Ram 1500 Complaints

1,938 consumer complaints on file.

#11476962August 1, 2022
ENGINE AND ENGINE COOLING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Ram 1500. The contact stated that while driving or making a turn, the vehicle stalled. The contact had to shift into neutral(N) or park(P) and restart the vehicle. Additionally, while driving, the parking brake engaged without warning. The contact had to manually release the parking brake. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476834August 1, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Sunroof exploded when driving on highway. Safety was put at risk with glass and being startled when driving. Contacted dealer and also FCA, pending contact back. No prior signs that glass was pending failure. Glass blew outwards from the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476569July 29, 2022
ENGINE
Have a exhaust leak during start up ticking really bad... exhaust is coming inside cab with ac on. This truck only has 36000 miles and has already had several issues with this trucks electrical system and now this exhaust issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476038July 27, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Fuel is pouring out of the lines onto the engine. Not just a leak, but flowing out. This could cause my engine to catch fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475799July 25, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
The truck currently has 5804 miles. It has been to the dealership 4 times already for electrical-related issues, and once for a recall on the ECM. Total of 4 CILs by first 1000 miles. Then 1 additional light 8 days ago. Has been at service department since. The first major problem was at apx. 400 miles. The truck shut off at a light, even with the stop/start deactivated, and attempted to restart without success. The starter engaged but the injectors did not. It made a diesel sound until I pressed the start button again to retry, It had a CIL for injector bank misfire, then started back as normal. I drove straight to the dealer (within 2 miles) where they kept it for a week. They called and told me to come to pick it up because there were no issues with it. Apparently, the computer had no stored codes or history. Since then it has had a transmission over temp CIL, and 2 other lights that did not show me a message. The 12-inch Uconnect is constantly having errors and restarting (still awaiting a response from Ram on how to remedy it). The most current issue is when I was pulling away from a stop sign and the truck shifted to park and set the brake while shutting off on its own. Again stop/start was deactivated. Restarted the truck and drove straight to the dealer where it was observed by the service writer and manager that the low battery voltage message (11.5V) and light were on as well as several other lights. While driving it showed a low volt warning and started turning off loads to conserve power. I left the truck with them for 8 days so far. They have checked the truck multiple times as well have driven it. No evidence of any codes in the computer and no error lights anymore. Awaiting Ram to tell them what to do. At this point, I am afraid to drive the truck for fear it will shift to park while traveling at a higher speed and cause an accident. I now have a truck I cannot trust to drive and a hefty payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475790July 25, 2022
ELECTRICAL SYSTEM
On three separate occasions within two months, the truck completely shut down without any warning. The first time I was at a stop light, when light turned green, I stepped on gas and truck died. Nothing worked on the vehicle, there were no messages or warnings. The truck was towed to dealership, tried to replace RF hub but "unable to be performed"-swapped star connector cavity to C12 and communication achieved-RF replace procedures passed. Five weeks later, went to start truck in driveway and wouldn't start, truck was completely dead, had mechanic come to home ,test the battery ,and it was fine. He thought the remotes were not communicating; had to be towed to dealership again, truck sat there for a few days, dealership said it started up, they did diagnostics, found nothing wrong and handed truck back to me. One week later, started the truck with remote and as I was walking to the truck, it died, completely shut down and had to be towed again. Truck has been at dealership for 17 days, diagnosed that the RF hub needs to be replaced. This truck is unsafe and unpredictable as it could just shut down at any time, cause an accident where people could get injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475611July 24, 2022
STEERING, SUSPENSION, POWER TRAIN
While starting to drive forward or backward turning, there is a shutter vibration felt slightly heard. It also has grinding shutter vibration at turn in intersection during the turn. The dealer on the 3 complaint visit replaced a front passenger CV Joint and bearing, upon picking the truck up it did it immediately again. Could not return as it was the service department closing time. There is also vibration grinding around 50 mph and up. Dealer states they can not duplicate issue. This is abnormal and concerns me as in a turn or higher speed, something breaks will put my family's lives and other motorist in danger. Also when using AC defrost vent stays open and will cause dew on the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474636July 19, 2022
STEERING
While driving my vehicle a message came up stating (service Power steering) at which point I completely lost power steering. This almost caused an accident as I was towing 6500lb boat/trailer and had little to no control with my steering. The power steering lost function twice and after letting truck set for couple of hours the power steering functioned again. Note this is a Electric Power Steering (EPS) I am 2nd owner and vehicle is under mfg warranty but when I dropped it off at Dodge Dealership I found out that the truck was in at 5000 miles due to same issue and the rack and pinion was replaced. This issue has reoccurred at 8885 miles and poses a definite safety issue. . I am waiting for follow up from the service department to advise what the issue is, however after researching on line found this has been a common issue and I have not seen any recalls on the rack and pinon and EPS Power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473930July 14, 2022
UNKNOWN OR OTHER
The Map installed by the factory in my new 2021 Ram truck displays incorrect speed limits at times. This is dangerous as it always shows 55mph even in a 25mph zone when it is malfunctioning. If you are in an unfamiliar area, and have not passed a physical speed limit sign, this incorrect information could cause a wreck if there are sudden curves or other dangers on that road. Ram refuses to fix under warranty saying it is third party software. I contacted the software company and was told that they have no warranty on their defective software and I would have to buy a new map for $149 and see if that fixes the issue. I questioned her further as she had said "see" if it fixes it and she said the speed limits that their software shows are not always correct and should not be relied on. She could not guarantee the new download would be correct. I am not sure how many accidents may have been caused by this defect but I would like this investigated and at the least make them add a prominent warning message that comes up anytime you activate the Navigation screen. At least that way the consumer would know not to rely on the info being presented to them as they drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473325July 11, 2022
ENGINE
My truck just stalls while driving. It's happened several times but yesterday was the scariest. I turned left onto a fairly busy road only to notice I had a message on the screen to turn on the truck. Since we were rolling at 3-4mph, I switch into neutral and hit the start button which started the engine. At the next red light, the engine turned off and the emergency brake applied itself. The car behind me almost hit us because we were parked at a green light now. I quickly got it started and pulled over. There were no warning lights or messages. The dealer doesn't know what the issue is. Truthfully I'm a little concerned with my families safety while driving this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472137July 2, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For my 2021 Ram Laramie 1500 the Auto Park engages on its on at random times. This has happened to me twice in the last 2 moths. No doors have been open and any passenger in the car has the seat belt engaged. Once it happened when no one but me was in the vehicle, the second time was with my family in the car. Fortunately it has only happened while leaving the neighbor hood and going less than 25 MPH. Each time, this happens, the AutoPark has been engaged and the light above D is flashing. While this is a neat safety feature it shouldn't happen while I'm driving and belted in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471989July 1, 2022
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470969June 25, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Engine shuts off while driving 30-35 mph and automatically applies emergency brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470547June 22, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I made a right hand turn from a stop sign onto an active roadway when my truck’s engine shut off. The truck rolled to a stop and the dial shifter automatically changed to park and engaged the e-brake. No warning lights were triggered in the dash. Research suggests this is an apparent problem with the 5.7l e-torque engine, however, no information is available from FCA/Ram
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470385June 22, 2022
ENGINE, SERVICE BRAKES, POWER TRAIN
I was driving to work and made a right turn (I did not come to a complete stop). As I finished the turn, maybe going 5-7 MPH, I pressed on the gas pedal to accelerate and the truck did not respond. A second later the truck turned off and the parking brake automatically engaged, so I came to a complete stop in the middle of a road with other vehicles around me. I had to put the truck back into park, start the truck, and disengage the parking brake, and then was able to continue my trip to work. There were no Check Engine Lights on before or after it happened. I spoke to the local Ram and multiple other dealerships further away and they said they haven't heard of this happening to any other Rams, and just to watch it and if it continues to happen call them back. A quick google search will show that it happens frequently to other people over the last year or so, some of which are at highway speeds, which is very dangerous. I am fortunate this was at low speed, because your parking brake engaging at highway speeds could obviously be catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470205June 21, 2022
ENGINE
The contact owns a 2022 Ram 1500. The contact stated that while her son was driving approximately 70 MPH on a busy freeway, the vehicle inadvertently lost motive power. The contact indicated that the vehicle could not be restarted and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 5,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469813June 17, 2022
ENGINE
Truck stalled 4 times in 2 months going less than 5 mph. When driving slow around a turn or at a stop sign, the truck stalls when I give it gas. The emergency brake is automatically engaged and I have to disengage it before I can start the truck. The check engine light and battery light came on. I took it to the dealership (Jerry Ulm) and they could not recreate the problem or see the error codes so they gave the truck back to me. It's happened 4 times since then. Please help, I have two small children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469784June 17, 2022
UNKNOWN OR OTHER
While trying to leave for work I’ve had multiple days of a hard start or no start issue. The vehicle will attempt to start and either run rough for 2 mins while it catches up or will just shut off and not start again for a few minutes. The blower motor inside the car seems to be not functioning properly, while driving it will increase speed and then slow down, and it will do this for the length of the ride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469534June 16, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469206June 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This has happened 3 times at low speed 2-4 mph. I was making a right hand turn and the truck stalled & shut off. Information on the dash told me to put it into park. I stopped & put it into park. The emergency brake automatically engaged. After disengaging the emergency brake, I started my truck up. No issues once I started it back up & resumed driving. It happened twice at a traffic circle in my neighborhood & once as I was turning right at a light. Thank goodness no one was behind me or it would have possibly caused a rear end collision. This issue has not been reproduced by a dealer or independent service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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