Nissan Sentra Complaints

5,975 consumer complaints on file.

#10205986October 17, 2007
ELECTRICAL SYSTEM
CAR STALLS WHEN DRIVING. I FIRST BROUGHT THIS CAR IN AT 36K MILES STATING IT WAS DIFFICULT TO START. I WAS TOLD IT WAS FINE. THE DEALER NOTED IT WAS DIFFICULT TO START AT 65K MILES. I HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE CAR IN THE FIRST 36K MILES. THOSE APPEARED TO BE RESOLVED. AT 97K MILES IT BEGAN TO REFUSE TO START RANDOMLY. NOW IT TURNS OFF WHILE DRIVING. THE DEALER STATES THE PROBLEM IS WITH THE ECM UNIT. I FEEL THIS IS A DEFECTIVE PART THAT WAS INSTALLED WITH THE CAR. A CAR TURNING OFF WHILE IT IS DRIVING IS A SAFETY HAZARD TO EVERY CAR ON THE ROAD. THE DEALER REP TELLS ME THIS UNIT FREQUENTLY GOES OUT ON THESE CARS. THIS CREATES AN UNSAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206157October 17, 2007
ELECTRICAL SYSTEM
MY CAR STALLED OUT ON ROAD TWICE. THE MIL CAME ON; ECM FAILED. NISSAN OF UNION CITY, GA, DIAGNOSED ECM FAILURE; SAID NEEDED REPLACEMENT. I THEN FOUND THERE IS A RECALL CONCERNING "SULFUR" THAT COULD CAUSE CORROSION OF ECM; NISSAN NEVER NOTIFIED ME OF SUCH. THEY TOLD ME THEY'D PERFORM THE FOAM AND CRANK SENSOR RECALLS; THEY DIDN'T AS FOUND OUT LATER. ADVISOR TOLD ME THAT THE ECM REPLACEMENT WOULD BE COVERED IF THERE WAS BURNING OR MELTING OF THE FOAM AROUND ECM. I ARGUED THAT "BURNING OR MELTING" IS NOT REQUIRED FOR ECM FAILURE SINCE RECALL STATED FAILURES WERE CAUSED BY FOAM RELEASING SULFUR GAS DURING CURING. I CONTACTED NISSAN NA AND TOLD THEM MY ARGUMENT THAT NISSAN SHOULD COVER THE ECM COST SINCE THEY NEVER NOTIFIED ME OF THE RECALL AND THAT THE DEALERS EXPLANATION FOR ECM FAILURE DIDN'T MAKE SENSE ACCORDING TO RECALL. IF THE ECM'S FAIL DUE TO SULFUR OUT GASSING DURING CURING, HE CANNOT HE SAY FAILURE OF THE ECM WAS NOT DUE TO THE RECALL DUE TO LACK OF BURNING OR MELTING OF THE FOAM. AFTER MUCH DELAY, NISSAN NA FINALLY TOLD ME ABOUT 16 DAYS LATER THAT THEY WERE NOT GOING TO COVER COST OF ECM REPLACEMENT BECAUSE DEALER SAID THE ECM FAILURE WAS DUE TO AGE AND MILEAGE. THIS IS NOT LOGICAL. I REPLACED ECM. WHEN I TOOK APART MY ECM BOX, I NOTICED THEY ONLY TOOK THE FOAM FROM ABOVE THE ECM AND NOT FOAM BELOW ECM AND VIDEO TAPED. RECALL CALLS FOR TAKING OUT BOTH FOAMS FROM ECM BOX. IT'S OBVIOUS THEY NEVER TOOK OUT ECM TO INSPECT TO SAY "THERE IS NO BURNING OR MELTING". THEY FAILED TO PROPERLY PERFORM THE RECALL. I CONTACTED NISSAN NA ABOUT THIS FAILURE, BUT THEY SAID MY CASE WAS CLOSED. JUST TODAY, MY CAR STALLED OUT AGAIN AFTER NEW ECM, AND IT HAD AN ERROR CODE FOR A CRANKSHAFT POSITION SENSOR MALFUNCTION. THEY CLAIM TO HAVE PERFORMED THE CRANKSHAFT POSITION SENSOR RECALL. BUT CRANKSHAFT SENSOR IN MY CAR LOOKS AS OLD AS CAR. I BELIEVE THEY DIDN'T PERFORM THAT RECALL AS WELL. I THINK NISSAN IS USING FOAM RECALL TO COVER UP BAD ECM'S FROM 2000-2003 AND MAKE MONEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205584October 13, 2007
ENGINE AND ENGINE COOLING
OIL DIP STICK BROKE ON 2002 NISSAN SENTRA. WITH ONLY ABOUT 60,000 MILES ON THE NISSAN SENTRA, THE PLASTIC OIL DIP STICK BROKE OFF INSIDE THE TUBE. THE VEHICLE WAS TAKEN TO A NISSAN DEALER FOR REPAIRS AT A AN OUT OUTRAGEOUS COST OF $380.63. CHECKING THE INTERNET, I FOUND NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. IT SURELY APPEARS TO BE A DESIGN FLAW WITH THE DIP STICK AND NISSAN SHOULD INITIATE A RECALL TO REPLACE EXISTING OIL STICKS MADE OF PLASTIC. ADDITIONAL, NISSAN SHOULD REIMBURSE THE OWNERS WHO HAVE ALREADY PAID FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205498October 12, 2007
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 NISSAN SENTRA. ON OCTOBER 6, 2007, THE VEHICLE WAS TAKEN TO THE DEALER FOR ITS 7,500 MILE MAINTENANCE SERVICE. THE TIRES WERE ROTATED AND BALANCED AT THAT TIME. WHILE DRIVING BETWEEN 65-70 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND SHAKE. HE CALLED THE DEALER AND THEY STATED THAT HE COULD TAKE THE VEHICLE TO A DEALER THAT WAS LOCATED CLOSER TO HIM. AT THAT TIME, HE AND THE DEALER BELIEVED THE TIRES JUST NEEDED TO BE ALIGNED. WHEN HE TOOK THE VEHICLE TO ANOTHER DEALER, THEY FOUND THAT THE REAR SUSPENSION NEEDED TO BE REPLACED IN ADDITION TO THE TWO TIRES THAT WERE JUST ROTATED FROM THE REAR TO THE FRONT. THE VEHICLE IS CURRENTLY STILL WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 7,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205506October 12, 2007
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
THE DIPSTICK CAP ON MY 2002 NISSAN SENTRA GXE IS PLASTIC. DUE TO THIS AND THE NORMAL HEATING AND COOLING OF THE ENGINE, IT HAS BROKEN AWAY FROM THE DIPSTICK AND THE DIPSTICK IS STUCK DOWN IN THE DIPSTICK TUBE. TO GET THIS OUT AND REPLACE IT, THE DEALERSHIPS AND REPAIR GARAGES WANT $100-200+ DOLLARS. THIS I HAVE LEARNED IS A COMMON DEFECT AMONG MOST CARS OF THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205440October 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 NISSAN SENTRA. WHILE DRIVING 15 MPH AND WHILE IDLING, THE VEHICLE STALLED AND RESTARTED AN HOUR LATER. THE ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER STATED THAT THE CAM AND CRANK SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 61,000. UPDATED 01/02/08. *LJ UPDATED 01/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204558October 1, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE
SEVERE ENGINE FAILURE. I BOUGHT MY 2002 NISSAN SENTRA SPEC-V WITH ONLY 7,000 MILES ON IT AND THOUGHT I HAD A GREAT CAR. THANK GOODNESS I OPTED FOR THE EXTRA 100,000 EXTENDED WARRANTY. MY CAR'S ENGINE EXPERIENCED MASSIVE OIL CONSUMPTION AROUND 60,000 AND I NOTICED THE WHOLE TIME I OWNED THE CAR THAT THE OIL WAS ALWAYS LOW EACH TIME I CHANGED IT. I USED ONLY MOBIL 1 FULL SYN EVERY 5,000 MILES. THE ENGINE FAILED 3,000 OVER THE STANDARD 60K POWERTRAIN WARRANTY. I FOUGHT WITH NISSAN FOR 1 MONTH WHILE THEY KEPT MY CAR UNTIL I PROVIDED OIL CHANGE RECEIPTS. ONCE I PROVIDED THEM THEY CHANGED THE COMPLETE ENGINE WHICH TOTALED $8,500 AND MORE THAN THE CAR WAS WORTH ANYMORE. FURTHER FOR ABOUT 70,000 THE CAR HAD EXTENDED CRANK PROBLEMS AND WERE SEVERE IN HOT OR EXTREME COLD WEATHER. THE CAR WOULD TAKE 20 SECONDS OR LONGER TO CRANK OVER WHILE PUMPING THE GAS. AFTER MY 3RD COMPLAINT AT MY 3RD NISSAN DEALER THEY FINALLY FIXED THE PROBLEM AND PUT IN A NEW FUEL PUMP AND SENSOR. THE CAR HAS 98,000 AND 36,000 MILES AFTER THE NEW ENGINE. I AM THINKING OF GETTING RID OF IT BEFORE MORE TROUBLE HAPPENS BEYOND MY 100K WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204451September 29, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM
NISSAN SENTRA 2004 HAS THE FOLLOWING "PROBLEMS" WHEN TRYING TO START CAR, HAVE TO PUMP GAS AND TURN THE KEY 2-3 TIMES IN WEATHER RANGING FROM 50F TO 100F. ALSO, THE RUBBER ON WINDOW SEAL IS TURNING/BENDING. I PUT # OF FAILURES AS 365 SINCE IT IS AN EVERY DAY OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204369September 28, 2007
ENGINE AND ENGINE COOLING
THE OIL DIPSTICK HANDLE BREAKS OFF AND THE BALANCE OF THE DIPSTICK IS UNABLE TO BE RETRIEVED OUT OF THE DIPSTICK CYLINDER UNLESS THE WHOLE ASSEMBLY IS TAKEN APART. THIS A VERY COSTLY PROCEDURE RANGING FROM $200-400. THIS HAS HAPPENED MORE THAN ONE TIME AND IT SEEMS TO ME THAT NISSAN SHOULD PROVIDE A BETTER QUALITY DIPSTICK THAT WILL NOT DETERIORATE AND BREAK FROM WHAT I PERCEIVE AS HEAT RELATED DAMAGE. WILL THEY PAY THE COSTS FOR THIS REPAIR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203925September 24, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN SENTRA. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE CAM POSITIONING SENSOR FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203165September 17, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
TL*THE CONTACT OWNS A 1998 NISSAN SENTRA. WHILE DRIVING 30 MPH, THE WINDSHIELD WIPERS SHUT OFF WITHOUT WARNING. THE DEALER STATED THAT THE WIPER ARM LINKAGE SEPARATED FROM THE WIPER MOTOR LINKAGE. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 98V093000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES). AS OF SEPTEMBER 17, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203800September 17, 2007
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2001 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A NOISE WHILE STEERING THE VEHICLE. SIX MONTHS AFTER IT WAS PURCHASED, SHE HAD TO ADD POWER STEERING FLUID TO THE VEHICLE. ON JUNE 18, 2007, THE DEALER DIAGNOSED THE FAILURE AND STATED THAT NO LEAK WAS FOUND. ON SEPTEMBER 17, 2007, THE DEALER STATED THAT THERE WAS A LEAK IN THE POWER STEERING RACK AND PINION. THE DEALER STATED THAT THE STEERING RACK NEEDED TO BE REPLACED AND THE FRONT WHEEL ALIGNED. THE FAILURE MILEAGE WAS 24,312 AND CURRENT MILEAGE WAS 25,613. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202542September 11, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TOP OF DIPSTICK BROKE OFF, LEAVING METAL SHAFT UNRETRIEVABLE IN TUBE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202363September 10, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE FUEL FILLER TANK/HOSE ON MY FATHER'S 1999 NISSAN SENTRA MUST BE REPLACED. HOWEVER, THE PART IS NOT AVAILABLE FORM NISSAN; IT IS NO LONGER MADE AND THERE IS NO 'AFTER MARKET" ITEM. HE TRIED A 2000 PART; IT COULD NOT BE MADE TO FIT. WE HAVE CONTACTED NISSAN DIRECTLY, HAVE TALKED TO DEALERS, ETC. WITHOUT THIS NEEDED REPAIR, THE CAR IS BASICALLY OF NO VALUE. IT CANNOT BE SOLD, BECAUSE IT WOULD NOT PASS INSPECTION. COMPLETE FRUSTRATION. THE CAR ITSELF IS GREAT, LESS THAN 60,000 MILES, NO RUST, EXCELLENT M[G, ETC. BUT WHAT CAN WE DO NOW/ WHO TO COMPLAIN TO/ NISSANS RESPONSE SEEMS TO BE "TOUGH LUCK" AND THERE IS NO RECOURSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201740September 3, 2007
TIRES
REGARDING THE BRIDGESTONE TIRES ORIGINALLY INSTALLED ON MY CAR - THE CAR WAS PURCHASED ESSENTIALLY NEW OFF OF THE LOT IN 2005 (300 MILES). IT HAS THE ORIGINAL TIRES - BRIDGESTONE P195/60/R15. IT NOW HAS ABOUT 2000 MILES ON THE CAR. THE LEFT FRONT TIRE BLEW OUT WHILE DRIVING AND HAD TO BE REPLACED. THE TREAD AREA HAD APPARENTLY SEPARATED FROM THE SIDEWALL - A SPLIT ABOUT AN INCH LONG. THERE IS ALMOST 1/2" OF TREAD ON THE TIRE, AND THEY APPEARED FINE UNTIL THIS APPARENT SEPARATION OF TREAD AND SIDEWALL, BUT THE TIRE COULD NOT BE REPAIRED AND I HAD TO BUY A NEW ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201700September 2, 2007
ENGINE AND ENGINE COOLING:ENGINE
THE DIPSTICK BROKE OFF IN THE TUBE ON MY 2001 NISSAN SENTRA. THE METAL STICK AND PLASTIC TOP TO THE STICK ARE ABOUT 3 INCHES IN THE TUBE AND ARE UNRETREIVABLE BY MYSELF. THE DEALERSHIP WANTS TO CHARGE $250 TO GET THE STICK OUT AND REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201206August 30, 2007
ENGINE AND ENGINE COOLING:ENGINE
2000 NISSAN SENTRA ENGINE OIL DIPSTICK BROKE OFF. THE DIPSTICK IS STILL IN THE TUBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201237August 30, 2007
EQUIPMENT
MY 2002 NISSAN SENTRA GXE OIL DIP STICK BROKE WHEN I WAS PULLING IT OUT TO CHECK MY OIL LEVEL. I DID A SEARCH ONLINE AND A LOT OF PEOPLE HAVE THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201564August 29, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE, SERVICE BRAKES, HYDRAULIC
2002 NISSAN SENTRA WITH A RECALL ON THE ELECTRICAL SYSTEM: IGNITION MODULE FAILURE CUSTOMER STATES THAT HE IS ENTITLED TO A REFUND FOR THE COST OF REPLACING THE ECM AND RELAY**CC THE CONSUMER STATED THE ENGINE KEPT STALLING WHILE IN OPERATION. THE CONSUMER TOOK THE VEHICLE TOOK THE DEALERSHIP, THEY REPLACED THE ALTERNATOR, BATTERY, FRONT BRAKE PADS AND RESURFACED THE ROTORS, HOWEVER 4 DAYS LATER THE ENGINE STALLED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER AND THAT WAS WHEN THE ECM AND RELAY WAS DETERMINED AS BEING FAULTY. THE CONSUMER DISCOVERED THERE WAS A RECALL ON THE VERY SAME PART THAT HAD TO BE REPLACED ON HIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200977August 28, 2007
ENGINE AND ENGINE COOLING
MY 2004 NISSAN SENTRA SER SPEC V SHOWED THE SERVICE ENGINE SOON LIGHT ON AUGUST 28, 2007. A CERTIFIED MECHANIC USED A DIAGNOSTIC TOOL TO DETERMINE THAT THE CAR HAD A MALFUNCTIONING CRANKSHAFT POSITION SENSOR. UPON DOING SOME RESEARCH ON THE INTERNET, I FOUND THAT NISSAN HAS ISSUED A RECALL ON SOME 2003 AND 2004 SENTRAS AND ALTIMAS WITH THIS PROBLEM. HOWEVER, WHEN I CONTACTED MY LOCAL DEALERSHIP, I WAS INFORMED THAT MY CAR WAS NOT ELIGIBLE FOR THE RECALL WARRANTY WORK AND THAT THE EXTENDED WARRANTY I WAS GIVEN AT THE TIME OF PURCHASE DOES NOT COVER THIS PARTICULAR PROBLEM. IF NISSAN HAS ACKNOWLEDGED THIS PROBLEM AND MY CAR IS HAVING THE PROBLEM, WHY DO THEY REFUSE TO FIX IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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