Ram 1500 Complaints

1,938 consumer complaints on file.

#11640359February 3, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated while driving 30 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640124February 1, 2025
STEERING
Brand new truck pulling to the right in highways speed, the dealer try to fix the issue with alignment but not luck, they don’t know what is wrong because all the numbers in alignment are green and good, several online post are talking about this issue with this 2025 Ram 1500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640038February 1, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN
2025 RAM 1500 with 1580 miles. While in 4WD at 10 mph, vehicle message “service electronic stability control” followed by “ 4WD system temporarily unavailable” and “emergency braking unavailable. I was on a beach when it failed. Managed to get off the beach with failure still there. I shut down the vehicle a few miles later and started it back up and failure still there. After 7 miles the failure disappeared. Called service and they said call back if it happened again?? Told me the code would not be observable by the time I got to them. Sounds similar to a recall on vehicles manufactured thru August of 2024. This truck was built in September 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639678January 30, 2025
SERVICE BRAKES
ABS module is leaking brake fluid due to a brake line/module threading issue. The truck is new (purchased 12/30/24, but delivered 1/6/25. It has been at the dealer since 1/22/25 with no eta for a replacement ABS module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639496January 29, 2025
STEERING
While driving the power steering cuts out and flashes on the dash power steering unavailable, service required. It happens intermittently, but when it happens the steering wheel locks up while driving. I have had it to the Ashland Chrysler dealership, they charged me to say that it happened because it was cold outside. It keeps happening even though it's not cold
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639305January 29, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I am submitting this report to alert the NHTSA of potential safety violations and undisclosed structural damage, drivetrain modifications, and possible engine replacement regarding my 2021 RAM 1500, which was purchased from Courtesy Chevrolet after being previously owned by Enterprise Rent-A-Car. Unreported Frame Damage & Structural Repairs Multiple inconsistent and unseen frame welds were discovered, indicating prior accident damage and unreported frame repair. Frame welds do not match factory precision welding, suggesting post-factory reinforcement or structural fixes. Undisclosed Transmission Swap from 8-Speed to 6-Speed According to NHTSA records and the vehicle’s VIN, my RAM 1500 was manufactured with an 8-speed transmission. After purchase, I discovered that the 8-speed had been swapped for an older 6-speed transmission (6HP70), which was never disclosed. This creates potential drivability and safety concerns, as the truck’s ECU may not be calibrated for the correct transmission. Possible Undisclosed Engine Swap The engine in my truck has multiple ink and paint markings, which are commonly seen on replacement engines. RFID engine label does not provide a matching serial number, making it difficult to confirm if the engine is original. The casting number on the engine sticker is inconsistent with the vehicle’s model year and VIN (2021), raising concerns that it may be from an older model. Engine mount bolts and wiring appear disturbed, suggesting prior removal and reinstallation. If my truck has an older or higher-mileage engine, this impacts performance, emissions compliance, warranty status, and safety. Lack of Maintenance Records & Vehicle History Transparency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639127January 28, 2025
ELECTRICAL SYSTEM
The etorque MGU is failing at a high rate, worse in the winter months. Currently, 4500 people waiting for parts with no help from RAM. Trucks are completely out of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639075January 28, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Driver assist features disabled while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639074January 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Driver assist features disabled while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639073January 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Drivers aid features stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639071January 28, 2025
ENGINE
Secondary water pump failure with coolant line leak causing engine to rapidly run out of coolant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639067January 28, 2025
SERVICE BRAKES
Brakes and ABS failed 34 days ago after dealership reprogrammed PCM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638993January 28, 2025
ELECTRICAL SYSTEM
Started hearing bearing noise from the eTorque MGU (motor generator Unit) at around 40,000 miles on odometer. Took the vehicle to dealer for problem determination and they confirmed it was a problem with the MGU. I was told a total failure can cause the main electrical fuse to fail without warning leaving the vehicle completely without power in traffic. There is also the possibility of the bearings seizing and the entire pulley shearing off while in operation. Through two different online owner forums, I have verified that this appears to be an increasingly common problem with 2019-2024 models. RAM appears to be aware of this problem as they issued a Technical Service Bulletin on 1/1/2022 (S2208000009) which talks about the bearing noise and underlying problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638920January 27, 2025
ELECTRICAL SYSTEM
I purchased the truck on 10/19/25. Since that time, I have had to call roadside assistance three times and have had to leave it in the shop on two separate occasions totaling well over 30 days. The truck still doesn't have 5k miles. Interestingly, the service record and updates that was provided on the app has been wiped clean. Now, they are offering to pay me for the "inconvenience", but I'm not sure I'm OK with that suggestion. I've been a very loyal Ram owner, this is the fifth one in a row I've had. However, this truck really scares me due how unreliable it's been thus far. Luckily, the failures haven't put myself or others at risk, at least not yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638739January 27, 2025
ENGINE, UNKNOWN OR OTHER
There is a severe throttle delay when pressing the gas pedal in all situations. From a stop to go when you press the throttle there is a severe delay causing a massive safety problem when pulling out / pulling into traffic / merging into a highway or roadway / wven while driving at any speed and you press the pedal there is a huge delay. Its a big safety hazard This is an issue on many ram vehicles from what i am reading on forums and even the dealership has acknowledged the issue but says ram wont resolve it. I am still trying to through ram and the dealership but no luck so far. I believe this is a setup/ programming problem straight from the manufacturer. Please help resolve this before someone gets hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638622January 26, 2025
STRUCTURE:BODY
Ive had two incidence were the tail gate was frozen shut. The 1st incident the tail gate opened while sitting in my garage & it came open a day later hit the wall. The second incident i was in a cabin in the mountains of Tennessee & it snowed & again the tailgate was frozen shut so we couldn’t access the cargo. While driving down the road the tailgate came open no warnings came on didn’t know it was open until we stopped for gas. We had cargo carrier on the back with a mobility chair and the tailgate hit it & damaged my tailgate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638513January 25, 2025
UNKNOWN OR OTHER
I am writing to file a complaint regarding a serious safety issue with the backup camera system in my Ram 1500.Issue: Since [Date of Issue], the backup camera display on the 12.1-inch screen has been significantly reduced in size. It now occupies only half of the screen, with vehicle controls (climate, audio, etc.) occupying the lower portion. This unexpected change in functionality occurred without any prior notification or explanation. Safety Hazards: Reduced Rearward Visibility: The diminished camera display size severely compromises rearward visibility while backing up. This significantly increases the risk of collisions with pedestrians, cyclists, and other vehicles, particularly children and low-lying objects. Driver Distraction: The presence of vehicle controls within the camera view creates a significant distraction for the driver during a critical maneuver. This distraction further increases the risk of accidents. Obstructed View: The smaller camera view may obstruct crucial areas behind the vehicle, potentially obscuring children, pets, or other obstacles from the driver's view. Widespread Issue: Research on online forums, including the Ram Forum, indicates that this issue is not isolated and affects multiple Ram 1500 owners with the 12.1-inch display. This suggests a potential systemic software or hardware issue. Dealership Inability to Resolve: I have visited the dealership on [01/17/2025] to address this issue, but they have been unable to resolve it. Requested Action: I request that the National Highway Traffic Safety Administration (NHTSA) thoroughly investigate this serious safety issue. I urge NHTSA to determine whether this constitutes a safety defect in the Ram 1500 and, if necessary, initiate a recall to address this issue and ensure the safety of all Ram 1500 drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638447January 24, 2025
ELECTRICAL SYSTEM, ENGINE
**DANGEROUS STALL OUT ISSUE** RAM 1500. Typically 2-4 minutes into driving on random mornings after warming truck up for 5-10 minutes, I go to give it gas and the engine stalls out in the middle of an intersection, sometimes with oncoming traffic. No check engine light at all. Autobrake engages. Put it in park and restart. No issues the rest of the day…until the next morning. Has happened multiple times. Took it to ram/mopar service. They couldn’t find any issues. Replaced the eTorque alternator. Still having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638166January 23, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
The truck repeatedly while turning a corner. Will stall and engage the barking brake. The engine will not always start up immediately following the stall. If the engine does start, you can disengage the parking brake and continue on. However, the battery light will come on as well as an engine light. If you do not pull over and completely shut the vehicle down. While, the battery light is on. Then eventually, what will happen Is it will drain the battery And the truck will just stall and not run at all. The vehicle has been in to the dealership. Multiple times they are unable to recreate the issue. I have brought the vehicle in muliple times. With out and With all of the lights on and we have proven that once you shut down the truck down and restart it, all codes will delete themselves from the memory. The scariest episode, where the truck stalled, was where I was turning left off a major highway and the vehicle stalled across 2 lanes of traffic and would not start. I know that this is an ongoing issue west. D type of engine that I have, and it happens to these truck years 2019-2022. If you call FCA Canada, they will say they're not aware. However, I've been dealing with this problem since I purchased the truck. The first stall happened two weeks after I bought it. There is also a section on the Dodge forum. For this exact issue and multiple complaints in the better business bureau for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638057January 23, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
1/21/24 was at a stop light. vehicle was idling. tried to accelerate. vehicle cut off, ebrake was applied electronically, check engine light came on and remains on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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