Suzuki XL7 Complaints

380 consumer complaints on file.

#11001711June 27, 2017
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
POWER STEERING IS OUT, TIMING BELT AND TENSIONER, COOLING IN FRONT NOT BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993327June 5, 2017
ENGINE
RECEIVED CHECK ENGINE LIGHT AND CODES WERE AS BEFORE POINTED TO A STRETCHED TIMING CHAIN. THIS IS THE SECOND TIME FOR THIS VEHICLE. DEALERSHIP SAID THIS TIME IT WAS FROM LOW OIL PRESSURE. WHY WAS THERE NOT A LOW OIL PRESSURE LIGHT IF IT WILL RUIN ENGINE COMPONENTS? SUZUKI HAS A TSB FOR TIMING CHAINS AND INDIVIDUAL PART NUMBERS FOR THESE KITS WHICH TELLS ME THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983686May 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE TIMING CHAIN BELT FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978824April 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE SPEEDOMETER ON THE CAR DOESN'T WORK CORRECTLY IF AT ALL WHEN DRIVING AS WELL AS THE THE FUEL GAUGE. THE CAR STARTED IT'S DINGY NOISE AS IF THE KEY IS ALWAYS IN THE IGNITION (WHEN OFF) OR A DOOR IS AJAR. IT WON'T SHUT OFF WHEN DRIVING OR WHEN TURNED AND IT DRAINS THE BATTERY. THIS CAR HAS HAD MORE PROBLEMS AND SHOULD'VE BEEN RECALLED. THE FUEL PUMP WAS RECALLED BUT THERE ARE SO MANY ISSUES THAT HAVE HAPPENED. DRIVING WITHOUT THE SPEEDOMETER WORKING OF THE FUEL GAUGE WORKING CORRECTLY SHOULD BE ADDRESSED AND THE DEALER IS NOT ABLE TO FIX THE PROBLEM. SUPER FRUSTRATING! DEALING WITH THIS ISSUE NOW FOR OVER A YEAR. HAVING TO TAKE IT BACK TO THE DEALERSHIP FOR THE 3RD TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969533March 30, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. IN ADDITION, AFTER FUELING THE VEHICLE, IT FAILED TO START AND THE ENGINE MADE A LOUD NOISE AND FAILED TO ACCELERATE OVER 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED A RECALL FOR THE FUEL SYSTEM, GASOLINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968141March 23, 2017
VEHICLE SPEED CONTROL
RECALL 03V51200 AFFECTED PART OF THE 2004 XL7 BUT NOT THOSE PRODUCED AFTER 6/13/2003. THE LATTER VEHICLES HAVE THE SAME PROBLEM WITH THE ACCELERATER CABLE STICKING. ON MARCH 18, 2017 MY WIFE'S CABLE GOT STUCK AND HER VEHICLE ALMOST REAR ENDED A DIESEL TRUCK ON HIGHWAY 99 SOUTH IN SACRAMENTO, CA. IF SHE HADN'T PUT THE VEHICLE IN NEUTRAL SHE WOULDN'T HAVE STOPPED SO I LOOKED RECALL NOTICES AND FOUND THE ABOVE STATED RECALL. JUST TO FIND OUT THAT HER VEHICLE SUFFERED FROM THE SAME AFFLICTION AS THE VEHICLES THAT WERE RECALLED BUT WASNT INCLUDED. THIS IS SO DANGEROUS AND I FEEL ALL THE VEHICLES FROM 2004 SHOULD BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955623February 20, 2017
ENGINE
TIMING CHAIN FAILURE AT 58,000 MILES - DID INTERNAL DAMAGE TO ENGINE. NEEDS NEW ENGINE. WAS FINE ONE MINUTE THEN WENT TO START IT AND IT WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954017February 11, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY 2008 XL7 HAS HAD MANY PROBLEMS IN THE LAST COUPLE OF YEARS. THE SUNROOF HAS KEPT LEAKING INTO THE CABIN LIGHTS AND INTO THE DRIVER'S SIDE CEILING REQUIRING 2 VISIT TO A BODY SHOP TO FIX THE SEAL. MY TRANSMISSION CONTROL REQUIRED REPLACING DUE TO MY CAR JERKING BETWEEN 2ND AND 3RD GEAR. MY DRIVER'S SIDE WINDOW KEEPS COMING OFF THE TRACK. MY BACK DOORS NO LONGER UNLOCK EXCEPT FROM THE INSIDE. MY RIGHT PASSENGER WINDOW NO LONGER ROLLS DOWN AT ALL. NOW MY PAINT IS PEELING ABOVE BOTH THE DRIVER AND PASSENGER WINDOWS. THE PAINT LOOKED BUMPY AND PEELED OFF AFTER A RECENT STORM. UNDERNEATH IS A WHITE POWDER COATING AND IT'S RUSTED UNDERNEATH AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947377January 24, 2017
STEERING
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS STATIONARY, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE POWER STEERING MADE A SQUEAKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,180.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945859January 17, 2017
AIR BAGS
MY CAR IS NOT ON THE TAKATA RECALL, BUT I FEEL IT SHOULD BE, AS MY SERVICE AIRBAGS HAVE NOW BEEN ON FOR ABOUT 8 OR MORE MONTHS NOW. I'VE HAD IT TO 2 DIFFERENT DEALERSHIPS AND THEY CAN'T FIND ANY CODES, THE ONLY FIX THEY DO IS ZIP TIE THE AIR BAG COMPONANT UNDERNEATH THE PASSAGER SEAT. I'M AFFAID THAT IF I GET INTO AN ACCIEDENT THAT THEY WILL NOT DEPLOY IF NEEDED.. SOMTHING NEEDS TO BE DONE. CAN'T DRIVE A VEHICLE WITH NON-WORKING AIRBAGS WITH CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933966December 8, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY SUV KEEPS SHUTTING THE STABILITY CONTROL OFF FOR NO REASON EVERYTIME I SCAN THE COMPUTER THERE IS NO CODES AND IT JUST SHUT OFF RANDOMLY FOR NO REASON AT ALL AND SUZUKI DEALERSHIPS SAY THERE IS NOTHING WRONG WHEN THERE OBVIOUSLY IS BECAUSE WHEN IM DRIVING ON THE CITY STREET AND IT JUST SHUTS IT OFF WHILE YOUR DRIVING IT PUT YOU AND THE PEOPLE IN YOU CAR IN A DANGEROUS SITUATION BECAUSE IN THE PROGRESS OF SHUTTING THAT OFF THE ABS GOES OFF THE TRANSACTION CONTROL GOES OFF AND THE STABILITY CONTROL STOP WORKING NOT SAFE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925109November 8, 2016
ELECTRICAL SYSTEM, STEERING
I WENT TO TURN LEFT THIS EVENING DEPARTING OFF OF A SHARP TURN AND THE CAR WITHOUT WARNING BECAME ALMOST IMPOSSIBLE TO STEER. MEANWHILE, ANOTHER AUTOMOBILE CAME FLYING AROUND THE TURN AND BARELY MISSED HITTING ME. IT TOOK MUCH ARM MUSCLE BUT I WAS ABLE TO GET THE CAR HOME. THIS IS OUR ONLY FAMILY CAR AND I AM NOT COMFORTABLE ANY LONGER DRIVING IT. PRIOR TO THIS INCIDENT THE READINGS ON THE DASH BEGAN ACTING UP AND THE REMOTE START QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914499October 7, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
BRAKES IS TO HARD AND THE TIDES AND I CAN MOVE TO DRIVE AND THE CHECK ENGINE IS ON ALL THE TIME AND THE LIGHT STABILITY CONTROL TOO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908546September 21, 2016
ENGINE
I HAVE A 2007 SUZUKI XL7 WHICH HAS STRETCHED TIMING CHAINS. THIS IS AN ISSUE WITH THE GM MOTOR THAT IS INSTALLED, AND THERE ARE HUNDREDS OR THOUSANDS OF INSTANCES ON THE INTERNET OF PEOPLE HAVING EXPENSIVE REPAIRS DONE TO FIX THIS ISSUE THROUGH ALL MILAGROS RANGES OF THE LIFE OF THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907712September 19, 2016
ENGINE, POWER TRAIN
WE WERE DRIVING WITH NO ISSUES AND CHK ENGINE LIGHT CAME ON DROVE IN TECHNICIAN STATED OVER TWO QTS LOW ON OIL. HAVE EXTENDED WARRANTY ON VEHICLE AND WARRANTY REQUIRED INSPECTION. THIS IS THE REPORT: INSPECTION FINDINGS TECHNICIAN HAS DOCUMENTED HAD CODE P0018 CAM SHAFT/CRANKSHAFT CORRELATION CODE AND CODE P0008 CAM POSITION PERFORMANCE CODE WAS IN SYSTEM, TECHNICIAN STATED ENGINE WAS 2 QUARTS LOW ON OIL WHEN VEHICLE ARRIVED, OIL STICKER IN WINDSHIELD STATES NEXT OIL CHANGE AT 113574 MILES AND VEHICLE NOW HAS 114588 MILES, TECHNICIAN HAS REMOVED BOTH VALVE COVERS AND REAR CYLINDER HEAD APPEARS DRY AND CAM LOBES ON REAR CAM/EXHAUST SHAFT ARE SCORED AND BEARING CAPS ARE DARKER IN COLOR THAN THE FRONT CYLINDER HEAD CAMSHAFT BEARINGS, REAR CYLINDER HEAD LOOKS DARKER IN COLOR DUE TO LACK OF OIL PRESSURE TO REAR CYLINDER, TECHNICIAN HAS REMOVED CAM BEARING ON FRONT AND REAR CYLINDER HEADS AND BEARINGS ARE JUST SLIGHTLY SCORED, NO TEARDOWN HAS BEEN PERFORM TO DETERMINE CAUSE OF FAILURE, NO TEARDOWN HAS BEEN FORMED COULD NOT DETERMINE IF TIMING CHAIN IS STRETCHED OR IF ANY TIMING COMPONENTS HAVE FAILED, FURTHER TEARDOWN WOULD BE NEEDED TO DETERMINE IF FAILURE IS FROM LACK OF OIL OR MANUFACTURE DEFECT. NO SIGN OF ANY EXTERNAL FLUID LEAKS, AND REPAIR FACILITY STATED VEHICLE HAS NOT BEEN IN BEFORE FOR LOW OIL, VEHICLE HAS BEEN IN BEFORE FOR OIL CHANGES NO NOTES RELATING TO LOW OIL. THIS IS THE SAME STORY AS MANY RELATED ISSUES WITH THE SUZUKI ENGINE. THE OFFICIAL REPORT IS UPLOADED AS WELL. IF THERE ARE NO ISSUES WITH ENGINE, THEN WHY DID SUZUKI PUT OUT TIMING CHAIN SERVICE KITS SPECIFIC TO THIS ERROR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904827September 8, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884090July 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875714June 21, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 25 MPH, THE TEMPERATURE GAUGE ABNORMALLY INCREASED AND THE ENGINE OVERHEATED. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE (NO FLAMES) UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852573March 30, 2016
ENGINE
CHECK ENGINE LIGHT ILLUMINATED AND WAS TOLD BY OUR LOCAL GARAGE THE TIMING CHAIN NEEDED TO BE REPLACED. NEEDED SPECIAL TOOLS TO DO THE JOB, SO WE HAD TO TAKE IT TO A FORMER SUZUKI DEALER THAT STILL HAD SPECIALTY TOOLS AND HAD IT FIXED FOR $2200. FORMER DEALERSHIP SAID THIS IS A COMMON PROBLEM WITH THESE CARS. ALSO CONTACTED SUZUKI USA AND FILED A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850687March 21, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS SOLD A VEHICLE WITHOUT BEING INFORMED THAT APPROXIMATELY 8,000 MILES PRIOR THE VEHICLE HAD MAJOR ENGINE ISSUES, AS THE TIMING CHAINS HAD TO BE REPLACED. THE VEHICLE WAS SOLD WITH A WARRANTY THAT THE WARRANTY COMPANY AND DEALERSHIP FAIL TO COMPLY WITH. I HAVE CONTACTED THE DEALERSHIP NUMEROUS TIMES ABOUT VARIOUS ISSUES THE VEHICLE HAS HAD SINCE THE FIRST DAY OF TAKING IT OFF THE LOT, YET THE DEALER REFUSES TO CORRECT ANY ISSUES. WHILE I WAS DRIVING HOME FROM WORK ON ROUTE 65 IN MID JANUARY, THE VEHICLE BEGIN TO VIOLENTLY JERK AND BUCK, WHILE LOOSING SPEED. I PULLED THE VEHICLE OVER AND TURNED IT OFF, WHILE STILL ON THE HIGHWAY. I LET THE VEHICLE SIT, HAVING TO THE VEHICLE TOWED TO BE DIAGNOSED. ONCE THE VEHICLE WAS DIAGNOSED, I FOUND THAT THE VEHICLE WOULD NEED A NEW ENGINE. AFTER GETTING A SECOND OPINION, I FOUND THAT THE TIMING CHAINS WERE PROBABLY THE ISSUE. I BEGAN TO CONDUCT RESEARCH ON THE VEHICLE ITSELF AND FOUND THAT THE TIMING CHAINS WERE CHANGED AT 97K. NOW I AM STUCK WITH PAYING ON A DEFECTIVE UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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