Subaru Impreza Complaints

2,698 consumer complaints on file.

#11469183June 14, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2018 Subaru Impreza. The contact stated that the front windshield was cracked. The contact was unsure what caused the windshield to crack since the vehicle was rarely driven. The contact scheduled an appointment with the dealer for an inspection. The manufacturer was not contacted. The failure mileage was 81,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468837June 12, 2022
STRUCTURE:BODY
Hood flew open on interstate. After driving around town running errands I drove onto the interstate got like a mile down the road. I was in the left lane going about 60 mph the hood flew open. Smashing directly into the windshield. I thankfully was able to hit my four ways and get to a stop without any collision. I couldn’t say exactly when the hood had been opened last but certainly was not recent to this occurring. Quite severe damage was caused from this happening. Immediate estimate of damages were shown to the hood, fenders, roof, windshield and unknown damage as of yet under the hood or to the eyesight system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468885June 12, 2022
UNKNOWN OR OTHER, POWER TRAIN
The car will not allow me to turn it off and remove the key from the ignition. This is apparently caused by a known issue with the gear box/transmission stick not making proper contact with a metal plate within the box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468778June 11, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466862May 31, 2022
VISIBILITY/WIPER
A large Crack appeared and the bottom middle of the windshield and cracked upwards to the lower middle windshield and cracked both to the left and right side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466537May 28, 2022
POWER TRAIN, VISIBILITY/WIPER
JULY 09 2021 REPORTED TO SUBARU EL PASO AT TIME OF FIRST MAINTENANCE (6000 MILES) VEHICLE LOSSES POWER AND STALLS WHEN MAKING TURNS, IT IS MORE NOTICEABLE MAKING A LEFT TURN. TECHNICIAN SAID COUDN'T DUPLICATE THE PROBLEM AND NO FURTER ACTION WAS NEEDED. HOWEVER A YEAR ;LATER FROM TIME TO TIME VEHICLE DOES STALL WHILE MAKING TURNS MAKING, ODOMETER READS 18081. THE OHER ISSUE IS ITS WINDSHIELD, IT CRACKED WHILE DRIVING IT ON JANUARY 29, 2022, THERE IS NO STRESS MARKS FROM PEBBLES, ROCKS, OR ANY OTHER FLYING FROM THE ROAD OR VEHICLES. WROTE AN INQUIRY TO MANUFACTURER, SENT A PICTURE, BUT WE NEVER GOT A RESPONSE TO THIS INQUIRY, TOOK VEHICLE FOR ITS 18000 SCHEDULED MAINTENANCE, LET SUBARU OF EL PASO TO LOOK AT IT, AND THEIR RESPONSE WAS TO CALL OUR AUTO INSURANCE TO HANDLE ITS REPAIR, TECHNICIAN DID NOT BOTHER TO INSPECT THIS ISSUE AND DIDN'T RECORDER ON MAINTENANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464786May 16, 2022
VISIBILITY/WIPER
I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the EyeSight recalibrated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464918May 16, 2022
STEERING
I picked up my vehicle that was made to order from the factory on 2/18/22. I drove the car for 12 days and found the steering to be over sensitive. The steering wheel felt disconnected from the car. I returned the car to the dealer from which it was purchased. The service advisor test drove the car and documented on the invoice that the car felt like” it wanders”. He also verbally stated on the phone that “he had a hard time keeping it in lane.” He contributed the problem to the tires being “over inflated “. He informed me that he “let some air out of the tires and that the problem seemed to resolve itself.Three weeks later I returned to the same dealership with the same issue.This time they reported back to me that the car drove like normal for their technicians. I believe they are simply saying that there is nothing wrong with the car simply because they need their loner back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464729May 15, 2022
VISIBILITY/WIPER
Vehicle was parked in sunlight for approximately 4 hours on a private driveway. Came back and there was a 12+ inch crack in the windshield. No evidence of rock chips. Glass will not be able to be inspected because it needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464107May 10, 2022
VISIBILITY/WIPER
Chipped windshield, crack started to spread inside the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463862May 9, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463377May 4, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2018 Subaru Impreza. The contact stated that after he poured water onto the windshield to wash the windshield, the windshield shattered. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463274May 3, 2022
AIR BAGS
I have already visited my local Subaru dealer to remedy this recall. I have a physical invoice as proof that my vehicle was inspected & already has the correct air bag installed. I have called the recall line (855-371-5406) MANY times & no matter who I speak to the recall does not clear despite me informing them I have already completed the repair. All representatives say the same thing claiming they will "take care of it or speak to a manager" & telling me to wait so it clears on its own over time. It has now been almost 2 years since my visit & I am still receiving an excessive amount of notices. The vehicle works as it should 100% with no issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462933May 1, 2022
VISIBILITY/WIPER
Rear view mirror fell off while driving. There was no impact or otherwise cause for this to fall off. The mirror took a chunk of glass from the front windshield with it. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462656April 28, 2022
TIRES, TIRES:SIDEWALL
goodyear all season f1 p225/45 ZR 17 psgr right sidewall looks like a few chunks are missing and some tread from tire to sidewall is peeling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462494April 27, 2022
ELECTRICAL SYSTEM
50% of the time or more, the ignition refuse to release the key. When turning the key to take it out of the ignition, there are three clicks before the key releases. Mine often clicks twice and will not go beyond this point. I searched and found at other people have the same problem. Sometimes if I place my foot on the brake and put it in neutral, then back to park it will release, but this does not work every time and it can lead to much confusion when parking. People sometimes can’t tell if im trying to move or park. This doesn’t appear to be an isolated incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461901April 23, 2022
VISIBILITY/WIPER
In June 2020, 3 months after buying my 2016 Impreza used, the windshield randomly cracked from the bottom of the windshield and travelled upwards on the passenger side. Over the couple of weeks it took before getting replaced, the crack continued to spread splitting in multiple directions, including travelling across the bottom of the windshield and coming up the middle. By the time I was able to get the windshield replaced, there was about 3 and half feet cracked in total. When this crack occurred, I realized that it was a PGW windshield and not the original, meaning that it had been replaced before my purchase. The windshield was replaced with a XYG windshield by a third party and paid for by Subaru. Now in April 2022, I went to get into my car one morning and noticed that the windshield had spontaneously cracked from the bottom up in the middle of the windshield and the crack stretches about 10 inches. Additionally, the crack can only be felt from the inside and there is no damage to the outside. Based on me now needing to replace it for at least the third time since 2016, I question the quality of how the windshield fits and the seal if this is such a frequent issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460817April 14, 2022
UNKNOWN OR OTHER
There is a defect with the windshield, it randomly cracked. I saw there was a lawsuit filed already with Subaru.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460611April 12, 2022
AIR BAGS
Passenger side seat occupancy sensor failed to recognize the occupancy of the passenger seat. Sensor seams to have failed causing the airbag malfunction light to illuminate on the dash. After considerable research online this seems to be a consistent problem with these vehicles. The NHTSA has issued a recall for the same sensor in 2012 Subaru Imprezas but not for the 2013 Subaru Imprezas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459000March 30, 2022
SERVICE BRAKES
The contact owns a 2013 Subaru Impreza. The contact stated that the key would become stuck in the ignition switch. The failure would occur intermittently however it was progressively worsening. The contact contacted the dealer who stated that the CVT parking brake switch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the extended warranty however they did not qualify due to the vehicle being a rebuilt vehicle. The approximate failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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