning. Luckily there were no cars behind immediately behind me, otherwise we would have been rear ended in a possibly fatal accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456716March 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Using autopilot on 405 freeway at approximately 60mph. When approaching stopped traffic, I initiated a lane change using the turn signal. Halfway through the lane change the car swerved back into the original lane and slammed on the brakes causing the car behind me to rear end the vehicle. Damage was minor. I reported the incident to tesla on October 17. The original response was to schedule a service appointment. The appointment was later cancelled after I received a message from Tesla legal regarding autopilot. My message to Tesla was deleted from my service history. Tesla autopilot, TACC and FSD are not safe to use on any roads. I have experienced dozens of phantom braking episodes in this car on all types of roads in clear conditions.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11456619March 14, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving at highway speeds the vehicle will brake suddenly. This has happened more than eight times in a single 100 mile trip. Potential for crash at high speeds and very unnerving for the driver and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456615March 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We were driving on I-8 yesterday from California to Arizona and while using cruise control the car kept phantom braking. It happened multiple times - some times the braking was so hard, it threw us and our children forward in their car seats. It was terrifying and almost caused us to get into multiple accidents. There was absolutely no reason for the car to be braking . We tried to notice a pattern. It almost seemed like the car was afraid of its own shadow in front of us (the setting sun was directly behind us at points). But the phantom braking also happened when there was no shadow and nothing at all around. Absolutely terrifying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456613March 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I just bought a brand new Tesla Y and the next day went on a road trip with my wife and two little kids in the back seat. I put on AutoPilot. While driving it suddenly decelerated, which nearly caused an accident. A tractor trailer almost slammed in the back of our car. This created great anxiety and fear. The next day, with me driving alone, I tried it again and this "phantom braking" occurred. This is very dangerous. PLEASE pressure Tesla to look into this. Why do we need a tragedy for NHTSA to investigate?? This needs to occur now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456537March 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have owned my car for only 2 weeks. Every single night that I am driving home from work (50 miles away), I have significant phantom braking. Most of the time I lose around 5-10mph, which is startling and could cause an accident if someone behind me wasn't paying attention, but once last week, while going 70mph I dropped almost 20mph within a second. Luckily, there were not any cars directly behind me. If there had been, I would have been rear ended. It is extremely frightening and only happens when I am using the cruise control. Every time it has happened, there is nothing in front of me. It's on a stretch of interstate that is 2 to 3 lanes wide, on both sides, with a large grassy median. No possible on coming traffic. I have not received any warnings or messages before, during or after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456467March 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
I would like to add a complaint for the phantom breaking while using the Autopilot function of the vehicle. While on a road trip across the country, I've experienced sudden deceleration while Autopilot was engaged. Nothing was impeding the vehicle and the screen did not note any obstacles. The weather was clear and it happened both during the day and at night. This feels extremely dangerous, as my control over the vehicle could be lost under different road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456453March 12, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using the ADAS the Tesla had several incidents of phantom braking. We would be going 80 and it would slam the brakes on and take us to 50. It did it several times on a drive from Dixon,CA to Flagstaff, AZ. There were no cars near or anything remotely concerning on the road at the time the incidents took place. We called Tesla and reported and they could find no codes or system issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456430March 12, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Without warning and with the lowest setting for front impact prevention my cruise control randomly slams on the brakes. This happens basically anytime I use the cruise control, so I just don’t anymore to prevent possible collision. It happens when no cars are around, when cars are in the oncoming lane but not crossing the line. It happens in any situation and it is very frustrating. I put in a service ticket with Tesla, to my understanding there is not currently a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456381March 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking occurs under too many scenarios common on 2-lane roads to mention them all. Sometimes the car decelerates so rapidly for no apparent reason I'm concerned I'll be rear-ended. Even in good weather, lighting, road surface, etc. The car sometimes seems to be guessing about hazards and slowing down for no reason, sometimes very abruptly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456313March 11, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I have Autopilot (adaptive cruise) on, the car will often slow down, sometimes quite abruptly, when there is nothing to slow down for. This is often called Phantom Braking. This can easily put me at risk of getting rear-ended from another car. If I'm on ice or snow it can cause the car to slide and loose control. I have read on the internet and forums of many with 2021 or 2022 Model Y's with the same problem - since the radar was removed on these newer cars. I had a 2020 Model Y previously that had the radar, and I never had this problem. I believe their camera only technology is not enough to suffice and they need the redundancy of both radar and cameras.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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