Subaru Impreza Complaints

2,698 consumer complaints on file.

#11359782September 18, 2020
VISIBILITY/WIPER
2200 MILES. WINDSHIELD CRACKED. 18 INCHES LONG. WHILE SITTING IN AN EMPTY PARKING LOT. CRACK STARTS FROM UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355575September 17, 2020
STEERING
ONCE THE CAR IS PARKED, THE KEY CANNOT BE REMOVED FROM THE IGNITION. THIS PROBLEM GRADUALLY GOT MORE FREQUENT OVER THE LAST YEAR UNTIL IT GOT STUCK EVERY TIME WE DROVE. IT WOULD TAKE MULTIPLE ATTEMPTS TURNING THE CAR ON AND OFF TO GET THE KEY OUT. SUBARU OF AMERICA DID AGREE TO FIX IT AT NO CHARGE EVEN THOUGH THE CAR IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354275September 10, 2020
AIR BAGS
THE AIRBAG INDICATOR SOMETIMES INDICATES "OFF" WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT. THIS IS INCONSISTENT AND IS A REAL SAFETY ISSUE. OBVIOUSLY DANGEROUS TO THE PASSENGER IF THE AIRBAG DOES NOT DEPLOY BECAUSE THE AIRBAG SYSTEM DOES NOT RECOGNIZE THAT THERE IS A PASSENGER SITTING IN THE FRONT PASSENGER SEAT. THIS IS SERIOUS AND NEEDS TO BE ADDRESSED. FYI: THIS HAPPENS ON START UP OR WHILE THE ENGINE IS RUNNING AND A PASSENGER GETS IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353983September 9, 2020
ELECTRICAL SYSTEM, ENGINE
KEY LOCKS INTO IGNITION AND VEHICLE NEEDS TO BE RESTARTED AND THE SHIFT MOVED FROM PARK POSITION BACK TO PARK POSITION A FEW TIMES BEFORE THE KEY WILL RELEASE. I HAVE SEEN MANY COMPLAINTS ONLINE REGARDING THIS ISSUE IE. FAILING LOCK CYLINDER/PARK SENSOR PROBLEMS. WILL THERE BE AN INVESTIGATION INTO THIS AND A POSSIBLE RECALL? MY CAR HAS LESS THAN 50,000M ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353881September 8, 2020
ELECTRICAL SYSTEM
CAR WILL NOT ALLOW YOU TO TAK KEY OUT OF IGNITION WHEN CAR IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353063September 3, 2020
VISIBILITY/WIPER
FRONT WINDSHIELD CRACKED WHILE DRIVING FOR NO APPARENT REASON. THE CRACK WAS FIRST NOTICED WHILE ON A CITY STREET WAITING FOR A TRAFFIC LIGHT TO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352844September 2, 2020
UNKNOWN OR OTHER
WHEN MY CAR IS PARKED I CANNOT REMOVE MY KEY FROM THE IGNITION. I HAVE TO TAKE IT OUT OF PARK PUT IT BACK IN PARK PRESS PARK ALL THE WAY FORWARD JIGGLE MY KEY MOVE MY STEERING WHEEL AND THEN TAKE MY KEY OUT. SOMETIMES IT STILL WILL NOT REMOVE AND IT WILL TAKE ME A VERY LONG TIME TO REMOVE IT. OTHER TIMES I HAVE TO REVERSE MY CAR AND DRIVE FORWARD AND PARK TO TRY AND TAKE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352554September 1, 2020
AIR BAGS
THE PASSENGER OCCUPANCY SENSOR IS FAULTY AND IT CAUSES THE PASSENGER AIR BAG TO BE DISABLED WHEN A PERSON IS SITTING IN THE SEAT. OFTEN, IF THE PERSON IS SWEATING OR IF ANY PART OF THEIR CLOTHING IS MOIST THE AIR BAG WILL BE DISABLED. I HAD IT FIXED UNDER WARRANTY AND IT NEVER REALLY DID MUCH. THE PROBLEM PERSISTS. SOMETIMES THE PERSON CAN BE TOTALLY DRY AND IT WILL STILL BE DISABLED. THERE WAS A RECALL OF THIS EXACT PROBLEM IN PREVIOUS YEARS AND MODELS, AND IT IS PLAIN TO SEE THAT THE SAME ISSUE EXISTS FOR THE 2014 IMPREZA. JUST HAVE A LOOK AT THE NUMBER OF COMPLAINTS. IT IS CRIMINAL (LITERALLY) THAT A RECALL HAS NOT BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351771August 28, 2020
ELECTRONIC STABILITY CONTROL (ESC)
KEY WILL NOT COME OUT OF THE IGNITION WHICH HAPPENS EVERY DAY SINCE THE FIRST HAPPENING ON 8/22/20. AFTER GOOGLING IT APPEARS THIS IS A COMMON OCCURRENCE WITH 2016 IMPREZAS AND OUTBACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351622August 27, 2020
AIR BAGS
MY VEHICLE IS IDENTIFIED IN THE ACCIDENT REPORT AS UNIT 2. UNIT 1 ATTEMPTED TO MAKE AN IMPROPER/CARELESS LEFT TURN ONTO MAUCH CHUNK RD. UNIT 2 WAS IN MOTION TRAVELING STRAIGHT ACROSS THE INTERSECTION WHEN UNIT 1 TRIED TO MAKE AN ILLEGAL LEFT TURN AND STRUCK UNIT 2. UNIT 1 WAS RESPONSIBLE FOR THE ACCIDENT. INITIAL IMPACT POINT WAS 10 O'CLOCK. AIR BAGS DID NOT DEPLOY ON UNIT 2. UNIT 2 WAS DECLARED A TOTAL LOSS. WITH ALL DAMAGE ON THE FRONT END OF UNIT 2. TIME OF ACCIDENT WAS MONDAY, 7/27/2020. DRIVER OF UNIT #2 SUFFERED ANKLE, LEG, SHOULDER INJURIES ALONG WITH A CONCUSSION. ALL OF THESE SYMPTOMS APPEARED WITHIN 24 HOURS AFTER THE ACCIDENT. DRIVER OF UNIT #2 IS UNDER DOCTORS CARE AT THIS POINT. JURISTICTION IN WHICH INCIDENT OCCURRED IS ALLENTOWN, PA. OWNER OF UNIT 2 HAS RECEIVED SETTLEMENT FOR THE DESTROYED VEHICLE THAT IS NOW OWNED BY ERIE INSURANCE. WE HAVE BEEN IN COMMUNICATION WITH SUBARU TO UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. TO DATE ALL WE HAVE GOTTEN IS VERBAL RESPONSES THAT THEY ARE TO INVESTIGATE. WE HAVE SUPPLIED A FULL ACCIDENT REPORT AND PICTURES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11351670August 27, 2020
SERVICE BRAKES
2005 SUBARU IMPREZA OUTBACK SPORT ON 8/23/2020 THE BRAKE LIGHT WAS ILLUMINATED. UPON RETURNING HOME, THE BRAKE FLUID WAS CHECKED AND FOUND TO BE LOW. NOTICED BRAKE FLUID ON DRIVEWAY UNDER CAR. THE CAR WAS NOT USED UNTIL TAKING IT TO GOODYEAR FOR AN INSPECTION ON 8/27/2020. GOOD YEAR IDENTIFIED THAT THERE IS A LEAK IN THE BRAKE LINE. THEY ADVISED THAT THERE WAS A RECALL FOR SUBARU'S FOR THIS ISSUE, ALTHOUGH THEY COULD NOT LOCATE IT FOR THIS VIN#. I CONTACTED SUBARU AND OPENED A CASE REGARDING THIS ISSUE. THE CASE NUMBER IS [XXX]. THEY ADVISED ME THAT THE RECALL DID NOT APPLY TO MY VEHICLE (WQK-47). WHEN I QUESTIONED THAT IT APPEARS TO BE THE EXACT SAME PART THAT WAS AFFECTED BY THE RECALL IN OTHER CARS THAT YEAR, I WAS ADVISED TO TAKE THE VEHICLE TO A SUBARU DEALER FOR EVALUATION. THE DEALER WOULD BE RESPONSIBLE FOR CONTACTING SUBARU REGARDING THE ISSUE. THE CAR WILL BE TOWED TO SUBARU IN THE NEXT DAY OR SO FOR EVALUATION. *LN THE CONSUMER STATED PRIOR TO THE FAILURE THE VEHICLE WAS INVOLVED IN AN ACCIDENT. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11351026August 24, 2020
POWER TRAIN, SUSPENSION
MY CAR SHAKES WHEN I DRIVING THE CAR AND WHEN I AM WAITING FOR THE LIGHT TO CHANCE USING THE BRAKES AND AC IT LOOKS LIKE TURN IN OFF .I WENT TO THE DEALER THEY SAID IS NORMAL BUT I BOUGHT THE CAR NEW NEVER SHAKE I JUST WORRY HAVE TO DO SOMETHING WITH THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350262August 19, 2020
VISIBILITY/WIPER
THIS HAPPENED IN MAY 2020. I PURCHASED THE VEHICLE IN OCTOBER 2019. CAR WAS BEING DRIVEN ON BUSY HIGHWAY AND WINDSHIELD CRACKED. NOT SURE IF IT WAS STRUCK BY OBJECT OR NOT. I COULD NOT REALLY SEE IF THE DAMAGE WAS CAUSED BY AN OBJECT. WITHIN A WEEK OF TWO, THE CRACK HAD TRAVELED ALMOST ALL THE WAY ACROSS THE ENTIRE WINDSHIELD. RECENTLY I HAVE NOTICED THAT THE CRACK IS WIDENING. I AM IN THE PROCESS OF REPLACING THE WINDSHIELD. THIS MAY BECOME A SAFETY ISSUE. I FEAR THAT THE ENTIRE WINDSHIELD MAY JUST COLLAPSE. IN MY OPINION, I THINK THESE WINDSHIELDS ARE MADE OF DEFECTIVE MATERIAL THAT IS UNSAFE. THE CRACK IS NOW AS WIDE AS THE SIZE OF A TOOTHPICK. PLEASE SEE IMAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350052August 18, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER ACCELERATING FROM A RED LIGHT AND MAKING A RIGHT TURN, THE FRONT WINDSHIELD SUDDENLY CRACKED. THE CRACK WAS LOCATED AT THE BOTTOM DRIVER'S SIDE CORNER OF THE WINDSHIELD AND EXTENDED APPROXIMATELY 2 FEET. THE CONTACT INDICATED THAT NO OBJECT STRUCK THE WINDSHIELD TO CAUSE THE CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARK MILLER SUBARU LOCATED AT 3535 STATE ST, SOUTH SALT LAKE, UT 84115. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349932August 17, 2020
ELECTRICAL SYSTEM
MY CAR KEY GETS LOCKED / STUCK IN MY IGNITION WHEN I PUT MY CAR IN PARK AND ATTEMPT TO TURN IT OFF. IT CAN TAKE UP TO 5 MINUTES FOR THE KEY TO BECOME FREE AND I AM ABLE TO REMOVE IT. THIS HAS BEGUN TO HAPPEN MORE FREQUENTLY RECENTLY AND NOW HAPPENS ALMOST EVERY TIME I PUT MY CAR IN PARK. THIS HAPPENS WHEN MY CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349686August 16, 2020
AIR BAGS, SEATS
AIRBAG LIGHT COMES ON (RED STICK FIGURE GETTING HIT IN THE FACE WITH WITH AIRBAG) ILLUMINATES IN DASHBOARD AT RANDOM TIMES. PASSENGER AIRBAG IS SWITCHED TO ON WHEN NO ONE IS IN THE SEAT, BUT TURNS OFF WHEN PASSENGER IS PRESENT. THE WEIGHT OF A CELLPHONE CAN TRIGGER PASSENGER AIRBAG TO COME ON WHICH THEY ARE CLAIMING IS NORMAL. WHEN DRIVING ALONE PASSENGER SEATBELT ALARM WILL DING FORCING ME TO KEEP PASSENGER SEATBELT PLUGGED IN MOST OF TIME. IVE TAKEN THE CAR IN MULTIPLE TIMES TO TWO DIFFERENT SUBARU DEALERSHIP BUT THEY BOTH CLAIM EVERYTHING IS WORKING IN PERFECT ORDER. THE NOTES I USE TO DESCRIBE THIS ISSUE IS ALWAYS DELETED WHEN I ARRIVE AT DEALERSHIP. I DO NOT EVEN WANT TO DRIVE THE VEHICLE AND CANT AFFORD THE DIAGNOSTIC FEES ON TOP OF MISSING DAYS FROM WORK. THE ISSUE HAPPENS WHEN CAR IS PARKED OR DRIVING. A LITTLE RESEARCH SHOWS SUBARU IS AWARE OF THIS ISSUE BUT CONTINUES TO PRETEND NOTHING IS WRONG - THEY INSTEAD OFFER ME TO TRADE IN VEHICLE. I WOULD RATHER DRIVE VEHICLE OFF A CLIFF THAN TO HAVE THEM RESELL VEHICLE TO ANOTHER PERSON WHO WILL END UP GOING THROUGH WHAT I WENT THROUGH SPENDING HUNDREDS OF DOLLARS OR WORSE - AIRBAG NOT DEPLOYING CAUSING INCREASED INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349594August 15, 2020
UNKNOWN OR OTHER
AFTER PARKING VEHICLE, AND PUTTING GEAR INTO PARK. I AM UNABLE TO TURNOFF ENGINE AND REMOVE KEY... TO REMEDY THIS PROBLEM AND FULLY TURN OF ENGINE AND REMOVE KEY REQUIRES ME TO TURN ON ENGINE AND SOMETIME REVERSE VEHICLE AND 'RE ENTER PARKING STALL, OR TURN WHEEL TO THE RIGHT OR LEFT SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349262August 14, 2020
VISIBILITY/WIPER
MY WINDSHIELD CRACKED LESS THAN A MONTH OF HAVING MY CAR. WHILE PARKED THE WINDSHIELD CRACKED. IT CRACKED INSIDE FROM BEHIND THE MIRROR BEFORE SPLINTERING INTO TWO LARGE CIRCULAR CRACKS. IT CONTINUE TO CRACK HORIZONTALLY OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349023August 13, 2020
VISIBILITY/WIPER
I GOT IN MY CAR IN THE MORNING AND FIRST NOTICED A SMALL CRACK IN MY WINDSHIELD. NOTHING HAD HIT THE WINDSHIELD WHEN I WAS DRIVING THE DAY BEFORE TO CAUSE THE CRACK. SINCE THEN IT CONTINUES TO SPIDER WEB AND IMPAIR MY VISIBILITY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348865August 12, 2020
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED THAT THE KEY WAS CEASED IN THE IGNITION. THE CONTACT STATED THAT THEY WOULD HAVE TO EXCESSIVELY TURN THE KEY WHEN IN THE IGNITION FOR THE KEY TO BE RELEASED. THE CONTACT CONTACTED THE DEALER (ANCHOR SUBARU - ADDRESS: 949 EDDIE DOWLING HWY, NORTH SMITHFIELD, RI 02896, PHONE: (401) 769-1199) WHO SCHEDULED AN UPCOMING APPOINTMENT HOWEVER, THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Impreza