Subaru Impreza Complaints

2,698 consumer complaints on file.

#11458895March 29, 2022
ELECTRICAL SYSTEM, ENGINE
Yesterday, March 28, 2022 I stopped to run into a shop. Left my windows down because it was hot. My AC fan doesn’t work half the time. When I put my keys in the ignition, the key would not turn to accessories or ignite the car to start. The steering wheel was locked. The park gear shift wouldn’t move. I tried forcing these for at least 15 minutes. I had my emergency key fob and tried it repeatedly,too, but still I don’t know why it turned finally. I took to Subaru today who had a technical bulletin about it, fixed it for no charge. Says letter has gone out but I hadn’t received it. Why? I live alone, am 73, and do not have anyone to call to help. It’s unsafe because one could be stuck in the car when bad weather is outside creating a dangerous situation. Subaru called this Park-Range repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458368March 25, 2022
SERVICE BRAKES
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458245March 24, 2022
ELECTRICAL SYSTEM
The 2020 Subaru Impreza hatchback was purchased new from a Subaru dealer. Approximately, one year after purchase the vehicle started to exhibit hard starting. That is when the key is turned on the engine did not immediately turn over but there began an increased hesitation overtime before engine would turn over. It demonstrated issues of electrical problems. Finally, on March 24, 2022 the engine failed to turn over and we had to have the car towed to the original Subaru dealer. The tow truck driver attempted to turn the engine on but in his opinion, the starter was not working at all. As of the writing of this report we do not know the exact cause of issue nor do we expect to pay for any repairs or parts since the vehicle is still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458048March 23, 2022
AIR BAGS
The contact owns a 2014 Subaru Impreza. The contact stated while the vehicle was parked, the driver’s side air bag exploded without warning or impact. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457474March 20, 2022
UNKNOWN OR OTHER
I have had a crack develop in my windshield . This is distracting while driving.I have not reported this . It will be inspected by glass repair shop. There were no warning lights or lamps associated with this .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457495March 20, 2022
UNKNOWN OR OTHER
Got 2 codes on secondary air system p2440,p0410. Witch restricted me from passing safety inspection and have a check engine light. It seems to be an on going common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457517March 20, 2022
STRUCTURE:BODY
When leaving a gas station with a slight dip in the pavement, I inched my vehicle forward as slowly as I could as to not “bottom out.” This 2015 Impreza model has an overall design flaw; it sits too low to the ground therefore compromising the entire structure of the body. The Impreza in fact bottomed out and my entire front end cracked and fell off as well as the side panel on the front of the vehicle came apart and now hangs off the vehicle. I have seen NUMEROUS Subaru Imprezas that appeared to be the same make and model with this same exact problem. I believe this entire car should be recalled as it is structurally flawed, cannot maneuver safely and properly on standard roads and highways which results in body damage that is completely NOT operator error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456985March 16, 2022
VEHICLE SPEED CONTROL
The contact owns a 2013 Subaru Impreza. The contact stated that while reversing she depressed the accelerator pedal, the engine revved and the vehicle accelerated in reverse crashing into the rear of the garage. None the air bags deployed. The contact attempted to depress the brakes however the brakes failed. The contact attempted to drive forward when the vehicle revved up again and accelerated independently. The contact attempted to depress the brake pedal however they failed to respond. The vehicle came to a stop at the opposite of the road blocking traffic. The contact managed to park the vehicle and activate the emergency brakes. The contact sustained injuries to their knee and chest area. No medical attention was not needed. There was damage to their home. There was no police report filed. The contact's insurance had the vehicle towed to a repair shop who was not able to find a cause for the failure. The vehicle was then towed to the dealer who was unable to identify the failure. The manufacturer was not made aware of the failure. The approximate failure mileage 95,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11456712March 14, 2022
ELECTRICAL SYSTEM
When put key in ignition, the car doesn’t start. The key can not be taken out of ignition. Numerous jiggles. Put foot on the brake, take foot off the brake. Eventually starts. Fear will be unable to take key out of ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455798March 9, 2022
VISIBILITY/WIPER
One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455786March 8, 2022
ENGINE
While under warranty, took my vehicle to a subaru dealership as I was having problems with the check engine light coming up and having no power. I was told they couldn’t replicate the problem. I drove home and on my way home my motor failed and wouldn’t start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455418March 6, 2022
VISIBILITY/WIPER
Windshield cracked for not apparent reason. Parked car, places visor up, came back to car, took visor down and immediately noticed the crack. I do not remember any rocks hitting the windshield at that spot and I did not notice it at all until this morning when returning to my car. Very unusual.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455422March 6, 2022
ELECTRICAL SYSTEM
The battery dies sporadically when the car has been parked for a short time or a day or two. No telling when it will happen, but suddenly the car will not start. Subaru dealer says there's nothing wrong, but obviously there is. This has happened three times already, once in 25- degree weather with a 15-degree wind chill. I have checked all the lights and keep the headlights turned off, as I don't drive at night. So far this has happened only when the car is parked, but what if it happens when I am driving? Date given below is the third incident. The others were in late January and February.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453945February 24, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
I turn my vehicle on while am waiting to car to get warm i turn on the heat the windshield crack by it self
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453117February 20, 2022
VEHICLE SPEED CONTROL
I was starting to reverse out of a parking spot in an underground parking lot. (It was about 10 am). The car accelerated and went backwards at top speed into a wall and door that led to elevators. It happened very suddenly. I did not have time to brake before impact. The car was still running after impact and I had to switch off the ignition to stop the engine running. The airbags did not deploy. A police report was not filed. I had ringing in my ears afterwards, was having difficulty focusing my thoughts. Pain in the tendons of my neck lasted a few days. I only realized later that I probably had a concussion from whiplash. My son was sitting in the back seat, and my daughter was standing nearby outside the car, but thank goodness, neither were injured. Fortunately no one was coming through the door into which the car crashed. The car was drivable despite the severe damage to the rear end. I drove it up to street level, where it was towed from to a body shop. The following week it was declared a total loss, and sent to salvage. I have not yet reported this to the manufacturer. It was only while I doing research to get a new car, that I stumbled upon the issue of subaru imprezas suddenly accelerating on their own. Now everything makes sense, although it doesn't lessen the trauma that we all experienced. I truly hope this doesn't happen to anyone else.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11453018February 19, 2022
ENGINE
Took 2012 Subaru Impreza to dealer on 2/07/22 for oil change and PA state inspections (60,130 mi). Maintenance and inspections performed without issues. Started car and noticed slight change in sound and vibration from engine that I attributed to cold winter day start up. A block from leaving dealership, the check engine, oil warning and vehicle dynamic control lights all illuminated at once. In the 2-3 minutes to turn around to go back to the dealership, the engine noise/vibration/roughness increased until the engine stalled with a sound like an air compressor shutting down. I brought the service rep out for him to try restarting the car but it barely turned/wouldn't start (despite new battery and having started fine previously that day). A service tech was brought out with an ODBII scanner and found timing skip error codes and pushed the car in to a service stall to diagnose. I was then told that I need a new engine. The engine was replaced at no cost using Subaru part # SOA402F500R1 Remanufactured Short Block and associated internal component parts and returned to me on 2/19/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452363February 17, 2022
VISIBILITY/WIPER
The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452296February 16, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous NHTSA complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450687February 6, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
In November of 2018 and again January 31, 2022. In November 2018, I was backing up in small parking lot tap the gas pedal. and my car speed up going backwards, even when I was pushing the brake. What stopped the momentum was another car, my car crashed into caused extensive damage to that car( it was totaled) . The second time; I turned the wheels to back-in as I had a several times into my driveway. The car was to far over, but because I was not centered enough in the driveway, I moved forward to realign myself. The car seemed to hesitate as I moved forward, before putting it in reverse. I Put the car in reverse, lightly hit gas the car seem to take off as if it was a rocket backing up into driveway and went through the back wall of my garage ( because there was so much snow it came to a stop). My daughter was observed on the ring camera. I have been very sensitive to making sure since first time to be more aware. It is significant to note prior to this occurrence my car did this in smaller spurts ,( but did not think anything of it , I took my car in for all of the checks) but I was able to control it by putting foot on brake, It's like this time the engine revved up on its own. This time the car was totaled. ( The back window shattered. A lot of damage underneath the car. I will not be buying another Subaru. It was my dream car:(. I was very traumatized.)I was diligent with the maintenance of the car. I informed my insurance company.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11450396February 4, 2022
POWER TRAIN
Smoke and oil burning smell entering cabin through vents. I have two young children. I’m concerned of toxic fumes. Coming from oil leaking onto exhaust manifold and at only 52,000 miles on odometer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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