Ram 1500 Complaints

1,938 consumer complaints on file.

#11644435February 23, 2025
ENGINE, ELECTRICAL SYSTEM
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644426February 23, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Engine shut off unexpectedly while moving at a slow speed, while making a turn. The vehicle shifted into park and applied the emergency brake automatically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644416February 23, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
In October 2024, my 2022 Ram 1500 EcoDiesel, which I purchased brand new from Lynch Ram in Wisconsin, suffered a catastrophic fuel system failure while I was driving. The fuel rail—previously under recall—cracked, spraying diesel fuel all over the engine bay and sending smoke and fumes through the cabin vents. While the truck didn’t catch fire, the situation posed a serious safety risk. I had to have it towed to Zeigler Ram in Downers Grove, Illinois, where they confirmed that the failure was due to the known recall issue. They replaced the part under warranty, despite previously stating that the necessary component had been unavailable for months. Fast forward to February 2025, and the exact same issue occurred again while I was on a road trip to Michigan. Once again, the fuel rail cracked, spraying fuel over the engine and sending fumes into the cabin. My truck was towed to Zeigler Ram in Grandville, Michigan, where it's now awaiting repairs. This means the replacement part only lasted four months before failing in the same dangerous manner. Serious Safety Concerns Fire Hazard: Diesel fuel being sprayed onto a hot engine creates a significant risk of ignition, which could lead to an engine fire while driving. Cabin Fumes Exposure: Diesel fumes entering the ventilation system can cause driver impairment, dizziness, nausea, and other health risks, especially on long drives. Repeat Failure in a Critical System: A fuel system defect that fails twice in four months raises concerns about the quality of the replacement parts and whether the manufacturer has truly resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644244February 22, 2025
ENGINE
Engine auto stop/start (ESS) fails to start causing unsafe conditions. Restarting procedure sometimes requires multiple attempts to get the vehicle moving again in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644229February 21, 2025
ENGINE
A few days ago (18 Feb 2025)Truck died while coming to a stop light. Would not immediately start, out on flashers and continued to attempt to start. After a few minutes I was able to start and proceeded on my way. Truck has never done this and dash board did not indicate any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644081February 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Ram 1500. The contact stated that while driving at 45 MPH, the check engine warning light illuminated, followed immediately by the battery warning light. The contact stated that the instrument panel illuminated and the message "Low Voltage 11.3V" was displayed. The contact drove the vehicle to an independent mechanic and was instructed to return home and immediately call the manufacturer for assistance. The manufacturer was notified of the issue, and a local dealer was notified. The contact was informed to tow the vehicle to the dealer. The vehicle was towed to the dealer and the contact was informed that the alternator had failed and needed to be replaced. The contact was later informed that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure and suggested a reimbursement for a rental vehicle. The vehicle was not repaired. The failure mileage was 14,818.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643992February 20, 2025
STEERING
The contact owns a 2022 Ram 1500. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality temporarily. The contact stated that the failure recurred intermittently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with low voltage failure. The mechanic replaced the battery; however, the failure persisted. The contact stated that the vehicle had experienced a permanent power steering failure. The vehicle was towed to K B's Auto Lab, where it was diagnosed that the power steering control module (PSCM) had failed. The mechanic contacted the manufacturer and was informed that the vehicle could not be covered because the warranty had expired. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA19004 (Steering). The dealer was not notified of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643477February 18, 2025
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2022 Ram 1500. The contact stated while driving 45-50 MPH, the tailgate unintendedly opened. While taking boards in a trailer, the tow gate opened and struck the trailer. The contact stated that the tailgate continued to open unexpectedly. While parked and placing groceries in the rear, the tailgate opened. There were no warning lights illuminated. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 22V904000 (Structure). The vehicle was repaired, but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643432February 18, 2025
ENGINE
I just recently purchased this vehicle about a month ago. It had 39,000 miles when I bought it. This past weekend I was changing the oil and found out that the oil pan was rusted through. It was oil seeping from the pan. My concern is that if I hadn't noticed that and a rock hit it, the oil could've drained from the pan and seized the motor. Which ultimately could've caused an accident. I had it towed to a dealer. They told me that it was not covered under warranty. I approved the work because I need my vehicle back. I filed a complaint with FCA. A quick search online shows that this is a common issue with those vehicles up in the north but when you look at competing vehicles, this doesn't seem to be an issue for them so it's evident to me that FCA uses an inferior part for a critical component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643385February 18, 2025
ELECTRICAL SYSTEM
Failed Motor Generator unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643293February 18, 2025
ENGINE, ELECTRICAL SYSTEM
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643282February 17, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
Having a different electrical issues with this vehicle since I purchased it, of course the warranty has fallen off after just bringing it in for diagnosis for different reasons. Now it’s winter time and the truck will not start without a jump. I took it to get tested. Everything came back One thing that stood out at the auto parts store that the dealership could not find, kind of frustrating. The report reads no valid data available for ESM on CAN - C or CAND-PT with the codes U1267x2 and u1267-00 power training system. ABS- c2206-00 c2100-9a I’m hoping for help as now the truck is shortly out of warranty with miles now being 36400 miles. I also acknowledge that the car was cut out while driving at one point before all this happened. They couldn’t find anything so now I’m at a point where the truck doesn’t start without a jump I could probably take a video and show you right now. It’s probably dead. I went on vacation a week of Feb 8 out of town and I had to call my insurance company to give it a jump. There are other times the truck stall or cut off while driving. They drove the car and still couldn’t find the issues that I had and it’s starting to happen again.. so far Falls Dodge has been accommodating, but it’s very frustrating. You can’t find the solution to this vehicle. Please call me at your convenience. [XXX] On the feb INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643226February 17, 2025
UNKNOWN OR OTHER
My truck is equipped with a swing gate tailgate. Today I tried to open the tailgate multiple times and it would not open. It would not let down, nor would the swing gate open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643168February 17, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643112February 17, 2025
POWER TRAIN
The Alternator/MGU has failed. There was a mild whuring noise at first. Within a few days, the truck died at a stop light and would no longer start or go into neutral. I got two warnings, one the day before the failure saying "Battery saver activated", then right before the truck died, I got this again and the alternator light lit up on the dash. With almost zero warning of this failure, we ended up stuck in rush hour traffice at a stop light. The truck is being towed to a dealership now, after the shop we were towed to told us they wouldn't be able to repair the truck due to lack of parts. I'm being told there are massive backorders for the part and it could be months before my vehicle is returned. Reading many reports of this happening to others with the RAM etorque engine. This should be recalled and remedied before it causes someone to be hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643091February 17, 2025
POWER TRAIN
The complaints describe instances where the engine shuts off unexpectedly, often while the vehicle is moving at a slow speed. Sometimes, the vehicle shifts into park and applies the emergency brake automatically. Additionally, the vehicles sometimes cannot be restarted, and drivers have reported seeing a malfunction warning light with a battery fault symbol on the dashboard. This i found on the internet bud is only mentioned to happen with the v8 hemi etorgue and it is under investigation or something like that. Well, i got the 3.6 V6 engine also with etorque, and i got thid stalling issue 2 times a week now. I dont feel save because what if this happens at a railway crossing? It takes me like 5-10 seconds to put the car in P and taking off the electrical parkingbrake, push the starterbutton and putting the car in D! Please help me on this one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643087February 17, 2025
STEERING, EXTERIOR LIGHTING
LEFT HAND TURN SINGLE WILL NOT CANCEL/TURN OFF. I SEE THAT THERE WAS A RECALL ON THIS BUT MY TRUCK WAS/IN NOT PART OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642979February 16, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When driving home on a rainy day on an active interstate road, 66 west bound lane my truck turned off engine. I was in right hand lane so I was able to coast to side of road. Once stopped the truck automatically on its own went into park. I could start truck but when I put it in gear to drive would automatically go back into park giving warning message shifter autocorrect active. Truck was towed to closest Ram dealership. It was determined third brake light seal was leaking and water ran down to the RF hub module and fried it. From reviews online I saw this was a common issue but it don’t see where this is a recall to be addressed. Differently a safety issue when driving and truck turns off. Luckily I was in right lane to get off this active road. I have repair cost receipt if needed. I called my insurance company for the tow. Geico.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642941February 15, 2025
ENGINE
While slowing down to a stop, my engine would stall. The truck would go from Drive to Park, engages the Emergency Brake, and stalls out. There is still power to the truck. This has happened 4 occasion already and I have brought it into the dealership. The have updated software, changed camshaft and now waiting on "alternator" component. This is a safety issue that I'm very concerned about. Doesn't look like they know the exact problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642868February 15, 2025
SERVICE BRAKES
The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was corroded and the entire wiring harness would need to be replaced. This was odd given the truck was under a year old. The vehicle has been at the dealership for a month with no ETA for the part(s). Despite multiple calls with Stelantis corporate over the past 2 weeks they have been unable/unwilling to disclose the exact part needed, nor why there is no ETA for the part(s).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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