Suzuki XL7 Complaints

380 consumer complaints on file.

#10080548July 7, 2004
STRUCTURE
THIS XL-7 DOESN'T HAVE 8,000 ON IT YET ,AND THE PAINT IS FADED REALLY BAD ALREADY,AND THERE IS ACID RAIN SPOTS SHOWING UP ON THE HOOD AND TOP. I WOULD LIKE TO KNOW IF SUZUKI HAS ANY KIND OF RECALL ON THE BURGUNDY PEARL PAINT,DUE TO FADING.WILL BE CONTACTING THE DEALERSHIP VERY SOON ,BUT WOULD LIKE TO KNOW IF THIS IS A LEGITIMATE PROBLEM AND A POSSIBLE REPORT TO MENTION TO THEM...ORIGINAL DEALER NO LONGER SELL SUZUKI,SO I HAVE BEEN GETTING SERVICE WORK DONE AT COURTESY SUZUKI IN IRWIN PA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078395June 17, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
INNER FRONT BRAKE PADS FELL OUT OF THE BRAKE CALIPERS CAUSING THE CALIPER PISTON TO DIRECTLY CONTACT THE BRAKE ROTOR. THIS WORE DOWN THE ROTOR AND CALIPER PISTON CAUSING BOTH TO REQUIRE REPLACEMENT. THIS ALSO CAUSED BRAKING TO BE GREATLY REDUCED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075272June 12, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
UNSURE OF EXACT DATE - NOT ALL THAT IMPORTANT. MY FRIEND SAT IN THE FRONT PASSENGER SEAT OF MY 2004 SUZUKI XL7. AFTER STARTING OUT DRIVING, I NOTICED THAT MY AIRBAG LIGHT WAS ON, AND MY CLOCK WAS FLASHING. I CONTACTED THE LOCAL SUZUKI DEALERSHIP AND THEY STATED THAT BECAUSE THE FRONT PASSENGER WEIGHED OVER APPROXIMATELY 225 POUNDS, THAT THE SENSOR IN THE ADVANCED AIR BAG SYSTEM NEEDED TO BE RESET. THE DEALERSHIP STATED THIS IS A KNOWN DEFECT, AND THAT THE VEHICLE WAS SAFE TO DRIVE. DEALERSHIP ALSO STATED THAT THIS IS A COMMON PROBLEM WITH OTHER MAKES/MODELS OF VEHICLES, AND IT NOT ONLY EFFECTS SUZUKI, BUT OTHERS AS WELL. THIS IS A MAJOR CONCERN AS THERE ARE MANY TIMES THAT I WILL HAVE SOMEONE OVER APPROX. 225 POUNDS SITTING IN MY VEHICLE. AM I SUPPOSE TO GO TO THE DEALERSHIP ONCE A WEEK TO GET THIS SENSOR RESET? PLEASE ADVISE AS TO THE ISSUE AND CORRECTIONS THAT ARE BEING TAKEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073624May 11, 2004
VEHICLE SPEED CONTROL:CABLES
PROBLEMS WITH ACCELERATOR STICKING. *MR CONSUMER WAS INVOLVED IN TWO COLLISIONS WITH ANOTHER VEHICLE DUE TO ACCELERATOR PROBLEMS. AN ACCELERATOR CABLE WAS INSTALLED, BUT A FEW MONTHS LATER VEHICLE STARTED TO ACCELERATE ALMOST HITTING ANOTHER VEHICLE. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10071729April 28, 2004
STRUCTURE:BODY
DUE TO RAINY WEATHER CONDITIONS WATER LEAKED ONTO THE FLOOR. DEALER INSPECTED THE DOORS/FLOOR/ BODY, AND COULD NOT REPRODUCE OR CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066076April 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHEN ON THE FREEWAY AND ACCELLERATING OVER 55MPH, A RATTLING-VIBRATIONS SOUND OCCURS. IT SOUNDS LIKE ITS COMING FROM THE 4WD STICK OR GEAR SHAFT AREA. THE CENTER CONSOLE WAS PULLED OFF AND CARPET AND WIRES WERE CHECKED TO SEE IF SOME THING WAS STUCK BUT NOTHING WAS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066077April 13, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY GETS STUCK IN CHAMBER, HAVE TO TURN KEY OFF SUPER FAST TO PULL KEY OUT. JIGGLING DOESN'T HELP MUCH. JUST SHEER FRUSTRATION THAT KEY WONT COME OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065218March 30, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PRESSING ON THE ACCELERATOR PEDAL THE PEDAL STUCK TO THE FLOOR. THIS CAUSED THE DRIVER TO STEP ON THE BRAKE PEDAL, AND PUT THE VEHICLE IN NEUTRAL. CONSUMER HAD CONTACTED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064120March 29, 2004
VEHICLE SPEED CONTROL
FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I RECEIVED A RECALL FROM SUZUKI FOR THIS PARTICULAR PROBLEM AND TOOK CAR IN FOR RECALL SERVICE. SECOND OCCASION, 3/25/04 - WAITING IN LINE TO GO INTO CAR WASH WHEN CAR DID THE SAME THING-ACCELERATED UNCONTROLLABLY. LUCKILY NO ONE WAS IN FRONT OF ME, IF THEY HAD BEEN I WOULD HAVE CAUSED A CRASH. AGAIN BEING UNABLE TO STOP THE CAR WITH BOTH FEET ON THE BRAKE I HAD TO PUT THE CAR INTO PARK TO STOP IT. I TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT IT NEW AND THEY HAVE DETERMINED THERE IS NOTHING WRONG WITH THE VEHICLE. NOTE - THIS WAS NOT REPORTED TO POLICE, THERE WAS NO FIRE OR CRASH - I COULDN'T GET THOSE ITEMS TO COME UP CORRECTLY.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10061667March 9, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING AT 35 MPH CONSUMER DEPRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE NEVER SLOWED DOWN. CONSUMER EVENTUALLY HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. DEALER REPLACED THE PADS AND THE ROTORS, BUT THE PROBLEM RECURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061217March 3, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER RECEIVED NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO PERFORM RECALL REPAIRS. NO DEALERSHIP IN PUERTO RICO HAD THE PARTS ON RECALL AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061003February 24, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE REAR DIFFERENTIAL WAS REPLACED BECAUSE IT WAS MAKING A SEVERE GRINDING NOISE. (NAR) *LA *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059620February 23, 2004
VISIBILITY:WINDSHIELD
WHILE DRIVING, AIR WAS COMING THROUGH THE WINDSHIELD. THE WINDSHIELD WAS REPLACED ONCE BEFORE FOR A SIMILAR PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053700February 19, 2004
VEHICLE SPEED CONTROL:CABLES
THE DRIVER STOPPED AT A STOP SIGN. DRIVER PRESSED ACCELERATOR AND THE VEHICLE BEGAN TO ZIG ZAG AND LOSE CONTROL. VEHICLE FLIPPED OVER AND HIT A FENCE. THE VEHICLE WAS TOTALED. *AK RECALL# 03V512000 ONE WEEK AFTER THE ACCIDENT. *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10057552February 4, 2004
AIR BAGS
WHILE DRIVING UNDER VERY ICY ROAD CONDITIONS CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A SPIN, AND HIT A TREE HEAD ON. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10055123January 28, 2004
AIR BAGS
AIRBAG LIGHT STAYS ON. TOOK IN TO BE CHECKED, SEEMS THAT THE CLOCKSPRING HAS A SHORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051473January 1, 2004
VEHICLE SPEED CONTROL
ON DECEMBER 31, 2003, THE 2003 SUZUKI XL-7 WITH 6301 MILES WAS DRIVEN BY OWNER'S MOTHER, MAXINE MARTIN, ON HWY 95 IN COEUR D'ALENE, IDAHO. AS DRIVER WAS APPROACHING STOP LIGHT, SHE APPLIED THE BRAKE AT WHICH TIME THE CAR ENGINE ACCELERATED VERY FAST. IN ORDER TO AVOID A REAR END COLLISON WITH THE CAR AHEAD, THE DRIVER SWERVED INTO OTHER LANE HITTING A STATE OF IDAHO PICKUP. THERE WAS DAMAGE TO BOTH VEHICLES AND THE SUZUKI DRIVER WAS CITED FOR IMPROPER LANE CHANGE. SUZUKI DRIVER HAD SLIGHT INJURY TO BACK. CAR BEING TAKEN TO SUZUKI DEALER ON FRIDAY 1/2/2004.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10052176December 31, 2003
VEHICLE SPEED CONTROL:CABLES
THE CONSUMER RECEIVED A NOTICE FOR RECALL# 03 V 512 000 SUBJECT: ACCELERATOR CABLE CASING CAP. AN APPOINTMENT WAS MADE WITH THE DEALER FOR 12/26/2003. ON 12/22/2003, THE VEHICLE ACCELERATED WHEN THE DRIVER TRIED TO BRAKE. THE VEHICLE HIT A PARKED CAR AS A RESULT. PLEASE PROVIDE DEALER INFORMATION ALONG WITH ANY OTHER DETAILED INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050708December 18, 2003
SUSPENSION:FRONT
EXCESSIVE TIRE WEAR ON FRONT INSIDE TIRES. TIRES WEAR THROUGH TREAD ON INSIDE WHEEL WITHIN 5,000 MILES OF BEING PLACED ON FRONT OF CAR. MANUFACTURER REFUSES TO DO ANYTHING ABOUT . CAR HAS BEEN IN 4 TIMES TO SUZUKI DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046546December 9, 2003
STRUCTURE:BODY, SEAT BELTS, SEATS, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON FLAT ROAD, THE VEHICLE DID NOT ACCELERATE OVER 50-60 MPH. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER PURCHASED THE VEHICLE WITH WHAT SHE THOUGHT WAS MINOR COSMETIC PROBLEMS THEN THEY STARTED TO GET WORSE AS TIME WENT ON, THERE WAS A DRAGGING WHICH CAME FROM THE REAR INTERIOR, THE SEAT BELT HOLDERS RATTLED, THE LEATHER SEATS HAD SINK HOLES WHERE THE BATTING WAS COMING FROM THE LEATHER, AND THERE WAS A LOUD ROAR COMING FROM THE ENGINE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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