Ram 1500 Complaints

1,938 consumer complaints on file.

#11454184February 25, 2022
FUEL/PROPULSION SYSTEM
Truck stops running, fuel shuts off but power stays on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453477February 22, 2022
ENGINE
Driving on a 35 mph highway and slowed to 10/15 mph to make a left turn and engine stopped running. Drifted to get out of intersection and when almost stopped the e brake locked on. Restarted vehicle and continued driving. Vehicle has 10911 miles and 3/4 full on gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453016February 19, 2022
ENGINE
The truck has 647 miles on it and is brand new, I just bought it from the dealer. The truck had been idling in my driveway for a few minutes before I left home, I was in my neighborhood, driving 25-30 MPH maximum. I came to a stop sign, stopped and then proceeded to turn left, which takes me down a hill. Approximately 1-2 seconds into the turn, the engine shut off completely, several lights went on the dash and the truck was proceeding downhill until at some point the brakes locked up, pushing me forward into the steering wheel. If anyone was infront of me I did not have control of the truck! The truck brakes were locked and I had to mess around starting it to get them to unlock, the battery indicator was lit and the check engine light was on. I was able to get to the truck restarted and took it to a pool parking lot area and shut it off completely. I was able to get it started again, this time the battery indicator went out and the check engine light stayed on. I have been reading online and see that many,, many people with the RAM 1500, most notably the etorque engine version are having the engine shut off with no warning, some at much higher speeds. I took it to the dealer, the "flashed" the computer, but also said the are ordering and replacing the computer which sits atop the etorque engine device. This is VERY concerning, especially because I see this has happened to others, and has been doing so for several years. I wanted to report this as to me, it seems like a Serious Safety Concern!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452385February 17, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
I was turning left at a stop sign. As I turned, at a low speed, the enigine shutoff. I lost use of the electric steering and the truck came to a stop. The parking brake automatically engaged. Putting the brakes on, I placed the truck in park and restarted the engine. It started back up. I disengaged the parking brake and took off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452322February 16, 2022
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The truck shut off while driving. Driving and taking turns between 5-15mph Truck just shuts down and engages the parking brake.I almost got hit 2 times. The truck is brand new with 4,000 mikes on it. The first time it happened I had 2,000 miles on it. After reading online this is a big problem and someone is going to be killed. This need ti be addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452156February 15, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Within first mile of operation within neighborhood while accelerating through away from stop sign executing a left hand turn traveling below 15 mph the vehicle stalls. Truck immediately automatically engages parking brake forcing sudden stop. Issue has occurred intermittently at least once a month since purchase. Vehicle is not set for auto emergency braking. This issue is a significant safety issue for anyone on roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451801February 14, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency braking has failed to operate on several occasions, the warning flashes 'brake' but the truck never applies any brakes. If I was not able to slam on brakes myself and dive into another lane safely I would have crashed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451800February 14, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving down the freeway using adaptive cruise control it was working very well, a car pulled in front of me and my truck slowed down. The car in front shortly after moved out of the way from in front of me. My truck immediately started accelerating hard to get back up to the initial speed. Traffic had come to a sudden stop in front of me but my truck continued to accelerate hard towards the now stationary traffic. I had to slam on my brakes and dive onto the shoulder else I would have wrecked. A similar situation happened a few days later when approaching a traffic light there was a car already stopped at the light. I had a car in front of me which was braking, my truck correctly slowed down. Just before coming to a stop the car in front switched lanes, my truck then punched it as if trying to get back up to the initial speed with a stationary car less than 2 car lengths in front of my I had to slam on the brakes else I would have slammed into the back of the stationary car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451309February 10, 2022
UNKNOWN OR OTHER
We came to a stop sign. Went to press the gas to proceed into the road with on coming traffic. The truck started to accelerate and then the engine cut off. The emergency braking system was engaged and the dash light reflected that. After a few seconds we were able to restart the truck. Luckily just before we were hit by other vehicles since we were left in the middle of a busy road with morning traffic in both directions. I do not feel safe driving this truck. I quickly googled the issue and found many other threads of complaints with the same issue. Please do the research on this before people are killed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450950February 8, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Making a right turn under 20mph and the truck shut off on me . Got the "Shift to P to Start" message, followed by "Shifter Autocorrect Active", then after restarting got the message "Park Brake Auto Engaged Press Brake + Push Switch to Release" and "Safe-Hold Temporarily Disabled" and "AutoPark Disabled".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450887February 7, 2022
ENGINE, UNKNOWN OR OTHER
Vehicle simply turned off while driving at slow speed. Once I pulled over and place it in park and started it back like nothing happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450813February 7, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I almost died, when my truck stalled as I was entering a major thoroughfare. This primarily has to do with the auto start/stop option on my Ram, which if you do not come to a complete stop, and attempt to accelerate with this feature on, the vehicle stalls. This has happened to me several times, and if you go on the online forums it is happening to many other Ram drivers, it is a serious safety issue, as you have no control over the stall due to the computer. Basically, when I am coming to a stop and then accelerate with the vehicle at a slow crawl, 2-3 MHP, the truck stalls. Imagine rolling through a yield sign and your vehicle stalling, with oncoming traffic headed your way, serious safety issue. Extremely lucky to not have been involved in a crash with oncoming traffic headed my way going 55 MPH, I was able to stay in the yield lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449849February 2, 2022
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While traveling over a speed bump at approximately 5 mph, truck will stall, "autocorrect shift" and apply emergency brake. Vehicle is a 2021 eTorque.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449054January 26, 2022
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
Once again this truck is still having the same issues! I was on the local freeway going 60 and all of a sudden the truck brakes and shuts off while in in the express lane! [XXX]! How was our safety at risk? Really? I don't understand how these trucks haven't been recalled yet RAM recalled and bought back 2022 Rams due to defrosting issues. Apparently trucks breaking and stopping out of nowhere isn't a big deal but lets not make folks wipe their windows...So many of these Ram 1500 have the same issues and what?! STELLANTIS DOES NOT CARE! No warning lights came on yet again but just decides to brake and shut off. This isn't the first incident! Again I was fortunate to no get hit! But my nerves, mental/emotional status, and scares are enough injuries! Please see ram forms, social media, etc there are so many others with these issues that haven't reported to NHTSA! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11448718January 24, 2022
VEHICLE SPEED CONTROL
I was driving down the road at 55 when the truck had a throttle error would not respond and shut down. I started it back up same errors would not go over 30 mph almost causing an accident causing someone to hit me from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448557January 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While driving my truck at approximately 70MPH on the highway, the truck shut down. I was able to pull off the side of the road and dashboard showed the message of Electronic Throttle Control and the engine light turned on. This is the third report I have filed regarding this truck shutting down while driving and the 7th time this truck has randomly shut down on me since purchasing in July 2021. This has been on the dealership 2 separate times and is going in tomorrow for a third time for this issue, I no longer feel safe driving this truck and feel this incident should be address as soon as possible,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448042January 19, 2022
ENGINE
Engine stalled, inspection available upon request. Safety issue - Took a right turn onto a road with heavy traffic then while accelerating engine stalled. I was able to coast to the breakdown lane to attempt a restart. Error message on dashboard was "Electronic Control Module malfunction" . Several restarts were attempted with no success. Shut off ignition completely with a quick press of start engine and foot not on brake pedal. Attempted another restart of engine and was successful. Check engine light remained on. This was the 1st occurrence of the problem. The vehicle has not been brought to a service center as yet .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447987January 19, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
As I’m preparing to turn on the road the vehicle turns off and leaves me stranded in the middle of the roadway. The parking brake comes on and messages appear on the dash. This has happened multiple times with and without passengers in the vehicle. I’ve reported it to Lithia Ram Jeep in Calallen and was brushed off. I’ve taken pictures of the dash on a few occasions when it occurred. I am the first owner and it happened with less than 3-5 k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447862January 18, 2022
STRUCTURE:BODY
I purchased the new vehicle in May 2021. As a single individual, normally I am alone in the vehicle. While on a trip to Florida my niece was sitting in the rear-passenger seat with the window partially open and sustained a very slight cut on her forearm from the window. After inspection, there is a visible deformation of the glass. Back in Chicago I waiting until my first oil change was due and reported the glass defect to the dealer service department. The service manager decided that the glass was not defective but possibly damaged by transport from the factory. They refused to address the issue. I contacted Ram customer service and was told to keep visiting other dealers until I find one willing to address the issue. Auto door window glass is Tempered and if damaged during transport, would have shattered. Also as evident in the attached photos, there is no damage to the outside of the glass where transport damage would have occurred, plus the area where the defect is visible would have been enclosed within the door frame during transport. My concern is the possibility of another individual cutting themselves on the deformed glass. I am even more concerned that the structural integrity of the glass might be compromised by the defect and the glass shattering in a passenger's face without warning.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11447717January 17, 2022
VISIBILITY/WIPER
My defrost and heat will not operate correctly. A small area of the center windshield clears and that’s it. After warming up and driving ten miles, nothing more cleared. The controls would not change and there was no heat. I could barely see to drive. This is a danger to my self and other drivers as it is snowing and iced up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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