Subaru Impreza Complaints

2,698 consumer complaints on file.

#11348670August 11, 2020
AIR BAGS, SEATS
THE PASSENGER SEAT OCCUPANCY SENSOR CONTINUALLY MALFUNCTIONS AND TURNS OFF THE AIRBAG WHILE A FRONT PASSENGER IS IN PLACE. THIS IS THE SAME ISSUE FOR WHICH A NHTSA RECALL WAS PLACED ON 2013 SUBARU IMPREZAS, SO THE PROBLEM IS NOT LIMITED TO ONLY THAT ONE MODEL YEAR. IN FACT, THIS APPEARS TO BE COMMON ACROSS ALL SUBARUS' ELECTROSTATIC CAPACITANCE SENSOR. THIS RECALL MUST BE EXPANDED FOR THE PROTECTION OF PASSENGERS IN THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344187August 9, 2020
POWER TRAIN
TRANSMISSION WENT AT 154000 MILES EXTENDED WARRANTY NOT SURE IF I WAS TAKEN CARE OR AND NEEDED TO BY NEW ONE. IF IT IS GONNA BE A CONTINUOUS PROBLEM THEY SHOULD HAVE BOUGHT BACK THE YEARS WITH THE CVT ISSUE. YOU CAN PUT INTO DRIVE REVERSE AND PARK BUT WON'T SWITCH GEARS AND JUST REVS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343814August 7, 2020
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS HAD MULTIPLE INCIDENTS OF NOT STARTING, ENGINE LOSING POWER, EXTENDED ENGINE CRANKING AND OTHER ELECTRICAL ISSUES FOR WHAT WAS UNKNOWN REASONS, DOCUMENTED IN NUMEROUS DEALER REPORTS. WAS INFORMED THAT THE ISSUE IS DUE TO OIL LEAKING FROM OIL CONTROL VALVE (OCV) LEAKING INTO WIRING HARNESS. VEHICLE HAS HAD ISSUES WHEN IN MOTION, BEFORE RUNNING AND WHILE TRYING TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343963August 7, 2020
ELECTRICAL SYSTEM
EVERY TIME I PUT MY CAR IN PARK, I AM UNABLE TO REMOVE THE KEY FROM THE IGNITION. EVENTUALLY IF I KEEP SHIFTING OUT OF AND BACK INTO PARK IT WILL LET ME REMOVE THE KEY. IT APPEARS TO BE RELATED TO A SUBARY SERVICE BULLETIN #: 16-112-18R
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343975August 7, 2020
AIR BAGS
PASSENGER AIRBAG INDICATOR WILL SHOW OFF EVEN THOUGH A PASSENGER IS SEATED. THIS HAPPENS WHETHER THE VEHICLE IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343974August 7, 2020
VISIBILITY/WIPER
TODAY, AUGUST 7, 2020 WE NOTICED ON OUR PARKED 2019 SUBARU IMPREZA THE WINDSHIELD WAS CRACKED. THE CRACK STARTS WHERE THE REVIEW MIRROR IS ATTACHED AND RUNS VERTICALLY ALL THE WAY DOWN. THIS APPEARS TO HAVE STARTED ON THE INSIDE. THERE IS NO DAMAGE FROM A ROCK OR OTHER DEBRIS STICKING THE WINDSHIELD. A SEARCH ONLINE HAS SHOWN MULTIPLE LAWSUITS AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS. WE HAVE NOT YET CONTACTED SUBARU BUT FELT A COMPLAINT WAS WARRANTED AS THIS APPEARS TO BE AN ISSUE WITH SUBARU VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343484August 5, 2020
SUSPENSION
HELLO, I HOPE THIS MESSAGE FINDS YOU SAFE AND WELL. MY PROBLEM IS AS FOLLOWS: CONTROL ARM FAILURE EXACTLY AS DESCRIBED IN PREVIOUS RECALL FROM 2011 (LOWER CONTROL ARM BROKE AT HANGAR BRACKET; SAFETY RECALL: WVX34|NHTSA CAMPAIGN: 11V464000). I WAS NEVER PERSONALLY NOTIFIED OF THE RECALL, THE CATASTROPHIC FAILURE LEADING TO A NEAR ACCIDENT AT HIGHWAY SPEEDS IS WHAT ALERTED ME TO THE PROBLEM. I WAS DRIVING STRAIGHT, APPROXIMATELY 50MPH, WHEN THE HANGAR BROKE COMPROMISING THE STEERING AND CAUSING ME TO NEARLY CRASH. ACCORDING TO SUBARU OF AMERICA, THEY 'FIXED' THE PROBLEM WITH A RUST-PROOFING SPRAY, AND ARE DENYING ME ANY GOOD FAITH REPAIRS CITING THAT IT WAS ADDRESSED, DESPITE THE FACT THAT IT FAILED ANYWAYS AND SUBJECTED MYSELF AND OTHERS TO POTENTIAL SEVERE PERSONAL INJURY. AFTER MANY (NOT RETURNED) PHONE CALLS, THEY HAVE TOLD ME THEY WOULD LOOK AT IT (INCURRING 'ASSESSMENT FEES') AND THE WOMAN I SPOKE WITH TODAY FROM SUBARU OF AMERICA TOLD ME THEY WOULD OFFER MINIMAL IF ANY FINANCIAL SUPPORT FOR THE ISSUE. ALL I WANT IS MY VEHICLE TO FUNCTION AS THE MANUFACTURER INTENDED, NOT FOR SOMEONE TO SLAP A BANDAID ON THE ISSUE, CALL IT 'FIXED' AND BASICALLY GIVE ME - A LOYAL CUSTOMER TO SUBARU - THE FINGER. THIS IS TOTALLY UNACCEPTABLE FOR A COMPANY TO BEHAVE IN THIS MANNER, ESPECIALLY FOR A PROBLEM THAT WAS CLEARLY INCORRECTLY ADDRESSED TO BEGIN WITH. MY CAR HAS BEEN SITTING FOR ALMOST 2 WEEKS AND IS NOT DRIVEABLE. I AM INCURRING INTENSE PSYCHOLOGICAL AND FINANCIAL BURDEN FROM NOT BEING ABLE TO UTILIZE MY VEHICLE TO CARRY OUT TASKS THAT ARE REQUIRED OF ME AS A MEDICAL STUDENT. I HAVE INVESTED SIGNIFICANT TIME AND ENERGY INTO THIS, ONLY FOR SOA TO FEED ME THE SAME LINE OF BS THAT THEY'RE NOT AT FAULT AND THEY'VE 'FULFILLED THEIR OBLIGATION' FOR THIS RECALL. ATTACHED IS A PICTURE OF THE AFFECTED CONTROL ARM (FRONT PASSENGER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343109August 3, 2020
SERVICE BRAKES
THE RECALL PART REPLACEMENT DIDN'T FIX MY BRAKE LIGHT ISSUE. THE BRAKE LIGHTS WERE NOT FUNCTIONING BECAUSE OF A BRAKE LIGHT SWITCH DEFECT. I TOOK MY VEHICLE TO THE SUBARU DEALER IN GLENDALE, CALIFORNIA FOR PART REPLACEMENT. THEY SAID THEY REPLACED THE PART BUT THAT THE BRAKE LIGHTS STILL DO. IT WORK AND THAT IT WOULD COST $1000.00 FOR THEM TO FIX THE ELECTRICAL WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342076July 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER STOPPING THE VEHICLE AND INSPECTING UNDER THE HOOD, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000. *LN THE CONSUMER STATED THAT THE BATTER HAD BEEN REPLACED AS THE PROBLEMS KILLED THE BATTERY. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341855July 28, 2020
POWER TRAIN
KEY GETS STUCK IN VEHICLE IGNITION WHEN THE VEHICLE IS PLACED INTO PARK. SOME SORT OF COMPONENT THAT TELLS THE CAR IT IS PARKED IS MALFUNCTIONING. THIS DOES NOT HAPPEN EVERY TIME BUT PROBABLY ABOUT 50% OF THE TIME. PLACING THE CAR INTO GEAR AND THEN BACK INTO PARK EVENTUALLY FIXES THE ISSUE, BUT IT OFTEN TAKES MULTIPLE ATTEMPTS. THIS STARTED HAPPENING AFTER ADJUSTING THE STEERING WHEEL FOR ANOTHER DRIVER. IT HAS SUBSEQUENTLY BEEN AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341566July 26, 2020
ENGINE
A LOS 50.000 KM CAMBIO DE AROS Y RECALENTAMIENTO DE CAJA ...2016 A LOS 150.000 CAMBIO DE AROS , RADIADOR, ETC , 2019 A LOS 170.000 CAMBIO JUNTA MULTIPLE ESCAPE 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341448July 25, 2020
POWER TRAIN
THE FIREWALL PREVENTS THE VEHICLE FROM ENGAGING IN GEARS WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341222July 23, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE VEHICLE WAS PARK AT MY HOME. UPON STARTING THE VEHICLE THE AIRBAG LIGHT ILLUMINATED. SUBARU OF AMERICA WAS CONTACTED AND AN APPOINTMENT WAS SET UP WITH THE LOCAL SUBARU DEALERSHIP. THE VEHICLE WAS DROPPED OFF THAT EVENING AND WAS LOOKED AT THE NEXT DAY. AFTER INSPECTING THE VEHICLE I WAS NOTIFIED THAT THE PASSENGER SEAT OCCUPANCY SENSOR HAD AN ISSUE AND THE PASSENGER SEAT WOULD NEED TO BE REPLACED. THEY CLAIMED THIS WAS DUE TO THE SEAT BEING WET. THE VEHICLE WAS PURCHASED USED IN 2018 WITH 35,278 MILES AND NOW HAS AROUND 46,000 MILES. THE SEAT HAS NEVER BEEN WET IN MY TIME OWNING IT AND WAS NOT WET PRIOR TO OWNING IT TO MY KNOWLEDGE. THE VEHICLE IS EQUIPPED WITH HEATED SEATS AND I BELIEVE THIS ISSUE IS IN LINE WITH LAST YEARS FORESTER PASSENGER AIRBAG SENSOR RECALL IN WHICH 366,000 VEHICLES WHERE RECALLED FOR A VERY SIMILAR ISSUE. I HAVE NOT YET HEARD BACK FROM THE DEALERSHIP, BUT THEY ARE NOT CURRENTLY AWARE IF SUBARU OF AMERICA IS WILLING TO COVER COST TO RESOLVE THIS ISSUE. SINCE THEY ARE UNSURE WHEN SUBARU WOULD GET BACK TO THEM, I PICKED UP THE VEHICLE AND IT IS CURRENTLY PARKED AT MY HOME. I WAS INFORMED TO AVOID SAFETY RISKS TO NOT HAVE OCCUPANTS TRAVEL IN THE PASSENGER SEAT FOR THE TIME BEING AS THE PASSENGER AIRBAG COULD TURN OFF AT ANY POINT. SINCE PICKING UP THE VEHICLE, THE AIRBAG LIGHT DOES ILLUMINATE UPON START, BUT NO LONGER STAYS ON. IF A FOLLOW UP CONTACT IS REQUIRED I WOULD PREFER AN EMAIL OVER A CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340833July 22, 2020
ENGINE, SUSPENSION
WHEN WE GE A OIL CHANGE THE OIL LEVEL IS VERY LOW. THERE ARE NO OIL LEAKS ANYWHERE ON THE ENGINE THIS IS NOT WHAT A ENGINE SHOULD BE DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340897July 22, 2020
VISIBILITY/WIPER
WITH 7,000 MILES ON IT, ONLY A FEW MONTHS AFTER PURCHASE, MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I'VE HEARD THIS IS VERY COMMON AND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR IT. THE PATTERN IN WHICH MINE CRACKED IS SIMILAR TO WHAT OTHERS HAVE POSTED IN IMPREZA OWNERS FORUMS WHICH TELLS ME IT'S LIKELY A DEFECT AND NOT A TYPICAL CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340329July 20, 2020
VISIBILITY/WIPER
APPROXIMATELY A 24 INCH LONG CRACK IN MY FRONT WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340428July 20, 2020
POWER TRAIN
09 WRX HATCH, WHEN THE CLUTCH IS DEPRESSED IT WILL MAKE A CREAKING NOISE. UPON FURTHER INSPECTION, THE FIREWALL FLEXES A LOT WHILE THE CLUTCH IS PRESSED IN. IT IS GETTING LOUDER AND IS STARTING TO AFFECT THE BRAKE PEDAL BY MOVING IT EVERYTIME THE CLUTCH IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340432July 20, 2020
ELECTRONIC STABILITY CONTROL (ESC)
09 WRX HATCH, THE TRACTION CONTROL AND HILL ASSIST LIGHTS WILL ILLUMINATE SPORADICALLY. AFTER THE VEHICLE IS TURNED OFF AND THEN BACK ON , EVERYTHING WORKS FINE. I HAVEN'T FOUND ANY VARIABLES THAT ARE CONSISTENT. IT DOESN'T MATTER IF IT'S RAIN OR SHINE, HOT OR COLD, BOTH LIGHTS WILL JUST RANDOMLY COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340460July 20, 2020
VISIBILITY/WIPER
I TURNED ON MY WINDSHIELD WIPERS WITH FLUID AND MY WINDSHIELD CRACKED WITHIN 5 SECONDS. I HAD JUST PULLED OUT OF MY DRIVEWAY, SPEEDS WHERE AT 0-5 MPH ON RESIDENTIAL STREET, NO TREES OVERHEAD, CLEAR SKIES, TEMPERATURE AT 95 DEGREES, THE VEHICLE WAS PARKED OUTSIDE UNDER NO TREES OR BRANCHES AT ALL TIMES. THERE IS NO OTHER DAMAGE TO THAT AREA, OR ANY OTHER AREA, OF MY WINDSHIELD THAT WOULD HAVE CAUSE THIS. THE CRACK STARTED FROM THE TOP MIDDLE, CAME DOWN PAST THE REAR VIEW MIRROR AND SPLIT OFF INTO MULTIPLE OTHER CRACKS. AT NO POINT IN THE PAST COUPLE OF MONTHS DID I EVER GETTING HIT ON THE WINDSHIELD THAT WOULD HAVE CAUSED UNSEEN DAMAGE OR WEAKENED THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340469July 20, 2020
ENGINE
HARD START, ROUGH IDLE, DROVE 3 MILES, CHECK ENGINE LIGHT TURNS ON, CODE: P0021 BANK1/2. DID RESEARCH. IT'S A BANJO BOLT FILTER/SCREEN MINE WAS CRACKED IN HALF INSIDE THE OIL LINE RESTRICTING OIL TO THE TURBO. MANAGED TO REMOVE ONE EASILY ACCESSIBLE BANJO SCREEN WHICH FIXED HALF THE PROBLEM. THE OTHER BOLT VIRTUALLY NOT ACCESSIBLE BY ME. ALMOST ALL TURBO VEHICLES FROM SUBARU EXPERIENCE THIS PROBLEM AS CODE: P0021 OR JUST CATASTROPHIC TURBO/ENGINE/COOLANT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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