Subaru Impreza Complaints

2,698 consumer complaints on file.

#11449392January 29, 2022
UNKNOWN OR OTHER
Car was purchased in October 2018. In April 2019, just six months after purchase, the windshield was hit by a small rock. This small collision caused a crack to spread across the entire windshield requiring replacement. Windshield was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield causing another large crack to spread across the windshield. We are now looking to replace for the second time, in just three years of car ownership, which is ridiculous. Looking online, I see many active lawsuits regarding this issue and the integrity of the Subaru glass. Having used other car brands for many years before purchasing my first Subaru, I know that it is highly unusual for such large cracking to happen from a simple rock ding. Other cars I have used in the past would get a small indent in the glass from being hit by a rock, but it would not spread and damage the entire windshield. I see I can only submit one date below, so I will submit two of these forms, one for each date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449394January 29, 2022
UNKNOWN OR OTHER
Car was purchased in October 2018. Just six months later in April 2019, a small rock hit the windshield and led to a crack going across the entire windshield. This was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield, again causing a crack to spread across the windshield. We are now looking at getting our front windshield replaced twice in just three years of ownership, which is ridiculous. I have seen that there are many active lawsuits again Subaru regarding this issue and the integrity of the glass. I know from previous vehicles that I have used, that usually a rock hitting the windshield may lead to a small indent/imperfection, but I have never experience this level of cracking from a simple rock ding. I am submitting this form twice to capture the first incident in April 2019 and the second in December 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449200January 27, 2022
UNKNOWN OR OTHER
Windshield cracked with a small pebble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448989January 26, 2022
TIRES:TREAD/BELT
P205/50R17 Driver side rear tire suddenly experiencing lots of pressure compared to others. Example 27.7 psi on a subject tire compared to 32.0 psi on others after approximately one week of garage storage. Upon inspection, tread separation/ visible cracking is visible on approximately 1/2 of the circumference of the tire. No warning lights from the vehicles tire pressure monitor system has activated and no trouble codes for that system or others are present, indicating the vehicle at least is not aware of a problem with the tire. Tire pressure sensor reports good battery, accurate pressure when compared to Tire gauge pressure, and reports temperature of approximately the ambient temperature (at the moment, is currently 57.0°F). Vehicle has been mostly garage kept since purchase due to Covid. Has experienced normal North Carolina Summer temperatures though recently within two weeks North Carolina has had some of the coldest weather in some time (Lows mid teens, highs low 30s). Manufacturer has been contacted and currently awaiting response. With my previous experience and knowledge in the automotive industry, it appears that the visible cracking on the tire is relatively new. The inner portions of the cracked area, for instance, are clean and free of any debris, dust or dirt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448826January 25, 2022
FUEL/PROPULSION SYSTEM
My 2003 Subaru Impreza WRX has a very strong fuel odor that is coming into the cabin when I start my car up on cold days. It's been unusually cold here in Washington state this winter with temperatures in Seattle dipping well below freezing. I see that there is a recall for this exact problem for my exact car (https://static.nhtsa.gov/odi/rcl/2009/RCONL-09V468-4248.pdf). But when I called the dealer (Michael's Bellevue Subaru), and then subsequently called Subaru (1-800-SUBARU3), they told me that they will not fix this issue, since this recall does not apply to my state (Washington). I think that's not right. It is the exact same problem of cold weather causing this fuel line to leak, and they should honor this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448665January 24, 2022
TIRES
The contact owns a 2021 Subaru Impreza equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: P205/55/R16, DOT Number: A3T2WC892420. The contact stated while driving approximately 30 MPH, she heard a loud abnormal noise and the vehicle started pulling to the right. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. While inspecting the vehicle, she noticed that the passenger’s side front tire had blown out and that the rim was damaged. The contact called AAA Roadside Assistance who was able to replace faulty tire with spare tire. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side tire and rim replaced. The vehicle was not repaired. The tire manufacturer had been informed of the failure. The failure mileage was approximately 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448474January 22, 2022
UNKNOWN OR OTHER
Windshield cracked for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448310January 21, 2022
FUEL/PROPULSION SYSTEM
Rubber fuel lines under the intake manifold leak fuel when the temperature falls below 40 degrees F. The smell permeates the cabin and fuel can be seen wetting nearby surfaces under the intake. An inspection can be performed. This represents a fire safety hazard that could occur while the vehicle is in motion, jeopardizing all surrounding traffic. The problem is widely noted on Subaru internet forums, but only a recall for 2002-2003 models has been reported. My car is a very early 2004, so it shares traits of the 2003 engines. There are no warning lamps or notifications, only the smell of raw gas when the car starts and is in motion in winter temperatures. This has happened repeatedly since the issue first occurred, so I avoid driving this vehicle if at all possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447476January 14, 2022
VISIBILITY/WIPER
Front windshield spontaneously cracked running from bottom edge of windshield vertically up window for approx 10”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447335January 13, 2022
ELECTRICAL SYSTEM
Vehicle was purchased new by original owner. Battery died at 5,709 miles and was replaced by dealer. I purchased the vehicle as a CPO. Second battery died at 8,077 miles and was replaced by dealer. Third battery died at 8,836 miles and was replaced by dealer. Old batteries were disposed of by dealerships, surely, and are not available for inspection. Safety concern is chiefly of failure when the vehicle is off, not during driving. Problem has been confirmed at each dealership visit. Note that there are several class-action lawsuits pending against Subaru for prematurely dying batteries. No warning was given by vehicle except for a slightly longer engine start the time before catastrophic draining of battery and failure of engine start. Though anecdotal, non-Subaru technicians feel it's not defective batteries but rather a defective electrical system, specifically the controller area network.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447434January 13, 2022
UNKNOWN OR OTHER
Recently, when trying to park and turn off the vehicle, the key gets stuck in the battery position. The engine will turn off, but the car doesn't fully turn off so you can remove the key. The shifter is in park and there is no steering wheel lock or anything else that might ordinarily prevent the vehicle from being turned off. This process is no different from every other time I've turned the vehicle off previously. To finally retrieve the key, the car needs to be restarted numerous times (often 1-3 more times) while trying a combination of moving the steering wheel, putting the shifter into drive and back into park, and/or releasing the brake pedal and reapplying it firmly. My car is only lightly used and judging by internet research, this is a common issue with Subaru vehicles around this age due to a faulty part, not normal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446675January 7, 2022
VISIBILITY/WIPER
The windshield on my 2018 Impreza car cracked on the lower left drivers side. The crack was unexpected and was not triggered by anything. It arrived out of no where. There is no chip or indentation. Crack is about the length of 2 dollar bills. I feel this is a manufacturing defect and should be paid for by Subaru. This is absolutely faulty craftsmanship and I am extremely disappointed with the durability considering I take excellent care of my vehicle and have had it for less than 1 year! Not to mention, I do not even want to think about the lack of protection this windshield would have provided me if I were ever been in an accident. As a mother, I prefer to drive a vehicle that is safe with my 2 year old daughter in the back seat. I read that there is an ongoing lawsuit with Subaru concerning 2017-2019 vehicles with windshield defects. I am not the only individual experiencing this. Not to mention, this is not an expense I was prepared for and shouldn’t have to be, if Subaru would make a windshield that was not faulty and safe for its consumers! Subaru needs to make this right and be considerate of its consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446679January 7, 2022
ELECTRICAL SYSTEM
Battery won’t hold a charge, randomly leaves driver stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446182January 4, 2022
VISIBILITY/WIPER
I have a 2019 Subaru Impreza and my windshield cracked for the second time in two years. I was driving and heard a loud pop and the windshield cracked from the top about a foot down. Nothing hit the windshield. The first time this happened, the car was sitting in the driveway. I have an appointment with the dealer tomorrow. I verified that this is happening to others and that there is a class action lawsuit against Subaru for cracked windshields: https://www.torquenews.com/1084/new-ruling-subaru-cracked-windshield-lawsuit-now-adds-25m-cars My make and model is included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445030December 27, 2021
ENGINE
When driving the vehicle the engine was not getting enough power and it was shifting oddly. I took it in and was told there was excessive carbon buildup on the heads, and there is not a good fix for the problem. Without having the engine torn apart this could of caused the car to not speed up properly or the engine to malfunction while driving the vehicle. This could have caused serious injuries to me or others on the road if the problem would not have been addressed. The vehicle was taken to the Subaru dealership, where the engine had to be taken apart and the heads had to be machined to get the carbon off. I was also told there was no preventative maintenance to avoid this problem. There were no warning lamps, lights, or other warnings to notify me of the problem other than the engine not having normal power when over 2000 RPM. It has also taken the dealership almost 3 months and counting to find and address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445141December 27, 2021
VISIBILITY/WIPER
The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444436December 20, 2021
VISIBILITY/WIPER
The contact owns a 2020 SUBARU IMPREZA. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. in the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted the dealer however they had not inspected the vehicle in person as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444239December 18, 2021
VISIBILITY/WIPER
WINDSHEILD CRACKED FOR NO REASON. Noticed crack after car sat in driveway all day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443990December 16, 2021
SUSPENSION
The contact owns a 2002 Subaru Impreza. The contact stated that while reversing, the vehicle felt as if there was a flat tire on the vehicle. Upon inspection, the contact noticed that the front driver's side tire was about to detach. Additionally, the driver’s side front lower control arm was fractured. Prior to the failure, the contact had driven over a railroad track and lost control of the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 11V464000 (Suspension). The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443468December 11, 2021
VISIBILITY/WIPER
The windshield on the car seems to break, and/or chip very easily and much more frequent than any other vehicle I have owned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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