Nissan Rogue Complaints

7,429 consumer complaints on file.

#11591305May 29, 2024
POWER TRAIN
The vehicle began experiencing difficulties accelerating especially in instances where acceleration was necessary as in merging onto highways. The car began jerking through acceleration and consequently revving sporadically. I took the vehicle in and was informed the entire transmission needs to be replaced. The car is just passed the warranty in both mileage and the year so the dealership offered no assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591334May 29, 2024
FORWARD COLLISION AVOIDANCE, EXTERIOR LIGHTING
The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle had experienced "Phantom Braking" causing the braking system to erroneously activate and the vehicle to abruptly stop. During the failure the Forward Collision Avoidance system malfunction message was displayed. Additionally, while driving at night, the high beam headlights failed to automatically activate as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 133,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590807May 26, 2024
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I have a 2013 Nissan Rogue that is heavily rusted underneath, which makes driving unsafe. Additionally, both the catalytic converter and the transmission are in poor condition. I think Japan should ban Nissan from making more bad cars like this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590711May 25, 2024
SUSPENSION
The left rear suspension arm has failed. This part supports the left rear tire and wheel assembly and its failure cause the left rear tire and wheel to tilt to about a 45 degree angle. The car was able to be safely stopped, although control was severely effected. Continued driving would likely have caused the tire and wheel to separate from the vehicle. See attached photo. It appears as if the rear suspension arm welds have broken and or the part has failed due to corrosion. It is a 2016 vehicle with only 105,000 miles. See attached photos. The last photo shows the right rear suspension link, undamaged, to illustrate the extent of degradation on the left side. The Girard Nissan dealership in Groton, CT informed me they have seen a number of cars with this problem, but there has been no recall. The provided a verbal order of magnitude estimate to repair the vehicle, based on photos, at $4,000 or higher.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590725May 25, 2024
SUSPENSION, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590781May 25, 2024
POWER TRAIN
Nissan knows their transmissions aren’t good. They are putting bad transmission into cars and scamming people out of money. My transmission just blew with 92,000 miles on it. There was formally a class action lawsuit. They know they have bad transmissions and don’t care
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590639May 24, 2024
ENGINE, ELECTRICAL SYSTEM
While I was driving out of state on [XXX], 2024, the engine light came on and stated "engine malfunction power reduced." Immediately the acceleration to the car was out. I was barely able to go 50 or 60 mph on the highway where everyone else was going 70 or 80 mph. Additionally the AWD light came on saying it was disabled as well. We were able to make it to safety, get a rental car, and then take my car to the nearest Nissan dealership in LaCrosse WI. I left my car there and waited to hear back about what was needed to repair the car. After talking to the service manager, Mike, he indicated he would talk to Nissan Corporate and let me know. Nissan Corporate advise the service team to clean the part in the car (the actuator?) and put it back in and that would fix it. This did not work because as I was driving back home to Mankato MN from LaCrosse WI, the same engine light came on while I was on the same highway going in 70 mph traffic. Again the car would barely go 50 to 60 mph, but we made it to a nearby gas station and called Nissan Roadside assistance. They towed my vehicle to the closest Nissan dealership in Rochester and it's been there since [XXX], 2024. Today's date is May 24, 2024. This dealership service shop has now replaced 3 parts (sensors?) and they were bringing my car back to me today Friday May 24, 2024. They were scheduled to arrive before 11:00am CST. At 11:42pm, I received a text from the service person I've been working with stating that: My car "had the issue again. We call Nissan and they told us to tow it back to our shop, as of right now stay in the rental but will be towed back today." I called the Rochester dealership around 2:00pm to see if they had any updates but they were still waiting for the car to get towed back and they had no other information. There were no other warning or error messages prior to this happening on [XXX], 2024. I've maintained regular maintenance on the car since purchasing the car from the dealer - Dec 2022 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590429May 23, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The Infotainment system goes black intermittently & frequently- When this occurs, there is no access to any cameras and if it occurs while backing out, the mirrors self-adjust down (for the camera?) and therefore, you are unable to even user your sideview mirrors. I have contacted Nissan Corporate-they deny any issues but the local dealership told me there is a software problem similar to the 2022 issue (recall) but there is no solution because this is a new problem with 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590208May 22, 2024
POWER TRAIN
The contact owns a 2011 Nissan Rogue. The contact stated while driving approximately 75 MPH, the contact smelled an abnormal odor after which the check engine warning light illuminated. The contact was able to veer the vehicle to the shoulder before getting the vehicle to restart. The contact took the vehicle to a mechanic and the vehicle was diagnosed with transmission failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590224May 22, 2024
POWER TRAIN
In my 2017.5 Nissan Rouge, which I purchased brand new, I am experiencing a serious life-threatening issue. It has occurred five times in the last 3 months when I attempt to accelerate from a stopped position, pressing the gas pedal,It does not move until I press very hard. The engine lags and seems to be in 1st gear for about 15 min or so until I turn it off and restart it again to return to normal operation. The vehicle has a mileage of only 62000. I believe it to be a defective CVT transmission. Dealership had been informed and waiting for their response. will update once I get a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590065May 22, 2024
SEAT BELTS
Passenger seat belt is hard to latch and hard to unlatch. Feels like something is stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589611May 20, 2024
FUEL/PROPULSION SYSTEM, ENGINE
I can smell fuel inside my vehicle after my vehicle idles for 15-20 minutes. No visible leak on the ground, but fumes permeate my vehicle and have caused headaches to begin with my vehicle occupants and myself. I have noticed after driving and I park inside my garage, I can smell fuel as well, but no visible leak anywhere. The smell lasts for a good while after being parked, but eventually goes away. I made an appointment for December 22nd, 2023 to have it looked at, showed up Riverside Auto Mall of Marquette, MI and was turned away because if the vehicle isn't replicating what I am experiencing, they could not do anything about it because they don't know why its happening. I was told by the service manager to contact her if anyone began experiencing headaches. We did experience headaches at a later date this happened, had an appointment scheduled for April 1, 2024, and was called the same morning of the appointment to have it cancelled due to their "Nissan Technician" not being able to work on it since he was out of town. I was told I would receive a call back to reschedule, and to this day, May 20, 2024, I have not received a call. I have not made another appointment because I have a feeling I will be given the run around again, but I continue to smell fuel intermittently while idling. Not sure what else to do at this point because it is a leased vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589588May 20, 2024
Other/I am not sure
I am a CPST Instructor and was performing a car seat check. The choices offered for the model of child safety seat did not include the seat I'm checking. Specifically, the seat is a Graco TrioGrow SL, Model 2087507, Manufactured 07/19/2023. My issue is with the possibility of a missing part. This seat model name has SL at the end. In my experience, this indicates that the seat has a lock-off; the manufacturer refers to it as a SnugLoc. When I was examining the CSS, I noted that there was an oblong cavity in the back of the CSS and a metal bar at the top of the cavity, behind the seat pad. This would be the location of the lock-off for a forward-facing installation. My question is, is this seat missing that part and the stickers that indicate it's use? The contact stated he corresponded with Graco and found that the lock-off is not missing. The lock off was for rear facing and the lock-off has to be lifted/rotated to the forward-facing position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589327May 17, 2024
POWER TRAIN
The contact owns a 2016 Nissan Rogue. The contact stated while driving 60 MPH, the contact noticed a failure with the transmission. The contact stated that when he attempted to shift the gear shifter, the transmission remained in neutral. There was no warning light illuminated. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589070May 16, 2024
POWER TRAIN
The contact owns a 2018 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for an oil change; several hours after the service, the vehicle stalled while driving 35 MPH without warning. The contact stated that the failure recurred soon after restarting the vehicle. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589049May 16, 2024
ELECTRICAL SYSTEM, WHEELS, LANE DEPARTURE: ASSIST
I have a 2021 Nissan Rogue and have had numerous problems with it since the purchase. My current problem is that the back hatch/trunk is leaking when it rains, water is coming through. The back hatch/trunk will also open and not stay open, it begins to automatically close unless you press the button so it will not close on you. The warning lights have also began coming on again stating that driving assistance is not available. I also lose power to the display screen on the inside and it goes dark. The nissan place where I live is aware and I have an appointment on Tuesday of this month. I have asked them in the past about recalls on my vehicle and they state that my vehicle has no recalls, I have also checked the site and it states my VIN is not included in the recall even though I feel like I have had so many problems with this car. In the past, I have already had to have my alternator replaced and a new battery. This is my first experience owning a Nissan, in the past I had a toyota and in the future I will go back to a toyota. I will not own another Nissan, my experience has not been a good one with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588887May 15, 2024
ENGINE
My car has an engine issue at 45000 miles and needs a replacement of engine. My safety was put at risk because driving a car with engine issue is very dangerous with potential brake loss. This issue was diagnosed by the official dealership. The engine light was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588721May 14, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Owned the car since 1/23. Within a few months car died on the interstate due to a hole in the fuel tank. Nissan repaired. Prior to that I took the car in because it always smells of gas. Especially when the car is running. You could smell inside and outside of cabin. People walking by noticed. Dealership couldn’t figure it out. Googled this myself and there are multiple complaints of the gas smell. On 5/2/24, I wasn’t able to start my car. Had it towed. Took Nissan one week to run diagnostics. On 5/9 they confirmed there was coolant in my oil and cylinders. Covered by warranty. They told me parts would be in this week but they wouldn’t be able to repair the car for another 2 to 3 weeks. Said they were down personnel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588364May 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM
-vehicle will stop accelerating in traffic -accelerate suddenly even when your foot is not on the pedal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588559May 13, 2024
ELECTRICAL SYSTEM, STEERING
Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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