Nissan Rogue Complaints

7,429 consumer complaints on file.

#11504232January 28, 2023
SEATS
I have had the seat (driver) replaced by Nissan when the seat moves when accelerating and stopping that was two years ago. Now the dealership supposedly replaced the seat with a new one and this is happening again where the seat does not lock in position from moving back and forth. When you accelerate the seat moves back and if you brake the seat moves forward. This is a safety issue where the driver could possibly be injured from the seating moving unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504244January 28, 2023
UNKNOWN OR OTHER
Smell of gas after driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503767January 26, 2023
FUEL/PROPULSION SYSTEM
After about the 3k miles mark, I started noticing a raw gas smell on the interior of the cabin when driving the vehicle. I also notice this gas smell when my vehicle is parked in my garage, with the engine off. I brought it to my local Nissan dealer, and they confirmed that it is a known issue 3 other 2023 Rogue customers have reported to this dealership. They did a visual inspection for leaks, and ran a computer diagnostic but nothing was found. At this point they informed me that corporate Nissan is aware of the issue and until they find the root cause of the problem, and issue a recall there is nothing my dealer can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503581January 25, 2023
SEATS
The Driver Seat moves back and forth when stopping or starting from a stopped position, turning a corner etc..this is a hazzard. This is a safety issue that Nissan should fix - They have indicated that the car is just out of warranty, so i will have to pay 1730.00 to have the seat track replaced. This should not be something the consumer should have to fix- it is a SAFETY HAZZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503374January 24, 2023
UNKNOWN OR OTHER
Master Air Sensor: I purchased a 2017 Nissan Rogue: I had the issue, Nissan deemed it a lemon and switched the car to a 2019 Nissan Rogue. I am still paying on it the 2019 car now. Well, the 2019 has the same issue. The car completely stopped on me January 23, 2023 on a hill and was rolling back. It would not start. I had the car towed to the Nissan dealership. It cost me $808.00 and the $100.00 tow for the same issue as the 2017 car. Please have Nissan recall al their 2017 - 2020 cars that they have not built with the sensor fix. This is going to happen to all the cars. You cannot tell me that their is a defect that Nissan has not reported. Also, the automatic brake messes up sometimes and stops my car without their being another car around. SCARY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503228January 23, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Recall for water potentially leaking into drivers side dash harness connector…which could cause battery discharge and thermal damage to connector (along with other possible problems). About two weeks prior to receiving the recall letter…my Rogue started having major battery issues - such as, thick blue corrosion on and around both terminals, all down the cables/wiring, and circuit board attached. Got the alternator checked, bought a new battery, and still…same problems. It hasn’t been reliable enough to drive. The day I call to make an appointment at the Nissan Dealership, I received the letter of the recall (1/23/23). The letter states to call and make an appointment to get it fixed ASAP. After finally talking to someone who had little knowledge on the recall AND couldn’t even tell me what the part is or where it was. I was then informed that they do not have the parts to fix it because Nissan doesn’t have them available yet….and to call back in a couple weeks cause they had no knowledge when parts would even be available! After telling him my issues, he informs me that Nissan recommends not to drive it whatsoever and to unhook my battery completely…due to major fire potential. I live 25 minutes from town, out in the country with my 84 year old grandmother…with NO other vehicle options available. The dealership doesn’t offer any sort of rental car service and didn’t seem to care or even offer any other options. I have a job and a grandmother I look after. I’m not one to complain, but this is absolutely ridiculous. Not to mention the fact, the problems my car is experiencing, fall under this recall is VERY nerve racking to know I was at risk of my car catching on fire while driving it or even having my battery hooked up while it’s parked!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503235January 23, 2023
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
After driving roughly two hours on highway in stop and go rush hour traffic, our 2008 Nissan Rogue lost its ability to accelerate and the RPM would go only slightly above 2000. There were no dashboard warning lights. We pulled over at a rest stop and turned off the engine for ten minutes but the problem persisted. We had to get off the freeway and take back roads out of concern for our safety. We reached our destination, the then car sat for several hours and behaved normally for about an hour on the way back, but then the problem recurred. We only drove short distances for the next month, but on our next long drive the same thing happened again. Our mechanic found no engine codes and does not know what is causing the problem. This all happened only about 3000 miles after we had a new OEM transmission installed. For over two months, we have been unable to take any long trips with this car out of concern for both our ability to complete the trip and for our safety as well as the safety of others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503291January 23, 2023
ENGINE, FUEL/PROPULSION SYSTEM
After about two months of driving our 2023 Nissan Rogue SV, a fuel odor emerged from the car. The odor is detected constantly in the car's interior and exterior. The fuel odor is so intense that we are concerned about the safety of parking the vehicle in our garage; we must park it outside. Due to the intensity of the fuel odor, we have purchased a fire extinguisher, as we are afraid of a car fire in the event of an accident/collision. Additionally, we are very concerned about our exposure to the gas fumes, and the health risk it may be causing. The dealership we bought the vehicle from evaluated the car, and informed us that the issue was that gas was sprayed accidentally on the hood liner during production. The dealership replaced the hood liner; however, upon returning the vehicle home the same day, the fuel odor persisted with the same intensity, and it did not fix the problem. The problem occurs after driving the vehicle, and the technician, who did the repair, must not have driven the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503277January 23, 2023
POWER TRAIN
The contact owns a 2023 Nissan Rogue. The contact stated upon starting the vehicle while it was parked, the vehicle rolled back and struck the side of an unoccupied vehicle, causing the vehicle to strike another unoccupied vehicle. There were no injuries sustained. There was no police report filed. The contact was able to drive the vehicle to her residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 8,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503128January 23, 2023
UNKNOWN OR OTHER
Fuel smell from engine compartment that enters cabin if heat turned on. Took to dealer, nothing showed up on computer. Unable to see leak, or evidence of fuel leak. Started about 2 months ago. Was reported to Nissan who states that it’s under engineering review. Fuel smell lingers for a couple hrs after parked in garage. Concern for health exposure to fumes and potential engine fire hazard. No check engine warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502732January 20, 2023
FUEL/PROPULSION SYSTEM
Gas smell after driving. Dealer replaced EVAP canister valve but still fills my garage with smell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502725January 19, 2023
ENGINE, SUSPENSION
First issue: After starting the vehicle there can be a smell of gasoline in the passenger cabin for a little bit. Also after parking vehicle in garage and turning off engine, the garage smells of gas and remains overnight, it is not exhaust fumes. Sometimes it seems to be worse after driving in reverse. There is no sign of a liquid leak on the undercarriage or on the floor. Happens whether the gas tank is full or near empty. Vehicle is only 2 months since purchase. Second issue: The rear of the vehicle jerks sideways, usually toward the passenger side, when going over pavement joints, cracks or bumps. It is worse at highway speeds, but happens around town also. The rear of the vehicle doesn't seem to track straight when bumped. Took the vehicle to the dealer to check alignment and they said it was within specification and made no adjustments. The tire inflation is proper per the door jam. On some roads in bad weather it is a very uncomfortable feeling and feels like loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502315January 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM
My Vehicle has 3,700 miles on it and i have smelled a very intense fuel smell in the cabin of the vehicle at least 6 times mostly when the interior fan is not set to recirculate the air, i took the vehicle to my local nissan service center and they could find no issues but said this is a complaint that others have also made. I am concerned that there could be a fire from the fumes that are being released.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502125January 17, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In the first incident, I was in the middle of an intersection (going through on a green light) on a a normally busy road going approximately 35-40 mph and my automatic brake system braked hard without a warning. It beeped with a warning on the dash as it simultaneously braked. Not a single car was within 100 feet in front of me and thankfully there was no one close behind me. It was a four lane highway (2 lanes each way) with a barrier. The second incident was the following day when I was coasting up to a red light. There was approximately 30 feet until the stopped car at the red light and I had another car right behind me. I was going approximately 10-15 mph with my foot already on the brake. Without warning, it braked hard. I was already braking but this slammed on the brakes. There was a simultaneous beep and warning on the dash, but there wasn’t a warning prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502157January 17, 2023
UNKNOWN OR OTHER
After 9 months of owning this car. When I drive for 20 or so miles and turn the vehicle off for a short period then restart I smell gas and fumes make me sick and my eyes water at times. The dealer found nothing wrong. Nissan corporate got involved after I emailed them. Their engineering tech confirmed it was happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501951January 16, 2023
AIR BAGS, ELECTRICAL SYSTEM, SEATS
What component or system failed or malfunctioned, and is it available for inspection upon request? Code: B1018, OCS Sensor failure in passenger seat which controls the passenger airbags. Passenger side airbag light kicks on thinking there is a "child" or something light in the front seat which disables the airbag. How was your safety or the safety of others put at risk? Passenger side airbag light kicks on thinking there is a "child" or something light in the front seat which disables the airbag. This is a known issue of the manufacturer but yet the refuse to include other years of these vehicles in their recall. There even has been a lawsuit on their "fix" because they just continue to use the same sensors even when replacing the recalled vehicles sensors. They also expect you to pay 2700 to replace an ENTIRE seat cushion to replace said sensor. I am sorry but poor people do not have that kind of money laying around. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes was reproduced and confirmed by a local Nissan Deal. They even cleared the code and within 2 weeks it appeared again in the same way/format. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Air bag warning light and the passenger side airbag light kicks on thinking there is a "child" or something light in the front seat which disables the airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502034January 16, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502024January 16, 2023
FUEL/PROPULSION SYSTEM
The gas pedal in my new 2022 Nissan Rogue has stuck open full throttle twice. Both times I managed to avoid a major car accident, but I was in the middle of a highway with traffic... I was in the left hand turn lane and pushed the gas pedal to the floor - the vehicle immediately seemed to be full-throttle in LOW gear - this is a problem with this vehicle. It slips into low gear about 20 percent of the time when you put it in D. the engined raced but the vehicle moved slowly. I took my foot completely off the gas pedal but the gas pedal stayed fully engaged. I pushed on the brake and managed to stop the vehicle with the engine still racing and the vehicle still trying to lunge forward. I tried to put the vehicle into neutral but it bypassed neutral - even the dotted indicator transmission light bypassed neutral and jumped into reverse. the car lurched but i still had the brakes fully engaged... this continued with me again tryying for neutral - then I gave up and concentrated on taking one of my 2 feet off the brake and reaching under the throttle. I had to slip my seat belt off and slide down to accomplish this. I did manage to do it and the gas pedal did disengage. I estimate the pedal was stuck and the engine revved full throttle for four minutes or a little longer. My son was outside the vehicle (waiting for me to pick him up) and he witnessed this from outside the vehicle. This is obviously very dangerous and could be deadly. In my case it could have caused a major multi-vehicle accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502021January 16, 2023
FUEL/PROPULSION SYSTEM
There is a strong unburied fuel smell on occasion. The dealer says that they are waiting for Nissan engineering to provide a repair and that it would be ok to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501824January 15, 2023
FUEL/PROPULSION SYSTEM
For roughly the last three months, several times I have smelled fuel or gas in the interior cabin. Mostly at startup for first time during morning. But also when starting car after use earlier in the day. The smell dissipates after 10 minutes or so. Especially if I roll down windows to let in fresh air. Please let me know how address because dealer will not see issue as it does not occur with a defined pattern that I recognize. I did notice that when the gas tank was near empty the smell was very strong - and I was driving car for several minutes before the odor started. This issue is not healthy for breathing and I’m worried about it getting worse and becoming a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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