Suzuki XL7 Complaints
380 consumer complaints on file.
- #11182522February 26, 2019ENGINE
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND IT RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED INTERMITTENTLY. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 172,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180334February 15, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED MY XL7 LUXURY NEW IN 2007 WITH ONLY 368+ MILES. BEFORE I HAD DRIVEN THE VEHICLE FOR 3 MONTHS, THE STABILITY CONTROL AND TRACTION CONTROL LIGHTS CAME ON AND I WAS FORCED TO TAKE THE VEHICLE FOR SERVICE. BEFORE MY VEHICLE WARRANTY EXPIRED, I HAD TO REPLACE THE GAS CAPS NUMEROUS TIMES RESULTING IN THE REPLACEMENT OF MY CATALYTIC CONVERTER. NOW BEFORE MY VEHICLE REACHED 100,000 MILES, I AM FORCED TO REPLACE THE ELECTRICAL HARNESS (OR COMPLETE COMPUTER OUTPUT). PUGMIRE LINCOLN MERCURY IS THE ONLY DEALERSHIP IN MY AREA THAT PROVIDES REPAIRS FOR MY VEHICLE. AFTER THE HARNESS REPAIR, THE CHECK ENGINE LIGHT IS BACK ON, AND THE CODES (IN LESS THAN 3 MONTHS) REVEAL THAT CODES: [P2099, P0157, P2272 AND P2099] RESULTING THAT THERE IS AN OIL LEAK, AN O2 SENSOR PROBLEM AND ANOTHER CATALYTIC FUEL PROBLEM AGAIN. IT IS TIME FOR MY 100,000 MILE CHECK-UP, BUT I CANNOT GET PAST THE ORIGINAL PROBLEMS. THESE CONDITIONS CONTINUE AND I LOVE MY VEHICLE. I WAS USING MY VEHICLE FOR TO AND FROM WORK OF LESS THAN 11 MILES DAILY. I HAVE DRIVEN AS FAR WEST AS SAN ANTONIO, TX AND NORTH TO BALTIMORE MD AND SOUTH TO JACKSONVILLE FL. MY ABS LIGHT CONTINUES TO COME ON AND MY OIL LIGHT FLASHES TO INSTRUCT ME TO CUT OFF THE MOTOR AND TIGHTEN MY GAS CAP WHILE IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162874December 20, 2018ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY STABILITY TRACTION LIGHT CAME ON WHICH TURNED STC OFF, IN ADDITION IT TURNED OFF THE AWD. THE POWER STEERING ONLY WORKS AT FASTER SPEEDS. I'VE ALMOST WRECKED THIS CAR ON MANY OCCASIONS DUE TO THIS. IT'S HORRIBLY UNSAFE IN THE RAIN. IT WILL LITERALLY GET STUCK IN A LITTLE MUD PUDDLE BC OF THE ST N AWD BEING OFF. SO MANY COMPLAINTS! IT SHOULD BE RECALLED SOON! IT'S 7 PASSAGE VEHICLE I'M ASSUMING MOSTLY FOR KIDS N IT'S STC,AWD,POWER STEERING JUST STOPS N IT SHAKES WHEN U SLOW DOWN. I'M SCARED TO DEATH TO DRIVE MINE ESPECIALLY IN BAD WEATHER!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162139December 18, 2018ENGINE
ENGINE MISFIRE, STRETCH TIMING CHAIN. ENGINE LIGHT ON, BAD ENGINE, POOR DESIGHN ENGINE. WE NEED A RECALL ON THIS 3.6L ENGINE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11144928November 2, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN SERVICE CENTER WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED AND THE ABS INDICATOR ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,112.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11141910October 22, 2018FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE VEHICLE WOULD NOT HOLD ANY FUEL AND HER HUSBAND NOTICED THAT THE FUEL PUMP HAD MELTED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V597000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOB TYLER TOYOTA (7201 PENSACOLA BLVD, PENSACOLA, FL 32505, 850-941-7608) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT BE HELD ACCOUNTABLE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11129600September 14, 2018STRUCTURE:BODY, POWER TRAIN
TAKATA RECALL FOR MY CARRIER BEARING OR MY MIDSHIP BEARING WHERE IT MOUNTS TO THE SHEET METAL IS STARTING TO CRACK AND GIVE OUT AND CRACKING CAUSING A LOT OF VIBRATIONS AT SLOW SPEEDS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11122913August 28, 2018ENGINE, FUEL/PROPULSION SYSTEM
FUMES COMING INSIDE TRUCK FROM THE GAS CAUSING INHALATION AND DIZZINESS AND HEADACHE. NO LEAKAGE. EVEN WHEN TRUCK IS TURNED OFF, THE SMELL OF GAS IS STILL STRONG. FEAR OF EXPLOSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115124August 1, 2018ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, WHEELS
TRACTION CONTROL SYSTEM COMES ON VEHICLE SLOWS DOWN AND WHEELS STOP SPINNING, BRAKING SYSTEM BECOMES STIFF, THERE SEEMS TO BE A CHANGE IN MOTOR SOUNDS WHEN THIS HAPPENS. THIS HAS TO BE A MANUFACTURER DEFECT IN THIS VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11112201July 18, 2018AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER SIDE SEAT DOES NOT PROPERLY RECOGNIZE PRESENCE OF PASSENGER. SERVICE AIRBAG MESSAGE ON HUD ALERTS FAILURE OF PROPER RECOGNITION. SUSPECT THERE IS MALFUNCTIONING ELECTRICAL/PRESSURE SENSOR. AS ~100LB PASSENGER SHIFTS WEIGHT, PASSENGER AIRBAG INDICATOR WILL TURN OFF/ON. PROBLEM FIRST NOTICED AT ROUGHLY 85K MILES IN 2016. UNABLE TO REPAIR DUE TO LACK OF PARTS. CONCERN IS AIRBAG WILL NOT DEPLOY APPROPRIATELY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11109713July 5, 2018STEERING
DRIVING THE SUZUKI ON MULTIPLE OCCASION WHEN I BEGIN TO TURN THE STEERING WHEEL STIFFENS AND IT ALMOST IMPOSSIBLE TO TURN. I MUST YOU BOTH HANDS AND FORCEFULLY TURN THE STEERING WHEEL. I HAVE HAD THE POWER STEERING REPLACE 3 TIMES AND IT IS STILL OCCURRING!!! IT HAPPENS WHILE MOTION ON CITY STREETS AND THE HIGHWAY. IT SO STIFF ITS DIFFICULT TO TAKE AN EXIT. THIS LAST OCCURRED YESTERDAY 7/4/2018.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081891March 28, 2018ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER (SUZUKI DEPOT, 936 E 3RD ST, SANTA ANA, CA 92701, (800) 338-9208) WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V597000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS UNCERTAIN IF THE PART WAS STILL AVAILABLE AND IF THERE WAS A DEALER THAT COULD PROVIDE THE REPLACEMENT PART. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073140February 15, 2018VEHICLE SPEED CONTROL
REPEAT FOLLOWUP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066586February 2, 2018VEHICLE SPEED CONTROL
SPEEDOMETER WILL OCCATIONALLY WORK. MOST TIMES WILL STAY AT 0 AND OTHER TIMES WILL WORK. I BOUGHT THE TRUCK LIKE THIS SO I DON'T KNOW WHWN IT STARTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11062565January 13, 2018ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THIS VEHICLE HAS MULTUPLE PROBLEMS INCLUDING STRONGEST ODOR OF FUEL, STABILITY CONTROL AND DELIVERING FUEL INTO THE SYSTEM AS GAS PADDLE PRESSED FOR MOVING/SPEED. THANK YOU
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11041167October 30, 2017FUEL/PROPULSION SYSTEM
DOES NOT WANT TO ACCELERATE OVER 25 MPG. IT JERKS AND HESITATES WHEN DRIVING. HAD IT PUT ON MACHINE, IT SAYS IT WAS THE FUEL CAP. REPLACED THE FUEL CAP, STILL HAVING PROBLEMS WITH IT. GOING TO TAKE IT TO A LOCAL DEALERSHIP FOR A DIAGNOSTIC. IT HAPPENS MOSTLY WHEN DRIVING, IT HAS APPROX 170K MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11025465September 25, 2017ENGINE
I HAD THE TIMING CHAIN REPLACED AT APPROXIMATELY 100,000 MILES UNDER WARRANTY. IT HAD TO BE REPLACED AT APPROXIMATELY 200,000 MILES. THE TIMING CHAIN FAILED AT APPROXIMATELY 210,000 MILES AND STOPPED RUNNING WHILE BEING DRIVEN. THE TIMING CHAIN SHOULD NOT NEED TO BE REPLACED SO OFTEN AND I HAVE HEARD OF SIMILAR COMPLAINTS ON VARIOUS WEB SITES AND FROM OTHER SOURCES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022770September 12, 2017AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THIS VEHICLE SHOULD BE RECALLED. IT IS A LEMON!! I BOUGHT MY SUZUKI 2 YEARS AGO USED AND HAVE HAD NOTHING BUT PROBLEMS. I HAVE HAD THE TIMING CHAIN REPLACED. AFTER I GET GAS IT SPUTTERS AND STRUGGLES STARTING. THE TRACTION CONTROL LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. EVENTUALLY IT JUST STOPS RUNNING. I COULD NOT DRIVE MY SUZUKI MOST OF THE WINTER BECAUSE OF THAT AND NO ONE KNOWS HOW TO FIX IT. THE SUNROOF AND WINDSHIELD LEAK. I HAVE HAD A MECHANIC LOOK AT IT A COUPLE OF TIMES AND IT IS STILL LEAKING. THE PASSENGER AIR BAG LIGHT DOESN'T WORK. THE TURN SIGNAL DOESN'T WORK. NOW MY SPEEDOMETER STOPPED WORKING. IT IS STUCK AT 80 WHEN IT IS PARKED AND THEN GOES UP FROM THERE WHEN I AM DRIVING IT. WHO KNOWS WHAT ELSE IS GOING TO STOP WORKING. I AM SO FRUSTRATED, THERE ARE TOO MANY PROBLEMS WITH THIS VEHICLE. IT IS UNSAFE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11014782August 12, 2017SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
BOUGHT THIS VEHICLE FROM ORIGINAL OWNER. AFTER NOTICING SOME ISSUES & LOOKING BACK OVER CARFAX, REPAIR REPORT, & RECALLS ONLINE, I CALLED SUZUKI. GAVE THE VIN# AND WAS TOLD A RECALL WAS DONE IN 2004 BY DEALER. WHEN ASKED ABOUT THE OTHER RECALLS, SHE SAID THERE WAS NO OTHER RECALLS. ALL PAPERWORK I HAVE HAS NO INDICATIONS OF THE RECALL BEING DONE. I SEE 3 RECALLS ON THIS SITE AS WELL. WHAT SHOULD I DO OR WHO SHOULD I CONTACT?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11013996August 9, 2017FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. AFTER REFUELING THE VEHICLE, IT WOULD NOT IMMEDIATELY RESTART. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES BEFORE THE ENGINE WOULD START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PRESSURE REGULATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0