Nissan Sentra Complaints

305 consumer complaints on file.

#11541710August 30, 2023
STEERING
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541259August 28, 2023
ELECTRICAL SYSTEM
Battery drained overnight after a day of normal use. Upon trying to start the vehicle, there is a message that states the key is not present and to get it near the push-button. After multiple attempts, the battery was checked with a voltmeter, the battery was bellow 9-volts. The vehicle had to be jump started and taken to the dealer. Battery was replaced, the report says the electrical system is in order and that was only a faulty battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540299August 23, 2023
STEERING
My steering was out of control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540158August 22, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
So while driving my car, no car infront of or anything running out in the road. Going 45 mph my car automatically slammed on brakes by itself. Causing the car behind me to swing around me to avoid hitting me in my rear. A similar situation happened back in May 2023 resulting me to put the car in the shop & was told it was corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539950August 21, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During adverse weather conditions cat refused to drive. I had to press break to get cat to budge then or would stop again until I redirected the car to parking spot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539938August 21, 2023
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The AEB system will activate sporadically in traffic and open road (I.e interstate) this can cause a serious crash if the car locks it up running 70 mph and tries to emergency stop It has been to the dealer for this issue with no resolve No prior warning when this happens and has been continuously more frequent since 30k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538627August 15, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
1. Automatic Emergency Braking - System - System Failed /or Malfunctioned Car is available for examination (28,000 miles) 2. Collision alert sounded, with warning indicator (red bar with two white bars below), Emergency braking triggered (no apparent ABS, but driver felt the vehicle decelerate), stopped the vehicle, and turned the vehicle engine off (electrical systems remained on). The vehicle was traveling on a city street at approximately 35 MPH at a slight incline, at dusk. No signs, pedestrians, other vehicles, or signs within visible distance present in front of the vehicle, or on either side of the road. There were no obstruction, debris, speed bumps, trees or pot holes on either side of the road within visible distance in front of the vehicle. Injuries may have occurred if another car was closely following, or could not stop in time. 3. The problem has been reported to the Suntrup Nissan (dealer from whom we purchased the vehicle) and Nissan Consumer Affairs (case [XXX]). The Consumer Affairs representative did not seem to understand the problem (initially thought it was ABS)or safety concern though (she said we should not worry as the vehicle was under waranty). We are awaiting a call back from the dealer though. However, in searching for an explanation we saw similar issues reported by a law firm (LemonLawExperts.com) 4. Vehicle has not been inspected. 5. This was the first such incident we experienced in the car. Other than the warning alert during the incident, there was no indication of this problem. The car had been in for routine service about a month ago though. At the service I mentioned the radio spontaneously turning off while traveling in a parking lot, and then turning back on a minute or two later in the same parking lot. To our knowledge the only repair work was a faulty window switch that was replaced. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536176August 2, 2023
STEERING
I brought this car in January 2023. I was driving on a residential street and after I made a left turn, I loss control of the steering because the tire rods had broke on the right side. I could have gotten into a serious accident; but luckily I only hit the curb. Please the attached picture. This happened on 7/30/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535931August 1, 2023
ELECTRICAL SYSTEM
The battery in my car died out of nowhere. I tried to start my car leaving from work and it wouldn’t start. I initially thought the battery in my key fob was dead because the screen in my car kept saying I needed to place the key near the push to start. Even though I already placed it directly on top of the button. I got someone to jump my car and it finally started. After that the battery still is not holding a charge. I have gotten my battery jumped 3 times since then( once a day) and the dealership charged it at the service center. The service advisor confirmed the issue is with the battery. Every time I turn my car off, it won’t start again without a jump. Also I got my car serviced by Nissan for an oil change and tire rotation on 06/21/2023. And they performed a multi point inspection of my car. On the report, everything concerning my battery was marked green. Indicating that it had no issues. My Sentra is also programmed to have a warning sensor icon/ pop up if the battery is low which never came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531699July 11, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency braking has happened 3 times in the last 2 months without any reason. The 1st time there was a person who stepped off a side walk but I wasn’t to close to them. The last 2 times there was nothing around and all 3 times I was doing 40 or less. What happens if it happens doing 65+ on the highway. I’m worried this is going to cause someone to rear end me because it happens so suddenly with no warning really. I have made an appointment with the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531528July 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Nissan Sentra. The contact stated that while his daughter was driving 35 MPH, the vehicle experienced phantom braking. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,382.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531207July 9, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
1. My brakes locked up on my and the warning light came on saying I hit something 2.the only windows that works is the drivers identified 3.my warning lights came on and it started smelling inside the car I shut the car off and the warning light went off so I thought it was OK finished driving home and became sick opened the hood and my battery had smoke pouring out of each side my sinuses were burning, my throat was on fire i was sick the rest of the night i called poison control and they told me what to do
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11530944July 7, 2023
POWER TRAIN
My car has a recall for the left and/or right tie rod may be bent. A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash. I brought the car in two days prior (July 3rd) to get fixed but the dealership wasn’t allotted enough mechanics to be able to get to my car, (july 5th) I turned out of a hotel parking lot and my front left tie rod broke. The recall number for Nissan is PM985 and is supposed to be fixed by Nissan with no cost to me. At the moment it is under review and Nissan is trying to find any way to not fix it for free. I live in atlanta with no family and am a female, my car is my only means for transportation. NHTSA CAMPAIGN ID: 21V461000. With 138,736 already affected, I am number 138,737.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530498July 5, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
I brought this car 1/28/2023. The car emergency brake or stop was activated for no reasons at all. There was zero objects in front of my bumper. This happened to me twice. Once in May 2023 and then again on the 4th of July 2023. I called the dealership on 1st incident in May 2023 and I was told that the brakes will be applied if the car thinks it’s getting ready to crash. This is very dangerous and can cause an accident if the emergency braking system is causing the car to stop for no reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528795June 25, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car emergency stops with no reason. Dangerous. Will cause accident. Needs recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524729May 31, 2023
UNKNOWN OR OTHER
I bought this car and have had issues with the heat not working. The air not working and now the latest the windows not working. A few months ago the windows stopped working when it was 40-45 degrees or colder out. Now today I went to open the windows and at 80 degrees they won't open. This is a major safety concern if a accident occurs and people can't get out. The dealership has looked at all issues and claim nothing is wrong every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524195May 28, 2023
ELECTRICAL SYSTEM
An episode of "Parasitic Drain" occurred again. I drove the car for two short trips yesterday, Saturday, May 27. This morning, Sunday, May 28, the battery was completely drained, and I had to use the physical key to open the door to open the hood. Ever since this exact experience occurred with the car about a year ago, I have been extra vigilant to make sure the radio, air conditioning, lights, everything, are turned off whenever I park and leave the car. I will report this as well to the dealer, Hart Nissan of Springfield, Virginia. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523013May 20, 2023
ELECTRICAL SYSTEM
Headlights dim when pressing the accelerator, brighten when releasing pressure on the accelerator. The problem has been continuous since purchasing the vehicle five months ago. The vehicle was inspected by the dealership service department, which advised they observed no issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522289May 16, 2023
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For the past two years, an emergency brake has been activated when an object, such as a car, is close to my front bumper. This is excellent, but occasionally the sensor activates when nothing is in front of me, which is risky and causes my brake pads to wear out more quickly than they should. When I took this up with the Nissan dealer two years ago, they claimed to have rectified it, but they didn't. When I went to another dealership because I was dissatisfied with the service at the prior, I brought up the issue and asked if they could turn off this feature. They said that there wasn't much they could do. They gave it a test drive and found nothing, but since this only occasionally occurs, it is difficult to keep track of it without keeping the car for several weeks, which I cannot afford to do. This seems recall worthy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520275May 3, 2023
STRUCTURE:BODY:DOOR
The contact owns a 2021 Nissan Sentra. The contact stated while approaching a stop light and depressing the brake pedal, the contact heard a sound of water in the rear of the vehicle. Once the contact arrived at the residence, the contact examined the rear passenger’s and driver’s side doors and removed the rubber from around the doors and water started draining from the doors. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 14,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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