Nissan Rogue Complaints

1,629 consumer complaints on file.

#11488158October 6, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Nissan Rogue. The contact stated that the fueling system was leaking. There was an abnormal odor of fuel detected. While driving at an undisclosed speed, the vehicle lunged forward and stalled but restarted. The alternator warning light was illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485716September 21, 2022
UNKNOWN OR OTHER
After getting into my vehicle to leave work i shut my door and my rear window exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485503September 20, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Nissan Rogue. The contact stated upon starting the vehicle, the malfunction warning light was illuminated and the message "AWD error. See owner manual" and "ABS Error" were displayed. The contact stated as she turned off and restarted the vehicle, the warning lights disappeared; however, the failure reoccurred intermittently. The contact stated that the vehicle shut off while it was parked and the oil pressure warning light illuminated. Additionally, the contact stated that while driving approximately 65 MPH and depressing the brake pedal, the vehicle emitted abnormally loud sounds. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485272September 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Automatic braking front and rear work sporadically and in most condition not predicable. Dealer tells me it’s working as designed. System very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484124September 12, 2022
SERVICE BRAKES
When trying to start the car I had to push the Brakes almost to the floor to get it to start. THEY WERE EXTREMELY SOFT TO GET IT TO START THE ENGINE AND THEN THEY WERE GOING TO THE FLOOR BEFORE COMING TO A STOP. THEY ARE ALMOST TO THE FLOOR WHEN SLOWING DOWN OR STOPPING. Then while I was driving to pick up my prescriptions and approaching a Stop Sign, then 3 Stop Lights or approaching a vehicle that is already stopped in front of me my brakes are extremely soft and do not engage. They almost go to the floor. The car does not immediately slow down or come to a stop. I have to keep pumping the brakes and even then they were Extremely soft and went almost to the floor before Stopping. I have small feet Size 6-7 and One time my foot slid under the pedal. I had to use the Parking brake at the Stop Sign and the Stop Lights to feel comfortable enough that I would not move forward and be sure I that I came a full Stop. I pulled into a McDonalds Parking Lot less than a mile from my home to see if I turn off the car it will reset the brakes and it did not work. I called Elevated Nissan in Merriam, Kansas which is the Dealership I purchased it from (less than another Mile away from the McDonalds) they were closing in 25 minutes, so I drove less than 5 mph to get there and dropped off the vehicle. I showed [XXX] in service how they would go to the floor. He called me the next morning and after the vehicle sitting in the shop all night long the brakes engaged in a normal fashion the next day. They are trying to find out what is causing them to go soft. These Brakes can cause a Serious Catastrophe resulting in injury or worse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483986September 12, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
The automatic emergency braking has activated randomly while in reverse and in drive on many occasions. These instances have almost gotten my hit while on the interstate as well as other busy highways in Fort Lauderdale. The car has been inspected on multiple occasions by Nissan and they have been unable to fix it and merely suggest turning off this feature. The front braking sensors have malfunctioned and I have the warning notifications. The radio unit continues to go blank without any warning and Nissan is unable to determine why this happens. They have added an update from the Nissan Sentra Recall for the same issue, but it has not been rectified. I have several videos and photos of the incidents, however the file types are not supported on this website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481131August 25, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477566August 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477345August 3, 2022
UNKNOWN OR OTHER
Driving down the road at 55 mph moon roof exploded! Very loud explosion ! Disoriented me! Glass fragments everywhere!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476047July 27, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
air condition faliure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474308July 16, 2022
UNKNOWN OR OTHER
I do not feel safe in my new car. There’s a problem with the turbo\acceleration. It won’t accelerate for 2–3 seconds when I push the gas. And when it does it jumps forward fairly fast. If I’m at a stop and I’m ready to cross and I take my foot off the break and the car is going like 1 mile an hour… then press the gas… it’s as if it’s in neutral. The car won’t move forward for 2-3 seconds. It’s going to get me into an accident. For example, If I am at an intersection, and I cross and a car fails to stop at the stop sign… And I see them coming towards my car… I will not be able to move out of the way because of the acceleration problem. Or if I’m on the highway and am slowing down due to treaffic ahead, and the car behind me doesn’t see and slams on their breaks and I see and hear it and look to my left and see no cars and I want to speed up into the left to avoid being hit by this car behind me…. My car will not move and I will get hit anyway. I have a five year old son. I do not feel that he and I are safe in this car. Are all these new Rogues like this????? If so, it needs to be fixed immediately!! Please help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473165July 10, 2022
AIR BAGS, SEAT BELTS
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471975July 1, 2022
UNKNOWN OR OTHER
This vehicle was purchased new without disclosure of any recalls. When I checked the vin a few months ago it showed as haveing 5 recalls, some of them major. When I checked recently it showed as having O unfixed recalls. The dealer never fixed the recalls and is running me around to even schedule. I didn’t think they could sell new cars with open recalls?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469585June 16, 2022
FUEL/PROPULSION SYSTEM
The vehicle was being driven to work approximately 30 miles. It was noticeable that the fuel gauge was dropping rather quickly. When entering the parking lot and parking the odor of gas was strong. After walking around the vehicle a puddle of liquid was under the passenger side door area. After looking under the vehicle the underside was saturated with fuel. The fuel tank was now empty. The vehicle was 75 miles from a Nissan dealer so we towed it to a class A mechanic shop for repair. At the time we were thinking something just pulled apart like a connection. The mechanic put the vehicle on a lift and took off all the covers to explore and found the fuel line blew apart. I contacted a Nissan dealership which told me I would have to tow it to them which would be my cost. It is still at the mechanic shop and whenever Nissan finds a new fuel line it will be repaired. This vehicle is a 2021 and has 44000 miles this should not happen. Now it will be 3 weeks minimum to get this fuel line because the Nissan parts service cannot find the fuel line. I think Nissan needs to look into this issue because we had 4 people riding in the car the day before and if it would of blew out at that time and caused a explosion 4 lives could of been gone. Lucky the vehicle didn’t ignite in this situation but I’m sure it could very easily being close to the exhaust system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469486June 15, 2022
UNKNOWN OR OTHER
2021 nissan roge sv. 23621 miles Sunroof explode while driving on highway it was glass everywhere. Became a unsafe vehicle for my kids. Dealer ship mike edman nissan horrible customer service will do anithing to no cover the guarantee and face the problem.7 calls to nissan Customer affairs never contact me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468490June 9, 2022
UNKNOWN OR OTHER
I have the roof leak, infotainment issues, a rattle in my dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467880June 6, 2022
STRUCTURE:BODY
The A pillar was leaking and has since been addressed by my local dealer adhering to the service Bulletin, however there are hundreds of other owners of the 21 and 22 Nissan Rogue experiencing the same thing with many having reoccurrences after 6 months. My concern is mildew/mold forming. It took months for proof of leaking to show (colors from Carwash bled through).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467817June 6, 2022
UNKNOWN OR OTHER
First I had the leak which there was a TSB on due to the clips on the roof rack not being sealed properly. Had the clips replaced and resealed only to have 2 days later the leak back. For me it was the drivers side C pillar and drivers side hatch area. Took back & was told also have a faulty sunroof & sunroof seal. So now sunroof, seal & headliner also being replaced. There are tons online reporting the leaking issue. This needs to be fixed & changed to a recall!!! We should not be worried about having leaking on a brand new car and soaked headliners & pillars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467535June 4, 2022
VISIBILITY/WIPER
I recently filled up my windshield wiper fluid tank to the max. As I was driving, my visibility was impaired by dirt/dust. I activated my wipers to clean the front windshield and nothing came out. I had to pull over on the highway because I had difficulty seeing. When I opened the front hood to check my fluid level, it was empty. I used a bottle of water to clean the front windshield. I purchased another bottle and when I was filling up the wiper fluid tank, it started to come out of the bottom of the vehicle. I took it to the dealership and was told that it was cracked and needed to be replaced. They said I must have hit something on the road. The problem with that is there is no other visible damage underneath the vehicle. A mechanic told me that he has been seeing numerous Rogues coming in with the same problem: cracked windshield wiper fluid reservoirs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467165June 2, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2021 Nissan Rogue. The contact stated while driving at an undisclosed speed, there was distortion on the front windshield. The vehicle was taken to the local dealer and the dealer replaced the windshield on two separate occasions; however, the failure recurred. The manufacturer was made aware of the failure and sent a field technician to inspect the vehicle at the dealer. The field technician recommended that the front windshield be replaced with an after-market windshield from another auto glass company. The vehicle was repaired. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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