Ram 1500 Complaints

1,938 consumer complaints on file.

#11447579January 15, 2022
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Right turn from to sign. Seems that start/stop shut off the engine. When brake was lifted the engine started and immediately stalled, e brake came on and battery warning and check engine light illuminated. I got It going again after shifting to park and releasing the parking brake and turned off start/stop. Got a weird drivetrain vibration soon after so I pulled off and turned the engine off. After I got going again it seemed to run fine but the check engine light is still lit. Two errors were thrown and appear in my Ram app: Charging System Failure EOBD/Injection System Failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447555January 14, 2022
STEERING
Power steering intermittently fails. Loss of power steering while driving and service power steering warning message and beeps turn on during failure then shuts off when power steering restored. Loss of power steering nearly caused an accident. Symptoms started two weeks ago and increasing in frequency and severity. I am bringing truck back to dealer for investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447505January 14, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: CAMERA SYSTEM
Truck showed "Service Electronic Throttle"... Truck has 13,000 miles on it. Along with the service code, rear view camera doesn't work, backup sensors don't work, and remote start will not operate. No apparent throttle issues, but concerned for safety with rear view camera and backup sensors not operating. It would be nice to have the remote start as its winter, but only an inconvenience for that matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447285January 13, 2022
ENGINE
After making a left turn into a lot at a low speed, the engine shut off and e brake applied itself. I was able to restart the vehicle and disengage the e brake. Check engine light was kit, as well as the battery light. Check engine light still on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447140January 12, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle has shut off on me a total of 7 time on me while driving since I purchased on Jan 2 2021. The first time this happened was about 2 weeks after I bought the truck. Each time has been about the same conditions. While driving at low speeds “around 5 mph” my truck automatically shut itself off. At this point it automatically engages the emergency brake. I then have to put shifter back in park, put my foot back on the brake to restart my truck then turn off the emergency brake. At this point I am able to shift back to drive and go. Two of the times this happened I was in a high traffic area where I almost got rear-ended. My vehicle does not throw out any codes and the dealership has not been able to duplicate. First time I took it to the dealer they had it for about 2 or 3 days. The second time they had it for 3 1/2 weeks. The 3rd time I took it in to a different dealer and they said they came across a bulletin somewhere that said the needed to change out the MGU, which they replaced yesterday. Hopefully this fixes the issue. A vehicle shutting down randomly is very dangerous. I have been reading a lot of forums and this seems to be a common problem that needs to get fixed or recalled somehow. The date and mileage on the next section are from the last time this happened. But like I said earlier this has been happening since early January 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447101January 11, 2022
VISIBILITY/WIPER
I bought a new truck from a dealership with an open recall on it. I didn’t think anything of it, since they assured me they would fix it once they could. About a month after I purchased it, the dealer called me and told me they were not legally supposed to sell me the truck in the first place and that I had to bring my truck back to their lot indefinitely and leave it their until they could fix the recall, that currently has no remedy to it. I told them I was uncomfortable with this, and I didn’t think it seemed right. They told me they would call me back the next day, but it had now been a week later, and I have not heard anything from them since then. I’m not sure if this is the appropriate way to handle this, but I have been unable to get anymore information from the dealership, and the whole ordeal seemed very odd to say the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447052January 11, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
Close call backing up Ram needs to fix this Y80 recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446950January 10, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My ram was purchased in October. Since I have had it there have been multiple electrical problems. Speakers cutting in and out backup camera showing blue screen/ flickers from view to blue screen, and when these things happen it affects the way the engine runs. A few days ago I go in my truck to take off, placed truck in drive and left parking spot. 15 seconds later as I’m driving through the parking lot the emergency break engaged tried to disengage it and it wouldn’t release. Shut the truck off and back on and it disengaged. Friday morning is when I left my house for work, as I turned right from the neighborhood at the light the transmission slipped and engine just revved. Again I had to stop and shut off truck as cars were speeding towards my direction. If that has been any other morning when the intersection is busy I would have been in a pretty horrible accident thinking I would be able to take off as normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446823January 9, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving on the highway when all of sudden my truck shut down, I coasted to the emergency lane and was unable to restart my truck, I waiting about 10 minutes, restarted my truck and had to keep pumping the throttle to keep it running to get to my destination. I was able to have an OBD reader connected to my truck at a dealership and there were 3 codes stored all relating to fuel. This happened to me in twice in November of 2021 and again twice on January 7th of this year. I also received another code at the dealership on January 8th regarding another recall. These combined total of 4 shut downs have put me and my family in extreme danger, this brand new truck is unreliable and we are hesitant to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446795January 9, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When starting to accelerate after turning at low speed, my 2021 RAM 1500 with the E-Torque engine will shut-off and the emergency brake will engage. A message will appear that says “Park brake engaged, press brake and push to release.” Truck has 5150 miles on it. This has occurred two different times while entering highway traffic. Very alarming as I’m sure you can imagine. The first time it happened I was on a lightly traveled road and was alone. Then today (1/9/22), It happened again, but this time on a much busier highway and my family was with me and we were almost rear ended. Not a fun experience and potentially deadly. After researching online, particularly on RAM owner’s website and forums I have found this to be a common complaint among RAM owners. They take vehicle to dealers and the dealers can’t replicate the incident and so they tell customers they can’t help them if it doesn’t happen when technicians drive the truck, yet they send customers away with a potentially deadly vehicle. I am getting an appointment with local dealer tomorrow but I expect the same answer. I sincerely urge the NHTSA to address this dangerous situation with Chrysler-RAM before serious injury or death occurs in these vehicles. Hopefully NHTSA can get RAM to acknowledge this situation and get something done before injuries or deaths occur. Maybe they will address this with a federal agency. They certainly haven’t with their customers. Thank you for your advocacy for the safety of the American people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446750January 8, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving to the highway out of my neighborhood my truck lost all power, I was able to pull over to the side, read the message, “electronic throttle control”, wait a few minutes and restart my truck and continue on my way, I had lost complete acceleration and my truck shut down, I had no throttle power, again later that night returning home my truck again shut down and showed the message “electronic throttle control”, again I was able to pull off the side of the highway, wait and attempt to restart which I was able to do after about 10 minutes, again I lost complete acceleration again I had no throttle power but was able to put on my emergency flashers and coast to the side of the road, this is the 4th time this has happened to us and the second time our new truck has been in the shop for this and other issues, our local dealership does not understand the severity and life threatening issues associated with this, we could have lost our lives has we not recognized the loss of power and safely coasted to the emergency lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446600January 7, 2022
ENGINE
My 2021 Dodge RAM 1500 eTorque just stalls while driving. It's happened twice in the last 2 weeks. Both times were making a left hand turn going approximately 10-15 miles an hour. The engine just stalls. No power steering and limited brakes. While rolling to a stop, the e-brake comes on automatically causing a violent stop. This is a known issue. It's been in the shop for 2 days now and they can't reproduce it and are giving the truck back today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446542January 6, 2022
FUEL/PROPULSION SYSTEM
My Ram truck with a Ecodiesel engine completely died and stalled. It would not restart. Luckily I was not on the interstate or highway. I was only in a parking lot, but had to have it pushed out of the driving lane and into a safe area. The truck is only 6 months old. After having the truck towed to the dealer, they notified me several days later that the fuel pump had gone out and likely damaged the entire diesel fuel system. This is one of the Bosch CP4 fuel/injector pumps that are currently on recall on HD Rams and under investigation by the NHTSA. There were no warning indicators or symptoms beforehand, it simply stalled and would not restart. The vehicle is available for inspection, but has not been inspected by the manufacturer, only the dealer at this point. The vehicle has been in the dealer repair shop for nearly a month now. Some of the parts needed for repair are on back order and the dealer cannot tell me how long it will take to get them in. The only good news at this point is that the dealer has said that it is under warranty. One key concern I have is that they are going to put the same Bosch CP4 pump back on. Considering, that by all the facts I can gather at this point, that CP4 pump is either defective or the wrong pump to use with U.S. diesel fuel, I don't feel good about the dealer putting the same pump back on the truck. Was hoping this could help with your agency's investigation, including looking at the 1/2 ton diesel Ram trucks that use the same pump as the Heavy Duty Ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446345January 5, 2022
STRUCTURE:BODY, EXTERIOR LIGHTING
The contact owns a 2021 Ram 1500. The contact stated that upon taking the vehicle to the car wash, he noticed that the headliner had turned blue. The contact stated that the inside of the rear end of the vehicle was corroded. The vehicle was taken to the dealer who diagnosed that water was leaking through the rear taillight on top of the cab into the headliner and rear end of the vehicle. The dealer installed silicon in the gap between the rear subframe and the rear taillight; however, the failure had been recurring. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446250January 4, 2022
UNKNOWN OR OTHER
2021 Ram 1500 Laramie crew cab with the Hemi etorque has 10k miles. Today traveling at approximately 35 mph I slowed to yield at a round about but did not reach a complete stop, as I went to go my truck went forward into a very busy round about and the engine shut off completely. I stalled, rolling into a 2 lane roundabout on a busy road, fearful for my life. Center screen stated to place vehicle in park before starting. I placed my flashers on and mid panic attack managed to think enough to restart the engine. I placed the shifter dial into Park and restarted without any issue. The emergency brake had become engaged at this time. I was able to release that and safely exit the roundabout. I did cause a backup and was left in a potentially lethal situation. Very very scary. No issues after this. Had my husband check truck when I got home, no error codes detected. I do not know if it is related but I do on occasion feel like there is issue with the auto start/stop feature “sticking or hiccuping” when I do not come to a complete stop (our area had many round abouts)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446163January 4, 2022
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
I was pulling our from a stop sign to make a left turn when all of a sudden the engine shut down, emergency brake engaged and all engine power was lost. I would have been struck by cross traffic had there been any as I did not have the ability to maneuver the vehicle. The vehicle was able to be restarted and disengage the emergency brake but the engine light remains on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445803January 1, 2022
ENGINE, UNKNOWN OR OTHER
When attempting to make a turn on a back street after a partial rolling stop the vehicle stalled out. The engine cut off and I was fortunate enough to be able to coast to the side of the ride without harming anyone else. The vehicle automatically applied hazard lights, engaged the parking brake once I came to a complete stop, and signaled for me to "push to start" the vehicle again. Prior to that occurring no warning signs were given that the vehicle was having any issues. I was able to restart the truck but this is the 2nd time something like this has occurred since owning this brand new vehicle. This created a potentially hazardous situation as the people behind me had no warning and if I were to cut out into a busy street I would have been hit. I'm fearful of this happening in a busy area while with my family. The dealership/manufacturer has not looked at this vehicle since the incident. I am scheduled to bring it in next weekend.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445421December 29, 2021
ENGINE
While driving the MIL chimed , check engine light is active along with low battery gauge illumination and low battery warning light , in park vehicle idling is erratic in drive or reverse idle is erratic also with spurts of motion, no active or stored codes are present but MIL is active
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445062December 27, 2021
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
Unknown Failure causing issue. Vehicle's Engine Shutoff while traveling down the road with no warning messages. Then message says to apply breaks and push "start", but it was in the "Run" and still coasting in Drive on the road. After it slowed to about 5-10 mph, the emergency break system engaged and the vehicle went to "Park" causing the vehicle to throw me forward in the seat and objects were thrown as if I had collided with something. My wrist was injured by this, but lucky I had no passengers or my dog with me. The local dealership is looking into it, but say there is nothing wrong. Upon doing some research, I see multiple people have stated this has happened to them as well. This is a significant risk to health and safety of vehicle occupants and other vehicles that may be traveling near them when this happens. Depending on speed it occurs, the outcome could result in death. I did attempt to connect my on-board diagnostic/monitoring system and found that the manufacturer has it block so I cannot see any possible codes or sensor readings of the vehicle. Then they say nothing is wrong when you take it to them to scan. That is also unacceptable.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11444906December 24, 2021
UNKNOWN OR OTHER
As i slowed down to turn right and get on highway truck died and had to easy to side of highway and restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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