Subaru Impreza Complaints

2,698 consumer complaints on file.

#11376764November 27, 2020
VISIBILITY/WIPER
SMALL ROCK HIT THE WINDSHIELD AS BROKE VERY EASY. SEEING A LOT OF ISSUES WITH THE FRONT WINDSHIELD AND THEY ARE BREAKING EASY. COST $987.00 TO REPAIR. HAVE ALL RECEIPTS WILL PROVIDE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376756November 27, 2020
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
THE WINDSHIELD HAS A CRACK OUT OF NOWHERE. THIS HAPPENED IN MY GARAGE WHERE THE VEHICLE IS PARKED MOST OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376771November 27, 2020
SERVICE BRAKES, VISIBILITY/WIPER
MY WINDSHIELD CHIPPED AND THEN CRACKED ALL THE WAY ACROSS FROM A LIGHT HIT FROM A PEBBLE, THE PROPER REPLACEMENT IS $400 BEFORE LABOR, THATS WITHOUT SUBARU EYESIGHT CALIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376483November 26, 2020
UNKNOWN OR OTHER
WINDSHIELD CRACKED WHEN I SET DOWN THE WINDSHIELD WIPER AFTER CLEANING IT. NOT COVERED BY WARRANTY, HAD TO PAY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376570November 23, 2020
UNKNOWN OR OTHER
SEVERAL HOURS AFTER HAVING WORK PERFORMED ON MY CAR, I WAS TURNING LEFT FROM ONE ROAD TO ANOTHER, BOTH WITH SPEED LIMITS AROUND 40 MPH. WHILE TURNING LEFT AND SIMULTANEOUSLY SHIFTING FROM 4TH TO 2ND GEAR. WHILE TRAVELING ABOUT 15 MPH IN THE MIDDLE OF THE TURN, THE STEERING WHEEL LOCKED AND I BECAME AWARE THAT THE CAR HAD STALLED. I HAD TO PULL THE EMERGENCY BRAKE TO STOP THE CAR AND SKIDDED OFF THE ROAD, WHICH CAUSED THE CAR BEHIND ME TO BRAKE SUDDENLY IN THE MIDDLE OF AN INTERSECTION. I WAS ABLE TO RESTART THE CAR IMMEDIATELY. IMMEDIATELY AFTER THE INCIDENT, I HAD THE CAR THOROUGHLY INSPECTED AND NO MECHANICAL ISSUES WERE FOUND. THE REASON SUSPECTED FOR THIS WAS DUE TO A DESIGN FLAW IN THE THROTTLE POSITION SENSOR, WHICH IN CERTAIN SUBARUS CAN RESET AFTER THE CAR'S BATTERY HAS BEEN DISCONNECTED (TO PERFORM SERVICE ON THE CAR, IN THIS CASE). WHEN THE SENSOR IS RESET, THE CAR WILL TEND TO STALL WHEN THE RPMS DROP, EITHER WHEN COMING TO A STOP LIGHT OR DOWNSHIFTING IN MANUAL TRANSMISSION CARS. THIS IS A KNOWN ISSUE REPORTED BY MANY OWNERS AND MECHANICS. I WAS ADVISED BY A SUBARU DEALER THAT THE SUBARU RELEARN IDLE PROCEDURE NEEDS TO BE PERFORMED TO RESTORE PROPER IDLE PERFORMANCE AFTER THE BATTERY HAS BEEN DISCONNECTED. I HAVE EXPERIENCED MY CAR STALLING SEVERAL TIMES OVER THE YEARS DUE TO THIS ISSUE, BUT NEVER BEFORE WHILE THE CAR WAS IN MOTION. IT HAS BEEN INSPECTED MULTIPLE TIMES AND NO MECHANICAL ISSUES RELATED TO THIS ISSUE HAVE BEEN FOUND. I BELIEVE THIS IS EXTREMELY DANGEROUS, IN PARTICULAR IN CASES WHERE THE CAR CAN STALL WHILE IN MOTION AND ESPECIALLY WHILE TURNING, AS IT CAN EASILY CAUSE A SERIOUS ACCIDENT. FURTHER, THIS IS NOT A HIGHLY PREDICTABLE ISSUE AND IT'S NOT ALWAYS CLEAR TO ME AS THE OWNER OF THE CAR WHEN THE RELEARN IDLE PROCEDURE NEEDS TO BE PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375430November 19, 2020
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT STATED THAT THE HORN WOULD SOUND INADVERTENTLY WITHOUT BEING ACTIVATED BY THE DRIVER. THE CONTACT STATED THAT AT FIRST THE HORN WOULD SOUND ONCE HOWEVER, RECENTLY THE FAILURE WAS MORE FREQUENT AND FOR A LONGER PERIOD OF TIME. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,973. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375458November 19, 2020
UNKNOWN OR OTHER
I STARTED MY VEHICLE AFTER SITTING OVERNIGHT. AFTER BACKING OUT OF MY DRIVEWAY AND DRIVING MAYBE 20 SECONDS THE PASSENGER WINDOW SWITCH BEGAN SMOKING, AFTER MAYBE 10 SECONDS THE WINDOW SWITCH BEGAN MELTING INTO ITSELF VERY QUICKLY. LESS THAN 1 MINUTE LATER MY ENTIRE CAR MY CAR WAS ENGULFED IN FLAMES IN MY DRIVEWAY (THANK GOD I MADE IT BACK). THIS ALL HAPPENED WITHIN 2 MINUTES OF ME STARTING THE CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11374721November 15, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
PERIODICALLY THE "PASSENGER AIR BAG OFF" SIGN ILLUMINATES EVEN THOUGH SOMEONE IS IN THE PASSENGER SEAT. I BOUGHT THE CAR FROM ENTERPRISE RENTAL SEVERAL YEARS AGO AND BROUGHT TO THEIR ATTENTION. SOMEHOW THEIR MECHANIC GOT LIGHT TO GO OFF. PROBLEM HAS PERSISTED BUT DIDN'T PAY MUCH ATTENTION UNTIL NOW. MY DAUGHTER WILL BE DRIVING THE CAR. DO NOT TRUST THE AIRBAG OR SEAT SENSOR.ON PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374738November 15, 2020
AIR BAGS, UNKNOWN OR OTHER
PASSENGER AIRBAG SYSTEM INTERMITTENTLY REMAINS OFF WHEN PASSENGER IS SEATED IN FRONT PASSENGER SEAT. SOMETIMES IT APPEARS TO OPERATE NORMALLY, BUT ABOUT HALF THE TIME THE PASSENGER AIRBAG INDICATES OFF WHEN IT SHOULD BE ON. VEHICLE MOTION DOES NOT SEEM TO MATTER, WET CONDITIONS DOES NOT SEEM TO MATTER EITHER. UNKNOWN WHETHER THIS IS A PASSENGER DETECTION MALFUNCTION OR A PASSENGER AIRBAG MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374619November 13, 2020
AIR BAGS, ELECTRICAL SYSTEM
PASSENGER AIR BAG RED DASH LIGHT REMAINS ON WEATHER IN MOTION OR STATIONARY WITH A PASSENGER OR WITHOUT. AMBER AIR BAG CENTER DASH LIGHT REMAINS "OFF" IN MOTION OR SATIONARY WITH OR WITHOUT A PASSENGER IN THE SEAT. TURNING THE CAR ON OR OFF DOES NOT CHANGE THE ISSUE. CAR HAS 112,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374136November 11, 2020
SERVICE BRAKES
I BEGAN THE LEASE OF MY 2018 SUBARU IMPREZA WAGON IN MARCH OF 2018. IN SEPTEMBER OF 2019, I BROUGHT MY VEHICLE IN FOR BRAKE ISSUES I WAS HAVING. MY BRAKES WERE MAKING A SQUEALING NOISE, AND CONSIDERING THAT MY MILEAGE WAS 20,527, I FOUND THIS TO BE ODD. DEALERSHIP HAD MY CAR UNTIL 10/5/19, AND HAD TO BRING IN A NEW TECH TO REMEDY THE PROBLEM. I WAS TOLD THAT THIS WAS A KNOWN PROBLEM WITH MY CAR, AND THAT MY CAR WOULD BE THE "GUINEA PIG" TO FIGURE OUT THE SOLUTION. BROUGHT MY CAR IN AGAIN ON 2/26/20 FOR AN OPEN RECALL FOR THE BRAKE HOSES SWELLING. REPLACEMENT HAPPENED THEN. MILEAGE AT THAT TIME WAS 25,908. LESS THAN 5,000 MILES LATER, I BRING MY CAR IN AGAIN TO HAVE THE BRAKES LOOKED AT, AS THEY WERE SQUEALING. 9/19/2020, MILEAGE 30,770. DEALERSHIP LOOKED AT THE BRAKES THEN, AND SAID THERE WAS NO ISSUE. CONTACTED THE DEALERSHIP AGAIN AFTER LEAVING, AS THE BRAKES CONTINUED TO MAKE THE NOISE, AND HAD STARTED TO SMELL LIKE BURNING RUBBER. I EMAILED VIDEOS OF THE NOISE ON 9/25, AND 9/30. I CALLED AND I WAS TOLD TO BRING THE CAR IN ON 10/6/2020, THOUGH THEY DIDN'T LOOK AT IT THEN. THE BRAKES ALSO STARTED TO VIBRATE WHILE BRAKING AT HIGHER SPEEDS, AND THE SMELL OF BURNING RUBBER WAS QUITE STRONG. WENT IN ON 10/17/2020, AND HAD MY CAR UNTIL 10/22/2020. MILEAGE IN WAS 31,908, MILEAGE OUT WAS 32,044. INSPECTION BY THE TECH FOUND THAT THE ROTORS WERE HOT SPOTTED AND PADS WERE DISCOLORED. REPLACED FRONT PADS AND ROTORS. ON 10/27/2020 I EMAILED AGAIN WITH MORE VIDEOS OF THE BRAKES CONTINUING TO SQUEAL. I WAS ASKED IF I COULD BRING THE CAR IN, AND I DID AGAIN, SAME DAY. MILEAGE WAS 32,482. I WAS THEN TOLD AT PICKUP ON 11/4/2020 THAT THEY BELIEVE THAT THE NOISE WAS BEING CAUSED BY A "SLAG GREASE BUILDUP ON THE CALIPER PINS." I WAS TOLD THAT SHOULD REMEDY THE PROBLEM. ON THE DRIVE ON 11/4/2020, THE BRAKES BEGAN TO SQUEAL AGAIN. CONTINUES TO SQUEAL DAILY ON ALL DRIVE TERRAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374142November 11, 2020
STRUCTURE:BODY, SERVICE BRAKES
WHEN DEPRESSING THE CLUTCH PEDAL, THERE IS A SQUEAK COMING FROM UNDER THE DASHBOARD WITHIN THE FOOTWELL AREA. SQUEAK IS CONSTANT. FOR SUBARU HAS ISSUED A SERVICE BULLETIN #12-190-15R TO FIX THE CLUTCH & BRAKE PEDAL ASSEMBLY FOR MODEL YEARS 2015-2016 BUT NOT BEFORE. IT IS MY UNDERSTANDING THAT A CRACK IN THE ASSEMBLY IS CAUSING THIS ISSUE AND IF LEFT UNATTENDED, ULTIMATELY COULD CAUSE DECREASED OR COMPLETE FAILURE OF THE CLUTCH AND/OR BRAKE FUNCTIONALITY. SUBARU HAS REDESIGNED THE ORIGINAL PART (#36004FG050) WITH A NEW ONE (#36004FG051) BUT HAS NOT OFFERED TO FIX UNDER AN EXTENDED WARRANTY. I FEEL THIS SHOULD BE A LIFETIME PART, WHICH IS CRITICAL TO SAFELY OPERATING THE VEHICLE, AND ANY REPLACEMENT COST TO FIX SHOULD BE PAID FOR BY THE MANUFACTURER REGARDLESS OF THE VEHICLE'S AGE. THE ATTACHED PICTURE IS NOT FROM MY CAR. I WAS ABLE TO FIND MANY OF THESE PHOTOS ON THE INTERNET AS THIS IS A VERY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373948November 10, 2020
UNKNOWN OR OTHER
WINDSHIELD COWL BUCKLES WITH WIDE GAP. DEALER REPLACED THE COWL AND ADJUSTED CLIPS A HANDFUL OF TIMES AND IT STILL HAPPENS AND THAT THEY SEE A LOT OF IMPREZAS THAT ARE "JUST LIKE THAT". THIS IS GOING TO CAUSE ALL KINDS OF WATER DAMAGE TO THE VEHICLE, SEVERELY REDUCING THE VEHICLE'S LIFE AND VALUD. IT IS ALSO A SAFETY HAZARD AS THE WINDSHIELD IS NOT FULLY SEALED. THIS NEEDS TO BE RECALLED AND REMEDIED BY SUBARU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373771November 9, 2020
AIR BAGS
THE PASSENGER AIRBAG LIGHT IS OFF AT ALL TIMES. I AM PRESUMING IT IS NOT FUNCTIONING. IT USED TO TURN ON AND OFF IN THE LAST FEW YEARS AND I WAS ABLE TO FIX IT FOLLOWING THE MANUAL INSTRUCTIONS BUT NOW IT IS PERMANENTLY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373844November 9, 2020
STEERING
I WAS DRIVING AS I NORMALLY DO AND PARKED MY CAR. WHEN I GO TO START IT AGAIN THE POWER STEERING LIGHT ON MY DASH BOARD LIGHTS UP AND I CAN'T MOVE MY STEERING WHEEL AT ALL. SINCE I WAS UNABLE TO DRIVE MY CAR I HAD TO GET IT TOWED TO MY MECHANIC WHERE I WAS TOLD THAT THE STEERING SHAFT AND MOTOR WHERE BAD. IN DOING SOME RESEARCH I FOUND OUT THAT SUBARU HAD THIS ISSUES IN SINCE 2013 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373499November 6, 2020
SEATS
WHEN DRIVING MY VEHICLE THE PASSENGER AIRBAG WARNING WOULD GO OFF WITH NO PASSENGER IN THE VEHICLE. WHEN I HAVE A PASSENGER IN MY VEHICLE, THE AIRBAG SENSOR CAN'T DETECT A PASSENGER WHICH IS EXTREMELY DANGEROUS. ALSO, FOR WHATEVER REASON THE DRIVERS SEAT ISNT DETECTING A DRIVER SO THE AIRBAG LIGHT IS ON. AFTER GOOGLING THIS ISSUE I SEE THAT MANY OTHER 2012 SUBARU IMPREZA OWNERS ARE HAVING THE SAME ISSUE WITH NO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372968November 4, 2020
UNKNOWN OR OTHER
THE WIPER COWL COVER SEPARATES FROM THE WINDSHIELD RESULTING IN A GAP BETWEEN THE COWL COVER AND THE WINDSHIELD. THIS GAP ALLOWS AN ABNORMAL AMOUNT OF WATER TO FLOW INSIDE, ESPECIALLY DURING HEAVY RAINFALL, SNOW, OR CARWASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372874November 3, 2020
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GRAND PRIX SUBARU LOCATED AT 500 S BROADWAY, HICKSVILLE, NY 11801, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372418October 30, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED ON TWO SEPARATE OCCASIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372308October 29, 2020
ENGINE
CODE P0021 POPPED UP SHORTLY AFTER ENGINE HAD RATTLING NOISE AND SHUT DOWN. SOUND OF CILYNDER AND HEAD RUBBING AS ENGINE IS RUNNING WITH VERY LOUD SCREECHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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