Subaru Impreza Complaints

2,698 consumer complaints on file.

#11329023June 15, 2020
FUEL/PROPULSION SYSTEM
THE CAR WILL STOP RUNNING ABRUPTLY AFTER RUNNING FOR SEVERAL HOURS AND GETTING LOW ON FUEL. NO CHECK ENGINE LIGHTS OR OTHER LIGHTS COME ON. NO GAS LIGHT COMES ON. I HAVE TAKEN IT TO 2 DEALERSHIPS WHO CANNOT REPLICATE THE PROBLEM. THE ELECTRICAL COMPONENTS ALL STAY ON, BUT THE MOTOR WILL NOT RUN. THE VEHICLE WILL START AGAIN WHEN FUEL IS ADDED TO THE TANK, OR WHEN IT IS ALLOWED TO COOL. I AM 100% SURE THAT THE FUEL PIMP IS OVERHEATING, BUT NEITHER THE DEALER NOR SUBARU WILL REPLACE IT, THOUGH IT IS UNDER WARRANTY. IT HAPPENS AT HIGHWAY SPEEDS WHEN THE TANK IS BELOW 1/4 AFTER DRIVING FOR AROUND 2-3 HOURS OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328708June 13, 2020
POWER TRAIN
CVT FAILING WHICH IS A COMMON ISSUE WITH THE A/T. I FEEL IT CAN LEAD TO A SERIOUS SAFETY ISSUE AS I TRAVEL FAR AND FREQUENTLY. I WILL NOT ALLOW MY CHILDREN TO RIDE IN THE VEHICLE AS THIS SHOULD BE RECALLED AND REPLACED OR REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328212June 10, 2020
VISIBILITY/WIPER
MY WINDSHIELD DEVELOPED A LONG CRACK SPONTANEOUSLY. DURING THE PANDEMIC I HAVE HARDLY DRIVEN AND I AM CERTAIN IT WAS NOT DUE TO A CHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327659June 7, 2020
AIR BAGS
I RECENTLY BEGAN TO EXPERIENCE AN ISSUE WITH MY 2013 IMPREZA - IN THE BEGINNING, WHEN THE PASSENGER SEAT WAS OCCUPIED, THE DETECTION SYSTEM WOULD FAILED TO DETECT THE PASSENGER, AND THE PASSENGER AIRBAG LIGHT WOULD COME ON, INDICATING THAT THE PASSENGER AIRBAG WAS NOT ACTIVATED. I HAD THE ISSUE DIAGNOSED WHILE IN FOR MY REGULAR MAINTENANCE, AND IT WAS DETERMINED TO BE A MALFUNCTION OF THE OCCUPANT DETECTION SYSTEM. OVER THE COURSE OF A FEW MONTHS, THE FREQUENCY OF THE ISSUE INCREASED, TO THE POINT THAT THE PASSENGER AIRBAG IS RARELY ACTIVATED. I UNDERSTAND THE OCCUPANCY DETECTION SYSTEM IS UNDER RECALL FOR SUBARU'S FORESTER MODEL; THOUGH MY SEATS ARE NOT HEATED, AND MY CAR IS SLIGHTLY OLDER, MY VEHICLE IS EXPERIENCING THE SAME MALFUNCTION, I BELIEVE IT TOO SHOULD BE SUBJECT TO THE RECALL AND REPAIRED BY SUBARU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326561May 29, 2020
VISIBILITY/WIPER
MY WINDSHIELD HAS DEVELOPED A CRACK WHERE WAS NONE PREVIOUS, NOR HAS THERE BEEN ANY IMPACT. I HAVE BEEN ON FURLOUGH SINCE 24 MARCH, 2020 AND THE VEHICLE HAS BEEN DRIVEN ONCE A WEEK, AT MOST. THE MOST RECENT OUTING WAS ON SUNDAY 24 MAY, 2020 AND WAS WITHOUT IMPACT TO THE WINDSHIELD, NOR HAD ANY CRACK BEEN NOTICEABLE UNTIL TODAY, 29 MAY. THE VEHICLE HAS NOT MOVED FROM ITS' PARKING SPACE SINCE 24 MAY. I HAVE BEEN MAKING DAILY SIGHT INSPECTIONS OF THE VEHICLE SINCE I HAVE NOT BEEN DRIVING IT DAILY. *TR *BF ON 06/15/20 VEHICLE WAS TAKEN TO SAFELITE AND THE WINDSHIELD WAS REPLACED. THE TECHNICIAN WAS UNABLE TO FIND A CAUSE FOR THE CRACK. CONSUMER PAID A $200 REPAIR FOR THE REPAIR. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326246May 27, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED WHEN I DROVE OVER A BUMP IN THE ROAD AT ~15MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326040May 26, 2020
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
I HAVE A 2019 IMPREZA. HAD THE CAR 6 MONTHS AND HAD TO REPLACE THE WINDSHIELD. A STRAY ROCK HIT THE CAR WHILE GOING ABOUT 35 MPH. SAW NOTHING WHEN IT HAPPENED. THE NEXT DAY A GIANT CRACK ACROSS MY WINDSHIELD. THIS IS BOGUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325865May 25, 2020
STEERING, SUSPENSION, WHEELS
THE CAR IS LESS THEN 2 YEARS OLD AND IT HAS A PROBLEM BRAKING, IT MAKES A RUBBING NOISE EVERTING TIME IT TURNS WHILE BRAKING, AT HIGHER SPEEDS IT VIBRATES, AND ALSO HAS PROBLEM SHIFTING DEALERSHIP SAID THEY HAD NO PROBLEMS WITH THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325181May 19, 2020
VISIBILITY/WIPER
I ENTERED MY CAR IN MY DRIVEWAY AT A RURAL HOME TO SEE THAT MY WINDSHIELD HAD A HAIRLINE CRACK STARTING AT THE TOP BY THE REARVIEW MIRROR AND CURVING TO THE LEFT (LOOKING AT THE CAR). THE CAR HAD NOT BEEN DRIVEN IN THE PAST TWO DAYS. THE LAST TIME THE CAR WAS DRIVEN, THERE WAS NO CRACK IN THE WINDSHIELD. THE CRACK IS NOT FROM A VEHICLE ACCIDENT. IT IS POSSIBLE IT IS FROM ENVIRONMENTAL ISSUES, BUT THERE IS NO ENTRY POINT OF A FOREIGN OBJECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324884May 17, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON THE HWY THE HOOD SPONTANEOUSLY UNLATCHED AND FLIPPED ONTO THE WINDSHIELD, CAUSING IT TO SHATTER. DRIVER WAS UNINJURED, NO OTHER VEHICLES WERE INVOLVED. HINGES WERE SNAPPED AND IT CAUSED DAMAGE TO THE FRON FENDERS ALSO. HOOD HAD BEEN OPENED THE DAY PRIOR FOR ROUTINE MAINTENANCE CHECK AND HOOD APPEARED TO LATCH AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324076May 11, 2020
VISIBILITY/WIPER
MY WINDSHIELD CRACKED IT ABOUT 2500 MILES. I WENT TO THE DEALER AND THEY SAID IT WAS A STONE CHIP HOWEVER I DIDN'T SEE ONE. A COUPLE OF WEEKS AGO AND IT CRACKED IN THE MIDDLE HORIZONTALLY JUST BELOW THE REARVIEW MIRROR. THE TWO CRACKS WERE NOT CONNECTED INITIALLY. HOWEVER I HIT A BUMP IN THE ROAD AND THEY DID CONNECT. THE CRACK GOES ALMOST ALL THE WAY ACROSS FROM ONE SIDE TO THE OTHER OF MY WINDSHIELD AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324038May 10, 2020
VISIBILITY/WIPER
AFTER MY CAR WAS SITTING OVERNIGHT, I CAME OUT IN THE MORNING AND FOUND AN 18" CRACK IN THE WINDSHIELD. THERE WAS NO INDICATION THE PREVIOUS DAY THAT THERE WAS ANY DAMAGE DONE TO THE WINDSHIELD. THIS IS A KNOWN DEFECT IN THE MANUFACTURERS VEHICLES THAT THE WINDSHIELDS BREAK WITHOUT ANY REASON. CRACK HAS QUICKLY BECOME LARGER SINCE THE INITIAL CRACK, WILL SOON COMPLETELY GO ACROSS THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323189May 4, 2020
VISIBILITY/WIPER
WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN DRIVEWAY FOR TWO DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323153May 3, 2020
STEERING
2015 SUBARU IMPREZA KEY STUCK IN THE STEERING KEY HOUSING. VEHICLE WAS IN P POSITION AND SAFETY PARKING BRAKE WAS LIFT. UNABLE TO REMOVE THE KEY. IT IS HAPPENED EVERYTIME I PARK THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322968May 1, 2020
SERVICE BRAKES
SIMILAR TO RECALL CAMPAIGN #WQK-47 THE HARD BRAKE LINE NEAR MY GAS TANK HAS CORRODED AND LEAKED ALL OF MY BRAKE FLUID. HAD I BEEN ON THE HIGHWAY THIS COULD HAVE BEEN CATASTROPHIC. THE VEHICLE WAS IN MOTION, I NOTICED THE BRAKE PEDAL WAS TRAVELING FARTHER THAN NORMAL. WHEN I GOT HOME, THERE WAS ALMOST NO BRAKING ABILITY LEFT IN THE CAR, PEDAL WENT TO THE FLOOR. CHECKED MASTER CYLINDER, IT WAS EMPTY, ADDED FLUID, PRESSED ON BRAKES, COULD HEAR THE FLUID LEAKING OUT. CHECKED AROUND CAR TO FIND FLUID. THIS IS A COMMON PROBLEM ON SUBARU'S AND THERE IS A RECALL FOR NEWER WRX'S FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322790April 30, 2020
STRUCTURE:BODY
MY CAR JUST BROKE ON ME. THE SHOP SHOWED ME HOW THE FIREWALL WAS BUILT ON THESE MODELS AND HOW IT WAS CHANGED FROM PREVIOUS MODELS. I SHOULDN'T HAVE TO WORRRY ABOUT THE FIREWALL BREAKING ON ME WITH ONLY 100K MILES ON MY CAR. THIS IS DANGEROUS THE FIREWALL BROKE ON ME WHILE DRIVING AND RENDERED THE CAR UNDRIVEABLE. LUCKILY I WAS ABLE TO GET OFF THE ROAD BEFORE POTENTIALLY CAUSING A MAJOR ACCIDENT. THIS IS A HAZARD FOR ANYONE WHO BUYS THESE CARS BECAUSE THE FIREWALL CAN BREAK ANYTIME REALLY DEPENDING ON HOW HARD THE CAR IS DRIVEN ALTHOUGH IT SHOULD REALISTICALLY NEVER BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322914April 30, 2020
UNKNOWN OR OTHER
WHEN I TURN OFF THE CAR I CANT REMOVE THE KEY FROM THE IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322160April 24, 2020
VISIBILITY/WIPER
DRIVING DOWN THE HIGHWAY AT 60 MPH, I HEARD A VERY SMALL CRACKING SOUND AND THOUGHT NOTHING OF IT. ALMOST IMMEDIATELY, I HAD A 14 INCH CRACK PROPAGATING FROM THE BOTTOM EDGE MIDDLE OF THE WINDSHIELD. I COULD NOT FIND A CHIP LOCATION IN THE BOTTOM OF THE WINDSHIELD, NOTING IT MAY HAVE BEEN A VERY SMALL OBJECT THAT DIDN'T MAKE A CHIP. I CALLED SUBARU AND TOLD THEM THE ISSUE, BUT THEY REFUSED TO WARRANTY OR REPLACE IT, AND TOLD ME IT WAS AN ACT OF GOD. WHILE A BROKEN WINDSHIELD IS COMMON WITH LARGE ROCKS AND STONES, I BELIEVE THAT SUBARU KNOWS THAT THERE NEW ACOUSTIC WINDSHIELDS ARE INCREDIBLE WEAK. NEW WINDSHIELDS DO NOT FIX THE ISSUE AND ARE INCREDIBLE EXPENSIVE. THIS CONCERNS ME, IF A LARGER OBJECT WERE TO HIT THE WINDSHIELD, HOW WOULD IT SUSTAIN THE IMPACT FORCES AND PROTECT EVERYONE INSIDE THE VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321265April 15, 2020
ENGINE, POWER TRAIN
THE CAR BROKE DOWN NOV. 2018 WHILE MY WIFE WAS DRIVING ON INTERSTATE HIGHWAY. DEALER REPLACED VALVE BODY. CAR WAS USING A LOT OF OIL BETWEEN CHANGES. WHEN ASKED ABOUT IT, DEALER SERVICE DEPT SAID "JUST KEEP ADDING OIL." CAR STARTED PUTTING OUT BLUE CLOUD FROM EXHAUST WHEN STARTED. ASKED DEALER SERVICE DEPT, THEY SAID "SUBARUS DO THAT. JUST KEEP ADDING OIL." HAD RECALL WORK DONE MARCH 2019: VALVE SPRING REPLACEMENT. AGAIN ASKED ABOUT OIL CONSUMPTION. SERVICE DEPT. RECOMMENDED ADDING OIL BETWEEN OIL CHANGES. LABOR DAY 2019 CAR BROKE DOWN AGAIN WITH SAME DASH INDICATORS FLASHING AS IN NOV. 2018. CAR WAS IN DRIVE AND MOVING FORWARD AT 35 MILES PER HOUR ON A CITY STREET 150 MILES FROM HOME. DEALER SERVICE DEPT SAID TIMING CHAIN HAD JUMPED, ENGINE FAILED. ACCORDING TO DEALER SERVICE DEPARTMENT, ENGINE HAD EXCESSIVE OIL CONSUMPTION, AND SAID "ENGINE IS OIL DEPRIVED." CAR NOW NEEDS A NEW ENGINE.DEALER HAD PROMISED TO FIX IF ISSUE FROM 2018 RETURNED. THE DEALER DID NOT HONOR THE PROMISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321106April 14, 2020
VISIBILITY/WIPER
8000 MILES ON THE CAR. LARGE CRACK FORMED IN WINDSHIELD ON PASSENGER SIDE AFTER GOING OVER A TYPICAL BUMP IN THE ROAD. CRACK HAS PROPAGATED ACROSS THE WINDSHIELD QUICKLY. SUBARU DECLINED A WARRANTY CLAIM. THIS IS MY 4TH SUBARU, AND NOTHING LIKE THIS HAS EVER HAPPENED BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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