Ram 1500 Complaints

1,938 consumer complaints on file.

#11464014May 10, 2022
ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while driving at low speeds and making a turn, the vehicle stalled. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463900May 9, 2022
POWER TRAIN, ENGINE, SERVICE BRAKES
My truck has stalled multiple times upon the first 5 minutes of driving. It has always been at low speeds of less than 15mph. Once the emergency braking system came on which required me to put vehicle in park to restart while in the middle of the road in traffic. Sometimes the engine dies after turning but sometime when going straight. Seems to always be associated with a slow down / stop via braking. This is a very hazardous situation that needs to be recalled an fix by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463514May 5, 2022
ELECTRICAL SYSTEM, ENGINE
The vehicle shut off while in motion, slammed itself into park also while in motion, and applied the emergency brake in the middle of a busy intersection. It is currently at the dealership where they can find nothing wrong It
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463384May 4, 2022
SERVICE BRAKES, POWER TRAIN, ENGINE
The parking brake started displaying not available on the heads up display. It did this several times within 5 minutes. When I was coming to a stop at around 5 mph the vehicle shifted into Park and set the parking brake and stopped. The engine stopped as well. I had to restart the vehicle to get it going and the check engine light was on after that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463383May 4, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In July-2021 soon after purchasing Ram truck with EcoTec V8, I was slowing down to enter a driveway, at very slow speed of 2-3 mph and turning right and the truck stopped and shut the engine off. There was a car behind me that had to stop to avoid me. Then in April-2022 when slowing down in a residential neighborhood to make a left turn the truck abruptly stopped again, and shut off the engine. Some sort of error message flashed about Auto Braking disabled. This was in the middle of a roadway and both times could have caused significant accidents. It has not been confirmed by a dealer. There are Ram owner forums that talk about this issue at length and most end with the dealers dismissing the issue because they can't reproduce it but it is a very serious safety issue that appears to be affecting at least the 2020-2021 EcoTec mild hybrid V8 engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462930May 1, 2022
ENGINE
I was coasting to a stoplight to make a right turn. Just as I am starting the turn the truck's engine shuts off. I have enough energy to make the turn and coast to a stop. I put the truck in park and started it back up. It was a busy intersection so luckily I had enough time to get out of the way, otherwise, this could have caused an accident. There were not any mechanical issues or warning lamps/indications before the truck shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462915May 1, 2022
ENGINE
On at least 12 occasions since purchasing the vehicle new, when driving at low speed (below 20 mph) the vehicle stalls. The engine turns off, leaving the vehicle undrivable in the middle of a road. This presents a significant safety issue as it leaves the driver stranded and vulnerable of an accident. The hazard lights are automatically triggered. The following information presents on the screen: “park brake auto engaged. Press brake plus push switch to release. Safe hold temporarily disabled.” In order to re-start the vehicle, the ignition must be turned completely off and then restarted again. The check engine light is illuminated (sometimes) and other times it is not. When illuminated, the following codes are present: P1C64, Hybrid Perf. Engine Speed Below Target During Autostart. Dealership refuses to acknowledge the issue (says cannot reproduce problem). The problem is intermittent, but is a significant safety hazard for the driver, passengers, and others on the road. Most recently (today) the failure happened in the middle of a busy intersection with cars coming at me. The first failure happened with only 1,200 miles on the vehicle. Vehicle now has 27,441 miles and problem continues with no resolution from Dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462591April 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
April 12, 2022 multiple warning lights ( check engine, electronic throttle, etc. ) appeared, screen warning to get to dealer to service. April 13, 2022 visited local dealer, earliest to service April 20, 2022. April 16, 2022 limp mode, restarted vehicle, restored normal operation with warning lights still showing. April 18, 2022, dealer serviced and stated fixed. April 19, 2022, warning lights and limp mode while driving on highway at 70 MPH. Managed to get to side of road in traffic, waited for break, turned around home. April 20, 2022 vehicle to dealer to repair. Still there as of April 28, 2022. "Star Case" opened. All diagnostics failed to locate problem, now trying various inspections / repairs per FCA technical. Dealer advises they have another similar vehicle ( 2021 Jeep Gladiator Eco Diesel ) with exact same situation so this is not one odd vehicle. Further extent of affected vehicles unknown. Safety issue due to vehicle going into limp mode with no warning, causing difficulty driving in traffic, especially at highway speeds, and risk of accident. Dealer and this owner note that all of this happened right after dealer completed recall for exhaust fluid software system. It appears likely that something done with this recall triggered these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462395April 27, 2022
ENGINE
Was making left turn in neighborhood truck shot off . Came to stop automatically went in to park , emergency brake came on restarted truck turned off brake drove away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462387April 27, 2022
ENGINE
Slowed down on residential street to make a right turn and after turn was completed the engine was off. There were no warning lights or chimes and engine stall was so smooth I didn't know it had happened. Auto start/stop was already disengaged as I do this every time I start the vehicle. Center cluster told me to shift to part and that auto braking (parking brake) had been engaged. The engine did restart as normal and was able to drive. All other accessories functioned as normal throughout the whole incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462030April 25, 2022
ENGINE
The truck just stalls randomly and all lights come on. Then it puts the emergency brake on. You have to put it in park release the the brake and restart it and hope no one hits you. I brought it to the dealer twice so far. I also called Chrysler customer care. I have a case# 82559049. They did nothing for me and I requested to speak to a esupervisor. I haven't heard back. Both times they say no fault codes, they never heard of the problem and cant duplicate. The second time they stated they updated the PCM software and said it happened in the morning with right turns... They now also put electrical and body systems and successfully flashed ECU from old part number to current part number. I never told them anything with right turns. I'm bringing it to the dealer today. They left a part hanging under the seat. The engine also sometimes tics when first started then goes away. I'm very concerned for my safety and if I have any passengers. First time under a 1k miles in May 2021 then randomly since then .Last time March 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461836April 22, 2022
AIR BAGS
AIR BAG LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461738April 22, 2022
ENGINE
In Tow/Haul mode truck will go into “limp mode”, check engine light appears, auto start/stop disengages, truck is stuck in 3rd gear until restart occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461658April 21, 2022
ELECTRICAL SYSTEM
2022 RAM 1500. CONSUMER WRITES IN REGARD TO VARIOUS ELECTRICAL PROBLEMS WITH VEHICLE. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY STOPPED, PUT ITSELF IN PARK, AND ENGAGED THE PARKING BRAKE. THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE DISPLAY SCREEN BECAME INOPERABLE. THE PHONES WOULD NOT CONNECT, THE SOUND WOULD GO OUT, APPLE CAR PLAY AND CLOCK WERE INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461641April 21, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Ram 1500. The contact stated while driving approximately 5 MPH, she drove over a speed bump and the vehicle stopped. The automatic emergency braking engaged. The warning message "Place Vehicle in Park and Restart” was displayed. The contact stated that the failure had reoccurred while driving. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460926April 15, 2022
ENGINE
The contact owns a 2021 RAM 1500. The contact stated that while driving approximately 17- 20 MPH, the vehicle stalled with the parking brake warning light illuminated. The contact would shift to park and restart the vehicle and the vehicle would operate as intended. The vehicle was taken to be diagnosed but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460760April 14, 2022
POWER TRAIN
Purchased truck with 4WD last November. Live in a snowy ice region. Truck randomly displays 4WD serv light and error message. Until the error clears itself, truck will not go into 4WD (four wheel drive), making it an unreliable vehicle during snow and ice storms, when traveling over the mountains, or when on dirt or sand roads. Additionally, this error can impact ABS functionality in some cases. Dealership has seen the truck four times, but has not fixed the issue. Now that the weather is warmer, the error is happening near daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460627April 13, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
The contact owns a 2021 Ram 1500. The contact stated while depressing the accelerator pedal, the vehicle operated for a second and then stalled while the shift to desired gear warning error illuminated. The contact mentioned the brakes were applied independently. The vehicle was able to restart. The vehicle was taken to the dealer where the diagnostic result was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460216April 8, 2022
ENGINE
Engine shuts down on a low speed turn for no reason. You must stop, place in park and restart. Sometimes it puts the ebrake on and shifts itself into park upon stall. Very dangerous in traffic or on train tracks.HUNDREDS of people are posting of the same situation and dealers can't duplicate it. There is a service bulletin on earlier builds prior to my 6/21 build that they say don't apply but has the same symptoms. Build date 6/21 miles now 1200 Ram 1500 E Hemi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460085April 7, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The start/stop system will turn frequently display an error stating the "auto start/stop system in not available" When coming to a traffic stop, the engine will turn off and will not restart for 2-3 minutes while sitting in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500