Nissan Rogue Complaints

7,429 consumer complaints on file.

#11506047February 7, 2023
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
My wife and I were driving down the street 2017 Nissan rogue. Number two driver illegally backed across double solid yellow line to go into his driveway. I hit the brakes the car started to skid at 30 miles an hour with antilock brake system should’ve kicked in upon the crash. The airbags did not deploy and airbags. Come out anywhere from 8 miles an hour on I was a mechanic for a long time my wife banged up her shoulder and her back and I’m disabled as it is and I hurt my legs really bad, banging against the dashboard, the driver from the other car insurance paid us some money but it was even close to what it be for the repairs and I do not let them know about the airbags or the antilock brake system. This was very bad if we were at high speed we would have been killed. I did not document this anywhere. I did not put it on social media. I’m keeping it to myself for now , I have films in pictures of how the action occurred and the gentleman is still backing into the driveway. State farm blame me 15%. They scammed me I’ve been very sick I was in essential worker under the governor of New Jersey or Hackensack Meridian, Genewiz labs and Terry’s pharmacy that I made sure people got their medication‘s where others would not deliver or bring to them. I actually became very ill and now I walk with a walker . I’m a disabled man with a wrecked car. I have a very high car payment that I can afford and I need help with this. I think Nissan should replace this car. It is dangerous. This car is dangerous and it has a recall for the water leak through the electrical that I smelt burning a couple times when it rains. This car is a fire bowl waiting to happen but like I said, I’m not posting on social media and not letting no insurance companies know about it. I need to get in touch with somebody my phone number is [XXX]. My email is[XXX] thank you and God bless everybody INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11506073February 7, 2023
AIR BAGS
The contact owns a 2015 Nissan Rogue. The vehicle was taken to an independent mechanic for routine maintenance and the mechanic found a failure with the occupant restraint system. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty or recall. The contact was referred to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 16V911000 (Air Bags). The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506081February 7, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
radio control system which includes backup camera, stopped working. Manufacturer isn't providing replacement though they admit the part needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506004February 7, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Nissan Rogue. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. Additionally, while parked in the garage, the fuel odor was also present outside the vehicle. Upon inspection, no leaks were found. The vehicle was taken to the local dealer who was able to confirm the fuel odor but was unable to identify the cause of the odor. There were no repairs performed. The manufacturer was notified of the failure. The failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505749February 6, 2023
TIRES:TREAD/BELT
Tires---Kumho Solus KL 21 225/65R17 Bought 2 on 1/11/21--mileage on vehicle at time was 46798 Bought 2 on 4/12/21--mileage on vehicle at time was 51487 In January 2023 the vehicle began having noticeable vibration and "road" noise. Took it to the business where tires were purchased and had them rotate the tires. Over the course of 2 weeks the vibration and "road" noise became more prominent. I then took it to another business and asked them to take a close look at the tires and check balance on each. They found 2 that had large bulges in the tread area and 2 that had smaller bulges in the tread. I have turned the tires in to business where they were purchased to be returned to manufacturer for inpection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505819February 6, 2023
UNKNOWN OR OTHER
The smell of gas is so strong inside and outside of the cabin of the vehicle, that it is causing health issues. Nissan told me to put the car on air circulation as a temporary fix, but it is not working. My entire body is shaky and I’m suffering from migraines and nausea.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505593February 4, 2023
AIR BAGS, SUSPENSION
The passenger side Air Bag indicator has been on since 2019, was not aware I could report it here. I have not taken it to a Dealership because I can't afford to have it fixed. In 2018, I had to replace the CV joint and front rocker arms. A piece was cracked, and when I would turn I would hear a loud POP & TICKING sound from the front passenger side tire area. Again I paid over 1500.00 to have it repaired, I no longer have the photographs or the actual parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505610February 4, 2023
FUEL/PROPULSION SYSTEM
We bought our 2022 Rogue in September 2022, it now has around 5300 miles on it. In December, we noticed that every time we drive it, the inside of the car fills with gas fumes. The fumes are so strong that it gives us extreme headaches, dizziness and nausea. When we park the Rogue in our garage, it creates a strong gas smell. We are concerned that it could explode or cause a fire. The vehicle was taken to Ron Sayer Nissan in Idaho Falls, Idaho on February 4, 2023 for diagnosis. The service manager, [XXX], informed us after examining the vehicle that he did not know what is causing the strong gasoline odor. The dealership did nothing to repair the vehicle and the problem continues. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505455February 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE
There is a constant strong fuel odor coming from the car, especially when it is parked inside the garage. It is most noticeable under the front hood as well as inside the cabin. The car has been inspected by the Nissan dealer and they have not found any leaks. They did confirm that this is a known concern, which is under engineering review and the dealership is working with a specialist to address this. They have also informed us the smell is caused by colder temperatures as more fuel needs to be injected than normal and thus causing the strong odor. However, the smell is constant even in worm temperatures. Also, a Nissan engineer has confirmed that this is caused by a design flaw, which only appears on cars with a turbo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505449February 3, 2023
FUEL/PROPULSION SYSTEM
Vehicle smells of strong gas smell in the cab and around the vehicle. Smell is so strong it makes you feel light headed and gives you a headache. This is a huge health concern for me and my family. When parking in the garage it smells so strong that you have to then park it outside so you do not have a fire hazard in the garage. Took it to the dealership to have diagnosed and was told that Nissan is aware of the issue and it is under engineering review but there is nothing they can do at this time. I then reached out to Nissan consumer affairs and they denied a buy back and told me that it is under engineering review but they do not have a fix for it. If they do not have a fix they should buy it back. This is a huge safety and health concern for me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505238February 2, 2023
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2015 Nissan Rogue. The contact stated that the rear liftgate supports were corroded, requiring the use of excessive force to open the liftgate. Additionally, the liftgate failed to remain opened while in use, and would forcefully close independently when unattended. The contact had taken the vehicle to a dealer where she was informed that there were no recalls on her vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505269February 2, 2023
POWER TRAIN
Nissan Rouge select transmission went in the span of 24 hours. One morning it wouldn’t accelerate past 20 mph, and the next morning it wouldn’t accelerate at all. There were no check engine lights or any other indication that there was a problem before it died, or even after it died. I was told that this model of Nissan did not come standard with a transmission cooling unit as, “Nissan didn’t think they were necessary on a few models of the Rouge, including this one.” Because of this, I needed to get my car towed to Middletown Nissan, where I was told the cost of repairs, tax and labor would cost approximately $4000, and $5000 with the addition of a cooling unit. The day repairs were to be completed, I got a call as I was on my way to the dealership that there was an error in calculation of labor costs, and Nissan wanted to charge me $8700. They ‘lowered the price’ to $6300, and at this point I had been without a car for a week and it was impacting my wife and my ability to work, and my preschool age daughter to go to school(of which i also pay for)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505088February 2, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The Engine Malfunction power Reduced just pop up, and even i push the accelerator pedal to the floor, it almost dont run, I almost stuck in the center of the Traffic Crossing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504868February 1, 2023
AIR BAGS
The airbag indicator light went on a couple months ago and they fixed it but said that a rolling water bottle under the driver's seat caused the airbags to get unplugged. A few months later, the airbag light went on again and it was disconnected again. The dealership is stating there's no way to prevent the airbags from getting disconnected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505085February 1, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Randomly I get malfunction light, check engine light, caution light and and low power lights that flash and beep in the car. It affects the pressure I need to use when pressing down on the gas pedal. It requires more pressure and does not let me surpass a certain mph (I have only gone 40mph when this has appeared). It will randomly shut off and turn on. Since it has started it has been happening more and more with more lights going off. While driving it has turned off the blind spot indicator and other electrical options in the car distracting me while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505031February 1, 2023
ELECTRICAL SYSTEM
I have had a recurring problem with the battery draining with my 2021 Nissan Rogue, which I bought brand new in 2021, although the headlight dial is set to "Auto" and no interior lights were engaged. This is also despite the vehicle having only 8,600 miles on it. I have had the vehicle checked for its 5K/10K mile maintenance, each time it was given a clean bill of health. In the last three months, I had to call a towing service to help get my car started twice and each time the towing service determined the battery was drained. When I took it to the dealership, on both times they said the battery was fine. On both occasions, once the battery was charged, the dashboard gave a headlight error. The dealership said that error was cleared and said "it was probably just the battery." For the second incidence, the dashboard gave an error about the ABS system, despite having been checked for regular maintenance at the dealership just 4 days before and being given a clean bill of health. Again, the Service Adviser said that it was probably just the battery. I took a picture of the towing service’s diagnostic tool which indicated the battery health was at 4% and that it was fully drained, and was “bad and needs to be replaced.” Once the vehicle was checked at the dealership, the Service Adviser informed me that because no error was given by their diagnostic computer, they could not replace the battery for free because "we would be out $250" and that I had to contact Nissan directly for help. I asked if their diagnostic computer would even be calibrated to detect whatever error was leading to what he described as "I have seen issues with the batteries with these cars, the batteries for these cars are different.” Given the dangerous weather we had this year, where many people have died because they were trapped in their vehicles that were unpowered, this is a clear safety issue, what if the battery dies again while I am on the road and away from immediate help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504721January 31, 2023
AIR BAGS, ELECTRICAL SYSTEM
The passenger airbag is faulty, the airbag will now not deploy in the case of a collision. Initially before the airbag light was on, the sensor would classify the seat as empty when it wasn't, similar to one of the existing recalls Nissan has on Rogues, that this VIN is not included in. Now it has progressed where the SRS air bag light flickers on regardless of resetting it. This is a safety hazard for my dogs and spouse that go on the passenger front seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504729January 31, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
This is my 2nd 2023 Nissan Rogue. The first one was purchase in October 2022 Around Thanksgiving 2022 we started smelling gas inside the car and outside the car. After the dealer confirmed the smell and told us there was no fix at the time, we left car at dealership and took a loaner, several weeks later the dealer said there is still no fix. We went to dealer and bought another 2023 Nissan Rogue at approximately 800 miles we started smelling the fumes in the cab and outside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504489January 30, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Gas fumes from engine compartment – after the car has been driven 20-30 mins enough to heat up the engine and then parked (turned off) for 10-15 minutes a strong smell of gasoline is detected, you can smell it either by sniffing in the front grill or if you start it and use the outdoor air circulation in the cabin it will come through the vents. There are enough fumes to fill a 1 car garage in 30 mins with a thick odor of gasoline. The fumes are nauseating and cause headaches. My salesman at Hawk Nissan suggested changing gas to a top tier brand so I starting using Mobile but no help with the fume issue. After speaking with a service manager at Woodfield Nissan, he said that he’s had a few cars come in recently with the same problem. Nothing is showing up mechanically so they chalked it up to a “break-in period” and/or possibly a coating used in manufacturing. Brought it back to Woodfield Nissan a couple weeks later stating the oil dipstick has a strong smell of gasoline same smell I get in the cabin and around the car. He found nothing unusual with the oil smell. I took it into Hawk Nissan Oct 2022 with 800 miles now with 2943 miles still having the issue. Not sure if this is affecting my MPG but I'm only getting 18-20 MPG mix of city & highway driving. Recently I'm seeing a lot of the same complaints with the 2023 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504305January 29, 2023
AIR BAGS
Air bag light blinking on dashboard and no accident involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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