Subaru Impreza Complaints

2,698 consumer complaints on file.

#11340474July 20, 2020
UNKNOWN OR OTHER
KEY ON THE SUBARU IMPREZA WOULD NOT TURN TO THE OFF POSITION. DIFFICULT TO GET KEY OUT OF THE IGNITION. TOOK CAR TO NAPLETON'S SUBARU IN PALATINE AND MECHANIC TECH REPLACED PARK SWITCH. I BELIEVE MECHANIC STATED THE KEY WOULD HAVE FALLEN OUT OF THE IGNITION IF THIS WAS NOT FIXED. MY IMPREZA HAS 28,289 MILES AND IS IN GREAT CONDITION. WHY DID THIS HAPPEN? CAR HAS KEY IGNITION AND WOULD NOT GO TO FINAL POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340075July 18, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CARS BREAK LIGHTS ARE NOT WORKING. MY CAR WILL LOSE POWER ON THE ROAD TO WHERE IT WILL COMPLETELY DIE AND I HAVE TO TURN THE IGNITION OFF AND TURN IT BACK ON TO KEEP GOING. MY EMERGENCY BRAKE LIGHT IS ON MY TIRE SENSOR LIGHTS ARE ON EVEN THOUGH TIRE PRESSURE IS CORRECT THERE ARE TIMES WHEN I CANNOT GET MY CAR INTO GEAR. IT WILL MAKE A VERY LOUD CLUNKING NOISE AND THEN A WHIZZING NOISE WHEN YOU TURN THE AIR CONDITIONER ON AND THEN YOU GET NO POWER AT ALL TO THE CAR. I CANNOT GO UP A STEEP HILL ON THE HIGHWAY BECAUSE IT WILL ONLY GO UP TO 35 MILES AN HOUR. WHEN IT LOSES POWER ON THE HIGHWAY AND I HAVE TO THE RESTART THE CAR THAT'S VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340082July 18, 2020
AIR BAGS
PASSENGER AIR BAG WARNING LIGHT IS ON AND THE INDICATOR FOR THE PASSENGER AIR BAG SHOWS IT IS OFF EVEN THOUGH A 200LB PERSON IS IN THE SEAT. IF AIRBAGS ARE REQUIRED THEN SHOULDN'T THEY WORK? THE CAR HAS 60K MILES ON IT AND WE ONLY PUT ON 200 MILES SINCE WE BOUGHT IT. IF WE ARE IN AN ACCIDENT THIS TELLS ME NO AIRBAG DEPLOYMENT FOR THE PASSENGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339917July 17, 2020
VEHICLE SPEED CONTROL
VEHICLE ACCELERATED ON ITS OWN. WAS ABLE TO PULL CAR OVER QUICKLY AND THROW IT INTO NEUTRAL. IT THEN PRECEDED TO ACCELERATE RADICALLY ON ITS OWN. WHILE THIS WAS HAPPENING, THE HORN LOST ITS CONNECTION AND I WAS NOT ABLE TO HONK AT THE PERSON IN FRONT OF ME. I AVOIDED A COLLUSION BY PULLING OVER IMMEDIATELY. THIS TOOK PLACE ON A CITY STREET GOING ABOUT 25 MILES AN HOUR DRIVING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339679July 16, 2020
AIR BAGS
THE AIRBAG SENSOR ON THE FRONT PASSENGER SEAT DOES NOT DETECT A PERSON SITTING IN THE SEAT. THE SENSOR WILL TURN OFF THE AIRBAG, WHILE A PASSENGER IS OCCUPYING THE SEAT. MOST OF THE TIME BETWEEN 30-45 MINUTES AFTER THE CAR HAS BEEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339827July 16, 2020
UNKNOWN OR OTHER
KEY WON'T COME OUT OF IGNITION. IF STEERING WHEEL LOCKS, KEY WILL NOT TURN IGNITION OR COME OUT LEAVING ME STRANDED FOR SEVERAL MINUTES. THIS HAPPENS MORE AND MORE FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339480July 15, 2020
UNKNOWN OR OTHER
KEY IGNITION REQUIRES MULTIPLE TRIES TO REMOVE KEY FROM IGNITION LOCK. THIS HAPPENS EACH TIME I DRIVE THE CAR. IT IS IMPOSSIBLE TO REMOVE THE KEY FROM THE IGNITION WITHOUT RESTARTING THE CAR AND COMPRESSING THE BRAKES OVER AND OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339386July 14, 2020
AIR BAGS
THE AIRBAG SENSOR UNDER THE PASSENGER SEAT TURNS OF AT RANDOM TIMES WHEN THE SEAT IS OCCUPIED BY A FULL-SIZED ADULT. IT TYPICALLY OCCURS ON A LONG DRIVE, WHICH IS INCREDIBLY DANGEROUS. IT HAS ALSO OCCURRED DURING CITY DRIVING. IT ALWAYS OCCURS WHEN THE SEAT IS OCCUPIED. THE PROBLEM CLOSELY MATCHES THE DESCRIPTION OF THE 2015 RECALL ON THE OCCUPANT DETECTION SYSTEM, EVEN THOUGH THE SUBARU RECORDS SHOW THAT THE REQUIRED REPAIR IN ACCORDANCE WITH THE RECALL WAS MADE ON MY VEHICLE AT THAT TIME. THE DEALERSHIP CLAIMS THE CURRENT PROBLEMS MAY BE CAUSED BY A WATER SPILL, BUT I HAVE NO RECOLLECTION OF THIS OCCURRING, AND A SAFETY SYSTEM IN A CAR THAN COULD NOT WITHSTAND A SMALL SPILL IS INCREDIBLY UNSAFE AND POORLY DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338578July 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAIL LIGHTS DON'T TURN ON , FIRST TIME THE WHOLE ELECTRICAL HARNESS WAS BURNED OUT , DEALER CHANGED THE WHOLE THING , THIS IS SECOND TIME TAIL LIGHTING IS COMPLETELY OFF WHEN THE SWITCH IS ON , I AM AFRAID IT WILL BURN OUT THE WHOLE HARNESS AGAIN !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338652July 10, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE PASSENGER'S SEAT OCS MALFUNCTIONS WITH TERRIFYING FREQUENCY. THE CAR WILL BE IN MOTION WITH THE PASSENGER'S SEAT OCCUPIED AND THE AIRBAG LIGHT WILL ILLUMINATE ON THE DASHBOARD. ONCE AGAIN WHILE THE CAR IS IN MOTION. I HAVE SEEN MANY POSTS DETAILING THE SAME EXPERIENCE. SUBARU HAS RECALLED OTHER CARS FOR THIS PROBLEM. MY 2013 IMPREZA NEEDS TO BE INCLUDED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338098July 8, 2020
UNKNOWN OR OTHER
I PURCHASED A USED 2017 SUBARU IMPREZA IN APRIL OF 2020. THE WINDSHIELD HAS BEEN BROKEN TWICE SINCE THEN. THE ONLINE PHOTOS SHOWED IT WITH AN INTACT WINDSHIELD. WHEN IT WAS BROUGHT TO MY HOME FOR A TEST DRIVE IT HAD MULTIPLE CRACKS ON THE WINDSHIELD AND THE DEALER STATED THAT THEY HAD TO REPLACE IT WHEN WE PURCHASED IT AS THEY WERE IN THE LINE OF SITE FOR THE DRIVER AND A SAFETY HAZARD. AFTER A FEW WEEKS OF NOT DRIVING THE CAR OTHER THAN TO GET GROCERIES DURING COVID THE NEW WINDSHIELD THAT THE DEALER HAD JUST REPLACE CRACKED. THERE IS NO STONE PIT, IT SIMPLY CRACKED ON ITS OWN. THIS CRACK RUNS FROM THE UPPER PASSENGER CORNER FOR APPROXIMATELY 18' TOWARD THE MIDDLE AND BOTTOM OF THE WINDSHIELD. IT APPEARS TO EITHER BE STRESS OR THERMAL RELATED. TWO WINDSHIELD CRACKS THAT DON'T APPEAR TO BE FROM A ROCK IN A MONTHS TIME SEEM LIKE A POSSIBLE DEFECT TO ME. THE CRACK I NOTICED GROW WITHOUT RECALLING A SPECIFIC INCIDENT THAT STARTED IT. THE DEALER IS NOW TRYING TO OFFER A 5 YEAR CRYSTAL FUSION TREATMENT AND WARRANTY FOR $995. SOME ONLINE SEARCHING ON THIS MAKES THAT SEEM LIKE A SCAM AT BEST. THE DISCLAIMER ON THE FORM STATES THAT THEY WON'T REPLACE THE WINDSHIELD IF BREAKAGE IS PART OF A FACTORY DEFECT, WHICH IT IS LOOKING LIKE THEY COULD STATE. I WANT TO REPLACE MY WINDSHIELD THAT IS CRACKED, BUT WOULD LIKE SOME REASSURANCE THAT IT WON'T BREAK NEARLY IMMEDIATELY AGAIN AND WOULD LIKE SUBARU OR THE DEALER TO STAND BEHIND THESE VEHICLES AS THIS APPEARS TO BE A WIDESPREAD AND SYSTEMATIC ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338109July 8, 2020
STRUCTURE:BODY
FACTORY CLUTCH AND BREAK SPOT WELDS WEAK. TWO HAVE COMPLETELY SHEARED FROM FIREWALL AND SQUEAK WHEN ENGAGING\DISENGAGING CLUTCH PETAL. ENTIRE PEDAL ASSEMBLY FLEXES UNDER PRESSURE FROM THE CLUTCH OR BREAK PEDAL PRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337744July 6, 2020
AIR BAGS
WHILE DRIVING (ON ANY KIND OF ROAD), A LIGHT INDICATING THE PASSENGER AIRBAG IS OFF WILL ILLUMINATE, EVEN WHEN THERE IS A PASSENGER IN THE SEAT. THE LIGHT COMES ON INTERMITTENTLY, AND SOMETIMES THE PASSENGER AIRBAG WILL BECOME ACTIVE EVEN WITH NO PASSENGER IN THE SEAT. CHARGING A PHONE OR EVEN PLACING A PHONE IN THE SEAT SEEMS TO MAKE THE ISSUE WORSE. TAKING IT TO A MECHANIC RESULTED IN FAULT CODE B1650: OCCUPANT CLASSIFICATION SYSTEM MALFUNCTION. I HAVE SINCE LEARNED THIS EXACT ISSUE WAS THE SOURCE OF A 2012 SUBARU IMPREZA RECALL, BUT NOT FOR THE 2014 MODELS, WHERE THIS ISSUE IS OCCURRING. THIS IS A MAJOR SAFETY ISSUE FOR 2014 SUBARU IMPREZA MODELS. FORUM SEARCHING HAS REVEALED SEVERAL HUNDRED OTHER EXAMPLES OF THIS ISSUE, LARGELY IN 2013 AND 2014 MODELS. THE 2012 RECALL SHOULD BE EXPANDED TO 2013 AND 2014 MODELS, AS THESE MODELS CLEARLY HAVE THE SAME ISSUE AS THE 2012 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337149July 2, 2020
ELECTRICAL SYSTEM
ON THE HEATER CONTROLS, FOR THE FAN SPEED, THE CONNECTOR ON THE BACK CAUGHT FIRE, I WAS ABLE TO STOP IT IN TIME TO PREVENT ANY FURTHER DAMAGE. MY MOTHER IN LAW AND MY SON RIDE THAT CAR DAILY, COULD OF BEEN A DISASTER. I HAVE PURCHASED A NEW PART, REPLACED THE PLUG, AND SAME ISSUE OCCURED, STARTED SMOKING AND RUINED ANOTHER HEATER CONTROL. USED AUTO PART LOCATIONS NEAR ME REPORTED THE SAME ISSUE ON AT LEAST 3 OTHER CARS. SEE ATTACHED IMAGES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11331737June 30, 2020
VISIBILITY/WIPER
WITH THE CALL BEING LESS THAN 2-MONTHS OLD AND UNDER 2K MI. THE WINDSCREEN WAS STRUCK WITH A SMALL ROCK JUST BELOW THE DRIVERS WIPER BLADE. I WAS PROCEEDING FROM A FULL STOP AND THE OPPOSING CAR WAS STOPPING AT AN INTERSECTION, SPEED WAS UNDER 25-MPH. THE WINDSCREEN CRACKED OVER 12-IN. FROM A VERY LOW VELOCITY IMPACT. I NOW HAVE TO PAY $500 OUT OF POCKET TO REPLACE THE GLASS (AFTERMARKET, OEM IS OVER $800) TO PASS STATE INSPECTION. THIS IS THE SAME PROBLEM AS WITH OTHER SUBARUS WITH INFERIOR WINDSCREENS CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331768June 30, 2020
VISIBILITY/WIPER
DRIVING ALONG THE HIGHWAY WHEN I HEARD A SMALL CRACKING SOUND. NO LARGE DEBRIS OR ROCK NOTED FROM HIGHWAY. ALL OF A SUDDEN A LARGE CRACK APPEARED ON THE RIGHT-HAND PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF THE WINDSHIELD. I CALLED SUBARU DEALERSHIP AND SAID THEY WOULD HAVE TO DETERMINE IF IT WAS A STRESS CRACK OR NOT FOR IT TO BE COVERED; THEY DETERMINED THAT IT WOULD NOT BE COVERED BECAUSE IT IS NOT A STRESS CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330641June 24, 2020
VISIBILITY/WIPER
I WAS DRIVING ON A CITY STREET WITH NO TRAFFIC IN FRONT OF ME WHEN MY WINDSHIELD SPONTANEOUSLY STARTED TO CRACK FROM BELOW WHERE I COULD SEE FROM INSIDE THE CAR. THE CRACK QUICKLY SPIDERED OUT. THE CRACK STARTS AT THE BOTTOM OF THE GLASS WHERE IT IS INSTALLED. THE CRACK IS LARGE, WIDE, AND DEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330107June 22, 2020
AIR BAGS
FRONT PASSENGER ODS MALFUNCTIONS EXACTLY PER THE DESCRIPTION LISTED IN RECALL #WQT-55 UNDER SAFETY CAMPAIGN 15V419000 AND HAD MADE PREVIOUS ATTEMPTS TO HAVE IT ADDRESSED FOR AT LEAST 2 YEARS NOW THROUGH SUBARU. HOWEVER MY VEHICLE WAS MANUFACTURED JUST OUTSIDE OF THE MANUFACTURING DATE RANGE OF THE RECALL. TOOK VEHICLE TO DEALERSHIP TO ADDRESS OTHER OUTSTANDING RECALL ITEMS AND ASKED TO HAVE ISSUE DIAGNOSED FOR THE ODS. TECHNICIANS FOUND CODE B1650, WHICH MATCHES ONE OF THE DTCS OF THE RECALL. CALLED SUBARU CORPORATE AGAIN TO REQUEST THE MALFUNCTION BE ADDRESSED AND THEY COULD NOT COVER THE COST OF THE REPAIR OF THE ODS AS THE VEHICLE DOES NOT FALL UNDER THE MANUFACTURING DATE RANGE. A COPY OF THE SUBARU RECALL HAS BEEN ATTACHED WITH THIS MESSAGE FOR REFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329903June 21, 2020
VISIBILITY/WIPER
I HAVE HAD TO REPLACE MY WINDSHIELD TWICE WITHIN 12 MONTHS DUE TO CHIPPING AND CRACKING. THE FIRST CHIP CAUSED A 12+ INCH CRACK WHICH PROMPTED REPLACEMENT ($1000.00) 5 MONTHS AFTER THE ORIGINAL REPLACEMENT SALT ON THE EXPRESSWAY CHIPPED THE 2ND WINDSHIELD. EACH TIME SOMETHING COMES IN CONTACT WITH THE WINDSHIELD, IT SEEMS TO CHIP. I HAVE APPROXIMATELY 4 CHIPS IN MY NEWEST WINDSHIELD. I DON'T THINK THE WINDSHIELD SHOULD HAVE CHIPPED SO EASILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329453June 17, 2020
VISIBILITY/WIPER
A CRACK APPEARED ON THE WINDSHIELD WHILE IT WAS PARKED SO THERE WAS NO IMPACT ON THE GLASS WHEN IT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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