Ram 1500 Complaints

1,938 consumer complaints on file.

#11642841February 14, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle cut off in middle of intersection, locked emergency brake a d turned on battery light. Took several min to get vehicle operational. This put my family and I in grave danger. This issue has bee. Reported by priovious owner also. Very scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642810February 14, 2025
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the air bag sensor was faulty and needed to be replaced. The contact was informed that the air bag sensor needed to be replaced but was on backorder. The vehicle was not repaired. Additionally, while operating the vehicle, the SOS message continued to be activated on the radio. The vehicle was taken to the local dealer who replaced the radio, but the SOS failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642540February 13, 2025
ENGINE
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsiness alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642510February 13, 2025
SERVICE BRAKES
Purchased this Ram new on [XXX] On the drive home the BRAKE light came on. I just figured it was some new tech that I needed to read up on to understand why this light came on. I made it home and when I went out for a drive with my family it was off. I drove the vehicle on a short trip then home. The following day the light came on and while at a stop light the pedal pushed to the floor. I shut off the truck restarted it and the pedal restored and worked. This happened again the following day and I called the dealer I purchased it from and did not receive a call back. I scheduled and appointment for 2/5/2025 with a Ram dealer closer to my house. They kept the vehicle overnight and next day said the brake fluid was off and I should be all good. I drove off the lot for approx. 5 miles and the brakes failed again. I returned the truck to the dealer on [XXX] closer to home and have not had it returned back to me. A week and still no confirmation on a definite diagnosis. I have requested to have the truck exchanged and have not heard back from Stellantis case manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642507February 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that water had entered the vehicle through the rear window. The contact stated that the radiofrequency (RF) module had short-circuited. The contact stated that the key fob failed to function as intended and the steering wheel and brakes seized. The contact used the physical key to unlock the door. The vehicle was towed to an independent mechanic where it was diagnosed that the radiofrequency module (RF) had short-circuited. The radio-frequency module was replaced, and the key fob was reprogrammed. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642019February 11, 2025
ELECTRICAL SYSTEM
Ram eTorque system failed. Alternator/MGU unit has a bad bearing and failed. This is a safety issue because the truck could lose power while driving. Unit start whining and screeching then eventually stops. Voltage reading starts going down and truck eventually won't run.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641798February 10, 2025
FUEL/PROPULSION SYSTEM
Fuel Rail leaking from rail seem. Appears to be along the entire rail where the top is joined to the bottom part of the rail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641743February 10, 2025
ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2021 Ram 1500. The contact stated while driving at approximately 15 MPH, there was an abnormal sound intermittently coming from the engine compartment. Additionally, the contact stated that the navigation system and the climate control system was inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641585February 9, 2025
POWER TRAIN
Engine will stall and autoshift in to park and apply emergency parking brake. Happens when trying to accelerate away from a stop. Very dangerous when trying to pull out into traffic. No warning lights or messages on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641371February 7, 2025
STEERING
Power steering went out while driving on Interstate around 70MPH. Check enginge light along with what seems all the lights and bells started going off. Tuuck shot down and would not restart. Towed to dealer and they said the Power steer rack had a short and needed to be replaced. All parts on on BO with no ETA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641356February 7, 2025
UNKNOWN OR OTHER
I have had 2 separate instances where I had my foot on the brake and the accelerator kicked in, the engine revved up and the truck tried to move forward all while I had my foot still pressed down as hard as I could on the brake. Once the engine was not revving any longer, I put the truck in park and sat for a second so I could gather my composure. After I sat for a second and put it back in Drive it didn't do it again. This happened in the same manner both times. It happened once in October 2024 and the 2nd time in January 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641291February 7, 2025
ELECTRICAL SYSTEM, STEERING
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641221February 6, 2025
ENGINE
The truck has 58,xxx miles and on my way home from work today it just shut down in the middle of the highway. I could start it back up but as soon as I would shift into gear it would shut down again. Finally, after about 15-20 times of starting it and it shutting right back off, it stayed running and got me to within 5 miles of my home before doing it again. Now, I can’t get it to stay running so I’m going to have to have it towed in to be checked. I was able to get it off the road but it was extremely dangerous shutting down on a busy highway. I see that it has a recall that I hope will fix this issue when I’m able to get it taken in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641001February 5, 2025
VISIBILITY/WIPER
I was driving East bound at 8:00 am into the sun. I lowered my sun visor to block the sun. About 15 mins down the road the sun visor assembly completely separated from the ceiling mount. Looking this issue up online I found a YouTube video of another owner who had the same problem. Many comments from viewers describing that their drivers sun visor has separated from the mounting bracket. My truck only has 26k miles on it and it’s not even 4 yrs old yet, but out of warranty by 5 months. This is a serious driving hazard as someone might try to catch the falling visor while driving in sun glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640823February 5, 2025
ENGINE
On two occasions the engine has stalled while trying to accelerate from a stop sign. Both instances were not complete stops and when I tried to accelerate, a warning chime sounded and the engine shut off. I shifted the vehicle into park and it applied the parking break. When restarted the battery light was on and the voltage going to the battery was low. About half of what it normally is. I shut off the vehicle and opened the driver door to "reset" the system and then started the truck. Once I did this there were no issues on my 25 minute drive to work. The engine was not completely up to operating temperature quite yet but was more than halfway there. On another occasion this winter I was stopped at a stop light at the engine shut off as it noramlly would with the E-torque system. When the light turned green I released the brake pedal and went to accelerate and the engine never restarted. I went through a similar procedure to get the truck started again although it did take longer than this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640630February 4, 2025
ELECTRICAL SYSTEM
I am having a horrendous noise coming from the MGU untit on the vehicle. This is the part that sits on top of the alternator and is like a mini generator. This part is screeching and making a ton of noise. I have read through forums and it seems like many many people have had the same problem with this part. I think it is time that they re-engineer a new part as this part has been failing for some within the first 5K miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640626February 4, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
Due to a leak on the back sliding window water entered the vehicle and caused the “RFO” box to break. Dealership told me that is the box that connects the fob keyes to the truck causing the truck to not recognize any keys.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640568February 4, 2025
STEERING, EXTERIOR LIGHTING
Brand new 2025 Ram 1500 Bighorn/Lonestar purchased on 10/24/24. From day 1 it pulls to the right at highways speeds. The dealer has tried to fix the issue with alignment two times, but not luck, they don’t know what is wrong because all the numbers in alignment are green and good. There are several online posts that are talking about this issue with the 2025 Ram 1500s. Also in regard to my truck greeting light feature, the service advisisor said the technician claims it is not a feature on the Bighorn/Lonestar trims, but I believe it is. If it wasn't a feature, then I wouldn't have those options in my settings. I also discovered something interesting about this. At night, after turning my truck off - but without pressing the key fob, LOCK button, if I press the key fob UNLOCK button, the headlights and taillights come on (as per the featured settings) like they are supposed to do. However, if I press the key fob LOCK button first (1 or 2 presses - it doesn't matter), when I press the key fob UNLOCK button, the headlights and taillights do not turn on (as per the featured settings) like they are supposed to. Again, I believe this is a software issue, but could be related to the headlight module that I am seeing being reported online as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640540February 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640466February 3, 2025
UNKNOWN OR OTHER
The bolts that connect the two parts of the exhaust pipe, about midway on the truck, sheared off. The truck is a 2021 with only 47,000 miles on. These bolts should not be shearing off like this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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