Subaru Impreza Complaints

2,698 consumer complaints on file.

#11436163October 9, 2021
AIR BAGS, SEATS
The air bag light and “passenger airbag off” lights on dash come on sometimes when a passenger is in the car. I took my car to the Subaru dealer/service department and they charged me $140 to reset the lights and tell me the solution is to replace the passenger seat for $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436106October 8, 2021
AIR BAGS
When an adult passenger is sitting normally in the front passenger seat the passenger air bag regularly turns off. The warning light comes on indicating the air bag is off. This put the front passenger at risk if their air bag fails to deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436108October 8, 2021
ENGINE
This is not a safety complaint. However I wish to share this information for your records kindly . Oil usage for 2017 Impreza per 2000 miles : 1.5Quarts (1419ml) ; Odometer approx 32 000 miles ; 5MT; Age 4 years Manufacturer notes this to be normal operating finding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435840October 7, 2021
STEERING, STRUCTURE:BODY, UNKNOWN OR OTHER
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435695October 6, 2021
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
Check engine/break/ABS/traction control/ cruise control and AT OIL TEMP lights are all on. Now my back break lights are not working! Car jerks at times. Read on a few forms that this was an issue for Subaru Imprezas 2012 and up. There was also a recall on this issue on April 2019. Please have this recalled again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435525October 5, 2021
VISIBILITY/WIPER
The windshield of the care cracked without damage. I was sitting with the car in park and just watched it crack. It started from the edge near the seal, and is ~8 inches long. There was no previous damage and nothing hit the window when it happen. There is no chip or area where damage occurred, it just simple cracked for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435535October 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After turning off the engine in Park, the keys are not being released from the ACC position of the ignition in my 2016 Subaru Impreza, which has 32,000 miles. I must repeatedly depress the shift lever and/or shift gears back and forth and/or restart and turn off the car in order to get the key out. This has been going on for two months now for at least half the time although not every time I turn off the car. There are no warning messages or diagnostic lights, just the malfunction itself. The issue has been documented in TSB 16-112-18 in numerous models of Subaru. My spouse and I have contacted Subaru of America and a local Subaru dealer, who have disclaimed responsibility for the problem, but did admit that this was a known issue. The dealer also insinuated that the fault could be the customers' by spilling beverages or something into the shifter linkage. As indicated in the YouTube printout I have attached (Yakfish Taco 2014 - 2018 Subaru Forester Key Stuck in Ignition - Quick fix solution), many people are working around this problem by disabling the key removal safety feature in the wiring of the steering column. This allows the key to be removed from the ignition at any time, such as when the vehicle is driving or stopped but not in Park. It is my belief that people are going to die from this. Subaru should be forced to issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434648September 28, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact owns a 2015 SUBARU Impreza. The contact stated that the vehicle's check engine light was illuminated and they began to notice at an oil change that their vehicle was leaking excessive oil consumption a year ago. The contact took the vehicle to the dealer who informed them they needed to rebuild the engine. The repair was covered under warranty. The contact stated that about a year after the vehicle's check engine light had illuminated again. The contact returned the vehicle to the dealer who stated that the short block caused the failure. The vehicle had been there for approximately 4 months and had not been repaired. The contact was told the repair was no longer covered under warranty. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434275September 24, 2021
UNKNOWN OR OTHER
I have had the car since December of 2019, and have already replaced the windshield twice. The 2nd windshield I didn’t replace right away, after it was hit by a small rock, and it developed a 2 ft. crack directly across my field of vision. In the few months I waited to replace it I was hit by an additional 2 rocks and immediately developed 2 more large cracks(both over 6 inches). It’s obvious that something is defective about this windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434303September 24, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
Malfunction with my dashboard lights. ABS/ AT OIL TEMP/TRACKTION CONTROL/ HILL LIGHT and CRUISE CONTROL GAGE. Are all on car seems to run somewhat alright until car jerks then all of the mentioned issues comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434108September 23, 2021
VISIBILITY/WIPER
Windshield cracked for no apparent reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434109September 23, 2021
ENGINE
The vehicle's engine displayed an "check engine" light, the cruise control indicator light flashed on and off continuously when not engaged at a standstill, and the VDC vehicle dynamics control off indicator remained lit. This occurred while the vehicle was parked and these indicators came on when the engine was switched on. When driving a noticeable decrease in engine performance and louder exhaust noise was evident. Took vehicle to dealer and subsequently was informed that there was a complete four valve engine failure that would require a complete overhaul of engine at an extremely high cost. The safety issue would be if this had occurred at highway speeds potentially losing control of vehicle causing accident. This was the second time this has occurred with this particular vehicle. When purchased new in 2016 after roughly 38k miles engine failed and had to be rebuilt at dealer cost. This current failure occurred at just under 101k miles, so this second failure occured at approximately 60k miles after first repair. This indicates to me that: 1. Poor engine quality, 2. Poor repair parts, 3. Poor quality control at the factory, 4, Poor repair service. As of writing of this complaint vehicle is still at the dealer undergoing repair which according to service rep will take a few days. We believe the cost of this repair should lay at the feet of Subaru for producing a defective engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433748September 21, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There seems to be an issue with keys getting stuck in the ignition on a lot of various years and makes of Subaru's. So much so, that Subaru put out a service bulletin (Bulletin Number: 16-112-18R) to remedy this. Unfortunately, those who are out of the warranty time frame, are no longer eligible for a replacement without charge. This is not a safety issue per-say, but rather an issue of the car possibly getting stole due to Subaru's unwillingness to make this a recall issue and making it free to current owners regardless of the warranty status. What I would like for you folks to do is push subaru's hand into making this a recall issue and fixing the issue free of charge even if the vehicle is outside of the warranty time period. Thank you for taking the time to read my concern. PS: I got the recall serviced on this vehicle on 09/17/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433780September 21, 2021
AIR BAGS, ELECTRICAL SYSTEM
Sometimes when a passenger sits in the front passenger seat the Airbag light will show that it is turned off. It happens about 70% each time we are in the vehicle. I don't know if it is a wire issue or the airbag sensor. It seems that it is covered in other recalls, but not my vehicle. Not sure why but it seems they are the same system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433394September 17, 2021
ELECTRICAL SYSTEM, AIR BAGS
Not quite sure what specific part or wiring location but it’s somewhere in the electrical system. The car is available for inspection upon request. Started out with electrical system on not allowing the windows to roll down and the Bluetooth connection malfunctioning to cause a high pitched screech. It is ear piercing and scared me half to death driving down the street with rush hour traffic and almost caused me to crash into someone. It does it at unprompted times and would be afraid to swerve into somebody and cause an accident. Trying to turn it off or turning the volume down makes it louder and the only way I’ve gotten it to stop is to turn off the car. A couple of days later, the power wouldn’t turn off on the media center or cycling through modes (FM/AM radio, Bluetooth, USB, CD) and caused the same high pitched screech. Now the drivers window does not roll all the way down and slams the window down the door at random times. Followed by the airbag sensor not enabling when an adult is sitting in the passenger seat. This can put passengers at risk if involved in an accident and can’t climb out the windows or the airbags from being deployed. The car is serviced at the dealership every time maintenance is needed. Dealership maintenance appoint is on Monday September 21st 2021 at the McCurley Dealership in Pasco Washington for other wear and tear maintenance but will ask them to inspect this as well. There has been no prior messages, symptoms, warning or maintenance lamps before this issue occurred. It started to do this back in the beginning of August 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433154September 16, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I bought a "Subaru Impreza" 2017, and in the span of 4 years, had numerous issues, including: -dead battery -car suddenly stopping on highway: no electroninc warning whatsoever -over 6 possibly lethal recalls (mainly pertaining to car electronics andbrakes), which might cause car to stop moving/responsing to steering/braking at any moment, which I send in for repair ASAP. Afterwards, I was assured all the electronics and brake components had been checked, and I would be safe to drive everyday for work. -This week, after all these "repaired" recalls, my car suddenly while I was driving on one of the busiest/most dangerous highways in our area: it took me several minutes to even manage to pull onto the shoulder. During that time, I was almost hit 5 times, and had to call CHP to come take me. I could have easily been killed. and the CHP operator clearly told me not to drive this car again. -The next day, I got to Subaru dealership which sold me this car, asking for a loaner, and free repair. Although Subaru provided the loaner, they also gave me a 1133.98$ to fix the electronic issue, which they assured me "is not my fault, but not on the recall list, so even though it malfunctioned, I have to pay, even though their negligence almost cost me my life. I'm curious to know how many other Subaru 2017 drivers had similar experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432549September 11, 2021
ENGINE, ELECTRICAL SYSTEM
The engine cooling system failed and put myself and my step-daughter at risk while driving on the freeway. When I got off the freeway, the vehicle stalled and I was unable to move the car. I got a tow to move the car. The electrical system was messing up for the windows and the radio, I was unaware of the other parts of the vehicle it was affecting. I just tolerated it for the time being. When my car overheated, The red warning temperature lights came on, the blue warning lamp that tells the temperature, and the tract warning lamp, as well as the check engine lamp. They did not turn on prior to this. I took the vehicle to John Hine Subaru. The car went from being my most reliable, to this unpredictable incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431826September 5, 2021
UNKNOWN OR OTHER
This vehicle was sold to me with the recall not fixed and not disclosed to me. They also did not disclose that this vehicle is a salvage. (They being a dealership). It was sold at salvage/insurance auction with 14, 170 miles. It was then sold at a dealer auction with 14, 171 miles. When it was sold to me the mileage on the duplicate title I was given showed actual mileage of 14,171. The odometer disclosure statement I received indicates mileage of 14, 172. Upon purchasing the vehicle which is financed through Chrysler Capital, I noticed the car while driving on the freeway at 70 mph would pull to the right. Without the multiple details this is a quick summary. This vehicle needs to be off the road and not sold again. I have documentation of all this and more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431729September 4, 2021
VISIBILITY/WIPER
The windshield spontaneously cracked. The car has 3600 miles on it, has never been driven on a highway, and resides in a garage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431751September 4, 2021
VISIBILITY/WIPER
Windshield spontaneously cracked. Additionally, windshield wiper reservoir leaks but dealer says it’s fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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